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All 3 Cleveland hotels

Bay Air Motel

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218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Hotel amenities
Bay Air Motel
Ranked #1 of 3 Hotels in Cleveland
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35 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Clean and comfortable. The hotel is almost across the road from the Redlands RSL which has great cheap meals and entertainment. Rooms well equipped with tea/coffee, Television, etc. quite close to the marina where you catch the Stradbroke Island ferries. Supermarkets and city centre are a few minutes up the road from the hotel. Friendly owners/ managers who were very... More

Was this review helpful? Yes 1
Queenstown, New Zealand
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here late August 2014 and couldn't have been happier, a quaint, quiet and very tidy motel with extremely helpful staff. I am not overly familiar with the area and the management even offered to drive me in their personal vehicle to the local train station when departing. Definitely keep Bay Air in mind if I need to be... More

Was this review helpful? Yes 4
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 15, 2014 via mobile

We will do our best to let everyone know that 3 weeks after our stay our credit card was debited $91.35 for carpet cleaning because we ate prawns in our room. We are tidy people and left the room just the same. Very pissed off!!!!

Was this review helpful? Yes 2
FromManager, Public Relations Manager at Bay Air Motel, responded to this review

Dear Debret66, It was unfortunate that your stay at Bay Air was overshadowed by the necessity to have the carpet in your room professionally cleaned and deodorised . For the benefit of future guests we must have the rooms in a clean and tidy state . We did notify you at check out that the room would be impossible to... More

Brisbane, Australia
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 3, 2014

Thank you to all the staff that made our stay very memorable. Having just returned from Bali where the level of "service with a smile" and "going the extra mile" was second to none, we were expecting to be a bit underwhelmed back in Australia. Not at Bay Air. Great Position. Friendly Staff. Awesome Service and Great Value. We'll be... More

Was this review helpful? Yes 9
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2014

We have stayed at this motel 4 times. We come back because of the friendly and helpful staff and the proximity to everything we need. Brisbane is just a train or bus trip away and the ferry to Stradbroke island is very pleasant. Our room is cleaned daily by pleasant people and the whole experience is good value. Karen &... More

Was this review helpful? Yes 13
Palmerston North, New Zealand
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 21, 2014

Its not 5 star for sure, but very tidy and a great location with the RSL across the road. The rooms are comfortable with everything you need, and the lady on reception was very helpful. The pool is lovely for an afternoon swim. Solid option if you need to stay in Cleveland

Was this review helpful? Yes 13
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 10, 2014

We picked this motel for its proximity to our needs. It was a great decision. We stayed for 5 nights & I am sure we could not have made a better selection. Our apartment was pristine. The friendly staff were very informative & kind. Good value accommodation worthy of a full star. Thank you to Bay Air Motel.

Was this review helpful? Yes 10
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed for 1 night to visit relatives in this area and were very happy. We got a room for 4 people which consisted of 2 bedroom areas, no lounge but 1 room had a breakfast bar with a fridge, kettle etc. everything we needed. The room was very clean and the staff were lovely. There is a breakfast room... More

Was this review helpful? Yes 12
Sydney, Australia
2 reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 21, 2014

Back in Brisbane for business and once again this Motel provided great value, clean and tidy rooms, comfortable bed and very good service from hosts Kerrie and Eddie. The free Wifi is a real plus. Second visit now and it's nice to find somewhere consistently good.

Was this review helpful? Yes 14
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed December 8, 2013

We stayed for 2 nights in Room 2 (on the ground floor facing the swimming pool) and were satisfied with the clean and bright room as well as the service provided by the owner. Kerry was always forthcoming and cheerful when answering our queries. Even when my boy wet the bed (he was too tired after the day's activity and... More

Was this review helpful? Yes 18
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Additional Information about Bay Air Motel

Address: 218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Location: Australia > Queensland > Greater Brisbane > Redland City > Cleveland
Price Range (Based on Average Rates): $

18 photos of this hotel

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Dining (1)
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