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All 1,115 Changsha hotels

Sheraton Changsha Hotel

4.5 of 5 Hotel   |   No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
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Sheraton Changsha Hotel

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94%
Ranked #1 of 1,115 hotels in Changsha
Certificate of Excellence 2013
A recent review
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929 people have reviewed this hotel

Traveler rating
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    532
    47
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Suzhou, China
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night. The room was extremely clean, the service was excellent, and the Hunan cuisine restaurant was tasty. We were in Hunan for a week, and this restaurant was by far the best food we had during our trip. I would recommend the pork dishes as well as the spicy tofu. We also ate the breakfast buffet... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Jarrett B, We are so glad with your kind feedback and comments and thank you very much for your comprehensive and wonderful review. Thank youf so much for your recommendation, we aim to provide warm and sweet service for every guest and it works well. If there is anything I can do for you when you staying with us,... More

Pasadena, California
Top Contributor
120 reviews 120 reviews
32 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here overnight for business. The hotel has all the amenities you would expect from a Starwood Hotel. The staff are very professional, and the check in process was very fast. The hotel is located in the city's center, so there are lots of options to eat and shop around the area.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear JackandResh, Thank you very much for taking time to share with us your fantastic experience through tripadvisor and we are so delighted to know that you had such a wonderful stay with us at Sheraton Changsha Hotel. And it's our great honor that we met your expectation as a Starwood hotel. The hotel located in CBD where is very... More

Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2014

This hotel certainly works hard to have western feel and service. Staff were most helpful, most accommodating and most had very good English skills and were eager to assist (having traveled in China in 2nd tier cities, this is most welcomed). Standard room on Starwood floor was nice. Average size, very quiet, very good bed, good linens, good towels. Hotel... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer Rod A, Thank you for your great comments of your recent experience with us. I make sure I will pass on your comments to the various teams around the hotel especially our FO & Rooms & F&B teams as it really builds associate confidence & morale. And it is delightful to hear you had a comfortable and relaxing... More

USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2013

Wonderful luxurious hotel with elegant contemporary design, well-appointed spacious rooms, and ultra-comfortable beds. Quiet so the rooms felt like a great escape from the city at the end of the day. Go for the Starwood preferred guest floors if possible. Well-equipped gym and awesome breakfast buffet.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear reviewer jh91, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you enjoy our spacious room, gym, breakfast buffet and had an enjoyable holiday here. Thanks again and look forward to welcoming you again at Sheraton Changsha! More

Geneva, Switzerland
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 17, 2013

Stayed here for 2 nights. Booked a suite with access to Club Lounge for breakfast. It's probably the best choice in town, however during my stay my room was hot and stuffy, with no one really knowing how to fix it. The suites are huge however. The breakfast selection at the top floor lounge was fairly limited, but I had... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear window_seat0, Thank you for your wonderful feedback. I am delighted that you had an enjoyable holiday at Sheraton Changsha Hotel. I appreciate you taking time to provide a review of your recent stay and I am pleased that you enjoyed our suite and Club Lounge. I look forward to welcoming you back again in the near future. More

Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 15, 2013

stayed a one night. The hotel is new and in excellent conditions. Had lunch in one of the restaurants in the hotel which was most agreeable. The lobby bar served an excellent espresso which is rare. will be back

Was this review helpful? Yes 1
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear ZuluMike, Thank you for staying at Sheraton Changsha Hotel and taking time to share your experience through tripadvisor.com. We are so glad to know that you had a nice trip with us here, the buffet restaurant at 3F is very famous all over China which merged Chinese and Western styles. Our lobby lounge is a good place for relaxing... More

NJ
Contributor
16 reviews 16 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2013

We stayed here for two nights, one night on our way to and one from Zhangjiajie. The staff was so very helpful getting train tickets, storing one piece of unneeded luggage, planning departure times, taxi rides, check-in and out. They were very efficient and friendly. We enjoyed our breakfast and dinner at the restaurant and we really appreciated the non-smoking... More

Was this review helpful? Yes 1
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear halfrench, We are so glad with your kind feedback and comments and thank you very much for your comprehensive and wonderful review. It is delightful to hear you had an amazing and relaxing trip with your family in Changsha. We aim to provide our warm and professional service to our guests so you can feel at home. Look forward... More

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 29, 2013

This hotel makes me feel at home!I booked a room on spg.com,and stayed here for 3 nights. They got me upgrade when I check in. The breakfast was delicious and I like it very much. And the lounge was amazing! About the room,the bed was soooooo soft and i had very good sleep quality!!

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Condans, We are so delighted to know that you had such a wonderful stay with us at Sheraton Changsha and thank you very much for taking time to share with us your fantastic experience through tripadvisor. As our SPG member, we just want to provide our warm and professional service to make you stay at home. The buffet breakfast... More

new jersey
1 review
3 of 5 stars Reviewed October 9, 2013

Paid for their standard room and truthfully, for the price it is nothing special and even got it on one of their sales. I was at least hoping their service would be great, I put in a note at the time of booking if they could make the room a bit romantic due to a special occasion before check-in but... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer Ed C, Thank you very much for your positive comments about our room, comfortable bed and buffet breakfast and taking time to share with us throuth tripadvisor.com. I really sorry that we did not meet your expectations this time around, however, we certainly take your feedback on board, and I look forward to welcoming you back here with... More

Delta BC Canada
Contributor
13 reviews 13 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 29, 2013

I spent three nights in this efficient, splendid hotel. My room -an Exec Suite -was spacious, sensibly arranged, appropriately furnished and thoughtfully supplied. The elevators were speedy and frequent. The breakfast buffet in FEAST was excellent, and, amazingly, they served excellent English Breakfast Tea. The staff were smart, warm, polite and efficient. I particularly appreciated them in FEAST and in... More

Was this review helpful? Yes 1
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer toptyke, Thank you very much for choosing Sheraton Changsha Hotel and sharing your kind and positive comments on tripadviosr. We are delighted to know that you enjoyed yourself when staying with us. We aim to provide warm and professional service for all of our guests specially for our SPG members. And we are proud that Sheraton Changsha has... More

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Additional Information about Sheraton Changsha Hotel

Also Known As:
Sheraton Changsha
Changsha Sheraton
Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Location: China > Hunan > Changsha
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Changsha
#2 Business Hotel in Changsha
#56 Best Value Hotel in Changsha
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Changsha Hotel 4.5*
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