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All 3 Carter Lake hotels

Holiday Inn Express Carter Lake

2.5 of 5 Hotel   |   2510 Abbott Plaza, Carter Lake, IA 51510
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68%
Ranked #3 of 3 hotels in Carter Lake
A recent review
4 of 5 stars Reviewed June 23, 2014
Baba-Kahawa Albuquerque
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58 people have reviewed this hotel

Traveler rating
    12
    24
    9
    7
    6
See reviews for
19
10
2
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our family came in to stay on a Friday night bc of an early Saturday morning flight out of Omaha, bc we thought we would get more sleep. We were wrong. My wife, 3 year old, and 10 month old all slept poorly and woke up w stuffy noses bc of the humidity in the room. My kids were then... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear bfloth, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Albuquerque
Top Contributor
118 reviews 118 reviews
32 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed June 23, 2014

This was the perfect location for us. Our bed was very comfortable, but we were right next to the elevator area and that noise could be heard in our room. You could hear the maids each morning as they started their day. The staff was very good, and the shuttle driver was the best. He drove us to a great... More

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Corvallis, Oregon
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 13, 2014

From check in to check out this hotel was great. I haven't had great experiences with airport hotels, and this was a pleasant surprise. My room was great and the bed extremely comfortable. Kudos to the housekeeping staff for keeping the hotel and rooms in great condition. Very clean, great staff, the GM Dan was very helpful and gracious. I... More

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Southern California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 8, 2014

Despite booking a hotel for the Berkshire Hathaway annual meeting almost a year in advance, this was the only hotel where I could find a room. While I usually do not stay in a Holiday Inn Express-type hotel, it is a clean hotel which is close to the CenturyLink Center in Omaha. The hotel's shuttle bus drivers were very accommodating,... More

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Lloydminster, Canada
Top Contributor
80 reviews 80 reviews
52 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed March 7, 2014

If you are looking for a hotel close to the airport this is a good spot. However there are no restaurants close by and nothing to do in the hotel itself. The rooms are ok, and the only complaint I have is that they start knocking on your door very early (before 8 AM). They were nice enough to switch... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear RodeoFoto, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted our location suited your travel well. Please accept our sincere apology for the shortcomings you experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

Columbus, Nebraska
Contributor
18 reviews 18 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 16, 2014

We used our rewards night to stay while attending a concert at CenturyLink in Omaha. The hotel is conveniently located a few minutes from the Center. The room was very comfortable and quiet. This hotel is also close to Eppley Airport. The only improvement I could see would be customer service with the complimentary breakfast in the morning. Both garbage... More

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Pleasanton, Nebraska, United States
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed February 3, 2014

Had to switch rooms at 11:30pm after returning from conference because we had no water in our room. Took 20 minutes to find a new room. Hot tub was 68 degrees. Was transferred to an older room. Breakfast was terrible. Will not stay here again!!

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear Heather S, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager IHGCare More

Southfield, Michigan, United States
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 24, 2013

I stayed here recently on a short over night. It was cold out and I was looking for a nice sit in the hot tub! However, when checking in I noticed a sign saying the hot tub was closed, when I confirmed this with the agent I was told to "blame corporate". This is not a corporate property, and I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear Bradley187, Thank you for taking the time to provide feedback on your stay. It is unfortunate your interactions with the staff prevented you from fully enjoying your time at the hotel. We are pleased to see our Customer Care department was able to assist, and confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.... More

Beatrice, Nebraska
Contributor
16 reviews 16 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 4, 2013

We stayed overnight with family members. The connecting rooms worked well for us providing lots of room for visiting and "hanging out." Breakfast offered lots of variety for grandparents, parents and kids. The library of books by the fireplace in the commons area was a highlight for the grandkids. This is a very family-friendly hotel and also good for travelers... More

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Fort Ann, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed October 23, 2013

The hotel is a short ride to the Old Town Market in Omaha where there are great shops and restaurants.We had a junior suite that was very spacious and the bed was really comfortable. The room was clean it was a great plus not to be bothered by housekeeping in the morning, they always came to clean after we had... More

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Additional Information about Holiday Inn Express Carter Lake

Address: 2510 Abbott Plaza, Carter Lake, IA 51510
Phone Number:
Location: United States > Iowa > Carter Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Carter Lake 2.5*
Reservation Options:
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Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn

53 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
We are now 100% smoke free. The Holiday Inn Express Hotel & Suites is conveniently located 2 minutes away from Omaha's Eppley Airfield and centrally located less than 5 minutes from the Qwest Convention Center & Arena, Gallup University, the historic Old Market area, Union Pacific Railroad, Lewis and Clark Landing, and Conagra. We are pleased to provide complimentary wireless high-speed Internet service and 24-hour airport transportation. Relax in our indoor pool and whirlpool after enjoying a day at Omaha's Henry Doorly Zoo. Stay and play with us by enjoying an Omaha Royals Baseball game, just minutes from the hotel. We are also located less than 10 minutes from 3 casinos: Horseshoe Casino, Harrah's Casino, and Ameristar Casino. Start your day with our complimentary Express Start breakfast. Our Manager's Reception, held from 5:30PM to 7:00PM Mondays thru Thursdays, is the perfect place to unwind after a hectic day. We offer FREE beer, wine, and snacks. Priority Club members can register to win 1,000 Priority Club points in our nightly drawing. ... more   less 
Number of rooms
90

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