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Crowne Plaza Changsha City Centre

#4 of 1,290 Hotels in Changsha
Certificate of Excellence
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No.868 Wu Yi Avenue, Kaifu District, Changsha 410005, China
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1 room 1 guest
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681 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (681)
  • Mar-May only
    (167)
  • Jun-Aug only
    (250)
  • Sep-Nov only
    (169)
  • Dec-Feb only
    (95)
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Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel is undergoing renovation at the main entrance. Room is clean, friendly staff and helpful concierge. Convenient location, near to train station and shopping and eating places. Price is relatively high, will recommend if one do not mind to pay a higher price.

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Hong Kong, China
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 15, 2015

The main strength of this hotel is its location. Just 1 minute and you'll get to the subway station. And it's near the river. Department stores nearby and there's a Starbucks just across the main road. Very convenient and all taxi drivers know this hotel. Changsha is a big city and it's likely that you'll need to take the subway... More 

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shooping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks again for you choosing our hotel and expecting you stay next time. Have a nice day! More 

Detroit, Michigan
Level Contributor
114 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 5, 2015

This hotel is located next to a major shopping district which is good for travelers looking for a bargain. The hotel service was good but the rooms felt damp and smelled moldy. No one in our party was able to lower the temperature which made for a warm, uncomfortable night. The dinner buffet was just so-so. The lids were left... More 

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, welcome to Crowne Plaza Changsha City Centre. Thanks for your suggestions and we will report to the hotel management to inspect the hotel service and management system. The hotel have regular training programs for the staffs so that their quality and continuously upgrade skills in order to better customer service.Thanks again for choosing our hotel and we are... More 

Singapore, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2015

Old but convenient location. Ok for business travel with restaurants nearby. Room is ok, with big bathroom. It is not memorable but at least there was no unpleasant experience. This is a plus for China.

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CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shooping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks again for you choosing our hotel and expecting you stay next time. Have a nice day! More 

Preston, United Kingdom
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 30, 2015

I normally stay at the Wyndham Hotel when in Changsha, but opted for a change and was not disappointed. The hotel is a great Western style hotel with a few restaurants that are all very good. The rooms are very clean and of a good standard. Free Wifi with a good signal. A lot of shops and restaurants in walking... More 

Was this review helpful? Yes 1
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shooping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks again for you choosing our hotel and expecting you stay next time. Have a nice day! More 

Worcester, United Kingdom
Level Contributor
64 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 19, 2015

Bathroom large with amenities – shampoo, bath gel, bar soap, comb, toothbrush/paste, razor, hair conditioner, body lotion, gel, ear buds, with a great waterfall shower with 2 heads, scale. Iron and extra pillows in room. Wi-fi free and connects via your room number, a little slow but ok. Fridge was barely ‘cool’. They asked for a 1000 rmb deposit when... More 

Was this review helpful? Yes
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shooping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks again for you choosing our hotel and expecting you stay next time. Have a nice day! More 

Treviso, Italy
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 22, 2015

The Hotel is a little bit old, beside that staff is very very professional and at the same time very friendly with the guests. The rooms are king size superior, all comfort, wifi fast working, breakfast has a wonderful offer both intl and chinese food. Food is fresh and there is an excellent service of express kitchen. Just pay attention... More 

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Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2015

Service was impeccable. Breakfast buffet and overall dining was good. The room seemed a bit outdated but was clean and tidy. The location was pretty nice. Almost everything is within walking distance of this hotel. So makes it a nice place to stay for a business visit to Changsha.

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Hong Kong, China
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed February 11, 2015

To avoid disappointment, never compare this Crowne Plaza to the ones you stayed elsewhere. See it as a 3/4-star hotel and you should be contented. Room for improvement: (1) Housekeeping staff should report back when they find water leakage. I found a small pond right next to the bath tub after I take a shower (see pic - anyone cares... More 

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