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Quest Ipswich Serviced Apartments

Certificate of Excellence
57-63 Warwick Road, Ipswich, Queensland 4305, Australia
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1 room 1 guest
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Quest Ipswich Serviced Apartments
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55 Reviews from our TripAdvisor Community

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Traveler rating
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    25
    8
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13
7
5
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (55)
  • Mar-May only
    (16)
  • Jun-Aug only
    (13)
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    (13)
  • Dec-Feb only
    (13)
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Canberra
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel about 1/2 a dozen times (each in different rooms) so I feel that I am able to give a consistent and accurate review of this hotel. First of all staff are helpful and friendly. Darryl is a well-meaning property manager who is committed to making sure his hotel is well regarded. Location is quite... More 

Was this review helpful? Yes
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Good Afternoon, Thanks for your receive and I appreciate your honesty. I will definitely look at the drainage situation as it disappoints me that it has been more than a singular occurance as we pride ourselves on Service and cleanliness. Look forward to welcoming you back. More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 17, 2015 via mobile

Stayed here for 3 weeks while working locally. There was not one thing I could complain about. Rooms were fully equipped to cook, clean and just relax in. Very spacious, clean and well maintain rooms. The staff were excellent to speak with and were always friendly after a day's work. Oh and the BBQ by the pool is a must... More 

Was this review helpful? Yes
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Good Morning James, Thanks for the very positive feedback and I'm glad that everything was to you liking particularly the Staff, the Rooms and the Facilities. We look forward to welcoming you back for your next visit. Regards Darryl Mc More 

Brisbane, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 4, 2015

Wasn't to bad but keep having little problems. The TV didn't work and reception had to come fix it, our booking states the Internet was free yet we were given an allowance of 200mg, I questioned this when reception came to fix our tv and was told "oh just call reception when you run out and we will top it... More 

Was this review helpful? Yes
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Hi Rebecca, Thank you for your honest feedback as I welcome both positive and negative. Although I pleased to see that you were happy overall I am disappointed that most of the issues were from communication and not prompt actioning of your concerns. I will use your feedback as an opportunity to retrain and refocus on our customer service. I... More 

Nelson-Tasman Region, New Zealand
Level Contributor
5 reviews
5 of 5 stars Reviewed June 30, 2015

Everything about these apartments was incredible. Bedroom, lounge, kitchen and bathroom facilities all top notch. The servicing each day - rubbish removed, bed made, everything tided and linen replaced was perfect for a relaxing stay. Great value for money. The Ipswich area is rich with excellent restaurants, supermarket (Coles) and close to all major attractions. Loved it...

Was this review helpful? Yes
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Thanks for the great review and I am really glad that you had such a great stay. What pleases me most was that my team was able to maintain their really high standards during such a busy time when we were at capacity. I look forward to welcoming you back for your next stay. More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 29, 2015

Clean,comfortable,easy access,well equiped kitchen,professional yet friendly & helpful staff.The bed was sooo comfy,pillows just right. Only problem was the air con -not very effective in my room or the lounge.My daughters room was OK.Luckily there were extra blankets in the wardrobe.

Was this review helpful? Yes
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Good Morning Elizabeth, Thank you for staying with us and I am glad that you enjoyed your stay. Yes the Reverse Cycle Air Cons be a bit tricky switching over from Cool to Heat so I am glad the blankets worked a treat. Looking forward to seeing you when the weather warms up and I will reserve you a room... More 

Mackay, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

Had a studio and 1 bedroom interconnecting. Quiet and well equipped.Bed slightly firm for us but not unreasonably so. Good facilities with dishwasher, washing machine and dryer. Quiet rooms on ground floor but quite close to main area of Ipswich.

Was this review helpful? Yes 2
Sydney, Australia
1 review
5 of 5 stars Reviewed March 2, 2015

Stayed here for work for a few weeks and loved it, the room, staff and whole experience was great. The price was affordable and really good value for money. Best one in the area to stay at, self contained meant I could cook and wash in the room with still plenty of space

Was this review helpful? Yes
Queensland, Australia
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 15, 2015

We came to Ipswich for a family event and stayed one night. Before arriving I phoned to confirm the booking and also enquire as to a small bed for our 4 year old son. I was told that it would cost an extra $35 for the sofa bed (that is already in the apartment) to be made up for him.... More 

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questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Hi Michelle and thank you for your feedback. We are pleased to hear that you enjoyed the property and apartment facilities. The studio and one bedroom apartments can accommodate up to 2 guests in existing bedding so the sofa bed charge is for an additional person as is standard hotel practice. We look forward to welcoming you back at Quest... More 

Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed February 11, 2015

I have reviewed this hotel before and found myself here again on business. The review is primarily the same as before: neat, tidy, well presented. This time however, I had an issue with the bed. I hate when a king bed is two singles moved together as you always can feel the division down the centre. In previous stays this... More 

Was this review helpful? Yes
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Hi Wade and thank you for your feedback and we are pleased you again found the service and cleanliness at a high and consistent level. Quest Ipswich offers quality Sealy Posturepedic bedding and have received very few complaints about these but certainly could have moved you to another room had you notified us of your discomfort. Quest Ipswich is a... More 

Brisbane, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 27, 2015

We had a full kitchen apartment with washer and dryer. It was very convienient and had all the things that you would need to stay. It wasn't in walking distance to any shops, but there is a big shopping center about a 5 minute drive away. We went here for business so the internet quality was horrible. Also they charge... More 

Was this review helpful? Yes 1
questipswichmanager, General Manager at Quest Ipswich Serviced Apartments, responded to this review

Thank you for your feedback. The apartments at Quest Ipswich are fully self contained offering spacious living areas, separate bedrooms, private balcony, oven, dishwasher and laundry. The apartments are very economical for groups and families however prices do typically increase with demand so it is always best to book early and direct with us for the best deal. All rooms... More 

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