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Crowne Plaza Changsha City Centre

#3 of 1,289 Hotels in Changsha
Certificate of Excellence
4.5 of 5
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No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China
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Crowne Plaza Changsha City Centre
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Ranked #3 of 1,289 Hotels in Changsha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
bradziker1 Worcester, United Kingdom
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674 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, United Kingdom
Senior Contributor
46 reviews 46 reviews
34 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 1 week ago

Bathroom large with amenities – shampoo, bath gel, bar soap, comb, toothbrush/paste, razor, hair conditioner, body lotion, gel, ear buds, with a great waterfall shower with 2 heads, scale. Iron and extra pillows in room. Wi-fi free and connects via your room number, a little slow but ok. Fridge was barely ‘cool’. They asked for a 1000 rmb deposit when... More 

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Treviso, Italy
Top Contributor
53 reviews 53 reviews
30 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 22, 2015

The Hotel is a little bit old, beside that staff is very very professional and at the same time very friendly with the guests. The rooms are king size superior, all comfort, wifi fast working, breakfast has a wonderful offer both intl and chinese food. Food is fresh and there is an excellent service of express kitchen. Just pay attention... More 

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Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

Service was impeccable. Breakfast buffet and overall dining was good. The room seemed a bit outdated but was clean and tidy. The location was pretty nice. Almost everything is within walking distance of this hotel. So makes it a nice place to stay for a business visit to Changsha.

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Hong Kong, China
Contributor
16 reviews 16 reviews
16 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 11, 2015

To avoid disappointment, never compare this Crowne Plaza to the ones you stayed elsewhere. See it as a 3/4-star hotel and you should be contented. Room for improvement: (1) Housekeeping staff should report back when they find water leakage. I found a small pond right next to the bath tub after I take a shower (see pic - anyone cares... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 8, 2015

I stay 3 days in this hotel. The hotels located in city center is very convenient for everything. Taxi, shopping, movies. The front office ladies pretty nice and with patient to introduce tour spot for me. The only problem is the room setup, looks a little bit out of date.

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, thank you choosing Crowne Plaza Changsha City Centre, Base on you suggestion, we will improve our service and food quality, your comments are critical for us to understand how we can improve the quality of food and service delivered to you. hope you will have a more enjoyable experience in our hotel next time. thanks. More 

Baltimore, Maryland
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed November 16, 2014

This is a western hotel in a good location. There are many people in this tourist area, and a lot of nightlife nearby. But there is a lot of construction in the area making it difficult to navigate by taxi or on foot. The service by the staff was very good, for the most part. I had a room with... More 

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, thank you choosing Crowne Plaza Changsha City Centre, Base on you suggestion, we will improve our service and food quality, your comments are critical for us to understand how we can improve the quality of food and service delivered to you. hope you will have a more enjoyable experience in our hotel next time. thanks. More 

Melbourne, Australia
Top Contributor
177 reviews 177 reviews
7 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed October 13, 2014

We had the occasion to stay just one night here recently and it was value for money. In the city centre very close to Pedestrian Street, just perfect. We had a business suite which was excellent size and plenty of space to do whatever you wanted. The office was put to good use. very clean spacious and nice and cool.... More 

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are glad to share with you that Crowne Plaza Changsha City Centre is seated on the Wu Yi Square station of Changsha Subway line 2 and it only costs your 23 minutes from hotel to Changsha South railway station since the running of Subway on 1st... More 

Shenzhen, China
Contributor
11 reviews 11 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed October 1, 2014

Stayed one night. The only good thing was the location. Right across the street from a few shopping malls and within walking distance to the walking street and other spots. The rooms are ok, certainly getting older but clean and comfortable. Keep your blinds closed if your facing the back of the building as the next building is less than... More 

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel and thanks so much for your comments and suggestions. We first want to apologize for the annoying noises because the hotel lobby is under renovation. Regarding the air conditioner problem you mentioned, we will reexamine the facility in the room you lived in. Beside, we will improving... More 

EA
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 19, 2014

LLocated directly in the city centre of Changsha it takes about 30min traveltime form the airport to get there (no traffic congestion assumed). It's a standard business hotel. The staff is friendly and helpful, the rooms are big and enjoy all you need. Anyhow you won't get the feeling that the hotel has something special. This is most pronounced when... More 

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. Based on your suggestion, we would try our best to solve the noise problem and improve our serving. Hope you will have a more enjoyable experience in our hotel next time. More 

Beijing, China
Top Contributor
84 reviews 84 reviews
66 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed September 18, 2014

Very centrally located. Good spot for those who want to sample the city's lively nightlife. But noisy for those that don't. Rooms were oddly designed (I saw 4). Food average with loud grating jazz to accompany breakfast. Helpful pleasant staff though.

Was this review helpful? Yes
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear Guest, Thanks for your suggestion and choosing to stay in our hotel. We are glad to share with you that Crowne Plaza Changsha City Centre is seated on the Wu Yi Square station of Changsha Subway line 2 and it only costs your 23 minutes from hotel to Changsha South railway station since the running of Subway on 1st... More 

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