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Hotel Guitart Monterrey

Certificate of Excellence
Avinguda de la Vila de Tossa, 27, 17310 Lloret de Mar, Spain
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1 room 1 guest
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533 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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    (78)
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    (127)
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    (54)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

clean hotel/the staff was nice- not the best service but was ok/ we ask for connecting rooms and it was ok. the breakfest was fine and the dinner was disappointed!!!! the parking cost 18 euro per night and there is no other area to park only in the street

Was this review helpful? Yes
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

לילך א, First of all thank you for sharing your experience in Guitart Monterrey with the Tripadvisor community. We are glade to fulfill most of your expectations and you had a great time during your stay. it's great to know that you felt comfortable during your stay. Your suggestions in relation the dinner will be taken into account. Your nice... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

First & formost- if you're thinking pool holiday with kids - think again - the swimming pool is freezing.. unless you want blue lipped and shaking with cold kids - go elesewhere. You would think they would heat the pool or allow kids access to indoor pool... but no! 2/4 days - arrived back at room after 16:00 to find... More 

Was this review helpful? Yes
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Nina S., First of all thank you for the review in relation your experience in Guitart Monterrey. Sorry for not being able to fulfill your expectations, we will keep working to adjust our services to your needs and preferences. The temperature of the swimming pool follows the standards of the swimming pool regulations. The inside swimming pool is part... More 

St. Petersburg, Russia
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Its a good hotel far from beach but with awesome pool and amenities. Food was good,service and staff realy nice and friendly. Its about 15 min walk to beach and they provide transfers there. Soundproff a bit weak, but its ok. Really good housekeeping. WiFi very fast and free.

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Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear HotelAdvisorPro, First of all thank you for sharing your experience in Guitart Monterrey with the Tripadvisor community. We are glade to fulfill your expectations and you had a great time. It's nice to know that you enjoy the pool area. We will transmit your nice words to the staff so they keep working with the same involvement and motivation.... More 

Attard, Malta
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is good, but I found that for a five star hotel, some things need to be improved. Our check-in was a disaster. At 3pm we were given the key card to the room, only to find it still hadn't been cleaned from the previous tenants! So we had to wait another hour to get it cleaned. In the... More 

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Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Suebianco, First of all thank your review in relation your experience in Guitart Monterrey. We want to ask again for our most sincere apologizes for the problem in your check in. It's great that you enjoy the delicious breakfast selection. We will transmit your nice words to the staff so they keep working with the same involvement and motivation.... More 

Northwich, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Just returned from a week's holiday and unsure HOW this hotel actually got a 5* rating. Room was fine, pool and garden lovely but that was probably about it. Dining room was totally chaotic, particularly at breakfasts. Service from waiters/waitresses was very hit and miss and our standing joke was would we actually get the coffee and hot food order... More 

Was this review helpful? Yes 1
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Tracy H., First of all thank you for your review in relation the experience in Guitart Monterrey. Our most sincere apologizes for not being able to fulfill your expectations. It's great to know that you felt confortable in your room. We will take into account your suggestions in relation the dinning room to keep improving our services. We will... More 

Paris
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

A prestigious address, just next to the casino; a gastro restaurant on the premises; bell boys and valets. But scratch the veneer, come inside, and you'll be as disappointed as we were. While the rooms are of a decent size (we were fortunate to have a view of a patch of wasteland) the laminate is starting to undulate and soundproofing... More 

Was this review helpful? Yes 1
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review
Google Translation

Distinguido Gabinien, En primer lugar agradecerles su valoración en relación Guitart Monterrey. Pedirles disculpas por no haber cumplido con sus... More 

Tel Aviv, Israel
1 review
3 of 5 stars Reviewed 3 weeks ago

we order 3 months in advance the "pilarine" family room for 8 nights. the only thing they forgot to tell us was that the room is without an air condition. we spent more then 2 hours to try to solve the problem... at the end (after they thought to give us cooler...) they gave us 2 rooms with a conecting... More 

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Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear shirvisit, First of all thank you for your review in relation Guitart Monterrey. We want to ask you for our most sincere apologize for not fulfilling your expectations and you being able to fix in a better way the problem with the balcony. it's great to know that you enjoy Costa Brava. We wil like to offer you a... More 

Tangier, Morocco
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 26, 2015

5 star hotel that is more of a 4 star. It lacks accessories which any 5 star hotel would provide for example a tea kettle. We had to wait the following day for the hotel to provide one. Please make sure to reserve one before you arrive. Has a casino. Enjoyed the wellness spa.

Was this review helpful? Yes
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear vnebhwani, First of all thank you for your review in relation Guitart Monterrey. Our most sincere apologizes for not being able to fulfill all your expectations. Your suggestions will be taken into account to adjust our services to your needs and preferences. It's nice to know that you enjoy the casino and the wellness & Spa area. Hope to... More 

Toulon, France
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 24, 2015

Just had a 4 night stay at this hotel. The hotel is nice, nothing fancy but exactly what we needed. The food was very good, it was always spotless, quiet and the staff were friendly and couldn't do enough to help. They all understood and spoke English. Excellent staff indeed! The pool was clean and warm, the gardens were immaculate.... More 

Was this review helpful? Yes 1
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear wisteriaBrittany, First of all thank you for your review in relation Guitart Monterrey. We are glade to fulfill most of your expectations and you have enjoy your stay. It's great to know that you enjoy the food selection. Your nice comments will be transmitted to the staff so they keep working with the same involvement and motivation. We like... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 11, 2015

We had a very good experience in this hotel. We stayed 6 days there because my wife had a conference to attend nearby and I looked for a quite family-friendly hotel for myself and for our 1.5 year old daughter. This hotel was perfect. Lloret is a dense and somewhat ugly place. The architect managed to create a quiet oasis... More 

Was this review helpful? Yes
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear berkayozcan, We would like to thank you for taking the time to share your experience in Guitart Monterrey with fellow travelers, since there probably are many others that will find your review extremely helpful. We are extremely happy to learn that you experience with us was of your liking. Your suggestions will be taken into account to keep improving... More 

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