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H TOP Alexis

Carrer Marina 59, 17310 Lloret de Mar, Spain
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H TOP Alexis
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355 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW

Don't ever do reviews about anything usually read about a hotel before I go anywhere having read reviews about the alexis I was a bit apprehensive about it how wrong the reviews were staff were very friendly rooms were always cleaned spotlessly entertainment was good with the help of Patricia and as we called him "joey Essex" lol the food... More 

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carlisle
1 review
1 of 5 stars Reviewed 3 days ago NEW

Stopped the last week in June and have to say we have stopped in a few poor hotels but this has to be the worst yet. We arrived and knew straight away that it wasn't the best with a very loud disco playing and I immediately said I hope my room is not above that noise and was told it... More 

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Travelers are raving about these Lloret de Mar hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Were on earth to start. One major thing i can say about this place is that if you read the reviews on here and still end up booking up then please seek medical attention as you are a fruit basket. Me and my partner just returned from an all inclusive stay that sharply turned into a self catering holiday. I... More 

Was this review helpful? Yes
aberdeenshire
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were dropped of in the street and told hotel was just around the corner, found hotel to find it was closed, no lights on so we noticed posters on door, found my mobile used torch to read them to find we hade been booked in to royal beach hotel, 2hours of walking we got booked in at 11.45pm shattered,... More 

Was this review helpful? Yes 6
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I arrived back from holiday a few weeks ago, Which was an absolute nightmare, which i will explain later on in my email. whilst i was there i lost my wedding ring within the hotel i was staying at (Alexis). When i discovered i had lost my ring i spoke to the receptionist. I asked the receptionist what i should... More 

Was this review helpful? Yes 5
Greater Manchester, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 28, 2015

I stayed in the Alexis last September... just. I say just, as I very nearly scrapped the trip after spending a good portion of the previous evening reading reviews here. Anyhow, as it was bought and paid for I persevered and took the chance. The Alexis is sorely in need of a revamp - or wants pulling down (along with... More 

Was this review helpful? Yes 8
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 19, 2015

After booking htop planamar for my x girlfriends birthday in 2010 (can't go further back than June 2014 on trip adviser) (we were seening each other at time) the place was getting done up at the time so move us to the alexis photos do do it justice because when we arrived here we thought by God the place looks... More 

Was this review helpful? Yes 5
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 8, 2014

We were dropped if by some sort of bus stop... Looking for the hotel with 3 children wasnt a great start I. The middle if the night. The hotel as we walked in wasn't what we expected. However, the receptionist was very nice. Me and my auntie were booked onto the same floor however we we unable to do this... More 

Was this review helpful? Yes 7
HTOPHotels, Director Comercial at H TOP Alexis, responded to this review

Dear guest, We feel really sorry to see this comment at tripadvisor our first objective is to fulfil our guest expectation and we see that is not your case. Some times of the year the hotel is full and it’s hard to accommodate everyone at the same floor, but if you tell us in reception for sure we will do... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 2, 2014

Honestly I don't know why so many bad reviews for this hotel. It may not be the best hotel ever but hey... You've seen the price. All staff was polite and funny, hotel rooms were clean and tidy. Nights were calm but could be noisy in the evening but that's May be because it was the World Cup so the... More 

Was this review helpful? Yes 5
HTOPHotels, Director Comercial at H TOP Alexis, responded to this review

Dear guest, Thank you very much for your valuable feedback about your stay at the hotel. Thanks for the nice words about the staff we will show them to motivate them and give our best. About the noise on night time you could dial number 9 at the phone and get in contact with reception and for sure we will... More 

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