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Apartaments Xaine Sun

C.\ Llorer, 26, 17310 Lloret de Mar, Spain
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Apartaments Xaine Sun
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A recent review
3 of 5 stars reviewed 3 days ago
barbara h Kingston upon Thames, United Kingdom
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65 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kingston upon Thames, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We arrived on Wednesday, great location, bus station across the road and we went to Barcelona which only took us an hour on the bus. Apartments are very clean and well equipped. We stayed in no 13 and didn't get much sleep as it was so noisy with both Burger King x McDonald's and disco's open all night....we did complain... More 

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Scotland
Top Contributor
68 reviews 68 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed March 23, 2015

A friend and I stayed here in January and could not find fault with them. They were well cleaned well stocked and tidy with as much heat as you wanted and very central. My wife and I returned for the weekend last week and again found them to be immaculate. unfortuneately I was pick pocketed in Barcelona and discovered after... More 

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Was this review helpful? Yes 1
secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Dear guest, We are glad to hear from you! We are happy to know your stay was as good as you expected. Thank you so much for your review and we are looking forward to seeing you very soon. Kind regards. More 

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 5, 2015

I have stayed here before and this is now my second visit. I have told my friends about this place and they have also been to stay. I love xaine apartments and the location is excellent as it is close to shops and bars but not too close! There is also the added advantage of the bus station which is... More 

Was this review helpful? Yes 5
secretlloret, Director General at Apartaments Xaine Sun, responded to this review
Google Translation

¡Hola Elliot! Agradecemos muchísimo tus palabras. La opinión de nuestros clientes es muy importante para nosotros y ver que han... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 9, 2014

Room was light, bright CLEAN and airy. Equipped with everything you need for a self catering apartment, pots pans, glasses kettle, stove, microwave etc. The staff were very friendly and extremely helpful, especially the young male receptionist with the glasses, that helped me out by phoning a taxi for me, that Monday morning,( he will know what I mean) The... More 

Was this review helpful? Yes 3
secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Dear guest, We are happy to see your review. It is comforting receiving opinions like yours. This is our goal, to give our clients all what they expected. Thank you so much for your words. We hope to see you soon. Best regards More 

Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 26, 2014

Was really suprised given some of the poor reviews on here. The studio apartments are spacious clean and bright , had everything you would need to use for a self catering apartment. Staff were friendly too , and location is great with beaches a few minutes walk away and the main centre with restaurants equally as close. Bathroom was nice... More 

Was this review helpful? Yes 2
secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Dear guest, Thank you so much for your comments. It is very important for us all these kind of reviews because we work hard to give to our clients the best holidays possible. So, thank you again for your opinion. Kind regards More 

Belfast, Northern Ireland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

best apartment in lloret de mar have stayed in lots over the years clean/close to everything/exelent staff/house keeping once a week will be going back next year made the holiday by far good centeral location to all amenades beach 5 min walk shop out side apartment bus station across road eating out good food {orenet expres/ tagbgo steak house }

Was this review helpful? Yes 1
secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Dear Harry, First of all, thank you so much for your opinion. Actually, we are pleased to know your experience. Thanks for every word you said about us. We work hard day by day and comments like yours are what we expect from our guests. We hope to see you again very soon. Best regards, More 

Tesanj, Federation of Bosnia and Herzegovina, Bosnia and Herzegovina
1 review
1 of 5 stars Reviewed September 12, 2014

Worst staff at the front desk. Rude and they don't know the English language. They threat constantly thay you will sleep on the street because you're too loud, although the music from the clubs louder than yourself.

Was this review helpful? Yes
secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Dear guest, We are really sorry you have this impression of our service. Honestly, it surprises us. Respect and good manners are the basis of any relation with clients. Receptionists take care of calm and serenity of the apartments which includes call and advise in case of someone is making noise and, in consequence, disturbint other guests. Nevertheless, we take... More 

Swindon, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 31, 2014

The staff are very friendly. Rooms are really spacious and very clean. The reason for this is that you have to leave a deposit of 100 euro on arrival and you get it back if room is clean and tidy when you leave. You get to use all the facilities of the hotel xainne which is 100 meters on the... More 

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secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Dear Fiona, We appreciate you share you opinion online. Guest's opinions are really important for us because it allows us to improve day by day. As you say, apartments are in the heart of Lloret near to everywhere. They all are well equipped and there is a Mc Donalds in the same buiding. A part from that, you can use... More 

Jedburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2014

Arrived here late at night in september... there was someone on reception not the happiest looking chap but o well... got us checked in and go to our rooms... which were nice clean and tidy... they are big rooms with a seperate room for the beds which i liked... overall a happy customer...

Was this review helpful? Yes 1
secretlloret, Director General at Apartaments Xaine Sun, responded to this review

Good Morning, Thank you very much for sharing your experience. Your review is a benchmark for us. We strive to provide the best service in order to ensure that guests enjoy a pleasant stay and all our facilities. We hope to see you again in Lloret. We invite you to follow us on our social networks to stay up to... More 

Widnes, United Kingdom
Senior Reviewer
6 reviews 6 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 29, 2014

We went to Lloret in March this year and stayed in Xaine Sun Apartments. It was advertised as 24/7 reception and free wifi. Arrived at 11pm and nobody was there, had to use a payphone to call a number on the door and wait 10mins for someone to arrive and check us in. We where then told wifi is 5euro... More 

Was this review helpful? Yes
secretlloret, Director de Relaciones con Clientes at Apartaments Xaine Sun, responded to this review

Dear guest, Fisrt of all, thank you for your opinion. Guest's opinions help us to improve everyday. After that, we are sorry you didn't have a good stay with us and that you couldn't enjoy as much as you hope. We always try to give our clients the best services and facilities. During these months the reception is telephone 24/7... More 

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