I've been a couple of times in this hotel above all because of its central location (close to station and pedonal area) and "standard service"; but last time it was really horrible. The heating system was working so well that we had around 30°C in the room without any possibility to modify it...... So we decided to open the window... more

Dull, lacking character and poor rooms - this hotel is certainly not a 4 star hotel but I really realised it when I saw the quality of others in Sicily. There were many 2/3star hotels that were much nicer, cleaner and with more character and comfort. The room was smelling of smoke even though I had specificaly requested a no... more

This hotel is perfect if you are flying in by Ryanair as the bus drops you just around the corner from it. If you are not brave enought to hire a car, like us, the bus and train depots are right across from the hotel. The staff are more than helpful. Rooms bright and airy and quiet. Breakfast has something... more

I work in Trapani quite often, and the hotel is the nicest in town... That being said, it isn't that great of a hotel... The rooms are nice and very large for Italian standards! There is a few great restaurants within walking distance. If I was visiting Sicily, Trapani would have to be simply an overnight stop-over kind of destination.... more

Stayed at Crystal Hotel whilst photgraphing the Easter processions. The staff were attentive and helpful, providing maps and advice on restaurants. Room was fine, nothing fancy but everything OK. Good breakfast buffet provided lots of pastries, cereals etc plus hot bacon and eggs. Overall, a bit soulless but perfectly adequate. more

I've just stayed in Trapani for the second time and although it doesn't have much to offer the tourist itself, it is the perfect place to stay in order to explore the region. This in mind, it can be terribly difficult to find a decent place to stay however this time, we had success. Hotel Crystal is quite central and... more

Agreed the location of the hotel is prime and it looks very nice and the rooms were comfortable. Parking was on the street which is not ideal in Sicily especially when you are driving a large family car. Most of the staff were friendly. The major problem with this hotel was the laundry bill. We asked for a bag of... more

Could Not be more Central, right by the railway and Bus Station, the Main Shopping street and within walking distance of the old city. great staff good restraunt ,want the best this is it. more