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All 363 Zhangjiajie hotels

Zhangjiajie Pullman Hotel

5.0 of 5 Resort   |   Huajuan Road, Zhangjiajie 427400, China
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Ranked #1 of 363 Hotels in Zhangjiajie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Desmond H Singapore, Singapore
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317 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Contributor
18 reviews 18 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Accommodation - The room is just nice for 2 adults but with no room for additional bed. The mattress is comfortable and we had very good rest for the 3-nights stay there. The room and toilet looked fresh and clean. Wifi is freely available in the room and connection is very straight forward. Food - We have meals at both... More

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Hong Kong
Contributor
19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is located in Wulingyuan, about 35km from the larger town of Zhangjiajie (it's about 40 min and CNY 100-150 taxi ride from town for foreigners). It's close to one of the 2 main entrances, about 5 min by car. There are really no other hotels close to Pullman's standard in Wulingyuan, and it's good value. Breakfast spread is... More

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Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for choosing Pullman Zhangjiajie and sharing your comments on tripadvisor! we are very happy to know that you spend a wonderful holiday here, as the first international 5 stars hotel,we will make efforts to be better and better,make all the guests a unforgettable memory,looking forward to service you again in near future! Best Regards Kelly More

Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Visited Zhangjiajie with friends and we stayed here for 2 nights at executive floor in late May 2014, which is said to be more quite. Room is okay, not big enough for resorts hotel. Overall experience is neither bad or good and breakfast is good enough for preparation of long walk in the national parks.

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Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for choosing Pullman Zhangjiajie and give the comments to us,! Pullman Zhangjiajie is the first 5 international star hotel in Zhangjiajie, set in the surrounding of wooded mountains and lovely steams, giving every guest a place to get away from the noisy city and to have a rest,at the same time,we offer the good service to... More

Palo Alto, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This is the perfect location to stay for visiting the National Forest Park. It's only a few minutes walk/drive to the gate. All the staff was friendly and helpful thought the level of English is pretty low. The rooms were clean and up-to-date. WiFi worked pretty well. The pool is a bit small and you have to wear a swimming... More

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Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Cavan 75, Warm greetings from Pullman Zhangjiiajie and thank you so much for taking your time to write us a review on tripadvisor regarding your recent stay at our hotel. We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, friendly staff and so on. We look... More

Singapore
Contributor
20 reviews 20 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Truly as commented. Surprise me to have such a excellent service in a county Zhangjiajie. The checking is very fast and polite, feel like at home. You are attended every now and then. The rooms is clean and the bed is good. A small pool but poolbar service is not there. A bit run down in décor but well maintained... More

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Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Payoh, Thank you so much for taking your valuable time to write us a review about your stay at Pullman Zhangjiajie. We are glad to learn that you are satisfied with hotel location, food,clean room as well as the service and our staff. Once again, we thank you for your generous words of praise and your recommendations. We look... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Based on the recommendation of club China top trip, we finally choosed Zhangjiajie Pullman Hotel, and stayed four nights at this hotel in Wulingyuan where is a small downtown and near to the scenic area. Pullman is a five star hotel, the appearance of the hotel looks very low-key, not that kind of luxury five star hotels in big cities,... More

Was this review helpful? Yes 16
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Kandy B, Thank you so much for taking your time to write us a review on tripadvisor regarding your recent stay at Pullman Zhangjiajie. We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, clean rooms and so on. We look forward to your return visit very... More

London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is not in Zhangjiajie, but that's a good thing. It is Wulingyuan, which is about 40 mins north of Zhangjiajie. The location is perfect if you want to visit the national forest park. We had a 3 day stay. On day one we walked up Tianzi Mountain and got the cable car down. On day two we got... More

Was this review helpful? Yes 4
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear LightyPar, Warm greetings from Pullman Zhangjiajie and thank you for your comment!Pullman Hotel is right in the lush valley of Zhangjiajie' core scenic zone,very close to each famous scenic spot,it's the best choice when you travel Zhangjiajie,for all the inconvenience brings you, we should say sorry for that and will try our best to improve. Thanks with Best Regards... More

Newcastle
Contributor
18 reviews 18 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed August 19, 2014

The Pullman is very convenient for the different areas of the park and a good choice for accomodation in this area. We personally don't like staying in large chain hotels and don't feel comfortable but that is us and not the hotel. I could not fault the room, location, service or the staff. I do get annoyed when people write... More

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Kelly Z, Guest Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Sandie and Steve , We would like to sincerely thank you for taking the time to share your experience and as well for choosing to come and stay with us.we are delighted to see that our convenient location, friendly service of staff especially from Julia created lasting memories for you! We certainly hope that you will be able to... More

Sorrento, Italy
Reviewer
5 reviews 5 reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed August 12, 2014

There are 3 down towns you can book your hotel when you come to Zhangjiajie, so it will be very convenient for your trip if you book a hotel With a good location. We booked our hotel near to entrance of Zhangjiajie National Forest Park, we spend 5 days in Zhangjiajie, but Andy, a trip advisor from Zhangjiajie Tour Club... More

Was this review helpful? Yes 2
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Jason L, Warm greetings from Pullman Zhangjiajie and thank you very much for your wonderful review of our hotel location, the breakfast, our swiming pool as well as comfortable rooms. we are also very appreciated for your kindly advice which push us improve,we will do some trainings to improve the english level for our staff,hope to see you again... More

Sydney, Australia
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 8, 2014

This is by far the best hotel to stay in if you are in Zhangjiajie. The location is ideal – much, much closer to the national park than the vast majority of other hotels. It is also walking distance to some good restaurants. The only complaint I would have is the smell of cigarette smoke in the hallways. It was... More

Was this review helpful? Yes
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Europa2011, Warm greetings from Pullman Zhangjiajie and thank you very much for your compliments of our good location as well as our food and breakfast. We are delighted that you had a wonderful stay and we look forward to welcoming you back soon. Best Regards Kelly More

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Additional Information about Zhangjiajie Pullman Hotel

Address: Huajuan Road, Zhangjiajie 427400, China
Phone Number:
Location: China > Hunan > Zhangjiajie
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Zhangjiajie Pullman Hotel 5*
Number of rooms: 456
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Also Known As:
Zhangjiajie International Hotel
Best Western Zhangjiajie

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