We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,224 Changsha hotels

Crowne Plaza Changsha City Centre

4.5 of 5 Hotel   |   No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China (Downtown)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Changsha City Centre to your Saves list
Crowne Plaza Changsha City Centre
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
86%
Ranked #3 of 1,224 hotels in Changsha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
tan z Beijing, China
  • Overview
  • Reviews (634)
  • Photos (152)
  • Amenities
  • Q&A
  • Room tips (27)
  • Location
  • More
Write a Review

634 people have reviewed this hotel

Traveler rating
    183
    361
    76
    9
    5
See reviews for
9
15
17
61
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Beijing, China
1 review
5 of 5 stars Reviewed yesterday NEW

I think crownplaza changsha is zhe best hotle in changsha, I used to live in sheraton ,but the checkein this time let me feel special ,the front desk staff is very careful and smile is very sweet he best location close the subway stations,also the room is very large.

Was this review helpful? Yes
Changsha
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Outstanding in terms of quality of service, and outstanding in terms of infrastructure and location. The staff are very well trained. I did not eat in any of teh restaurants, so I cannot attest to that quality, but I did have breakfast, which was quite extensive. The toilets inside the room are very big. Very clean, very superior hotel overall

Was this review helpful? Yes
Hong Kong
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am very puzzled that quite a few reviews said they were very satisfied with their rooms but our family reunion which took up 9 rooms all felt quite different. We stayed 2 nights. First of all the room is dark, smell moldy and smoky. Bed is too soft and decor is way outdated. Our room has a living room... More

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Thank you very much for taking your valuable time to share with us your comments。We regret learning about your disappointing experience with us and we agree this is absolutely unacceptable. We take your feedback very seriously and would really appreciate you reaching out to us directly, so we can learn more details and further investigate this matter. We pride ourselves... More

Guangzhou, China
1 review
5 of 5 stars Reviewed May 28, 2014

I went here on a business trip from Guangzhou. It is very convenience that I spent just 20 minutes from the high speed rail station to crowne plaza hotel with subway. And the bed is very comfortable ,help me have a nice sleep.

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. Thank you for your kind review of Crowne Plaza Changsha City Centre. We are delighted to hear that you have had such a wonderful time with us, and that you appreciate the hospitality offered by our professional team. I have shared your comments with our colleagues and... More

Sao Paulo, SP
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 21, 2014

I was in Changsha for one day and one night, and I spent that night in this hotel. The front desk staff was great and even gave me a free drink coupon, even though I haven't stayed enough at IHG hotels in recent years to merit any kind of premium service. My room was well appointed and the bed was... More

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are delighted to learn about your appreciation of our high level of service and hotel facilities. We are glad to share with you that Crowne Plaza Changsha City Centre is seated on the Wu Yi Square station of Changsha Subway line 2 and it only costs... More

Sydney, Canada
1 review
5 of 5 stars Reviewed May 21, 2014

I went here before with my family,the facilities r soooooo good,makes u feel like being home,luxrious-style casual,especially the bed,soft and clean,just wanna stay on that for a whole day!FYI,the the location is also perfect~lol~

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. It is a team effort and we are very happy to read you were very pleased to stay in our hotel. I will be sure to let all team members know that their hard work and superior service delivery is so appreciated and well received. We are... More

Shanghai, China
1 review
5 of 5 stars Reviewed May 21, 2014

It is a excellent experience for me in Crowne Plaza Changsha.The room is clean and simple. The breakfast is good and the staff are friendly. It is good value for money. When I had a cold, the waitress took me to hospital. So sweet! I love here.

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. I am very pleased to note that you experienced your "excellent experience" with us at our hotel. My team and I look forward to you experiencing in our hotel again and hope to have you back with us real soon. Sincerely welcoming you and looking forward to... More

Chongqing, China
1 review
5 of 5 stars Reviewed May 20, 2014

Good Location in here,and very convenient. I really like the room facilities especially the bed. and the service is wonderful.In a word,It is a nice stay,Next time I will also choose Crowne Plaza Changsha.

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. It is our honor to have you stay in our hotel。We are glad to share with you that Crowne Plaza Changsha City Centre is seated on the Wu Yi Square station of Changsha Subway line 2 and it only costs your 2. minutes from hotel to Changsha... More

Nanchang, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2014

Crowne Plaza Hotel Changsha is a very nice hotel, in a very comfortable bed to sleep, to ensure the quality of sleep, a little late breakfast, the hotel alone for me again and prepared a fine breakfast, lunch to eat in the restaurant directly a Chinese, I heard that there are a gym and swimming pool is also good, next... More

Was this review helpful? Yes 1
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are delighted to learn you enjoyed your stay and we appreciate your wonderful review of our room facilities and breakfast as well as our convenient location. Thank you for sharing this on TripAdvisor. Sincerely welcoming you and looking forward to serving you again soon. More

Wuhan, China
1 review
5 of 5 stars Reviewed April 27, 2014

It was my first time to go to Changsha for business trip, and it was a unforgettable trip. I stayed in Crowne Plaza Changsha City Centre via my friend's recommend. The service here is wonderful. There have my favorite Thai food, also the breakfast in Spices Restaurant is excellent.

Was this review helpful? Yes
CrownePlazaChangsha, Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, thanks for your suggestion and choosing to stay in our hotel. We are so glad to hear that you have a wonderful stay in our hotel. We hope to have the opportunity to welcome you back on your next visit to Changsha. We are pleasant to share with you that Crowne Plaza Changsha City Centre is seated on... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Changsha City Centre, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Changsha City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Changsha City Centre

Address: No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China
Phone Number:
Location: China > Hunan > Changsha > Downtown , Railway Station , Wuyi Square
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Changsha City Centre 4.5*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, Orbitz, Tingo, BookingOdigeoWL, Despegar.com, Agoda, Ctrip DaoDao, Hotels.com, Expedia and Venere so you can book your Crowne Plaza Changsha City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Changsha

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (102)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (20)
Viewed
View from room (5)
Viewed
Bathroom (7)
Viewed
Other (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (51)
Viewed
Hotel & grounds (8)
Viewed
Dining (16)
Viewed
Room/suite (11)
Viewed
Other (16)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Changsha #42 Best Value Hotel in Changsha
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Changsha City Centre is a international five-star hotel under IHG group. Located in the heart of downtown, Crowne Plaza City Centre Changsha is a smooth 45-minute drive from Changsha Huanghua International Airport. We're on Wuyi Square, putting you within walking distance of major businesses and city shopping,Such as to the Changsha Local culture street – Taiping Street, Changsha Traditional Food street – Pozi Street, and Changsha century-old restaurant – Huo Gong Dian, only about 5 minutes walking. What’s more, the especially opened branch of Huo Gong Dian is just located in the hotel building to provide wonderful foods & convenient service to you. It's 10 minutes by taxi to Changsha rail station and 45 minutes to Changsha South rail station, where you can connect to cities such as Guangzhou and Wuhan on high-speed trains.Our dedicated Crowne Meetings Director will see that every detail is taken care of when you host an event in one of the hotel's 16 meeting rooms and 3 ballrooms. The dark wood and plush seating in our lavish VIP banquet room set the scene for successful and intimate gatherings.Unwind with a dip beneath the skylights of our indoor pool or enjoy evening cocktails at Fusion Bar. Our in-the-know Concierge at Crowne Plaza City Centre Changsha will inspire you to discover Changsha's hidden gems, such as the scenic Qingfeng Gorge, flush with Ginkgo trees. ... more   less 
Number of rooms
411

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer