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All 3 Cleveland hotels

Bay Air Motel

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218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Hotel amenities
Bay Air Motel
Ranked #1 of 3 Hotels in Cleveland
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50 reviews from our community

Traveler rating
    21
    15
    8
    1
    5
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15
10
6
8
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars NEW

We used TripAdvisor to pick accommodation in the Cleveland area for a 3 day stay and chose the Bay Air motel. The motel appears somewhat dated, however our ground floor room was clean and had been refurbished. The bed was comfortable with good linen, and the good lighting and a spotless bathroom were appreciated. Management were very helpful and the... More 

Was this review helpful? Yes
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest Thank you for taking the time to review our motel, we appreciate your positive comments and appreciation of our staff. More 

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Sydney, Australia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my Mom and brother to attend a family funeral in QLD. With a stressful trip like a funeral the last thing you want is something to annoy you with airlines, hire cars and hotels. The Bay Air was super clean and neat. My Mom does her nut when she stays somewhere that is dirty and even... More 

Was this review helpful? Yes 3
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit.....very much appreciated. More 

Terrigal, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 2 nights and although the outside of the motel looks a bit old, the room I stayed in has been recently updated. The managers were very nice and very helpful. The pool was very clean. Maybe the TV in the room could be a bit bigger - couldn't really see it when in bed - would be... More 

Was this review helpful? Yes 3
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit.....we appreciate the feedback and are always looking for ways to improve our guests experience with us.The TV size has been noted and we are currently replacing with larger models as required. More 

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 14, 2015

Stayed here from 1/1/2015 - 8/1/2015 (7 nights) in Room 4 on the ground floor just metres from the pool with queen bed as I was visiting relatives in Capalaba. Room was on the smaller side but very clean, comfortable and practical. Nice large bench space with TV and lots of powerpoints, stool seat, luggage rack and hanging space for... More 

Was this review helpful? Yes 4
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay in January, we are pleased to know you had an enjoyable stay. We will take your recommendations to our next staff meeting and implement if / when possible. Management are always happy to oblige guests with special requests such as face towels or... More 

Pukekohe East, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 31, 2014

Cleveland is a long way from Brisbane CBD but for us the location was perfect. There are bus and train services but we found a car was needed for ease and speed to get around. Motel owners are very friendly. The swimming pool was a welcome sight at the end of an extremely hot Brisbane day.The RSL is very close... More 

Was this review helpful? Yes 1
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit. More 

Cairns, Australia
Top Contributor
152 reviews 152 reviews
49 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed December 3, 2014

I will start with the positives. The manager and staff are more mature than most these days and you can see this through the attention to detail and how clean the accommodation is kept. The pool is kept spotless as are the grounds. Unfortunately we were unlucky to have the noise from the building of the apartment block behind. This... More 

Was this review helpful? Yes 1
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us regarding your stay in December. Our sincere apologies for the noise from the neighbouring apartment development disturbing your stay, management were unaware of how adversely the noise affected you until check out, we may have been able to relocate you to another room in a more... More 

Macleay Island, Australia
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 3, 2014

Marvelous Quiet setting.Hospitality is Great with friendly down to earth people.Close walk to main shopping,Library equiped with Computers, train station, buses and gateway to Stradbroke Island ferry Terminal.Fabulous well looked after pool and seating.Internet,Pay Tv and Aircon all work well. Amentites well up to scratch.Fabulous RSL two doors down with great meals and entertainment.Cant say more than I enjoyed the... More 

Was this review helpful? Yes 3
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Guest, Thank you very much for your very positive comments.....all our staff will be encouraged. More 

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

As a Corporate traveller this was a delightful place to stay.Great value,location and the managment where very friendly and offered a great overview of local restaurants and places of interest.Would highly recommend to any business traveller.Would return without hesitation.

Was this review helpful? Yes 2
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

We recently booked 4 rooms for relations from o/s.This Motel is a dump.Would rather sleep in a tent.Def wont ever recermend this place.The reason we booked there is because we got married and our friends and family travelled a long way and it was handy.One room wasnt even serviced yet we received a phone call to say they were charging... More 

Was this review helpful? Yes 1
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Dear Mrs Ruston, Thank you for taking the time to share your feedback with us regarding your stay in October. I noticed that we failed to meet your expectations in certain aspects of your recent stay with us. After careful review of your concerns, I offer the following by way of explanation. The reason for the room not being serviced... More 

Cooloola Cove, Australia
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 4, 2014

We stayed in this motel for 3 nights whilst attending a reunion, and found it to be very clean. The bed was comfortable, and the fridge & aircon were both quiet. The price was reasonable and restaurants & cafes were within walking distance. Would be happy to stay here again. A blind over the bathroom window would be helpful as... More 

Was this review helpful? Yes 2
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Additional Information about Bay Air Motel

Address: 218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Location: Australia > Queensland > Greater Brisbane > Redland City > Cleveland
Price Range (Based on Average Rates): $
Number of rooms: 18

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