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All 364 Zhangjiajie hotels

Zhangjiajie Pullman Hotel

5.0 of 5 Resort   |   Huajuan Road, Zhangjiajie 427400, China
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Zhangjiajie Pullman Hotel
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Ranked #1 of 364 Hotels in Zhangjiajie
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Steven K Portland, Oregon
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322 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Portland, Oregon
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

My wife and I stayed in Pullman ZJJ for four days in mid September. We felt very welcoming atmosphere when we checked in after 7:00 PM. Very clean, comfortable, good breakfast buffet with good coffee, and very very friendly staffs. Hotel food is bit expensive but good. Restaurant manager was very friendly and he made our staying at the hotel... More

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California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family did a tour in Zhangjiajie and this hotel was booked for our last two nights. The tour guide told me it was a 5 star hotel and I found it to be absolutely gorgeous. I loved the big, fluffy beds, the huge bathroom, and the food was FANTASTIC!!! Breakfast was a buffet that consisted of Western and Asian... More

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Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear ladyvenus13, Warm greetings from Pullman Zhangjiajie and thank you for sharing your stay experience on tripadvisor regarding your visit to Pullman Zhangjiajie. We are glad to learn that you have enjoyed your stay with us ! We look forward to welcoming you back in the not too distant future. Best Regards More

Brisbane, Australia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed at the Pullman ZJJ. Great service.The bed bed 3 meters wide and the Rommel massive.Fantastic breakfast and a very good variety.Martin is the head person in the Restaurant and vey helpful and made us very welcome.We would recommend this hotel to everyone.

Was this review helpful? Yes
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear 318sharon1957, We are thrilled to have learned you have a wonderful time during your stay in Pullman Zhangjiajie!We pride ourselves on striving to make every guest experience a powerful and memorable one and each of our eam members do all they can to anticipate the needs of our guests. We are greatly looking forward to your return and we... More

Washington DC, District of Columbia
Top Contributor
69 reviews 69 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for three nights during our visit to the national forest, Tianmen Mountains, and Fenghuang. Overall, we had a very pleasant stay, particularly because of the warmth and helpfulness of the staff. Because of our length of stay and loyalty program membership, we were offered transfer to and from the airport, which we very much... More

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Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear porjotok_Boston, Thank you very much for writing us a great review on tripadvisor regarding your stay at Pullman Zhangjiajie! We are most delighted to learn that you have enjoyed your stay with us. We will share your comments with our colleagues especially Kelly& Brenda who will certainly be very motivated. We look forward to your return visit before long.... More

Singapore, Singapore
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Accommodation - The room is just nice for 2 adults but with no room for additional bed. The mattress is comfortable and we had very good rest for the 3-nights stay there. The room and toilet looked fresh and clean. Wifi is freely available in the room and connection is very straight forward. Food - We have meals at both... More

Was this review helpful? Yes 1
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Desmond H, We thank you so much for taking your valuable time to write us a great review on tripadvisor. We are most delighted to learn that you have had a wonderful time with us. Your generous comments on our room and restaurants will be certainly shared with our colleagues. We are sure they will be very motivated by... More

Hong Kong
Contributor
19 reviews 19 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is located in Wulingyuan, about 35km from the larger town of Zhangjiajie (it's about 40 min and CNY 100-150 taxi ride from town for foreigners). It's close to one of the 2 main entrances, about 5 min by car. There are really no other hotels close to Pullman's standard in Wulingyuan, and it's good value. Breakfast spread is... More

Was this review helpful? Yes 1
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for choosing Pullman Zhangjiajie and sharing your comments on tripadvisor! we are very happy to know that you spend a wonderful holiday here, as the first international 5 stars hotel,we will make efforts to be better and better,make all the guests a unforgettable memory,looking forward to service you again in near future! Best Regards Kelly More

Asia
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Zhangjiajie with friends and we stayed here for 2 nights at executive floor in late May 2014, which is said to be more quite. Room is okay, not big enough for resorts hotel. Overall experience is neither bad or good and breakfast is good enough for preparation of long walk in the national parks.

Was this review helpful? Yes
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear guest, Thank you for choosing Pullman Zhangjiajie and give the comments to us,! Pullman Zhangjiajie is the first 5 international star hotel in Zhangjiajie, set in the surrounding of wooded mountains and lovely steams, giving every guest a place to get away from the noisy city and to have a rest,at the same time,we offer the good service to... More

Palo Alto, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is the perfect location to stay for visiting the National Forest Park. It's only a few minutes walk/drive to the gate. All the staff was friendly and helpful thought the level of English is pretty low. The rooms were clean and up-to-date. WiFi worked pretty well. The pool is a bit small and you have to wear a swimming... More

Was this review helpful? Yes 1
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Cavan 75, Warm greetings from Pullman Zhangjiiajie and thank you so much for taking your time to write us a review on tripadvisor regarding your recent stay at our hotel. We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, friendly staff and so on. We look... More

Singapore
Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 9, 2014

Truly as commented. Surprise me to have such a excellent service in a county Zhangjiajie. The checking is very fast and polite, feel like at home. You are attended every now and then. The rooms is clean and the bed is good. A small pool but poolbar service is not there. A bit run down in décor but well maintained... More

Was this review helpful? Yes 1
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Payoh, Thank you so much for taking your valuable time to write us a review about your stay at Pullman Zhangjiajie. We are glad to learn that you are satisfied with hotel location, food,clean room as well as the service and our staff. Once again, we thank you for your generous words of praise and your recommendations. We look... More

Hong Kong, China
Reviewer
4 reviews 4 reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed September 4, 2014

Based on the recommendation of club China top trip, we finally choosed Zhangjiajie Pullman Hotel, and stayed four nights at this hotel in Wulingyuan where is a small downtown and near to the scenic area. Pullman is a five star hotel, the appearance of the hotel looks very low-key, not that kind of luxury five star hotels in big cities,... More

Was this review helpful? Yes 18
Kelly Z, Public Relations Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Kandy B, Thank you so much for taking your time to write us a review on tripadvisor regarding your recent stay at Pullman Zhangjiajie. We are most delighted to hear that you have enjoyed your time with us and you are satisfied with the hotel location, clean rooms and so on. We look forward to your return visit very... More

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Additional Information about Zhangjiajie Pullman Hotel

Address: Huajuan Road, Zhangjiajie 427400, China
Phone Number:
Location: China > Hunan > Zhangjiajie
Price Range (Based on Average Rates): $
Hotel Class:5 star — Zhangjiajie Pullman Hotel 5*
Number of rooms: 456
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Also Known As:
Zhangjiajie International Hotel
Best Western Zhangjiajie

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