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Aqua Hotel Bertran Park

Certificate of Excellence
Carrer St Josep 49 | Apt Correus 843, 17310 Lloret de Mar, Spain
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Best prices for: 1 room 1 guest
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Aqua Hotel Bertran Park
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Aqua Hotel Bertran Park
Aqua Hotel Bertran Park
Aqua Hotel Bertran Park
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157 reviews from our community

Traveler rating
    66
    57
    26
    4
    4
See reviews for
39
53
11
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Akranes, Iceland
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 21, 2015

We spent a week there in July 2014. The room was clean and cleaned daily. Staff very friendly and helpful. Small pool aerea but nice. Locatin very good. Short walk to the beach. We bought 1/2 board. Food was ok. If we go there again we will take only breakfast. Wonderful little coffeeshop just outside. We bought the best "jamon"... More 

Was this review helpful? Yes 3
Oxford, England, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 13, 2014

I spent 3 days in late September and enjoyed my stay at the Aqua Hotel Beltrand, it is located in the centre of town close to shopping street, restaurants... The pool is small but enjoyable when there is not too many people using it, nice refreshment after a day strolling in town. The room was simple but clean, fairly quiet... More 

Was this review helpful? Yes 3
Doncaster, United Kingdom
Top Contributor
218 reviews 218 reviews
49 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed October 7, 2014

We love our September break at the Aqua Bertran and yet again were not disappointed. As soon as we walked through the door we were made to feel welcome by the staff, some of them remembering us from previous visits. This type of welcome sets the scene for the service you receive during your holiday. We always take a premium... More 

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AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear JandK2, We would really like to thank you for sharing your experience with everyone and for your review. We are delighted to read how much you enjoyed the service during your September break and it will be a pleasure to share your kind feedback with the rest of the team of Aqua Hotel Bertran. That´s nice to hear that... More 

Stevenage, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 23, 2014

Stayed from 10 Sept 14 to 18 Sept 14 on half board. The room was a standard double, with two single beds which was not an issue. The room was cleaned every day and Pilar the housekeeper looked after us very well! Breakfast and dinner offered a variety of food, not really geared to English food but on holiday who... More 

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AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear Spephen H, Thank you for choosing Aqua Hotel Bertran Park for your holidays and for sharing your comments on Trip Advisor. We are very pleased to read that most our staff were of help for you. We will forward your feedback to them, specially the kind mention to Pilar. We are sure all our team will work even harder... More 

Luxembourg City, Luxembourg
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

Even if I was on the 4th floor, the room and the bathroom were pretty clean, with double bed, better than in Anabel last year, where I was on the 7th floor and room was smaller and stinking with only a single bed. And the room maid even put some more toilet paper always, not as in the other hotel... More 

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AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear DeSteve, Thank you for reviewing your experience following your stay at Aqua Hotel Bertran Park. We are glad to read that you have enjoyed your holidays and that your remarks about some reparations needed were quickly attended. With pleasure we will share your kind comments about the food and staff with our team. Your opinión encourage us to continue... More 

Aberdeen, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

The room was nice and clean, There was plenty storage space and the bed was actually a double bed not two singles pushed together YAY! We did have to ask for spare pillows as they only provide one per person and that is just not enough haha. The bathroom was clean and the hotel provided some shower gels etc which... More 

Was this review helpful? Yes 3
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear Leanna M, We are very grateful for your review in Tripadvisor after your stay in our hotel. We appreciatte your positive opinión and are happy to know that our staff has been friendly and that you have enjoy holidays in Aqua Hotel Bertran. No doubt we will make every effort to improve all aspects that have not been of... More 

Nottingham
Top Contributor
61 reviews 61 reviews
60 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 5, 2014

I stayed here for the 2nd time in june for 4 nights while the moto gp wknd was on. we returned to the hotel as its really nice and clean, ideal location close to the nightlife and ten minuate walk to the beach. the foods great with different varied dishes each night. we will return next year

Was this review helpful? Yes 1
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear Phil747, We thank you for your kind review and for choosing our hotel Aqua Hotel Bertran Park again for your trip to the moto gp. Our team are delighted that you enjoyed your stay with us and hope we can welcome you back soon for another great stay. Kind regards More 

Gloucester, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 27, 2014

room adequate size, storage good, shower great, bath only suitable for children, location good for both beach and bus, in a residentaial pat of town with a childrens playground in front of hotel so dont expect peace and quiet just enjoy being part of local life, hotel quiet at night, food very good, lots of seafood which we dont eat... More 

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AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear 341denise, We would really like to thank you for sharing your experience with everyone in Tripadvisor and for your review about our hotel, specially your comments about the food and the cleaning service. It will be a pleasure to share your kind feedback with all the team of Aqua Hotel Bertran Park. We are looking forward to welcoming you... More 

London, United Kingdom
2 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 1, 2014

(Went may 2013 for 10 days) It was a good location close to shops and the beach and of course the best part of lloret de mar the bars, we went half board which was good for us as we could go out all day and not have to be back for lunch we had approximately €50 per day spending... More 

Was this review helpful? Yes 1
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear LauragD98, We thank you for your review and for choosing Aqua Hotel Bertran Park for your visit in Lloret de Mar. We are glad that both our staff and the food and location have been to your liking. We take note of your feedback to improve our facilities and services and hope you wll give us another opportunity to... More 

Manchester, UK
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 15, 2014

We chose this hotel as it looked really nice and had good reviews. We even paid for an upgraded room with a pool view. We were disappointed by the overall experience. The first room they gave us was a double, nothing short of a box room. With a very small double bed and a small bathroom. Not enough room to... More 

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AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear RojandPea, Thank you for taking the time to write your comments about our hotel. We are very sorry that your stay did not meet your expectations althought we are pleased that there were aspects of your stay that you enjoyed such our great location in this beautiful resort Lloret de Mar and the room you finally stayed in. In... More 

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