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Hotel Guitart Monterrey

Certificate of Excellence
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Avinguda de la Vila de Tossa, 27, 17310 Lloret de Mar, Spain
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€62 (EUR)
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1 room 1 adult
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Hotel Guitart Monterrey
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586 Reviews from our TripAdvisor Community

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Herault
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel, well placed witin walking distance of Lloret del Mar. Spacious rooms, well equipped with lovely toiletries, The restaurant for dinner was well laid out, a little glass of cava as a welcome but the food just ok and the wine, suggestion of the sommelier was among the worst wine I have drunk. The staff were lovely and as... More 

Helpful?
Thank stracam
Evesham, United Kingdom
Level Contributor
162 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed November 4, 2015 via mobile

In November Spain is mainly shut. This means the choice for business can be a little limited. This hotel however offered a really good option and despite running on Skelton staff due to the very low number of customers, the service was fantastic and the whole experience very good. Top marks go to Bernard on reception who was incredibly welcoming... More 

Helpful?
Thank Lwatson1970
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Lwatson1970, To begin with we want to thank you for the review of your stay in Guitart Monterrey. Our most sincere apologizes for the problem in your first room, it has all been fixed up. We are glade to fulfill most of your expectations and overall you had a great stay. Your nice comments will be transmitted to Bernard,... More 

galway, ireland
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 1, 2015

stayed here in june for one week it doesn't look like much from the outside but inside it is a very nice hotel the staff were very helpful also the food was very good although the evening menu was posh enough so not sure if there was anything for a child there the food/breakfast was very good in other areas... More 

Helpful?
Thank mailburner
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear mailburner, To begin with we want to thank you for the review of your stay in Guitart Monterrey. We are glade to fulfill most of your expectations and you had a great time during your stay. Your suggestions in relation the four year old and the entertainment for kids will be taken into account because it's one of the... More 

Staffordshire, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 3, 2015

The hotel was overall good and the location is brilliant with only a 5 minute walk to the centre of the action. The spa was excellent and the rooms were lovely: the beds are massive! They need to touch up a few things though such as scuff marks up the bedroom walls and marks on the toilet seat. Easily fixable... More 

Helpful?
1 Thank Maxine W
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Maxine W., First of all thank you for your review concerning your experience in Guitart Monterrey. We are glade to fulfill most of your expectations, but we will keep working to improve our services and adjust them every time more to your needs and preferences. Your suggestions will be taken into account to keep improving the quality of our... More 

Huddersfield, United Kingdom
1 review
2 of 5 stars Reviewed September 17, 2015 via mobile

Arrived at this hotel on 13th September around midnight, don't expect the coach to take you up the drive! It drops you off at the side entrance with no lighting & not knowing how to get in we found the gate & buzzer, then you have to drag your cases up a steep sand gravel pathway with an abundance of... More 

Helpful?
Thank gallagher171
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear gallagher171, First of all thank you for the review concerning your experience in Guitart Monterrey. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Usually when you... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 21, 2015

clean hotel/the staff was nice- not the best service but was ok/ we ask for connecting rooms and it was ok. the breakfest was fine and the dinner was disappointed!!!! the parking cost 18 euro per night and there is no other area to park only in the street

Helpful?
1 Thank לילך א
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

לילך א, First of all thank you for sharing your experience in Guitart Monterrey with the Tripadvisor community. We are glade to fulfill most of your expectations and you had a great time during your stay. it's great to know that you felt comfortable during your stay. Your suggestions in relation the dinner will be taken into account. Your nice... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 20, 2015 via mobile

First & formost- if you're thinking pool holiday with kids - think again - the swimming pool is freezing.. unless you want blue lipped and shaking with cold kids - go elesewhere. You would think they would heat the pool or allow kids access to indoor pool... but no! 2/4 days - arrived back at room after 16:00 to find... More 

Helpful?
1 Thank Nina S
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Nina S., First of all thank you for the review in relation your experience in Guitart Monterrey. Sorry for not being able to fulfill your expectations, we will keep working to adjust our services to your needs and preferences. The temperature of the swimming pool follows the standards of the swimming pool regulations. The inside swimming pool is part... More 

St. Petersburg, Russia
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed August 20, 2015

Its a good hotel far from beach but with awesome pool and amenities. Food was good,service and staff realy nice and friendly. Its about 15 min walk to beach and they provide transfers there. Soundproff a bit weak, but its ok. Really good housekeeping. WiFi very fast and free.

Helpful?
1 Thank HotelAdvisorPro
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear HotelAdvisorPro, First of all thank you for sharing your experience in Guitart Monterrey with the Tripadvisor community. We are glade to fulfill your expectations and you had a great time. It's nice to know that you enjoy the pool area. We will transmit your nice words to the staff so they keep working with the same involvement and motivation.... More 

Attard, Malta
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 20, 2015

The hotel is good, but I found that for a five star hotel, some things need to be improved. Our check-in was a disaster. At 3pm we were given the key card to the room, only to find it still hadn't been cleaned from the previous tenants! So we had to wait another hour to get it cleaned. In the... More 

Helpful?
1 Thank Suebianco
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Suebianco, First of all thank your review in relation your experience in Guitart Monterrey. We want to ask again for our most sincere apologizes for the problem in your check in. It's great that you enjoy the delicious breakfast selection. We will transmit your nice words to the staff so they keep working with the same involvement and motivation.... More 

Northwich, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 13, 2015

Just returned from a week's holiday and unsure HOW this hotel actually got a 5* rating. Room was fine, pool and garden lovely but that was probably about it. Dining room was totally chaotic, particularly at breakfasts. Service from waiters/waitresses was very hit and miss and our standing joke was would we actually get the coffee and hot food order... More 

Helpful?
2 Thank Tracy H
Martí S, Director de Relaciones con Clientes at Hotel Guitart Monterrey, responded to this review

Dear Tracy H., First of all thank you for your review in relation the experience in Guitart Monterrey. Our most sincere apologizes for not being able to fulfill your expectations. It's great to know that you felt confortable in your room. We will take into account your suggestions in relation the dinning room to keep improving our services. We will... More 

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