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All 3 Carter Lake hotels

Holiday Inn Express Carter Lake

2.5 of 5 Hotel   |   2510 Abbott Plaza, Carter Lake, IA 51510
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Holiday Inn Express Carter Lake
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Ranked #3 of 3 Hotels in Carter Lake
A recent review
3 of 5 stars reviewed 1 week ago
kbqhills North Platte, Nebraska
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63 reviews from our community

Traveler rating
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    11
    7
    7
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21
10
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Platte, Nebraska
Top Contributor
217 reviews 217 reviews
42 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

As another person stated, it is not a quite or soundproof hotel. I could hear the person above me walking - not running or stomping, but just walking. There was a serious smell to the entire hotel which I chalked up to the humidity of the area, but none the less, it smelled. I got in rather late so I... More

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Lexington, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stay near Eppley Field often due to business. The HIE is very adequate, although not outstanding. 1) The walls are a bit thin; you can hear slamming doors and people walking/talking in the hallway. 2) They share a shuttle with another hotel, and it only runs until 10:00pm. Allow some extra time for the shuttle. 3) Rooms are always... More

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Yonezawa, Japan
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 17, 2014

This is an OK hotel but I've been in much better Holiday Inn Expresses. It's the little annoyances that add up in this hotel. 1) The thermostat was not hooked up on the wall and didn't figure out until later that you controlled the air at the a/c unit. 2) Housekeeping the night before left four packs of decaf coffee... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear Copernileo, Thank you so much for taking the time to leave us your feedback. I am pleased to know that you found our staff friendly. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction... More

Liberty, Missouri
2 reviews
1 of 5 stars Reviewed September 2, 2014

We are Gold Elite with Holiday Inn, booked a room for two nights. Left our room at 8:30am, returned at 5pm. When we returned, housekeeping had not been to our room. I went to the front desk and Amanda said she would call her boss. When she returned she said her boss offered a $10 discount, I had her call... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear Michael C, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our... More

Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 30, 2014

When flying out of Omaha, our family always chooses to stay at this Holiday Inn Express. This week, we flew out of Omaha very early (6:55am)...which is earlier than we've ever flown out. It was a very nice surprise to find out the hotel started its continental breakfast at 4:00am for early travelers. No, it wasn't the hot breakfast yet... More

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Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 6, 2014

Our family came in to stay on a Friday night bc of an early Saturday morning flight out of Omaha, bc we thought we would get more sleep. We were wrong. My wife, 3 year old, and 10 month old all slept poorly and woke up w stuffy noses bc of the humidity in the room. My kids were then... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear bfloth, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Albuquerque
Top Contributor
125 reviews 125 reviews
34 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed June 23, 2014

This was the perfect location for us. Our bed was very comfortable, but we were right next to the elevator area and that noise could be heard in our room. You could hear the maids each morning as they started their day. The staff was very good, and the shuttle driver was the best. He drove us to a great... More

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Corvallis, Oregon
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 13, 2014

From check in to check out this hotel was great. I haven't had great experiences with airport hotels, and this was a pleasant surprise. My room was great and the bed extremely comfortable. Kudos to the housekeeping staff for keeping the hotel and rooms in great condition. Very clean, great staff, the GM Dan was very helpful and gracious. I... More

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Southern California
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 8, 2014

Despite booking a hotel for the Berkshire Hathaway annual meeting almost a year in advance, this was the only hotel where I could find a room. While I usually do not stay in a Holiday Inn Express-type hotel, it is a clean hotel which is close to the CenturyLink Center in Omaha. The hotel's shuttle bus drivers were very accommodating,... More

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Lloydminster, Canada
Top Contributor
80 reviews 80 reviews
52 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed March 7, 2014

If you are looking for a hotel close to the airport this is a good spot. However there are no restaurants close by and nothing to do in the hotel itself. The rooms are ok, and the only complaint I have is that they start knocking on your door very early (before 8 AM). They were nice enough to switch... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Carter Lake, responded to this review

Dear RodeoFoto, We appreciate you taking the time to share your feedback regarding your stay with us. We are delighted our location suited your travel well. Please accept our sincere apology for the shortcomings you experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your... More

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Additional Information about Holiday Inn Express Carter Lake

Address: 2510 Abbott Plaza, Carter Lake, IA 51510
Phone Number:
Location: United States > Iowa > Carter Lake
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Carter Lake 2.5*
Number of rooms: 90
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Also Known As:
Holiday Inn Carter Lake
Carter Lake Holiday Inn

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