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All 295 Yangzhou hotels

Four Points By Sheraton Yangzhou Hanjiang

4.0 of 5 Hotel   |   No.109 Jiangyang West Road, Hanjiang District, Yangzhou 225009 , China
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Four Points By Sheraton Yangzhou Hanjiang
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Ranked #5 of 295 Hotels in Yangzhou
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
Jarrett B Suzhou, China
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36 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Suzhou, China
Senior Contributor
31 reviews 31 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked this hotel with our Starwood points for a weekend in Yangzhou. We moved two times out of rooms. The first time we moved out of a room, the bedroom carpet was extremely damp and a little moldy because the shower leaked onto it. It looked like they knew this was a problem, but did not want to properly... More

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ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Jarrett B, Thank you very much for your detailed and valuable comments regarding your stays. My apologies for the poor experiences you have mentioned, and I have instantly addressed matter of your concern with our Hotel management and corrective actions have been taken to avoid the reoccurrence in the future. We would like to thank you again for taking... More

Senior Contributor
43 reviews 43 reviews
26 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 8, 2014

After staying one week at that hotel I got following impression; It's a nice hotel, but all the higher class appearance fades once u've got a closer look. The breakfast buffet and dinner buffet has some old products, which didn't get replaced. The staff service is depending on their personal mood and will. However most of them are very friendly.... More

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ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Flyhead, Thank you very much for your detailed and valuable comments regarding your stays. We appreciate your good comments regarding the rooms and services. And thanks for your advice for the buffet and room service, your comments are important to us. I will share your feedback with our hotel management team and Chef, and we will try our best... More

beijing
1 review
4 of 5 stars Reviewed July 19, 2014

The hotel is quite new so rooms are nice and clean. People are friendly as well. But have to say the food could be better. Not much choice at breakfast and taste is not as good as the other same ranking hotels. The location is not in the center of city but not too far either. Pleasant staying

Was this review helpful? Yes
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear beachaddicted7, Thank you very much for your detailed and valuable comments regarding your stays. We appreciate your good comments regarding the rooms and services. And thanks for your advice for the food, your comments are important to us. I will share your feedback with our chef, and we will try our best to improve the quality of breakfast. We... More

Singapore, Singapore
Contributor
15 reviews 15 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 17, 2014

The hotel, although not in a very attractive location with very little around, is very friendly and the rooms are spacious with great furnishings. Good value buffet dinner and breakfast. If you need to stay in Yangzhou, stay here.

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ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear gazpott, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. More

Mexico City, Mexico
Top Contributor
98 reviews 98 reviews
85 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed April 20, 2014

The room is small but clean. The toilet is also small. The floor corridor doesn't have sufficient sign on where the rooms are. The Chinese restaurant is over-priced. The breakfast is average and there was not enough waiters. Staff are friendly.

Was this review helpful? Yes
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Guest, thank you for the feedback you have provided. Our standard room area is 35 square meters. And all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. For the problem you mentioned for breakfast, an investigation and immediate action will be taken. We would like to thank you again for taking time to review... More

Johannesburg, South Africa
Contributor
15 reviews 15 reviews
8 hotel reviews
4 of 5 stars Reviewed January 10, 2014 via mobile

This was my first trip to Yangzhou and the hotel was recommended to me by a supplier based close to the property. I thought the price was very good and the room was excellent. Always clean, with all the amenities and a quite a nice view of the city. The only small gripe I have was the service around breakfast,... More

Was this review helpful? Yes
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear guest, Thank you very much for your detailed and valuable comments regarding your stays. We appreciate your good comments regarding the rooms and amenities. My apologies for the service around breakfast you mentioned. We will take actions to improve the service immediately. We do greatly appreciate you taking the time to leave your feedback on our page and we... More

Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 26, 2013

Good breakfast spread. Chefs come all out to serve you and make sure all my European colleagues get whatever they want. Staffs speak understandable English. Best part of this hotel is the toilet seats with temperature control and bidet functions! Didn't get any chance to see or use the hotel facilities! Is a pity!

Was this review helpful? Yes
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Guest, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding the breakfast, toilet and services. To ensure everyone have a good experience in hotel, all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. Room facilities include Screen LCD TV with iPod interface, wireless Internet... More

Poznan, Poland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 20, 2013

A nice hotel and staff tried but it was not enough. Good location. Standard rooms but small. Breakfast in the Chinese style - not everyone likes. Hotel and restaurant was no heating. Service knew the average language angieslki and it was not a standard Starwood.

Was this review helpful? Yes
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear guest, Thank you very much for your detailed and valuable comments regarding your stays. We will take actions to improve our staffs’ performance. Our standard room area is 35 square meters. And all of our rooms feature the signature Four Points by Sheraton Four ComfortTM Bed. Room facilities include Screen LCD TV with iPod interface, wireless Internet access, a... More

btm1323
Senior Contributor
49 reviews 49 reviews
35 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 8, 2013 via mobile

The rooms were big, clean and had a homey feel to it. The breakfast buffet was food as well as the cappuccinos. The bar menu was just so so. Everyone was very friendly. The only downside was that you didn't have control of the temperature in the room. So it got very hot at night. I would recommend this hotel!

Was this review helpful? Yes
ada l, Guest Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Guest, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding the rooms, foods, and services. About the temperature in the room, we will take actions to control it wisely. And we would like to thank you again for taking time to review our hotel. Your comments are keys to... More

Shanghai, China
Top Contributor
58 reviews 58 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 2, 2013

Stayed here for October/National holidays, the standard is very good for the price, I was expecting to pay much more for the busy holiday period. Room and clean and big, bed was super comfortable. Breakfast was a big disappointment, the live-station chefs were unfriendly and nobody really paid much attention to the customer service. Main down-side was the location, miles... More

Was this review helpful? Yes
ada l, Guest Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Guest, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding the rooms and facilities. My apologies for the breakfast and services you mentioned. We will take actions to improve the foods and customer service immediately. We do greatly appreciate you taking the time to leave your feedback on our... More

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Additional Information about Four Points By Sheraton Yangzhou Hanjiang

Address: No.109 Jiangyang West Road, Hanjiang District, Yangzhou 225009 , China
Location: China > Jiangsu > Yangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points By Sheraton Yangzhou Hanjiang 4*
Number of rooms: 247
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