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All 3 Cleveland hotels

Bay Air Motel

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218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Hotel amenities
  • Overview
  • Reviews (33)
  • Photos (18)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
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Bay Air Motel
Ranked #1 of 3 hotels in Cleveland
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33 people have reviewed this hotel

Traveler rating
    14
    7
    7
    1
    4
See reviews for
11
7
2
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We will do our best to let everyone know that 3 weeks after our stay our credit card was debited $91.35 for carpet cleaning because we ate prawns in our room. We are tidy people and left the room just the same. Very pissed off!!!!

Was this review helpful? Yes 1
FromManager, Public Relations Manager at Bay Air Motel, responded to this review

Dear Debret66, It was unfortunate that your stay at Bay Air was overshadowed by the necessity to have the carpet in your room professionally cleaned and deodorised . For the benefit of future guests we must have the rooms in a clean and tidy state . We did notify you at check out that the room would be impossible to... More

Brisbane, Australia
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you to all the staff that made our stay very memorable. Having just returned from Bali where the level of "service with a smile" and "going the extra mile" was second to none, we were expecting to be a bit underwhelmed back in Australia. Not at Bay Air. Great Position. Friendly Staff. Awesome Service and Great Value. We'll be... More

Was this review helpful? Yes 5
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 27, 2014

We have stayed at this motel 4 times. We come back because of the friendly and helpful staff and the proximity to everything we need. Brisbane is just a train or bus trip away and the ferry to Stradbroke island is very pleasant. Our room is cleaned daily by pleasant people and the whole experience is good value. Karen &... More

Was this review helpful? Yes 9
Palmerston North, New Zealand
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed May 21, 2014

Its not 5 star for sure, but very tidy and a great location with the RSL across the road. The rooms are comfortable with everything you need, and the lady on reception was very helpful. The pool is lovely for an afternoon swim. Solid option if you need to stay in Cleveland

Was this review helpful? Yes 9
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 10, 2014

We picked this motel for its proximity to our needs. It was a great decision. We stayed for 5 nights & I am sure we could not have made a better selection. Our apartment was pristine. The friendly staff were very informative & kind. Good value accommodation worthy of a full star. Thank you to Bay Air Motel.

Was this review helpful? Yes 7
mackay,australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 4, 2014

We stayed for 1 night to visit relatives in this area and were very happy. We got a room for 4 people which consisted of 2 bedroom areas, no lounge but 1 room had a breakfast bar with a fridge, kettle etc. everything we needed. The room was very clean and the staff were lovely. There is a breakfast room... More

Was this review helpful? Yes 9
Sydney, Australia
2 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 21, 2014

Back in Brisbane for business and once again this Motel provided great value, clean and tidy rooms, comfortable bed and very good service from hosts Kerrie and Eddie. The free Wifi is a real plus. Second visit now and it's nice to find somewhere consistently good.

Was this review helpful? Yes 11
Singapore
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 8, 2013

We stayed for 2 nights in Room 2 (on the ground floor facing the swimming pool) and were satisfied with the clean and bright room as well as the service provided by the owner. Kerry was always forthcoming and cheerful when answering our queries. Even when my boy wet the bed (he was too tired after the day's activity and... More

Was this review helpful? Yes 14
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 24, 2013

We stayed here for 3 nights and were suitably impressed. The room was clean and bright. Eddie and Kerrie could not be better hosts. We had service equal to some of the 5 star hotels we have stayed in. We stayed at another place in cleveland that is supposedly better but this is so superior compared to that place!!! We... More

Was this review helpful? Yes 17
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

We are very pleased you had such a comfortable stay with us, thank you very much for posting your review. We look forward to seeing you soon ! More

Lara
Reviewer
5 reviews 5 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 24, 2013 via mobile

We stayed here for 2 nights this last weekend and couldn't ask for more. The owners are very nice and friendly and they even drove us to the train station because we didn't have a car. Rooms are lovely and clean hotel and very reasonably priced. My only suggestion would be to include a hair dryer in bathroom. Staff even... More

Was this review helpful? Yes 14
FromManager, Guest Relations Manager at Bay Air Motel, responded to this review

Thank you Madelyn for your feedback, our managers Eddy and Kerry go to great lengths to make comfortable experience for all our guests, we are very pleased your was great. We look forward to seeing you in the near future. More

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Additional Information about Bay Air Motel

Address: 218 Middle Street, Cleveland, Redland City, Queensland Qld 4163, Australia
Location: Australia > Queensland > Greater Brisbane > Redland City > Cleveland
Price Range (Based on Average Rates): $

18 photos of this hotel

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Amenities

Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Official Description (provided by the hotel)
Bay Air Motel features 18 non-smoking rooms and suites. The 3.5 star motel offers a swimming pool, free wireless internet, Foxtel, free to air TV, cooked / continental breakfast, laundry, dry cleaning service, STD/ISD telephone, on site parking, free shuttle to train station. ... more   less 
Number of rooms
18

Questions & Answers

Questions? Get answers from Bay Air Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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