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All 10 Southport accommodations

Crystal Bay on the Broadwater

3.5 of 5 Condominium   |   182 Marine Parade, Southport, Queensland QLD 4215 , Australia
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A recent review
3 of 5 stars Reviewed July 9, 2014
K M
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34 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 9, 2014

Spent 3 nights here with our 3 teenage children. Location is excellent. Beautiful views! When checking in lady at front desk barely looked at me & couldnt find my booking sheet! Our 3 bedroom apartment had everything we needed but was really in need of an update. No plug for sink. Lamps not working. 2tub style chairs out on balcony... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 24, 2014

I had booked 3 rooms apartment and we had stayed for 5 night.The apartment was nice and clean with beautiful scenery just across of the sea we can see Seaworld Theme Park. Front desk staff was friendly. We really enjoyed staying here.

Was this review helpful? Yes
CrystalBayResort4215, Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for your feedback. It is always pleasing to hear our guests have enjoyed their stay with us. Hope to see you again soon! More

Brisbane, Australia
Top Contributor
313 reviews 313 reviews
59 hotel reviews
180 helpful votes 180 helpful votes
5 of 5 stars Reviewed June 23, 2014

Ok it's not a beach front apartment but it is on the broardwater and the higher floors 3 up have great views. Easy walk around corner for take outs and bus. I love the pretty park across the road for morning walks. Our room was a 2 br and well appointed and comfy. Staff good and facilities great. This is... More

Was this review helpful? Yes 2
CrystalBayResort4215, Manager at Crystal Bay on the Broadwater, responded to this review

Thank you for your positive feed back and we are pleased you enjoyed your stay at Crysal Bay. Hope to see you again soon! More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

Beautiful views, can even see sea world. Stayed on the 6th floor the room was fantastic I stayed out on the balcony reading and watching. Took full advantage of the gym, spa, pool, sauna and my fav the steam room. Close to everything. Pure and Jodie were great :)

Was this review helpful? Yes 2
CrystalBayResort4215, Manager at Crystal Bay on the Broadwater, responded to this review

Thanks for your positive feedback and we are pleased you enjoyed your stay at Crystal Bay. Your comments have been passed onto Prue & Jodie. Hope to see you again soon!! More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 19, 2014

Stayed for 3 nights on the 13th floor in a 3 bedroom apartment, nice view from both balconies, comfy beds, NO BATHTUB though which was disappointing for a room with 3 rooms and 2 bathrooms, main bathroom was not very nice, air con did not cool 2nd room which was very hot from sun in the afternoon as it was... More

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Legian, Indonesia
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 8, 2014 via mobile

Found on wotif, great position, very convenient-walking distances to some great restaurants and a top spot if you want to go for a stroll. Super clean and well equipped. Stayed in a two bedded, which was only $129 /night, not huge but very comfortable.

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North Booval, Queensland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2014

We had a one bed apartment on the 7th floor. Went Dow for the Australia Day long weekend. What a beautifully appointed unit. Had all that we required. Even the bed was comfortable and that's not what you get everywhere. We only had to walk around the corner for the bus to Pacific Fair or Surfers Paradise. KFC, Macdonalds, Subway... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 5, 2014

We booked for a beach holiday so we could walk along the sand and hear the ocean every day. When we arrived it only had broadwater views, not views of the pacific ocean as it boasts on the website. It had mislead us by saying stunning pacific ocean views...you couldn't even see the ocean and there was no sand or... More

Was this review helpful? Yes 1
CrystalBayResort4215, Manager at Crystal Bay on the Broadwater, responded to this review

We are sorry that you did not enjoy your stay and it wasn't what you thought you had booked but we do not advertise as being beach frontage or on the beach which is what you wanted. We did our best to accommodate you by moving you to an apartment on the 8th floor which does have ocean views. Booking.com... More

Brisbane
2 reviews
5 of 5 stars Reviewed October 27, 2013 via mobile

place was fantastic, management were incredible, very friendly and made you feel welcome. close to everything, great view, will definitely be returning soon, hard to find any fault with the place. Pool and spa are fantastic, great value for the price.

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Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed October 7, 2013

Overall Crystal Bay on the Broadwater offers reasonable value for money. All of the apartments appear to have good views over the Broadwater and they are well appointed. However, ours was starting to look rather tired. A few holes at the base of a wall where an over zealous cleaner appears to have rammed a vacuum cleaner into it, slight... More

Was this review helpful? Yes 1
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Additional Information about Crystal Bay on the Broadwater

Address: 182 Marine Parade, Southport, Queensland QLD 4215 , Australia
Location: Australia > Queensland > Gold Coast > Southport
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crystal Bay on the Broadwater 3.5*
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Also Known As:
Crystal Bay On The Broadwater Southport, Gold Coast, Australia

34 photos of this hotel

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Amenities

Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crystal Bay is situated on the Broadwater just a short distance north of Surfers Paradise. The central location is ideal for both the holiday makers and business traveler alike, with all attractions and the Southport CBD within easy reach.Enjoy the fantastic views and calm waters of the Broadwater from your private balcony or take a stroll along the waterfront to one of the many local restaurants.No matter what your reason is for visiting the Gold Coast, the friendly staff at Crystal Bay would love to welcome you and help make your stay as enjoyable as possible. ... more   less 
Number of rooms
100

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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