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All 17 Trapani hotels

Crystal Hotel

4.0 of 5 Hotel   |   Piazza Umberto I, 91100 Trapani, Sicily, Italy
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Ranked #13 of 17 hotels in Trapani
A recent review
3 of 5 stars reviewed 3 weeks ago
doris1982 Island of Malta, Malta
  • Reviews (155)
  • Photos (16)
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155 people have reviewed this hotel

Traveler rating
    22
    57
    48
    17
    11
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19
44
4
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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English first
Island of Malta, Malta
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

But for a 4 star hotel I would expect to be able to control the room temperature and not just put on or off the ac. And that if I complain about it and the receptionist comes to the room she doesn't disagree even if obvious that the ac wasnt cooling the room. There was a night receptionist who wasn't... More

Was this review helpful? Yes 1
Manchester
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Smart, contemporary hotel with all modern comforts 5 minutes walk from the historic centre of Trapani. Hotel has own car park and is also next to the train station. Friendly staff recommended the excellent Pizzeria in the courtyard next to the station and told us where to go for lively cafés and bars in the evening. The hotel is easy... More

Was this review helpful? Yes 2
Wombourne
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 28, 2014

We stayed here as part of a holiday tour. The room and bathroom were very clean and comfortable. However there was little or no space for hanging/storing clothes, so it is really business orientated. Breakfast was OK with a reasonable choice. The position of the hotel is very good for visiting the historic part of Trapani, which has many excellent... More

Was this review helpful? Yes 2
Lecce
Reviewer
4 reviews 4 reviews
3 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed April 23, 2014

I bicycle Southern Italy for two months each year and this was my place to stay. I looked forward to it. It's changed hands many times in 8 years, the last version, no longer worth the high price. It's really pity as the core staff are sweet and remember me each year. Management needs a wake up call themselves.

Was this review helpful? Yes 3

Travelers are raving about these Trapani hotels

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 12, 2014 via mobile

This hotel located next to the Trapani train station has clearly been renovated recently but not fully which shows bizarre things like the outdated elevator vs. the really modern lobby. The service is ok and receptionists were not very helpful with parking and orienting us around town. The room was a bit small. The breakfast was exceptional

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Vienna, Austria
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 7, 2014

Really no complaints about this hotel, the staff were friendly and made us even a 5:30 am breakfast before leaving for the airport. The beds were very comfortable and the shower very spacious. If you want to park in the street be aware that some parts are only short term stay and other require a payment from 8 am till... More

Was this review helpful? Yes 1
Swieqi, Malta
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 14, 2013 via mobile

We spent just one night here before moving onto a B&B in the historic center which is 15 mins away on foot. The rooms were large and clean and the breakfast was also quite good but there was none of the luxury normally associated with a 4 star hotel. The view from our room was actually one of a train... More

Was this review helpful? Yes 1
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed November 2, 2013

Stayed here for one night, how lucky was i!! Carpet in room was stained , aircon not working, badly stained spare pillows, noisy room, breakfast was just ok. The coffee machine should be come with a health warning, and trading standards disclaimer - as it what came out of this machine in no shape or form resembled coffee....BEWARE!! There is... More

Was this review helpful? Yes 3
Valletta, Malta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2013

hotel is very nice and clean and is in the centre fresh breakfast the receptionist were very helpful annalisa was very helpful and my holiday complete.The room was very nice and big also very clean.The hotel is close to every were and there are some great attractions near by.

Was this review helpful? Yes 1
Trapani
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 8, 2013

This hotel is dreadful. They were purported to provide rooms with air conditioning but in fact staff were insistent that this simply meant that a weak circulation of hot air and complained that this didn't mean real air conditioning. Staff were unhelpful and officious. Meal in hotel was awful, too salty, stodgy and consisted of fish so old it had... More

Was this review helpful? Yes 3
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Additional Information about Crystal Hotel

Address: Piazza Umberto I, 91100 Trapani, Sicily, Italy
Location: Italy > Sicily > Province of Trapani > Trapani
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crystal Hotel 4*
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Also Known As:
Crystal Hotel Trapani, Sicily
Nh Hotels Trapani

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Number of rooms
70

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