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Bay Air Motel

Certificate of Excellence
218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Bay Air Motel
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52 reviews from our community

Traveler rating
    21
    17
    8
    1
    5
See reviews for
16
11
6
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (52)
  • Mar-May only
    (10)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (18)
  • Dec-Feb only
    (14)
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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

The room was simple and clean, the bed was comfortable and the shower pleasant. We stayed in room 18 which had foxtel. The managers appear to be very environmentally conscious which was nice- they had signs about saving water and the female manager talked about her interest in the area. I always appreciate getting to know the staff or them... More 

Was this review helpful? Yes 1
Dural, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 17, 2015

My family & I have stayed here many times while visiting relatives in the area. The rooms are spotlessly clean & well appointed. Comfy beds & great showers make coming back a pleasure! Obliging, helpful staff.

Was this review helpful? Yes 2
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 21, 2015

We used TripAdvisor to pick accommodation in the Cleveland area for a 3 day stay and chose the Bay Air motel. The motel appears somewhat dated, however our ground floor room was clean and had been refurbished. The bed was comfortable with good linen, and the good lighting and a spotless bathroom were appreciated. Management were very helpful and the... More 

Was this review helpful? Yes 2
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest Thank you for taking the time to review our motel, we appreciate your positive comments and appreciation of our staff. More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 17, 2015

I stayed here with my Mom and brother to attend a family funeral in QLD. With a stressful trip like a funeral the last thing you want is something to annoy you with airlines, hire cars and hotels. The Bay Air was super clean and neat. My Mom does her nut when she stays somewhere that is dirty and even... More 

Was this review helpful? Yes 5
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit.....very much appreciated. More 

Terrigal, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 1, 2015

I stayed for 2 nights and although the outside of the motel looks a bit old, the room I stayed in has been recently updated. The managers were very nice and very helpful. The pool was very clean. Maybe the TV in the room could be a bit bigger - couldn't really see it when in bed - would be... More 

Was this review helpful? Yes 3
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit.....we appreciate the feedback and are always looking for ways to improve our guests experience with us.The TV size has been noted and we are currently replacing with larger models as required. More 

Melbourne, Australia
Contributor
16 reviews 16 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed here from 1/1/2015 - 8/1/2015 (7 nights) in Room 4 on the ground floor just metres from the pool with queen bed as I was visiting relatives in Capalaba. Room was on the smaller side but very clean, comfortable and practical. Nice large bench space with TV and lots of powerpoints, stool seat, luggage rack and hanging space for... More 

Was this review helpful? Yes 5
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay in January, we are pleased to know you had an enjoyable stay. We will take your recommendations to our next staff meeting and implement if / when possible. Management are always happy to oblige guests with special requests such as face towels or... More 

Pukekohe East, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 31, 2014 via mobile

Cleveland is a long way from Brisbane CBD but for us the location was perfect. There are bus and train services but we found a car was needed for ease and speed to get around. Motel owners are very friendly. The swimming pool was a welcome sight at the end of an extremely hot Brisbane day.The RSL is very close... More 

Was this review helpful? Yes 2
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit. More 

Cairns, Australia
Top Contributor
200 reviews 200 reviews
52 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed December 3, 2014

I will start with the positives. The manager and staff are more mature than most these days and you can see this through the attention to detail and how clean the accommodation is kept. The pool is kept spotless as are the grounds. Unfortunately we were unlucky to have the noise from the building of the apartment block behind. This... More 

Was this review helpful? Yes 1
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay in December. Our sincere apologies for the noise from the neighbouring apartment development disturbing your stay, management were unaware of how adversely the noise affected you until check out, we may have been able to relocate you to another room in a more... More 

Macleay Island, Australia
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 3, 2014

Marvelous Quiet setting.Hospitality is Great with friendly down to earth people.Close walk to main shopping,Library equiped with Computers, train station, buses and gateway to Stradbroke Island ferry Terminal.Fabulous well looked after pool and seating.Internet,Pay Tv and Aircon all work well. Amentites well up to scratch.Fabulous RSL two doors down with great meals and entertainment.Cant say more than I enjoyed the... More 

Was this review helpful? Yes 4
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you very much for your very positive comments.....all our staff will be encouraged. More 

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

As a Corporate traveller this was a delightful place to stay.Great value,location and the managment where very friendly and offered a great overview of local restaurants and places of interest.Would highly recommend to any business traveller.Would return without hesitation.

Was this review helpful? Yes 2
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