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H TOP Alexis

Carrer Marina 59, 17310 Lloret de Mar, Spain
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H TOP Alexis
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H TOP Alexis
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347 reviews from our community

Traveler rating
    11
    47
    78
    65
    146
See reviews for
90
95
5
1
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

After booking htop planamar for my x girlfriends birthday in 2010 (can't go further back than June 2014 on trip adviser) (we were seening each other at time) the place was getting done up at the time so move us to the alexis photos do do it justice because when we arrived here we thought by God the place looks... More 

Was this review helpful? Yes 1
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 8, 2014

We were dropped if by some sort of bus stop... Looking for the hotel with 3 children wasnt a great start I. The middle if the night. The hotel as we walked in wasn't what we expected. However, the receptionist was very nice. Me and my auntie were booked onto the same floor however we we unable to do this... More 

Was this review helpful? Yes 6
HTOPHotels, Director Comercial at H TOP Alexis, responded to this review

Dear guest, We feel really sorry to see this comment at tripadvisor our first objective is to fulfil our guest expectation and we see that is not your case. Some times of the year the hotel is full and it’s hard to accommodate everyone at the same floor, but if you tell us in reception for sure we will do... More 

Travelers are raving about these Lloret de Mar hotels

Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 2, 2014

Honestly I don't know why so many bad reviews for this hotel. It may not be the best hotel ever but hey... You've seen the price. All staff was polite and funny, hotel rooms were clean and tidy. Nights were calm but could be noisy in the evening but that's May be because it was the World Cup so the... More 

Was this review helpful? Yes 4
HTOPHotels, Director Comercial at H TOP Alexis, responded to this review

Dear guest, Thank you very much for your valuable feedback about your stay at the hotel. Thanks for the nice words about the staff we will show them to motivate them and give our best. About the noise on night time you could dial number 9 at the phone and get in contact with reception and for sure we will... More 

London, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 20, 2014

Different people have different expectations. We have been there for 10 day stay in September. When we arrived on the 15th September 2014 we were dropped off at a nearby main street. When we found the hotel it looked alright. We were not expecting much due to the reviews therefore it was a nice surprise when we walked in and... More 

Was this review helpful? Yes 4
HTOPHotels, Director Comercial at H TOP Alexis, responded to this review

Dear guest, Thank you for comment your experience at our hotel. We’re really happy to see that you appreciated the service from our staff, the happiness of our guest is the most important for us. We will have attention on the points you comment and try to do our best to improve a better service. Thanks for the chance you... More 

Dorset, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 9, 2014

After reading the reviews my partner and I was dreading going expecting the very worst. Yes the hotel is dated, yes it is noisy, we were on the 1st floor facing the road. Hotel staff was pleasant and the rooms were clean. Food and drinks Good, 3 meals a day and snacks available after breakfast and lunch. For such a... More 

Was this review helpful? Yes 3
HTOPHotels, Director Comercial at H TOP Alexis, responded to this review

Dear guest, Thank you for sharing your experience at the hotel at tripadvisor. We are glad to know that you had a wonderful time and we are looking forward to welcome you back again with us in the future .The staff had notice about your wonderful comments. Once again THANK YOU VERY MUCH FOR THIS WONDERFUL REVIEW and hopping that... More 

Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 9, 2014

stayed here with nine friends and can honestly say for the price we paid we got a bargain. The hotel is cheap and cheerful very polite staff, food and drinks were ok , spent most of the time on the hotel rooftop which has 3 small pools/jacuzzi and a bar, definatley will be returning

Was this review helpful? Yes 5
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Just visited H Top Alexis - just out of season so had no loud noises keeping us up like the other holiday makers mentioned. Food is absolutely fine, better than I've had at some other all inclusive hotels. The only bad thing I would have to say about the food is that not everything was labeled, and I am vegetarian... More 

Was this review helpful? Yes 1
Gosport, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 7, 2014

To say don/t bother is a under statement avoid this place at all costs staff lazy rude and couldn't care bedding and towels not changed and dirty roof leaked in a storm bar flooded swimming pool unusable bar staff used dirty glasses to serve drinks in food cold repetitive need I go on

Was this review helpful? Yes 3
Hemel Hempstead, England, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 6, 2014

This was booked in Feb 2014 for our holiday in Sept 2014, they were informed that we were a family of 4 adults and 2 young children. upon arrival all seemed OK, Nothing plush but alright, that was until bedtime when the drunks returned, they situated us over the bar so nothing but noise with a 5 and 6 yr... More 

Was this review helpful? Yes 5
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 5, 2014

After reading the reviews I was expecting the worst ..however I found the hotel dated but very clean rooms cleaned dailey staff friendly and helpful if your pleasant and respectful you will get it back!! Food was not to our taste and we ended up eating out a lot. I agree with other reviews about the clientele there was a... More 

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