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Crowne Plaza Changsha City Centre

#4 of 1,291 Hotels in Changsha
Certificate of Excellence
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No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China
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Crowne Plaza Changsha City Centre
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680 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
  • All months
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  • Mar-May only
    (167)
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Hong Kong, China
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The main strength of this hotel is its location. Just 1 minute and you'll get to the subway station. And it's near the river. Department stores nearby and there's a Starbucks just across the main road. Very convenient and all taxi drivers know this hotel. Changsha is a big city and it's likely that you'll need to take the subway... More 

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Detroit, Michigan
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 5, 2015

This hotel is located next to a major shopping district which is good for travelers looking for a bargain. The hotel service was good but the rooms felt damp and smelled moldy. No one in our party was able to lower the temperature which made for a warm, uncomfortable night. The dinner buffet was just so-so. The lids were left... More 

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Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2015

Old but convenient location. Ok for business travel with restaurants nearby. Room is ok, with big bathroom. It is not memorable but at least there was no unpleasant experience. This is a plus for China.

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Preston, United Kingdom
Level Contributor
63 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 30, 2015

I normally stay at the Wyndham Hotel when in Changsha, but opted for a change and was not disappointed. The hotel is a great Western style hotel with a few restaurants that are all very good. The rooms are very clean and of a good standard. Free Wifi with a good signal. A lot of shops and restaurants in walking... More 

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Worcester, United Kingdom
Level Contributor
54 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed April 19, 2015

Bathroom large with amenities – shampoo, bath gel, bar soap, comb, toothbrush/paste, razor, hair conditioner, body lotion, gel, ear buds, with a great waterfall shower with 2 heads, scale. Iron and extra pillows in room. Wi-fi free and connects via your room number, a little slow but ok. Fridge was barely ‘cool’. They asked for a 1000 rmb deposit when... More 

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Treviso, Italy
Level Contributor
55 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 22, 2015

The Hotel is a little bit old, beside that staff is very very professional and at the same time very friendly with the guests. The rooms are king size superior, all comfort, wifi fast working, breakfast has a wonderful offer both intl and chinese food. Food is fresh and there is an excellent service of express kitchen. Just pay attention... More 

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Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

Service was impeccable. Breakfast buffet and overall dining was good. The room seemed a bit outdated but was clean and tidy. The location was pretty nice. Almost everything is within walking distance of this hotel. So makes it a nice place to stay for a business visit to Changsha.

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Hong Kong, China
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed February 11, 2015

To avoid disappointment, never compare this Crowne Plaza to the ones you stayed elsewhere. See it as a 3/4-star hotel and you should be contented. Room for improvement: (1) Housekeeping staff should report back when they find water leakage. I found a small pond right next to the bath tub after I take a shower (see pic - anyone cares... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

I stay 3 days in this hotel. The hotels located in city center is very convenient for everything. Taxi, shopping, movies. The front office ladies pretty nice and with patient to introduce tour spot for me. The only problem is the room setup, looks a little bit out of date.

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, thank you choosing Crowne Plaza Changsha City Centre, Base on you suggestion, we will improve our service and food quality, your comments are critical for us to understand how we can improve the quality of food and service delivered to you. hope you will have a more enjoyable experience in our hotel next time. thanks. More 

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