We were a Group of 62 from a University in Birmingham. All staff at the hotel were friendly and really helpful. Rooms were spotless with the best shower facility - hot and powerful. We were half board and for the budget we were on the buffet breakfast and dinner had a good variety, great salad bar, and something for everyone.... More

I booked this hotel based on reviews. I stayed for 7 nights half board with two children. Our stay was let down by 3 factors: No kids club available when we arrived, which stated WAS available at time of booking. Bar waiter on his shift did watch everyone in the pool area through the window, came outside to tell me... More

Stayed for a week 22nd to 29th Sept 2011. Staff very friendly and helpful. Hotel and rooms very clean with fresh towels supplied daily. Very few english stayed here so food geared for the germans and dutch but could always find something to eat. Tip - take your own tea bags as only scented tea bags supplied. Hotel in great... More

We have just returned from 11 nights bed and breakfast at the Bertran Park and cant recommend it enough. As with previous reviews, we have never encountered such a FULL TEAM of friendly staff in a hotel abroad, ever!! Nothing was too much trouble - they were on hand to answers questions, have a chat about your day, made sure... More

My wife and I have just returned from a week in Llorret de Mar on 12 September. We booked the Bertram Park based on previous Trip Advisor reviews which were very accurate. Arrival and reception at the hotel was seamless and very friendly. We were allocated a spacious room with a choice of either a double or twin beds with... More

Just returned from a short break to the Aqua Hotel Betran Park with my husband to enjoy a few days in the Spanish sun. This Hotel is in a great location (just 10 minute walk from all the shops and restaurant and night life....however a few things you must take into consideration....we stayed in Room 1220 which overlooked a lovely... More

having read the reviews about this hotel we were a bit dubious but we were pleasantly suprised i recommened this hotel to anyone and the staff will bend over backwards to help

We were last month in Costa Brava, more specific in Lloret de Mar. We have booked this hotel witch has 3 stars and was good. The hotel is in the old city of Lloret de mar, for us was very good because it was more quiet then in other parts of the city. The hotel itself was very clean, nice... More

Excellent location (a few minutes to the seaside as well as to the bus station) as well as excellent staff, every member of which was very hospitable and ready to help, the rooms are cleaned every day. Lloret is a city of clubs and bars but the hotel is situated aside from main streets and you can have a good... More