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Four Points By Sheraton Yangzhou Hanjiang

No.109 Jiangyang West Road, Hanjiang District, Yangzhou 225009 , China
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Four Points By Sheraton Yangzhou Hanjiang
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53 Reviews from our TripAdvisor Community

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Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice and clean but climate control did not work properly, when i came into the room the temperature was over 26C to hot to sleep, while outside it was just above freezing point, calked reception, but they could not fix it, because they only have natural circulation of air. Only option was to open the window, but that did not... More 

Helpful?
Thank Wouter v
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Wouter v, Thank you so much for your review and sharing your experience with us. About the temperature in the room, we will take actions to control it wisely. And we would like to thank you again for taking time to review our hotel. Your comments are keys to our continuous improvement. We sincerely look forward to welcoming your... More 

Belfort, France
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Nice recent hotel not too far from city center and very close to Metro supermarket. Rooms are not as big as some other 5 star hotels but sufficient for 1 person and fully equipped with bathtub, shower cabin, iron, minibar etc... Cleanliness level is very good. Employees are nice and helpful unfortunately we arrived at 6 people at 18h and... More 

Helpful?
Thank Baliren80
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Baliren80, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding our services. We are very happy to have you with us and looking forward to welcoming your back soon. More 

Illinois
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
4 of 5 stars Reviewed October 24, 2015

Stayed here for 2 nights in October on business. Only had breakfast in the hotel. Check in staff and lobby staff are very friendly and professional. There are enough people who speak some English to be helpful when necessary. Stayed on the SPG floor level (11) and I think these rooms have recently been redone, so I cannot speak for... More 

Helpful?
Thank Texas_Phil
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Philip, Thank you so much for your detailed review and sharing your experience with us. We do appreciate your good comments regarding the rooms and services. And thanks for your advice for the food, your comments are important to us. I will share your feedback with our chef, and try our best to improve the quality of breakfast. We... More 

Tewkesbury, United Kingdom
Level Contributor
253 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
3 of 5 stars Reviewed October 19, 2015 via mobile

But saying that it's clean, good rooms and very good breakfast. Bar area is a bit boring. To be honest not too much more to say - the staff have good English and are very helpful. We would stay again and probably will next year. Any doubts - just book it .

Helpful?
Thank Thomo61
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Thomo61, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding our services. We are very happy to have you with us and looking forward to welcoming your back soon. More 

Toronto
2 reviews
5 of 5 stars Reviewed July 13, 2015

The Four Points Sheraton was a really pleasant surprise in a town like Yangzhou, where most hotels have terrible service, especially in the city center because locals DO NOT speak any English at all. I was initially booked at the Holiday Inn Express but moved here on the very same day. Although 20 mins away from the main areas, this... More 

Helpful?
Thank Chandni_v
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Chandni_v, Thank you so much for your review and sharing your experience with us. We do appreciate your good comments regarding the rooms and services. We are very happy to have you with us and looking forward to welcoming your back soon. More 

Yangzhou, China
1 review
2 of 5 stars Reviewed May 14, 2015

This hotel can not be real Sheraton. They switching OFF air conditioning in the whole hotel to save money. I complained 3 (!!!) times about this to reception personnel. First time they very friendly promised to help and put in my room ugly terrible noisy portable HEATER!!!. Second time they promised to advice their AC engineer. No changes. Today I... More 

Helpful?
Thank Sergiy Z
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Sergiy Z, Thank you for the feedback you have provided. Your comments are important to us. We do share all reviews with all management team members, especially the negative ones, all issues addressed on reviews will be distributed to related departments. With that, an investigation or immediate action will take place. I sincerely apologize for the uncomfortable bring to... More 

Singapore, Singapore
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 6, 2015

Stayed there for 2 nights. The hotel is quite grand, nice and clean. The interior is quite new also. Generally very comfotable to stay. The Staffs are friendly and professional. The breakfast spread is ok,nothing to complain about.

Helpful?
Thank CHLo1980
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear CHLo1980, Thank you so much for your review and sharing your experience with us. We appreciate your good comments regarding our services. We are very happy to have you with us and looking forward to welcoming your back soon. More 

Oxford
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed March 23, 2015

this is the second time I have stayed in Four Points by Sheraton Yangzhou, Hanjiang, and this time just as good as the first time. All staff friendly and have a sufficient grasp of English to be more than helpful. the rooms are are a very good size and are extremely clean and fresh. breakfast has a vast array of... More 

Helpful?
Thank TonyM0758
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear TonyMo758, Thank you so much for your review and sharing your experience with us. We do appreciate your good comments regarding the rooms and services. We are very happy to have you with us and looking forward to welcoming your back soon. More 

Manila, Philippines
Level Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 28, 2015

First time to Yangzhou on a business trip - I was pleasantly surprised by the hotel in this somewhat small industrial town. Despite mixing up my airport pickup and leaving my (non-Chinese speaking) colleagues and I to find our own way to the hotel, the stay could not be faulted. The hotel is also well done and representative of the... More 

Helpful?
Thank prabh1602
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear prabh1602, Thank you so much for your review and sharing your experience with us. I do apologize for our colleagues mixed up your airport pickup. And I will share your detailed reviews with our management team members. With that, an investigation or immediate action will take place. Thank you again for taking time to review our hotel, your comments... More 

Haarlem
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed February 17, 2015

Stayed in this hotel for almost 4 weeks for work. Room and bed are comfortable. Internet during my stay worked well, no issues. Water is hot and toilet seats heated (quite a luxury!). Choice of television channels disappointing. The only minus points for me were that the AC cannot be set under 24 degrees Celcius. I had the technicians in... More 

Helpful?
2 Thank Frank H
ada l, Public Relations Manager at Four Points By Sheraton Yangzhou Hanjiang, responded to this review

Dear Frank, Thank you for the feedback you have provided. Your comments are important to us. We do share all reviews with all management team members, especially the negative ones, all issues addressed on reviews will be distributed to related departments. With that, an investigation or immediate action will take place. I sincerely apologize for the uncomfortable bring to you... More 

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