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All 1,224 Changsha hotels

Sheraton Changsha Hotel

4.5 of 5 Hotel   |   No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
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Sheraton Changsha Hotel
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94%
Ranked #2 of 1,224 hotels in Changsha
Certificate of Excellence 2014
A recent review
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935 people have reviewed this hotel

Traveler rating
    348
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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Asia
Top Contributor
167 reviews 167 reviews
84 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 1 week ago

First, the hotel is aging. From the lobby to the room decor, it's showing the age. Front entrance was at the side and very conjested - typical nuisance at local hotels in China. Not very welcoming, poor management, or just those who think they own a spot right up front...pathetic, but Chinese egos galore. Entered the lobby noticed the smell... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear LaoBlue, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I look forward to welcoming you back again in the near future. Yours Sincerely, More

chapel hill, nc
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Travel to Changsha brings wonderful food, friendly people, and wild traffic. The Sheraton is a place of quiet relaxation and excellent service. Unlike many other 'five star' hotels, this place was built with western standards for sound, air, and water quality. The windows are double glazed and sealed. The air is filtered (or seems to be). The water is safe... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear chapelhill2, Thank you for your nice comments of your recent experience with us. I make sure I will pass on your comments to the various teams around the hotel especially ourF&B team. And it is delightful to hear you had a comfortable and relaxing business trip in Changsha. We aim to provide our warm and professional service to our... More

Mexico City, Mexico
Top Contributor
91 reviews 91 reviews
78 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed May 10, 2014

Security card is required to use the elevator, but it is magnetic not NFC. The room is clean and simple. The hotel is close to the street so in the morning it can be noisy. The breakfast is good and the staff are friendly. It is good value for money.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Lau_traveller, Thank you very much for your positive comments about Sheraton Changsha! We are delighted to learn about your appreciation of room, breakfast and our high level of service. Our hotel located in the CBD Changsha which is very convenient to reach every business circle. And thanks a lot for your good feedback on our room card and elevator,... More

Ellicott City, Maryland
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed April 23, 2014

If you’re reading this because you’re being sent to this god forsaken city, know that the hotel will make up for some of it. Getting here from the airport. If you need RMB, there are a couple of ATMs on the wall to your left as you enter the arrivals hall. Ignore the taxi touts that may approach you offering... More

Was this review helpful? Yes 3
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer LaneB588, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I am delighted to hear that the hotel service, breakfast, roof garden and foot massage had a positive lasting memory of... More

Turin, Italy
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed April 19, 2014 via mobile

I live in sheraton until 2 years 3 week for month and is always one special experiance.. Every Guest is special guest, 31 club lounge quiet and good quality of food, i raccomanded CAPPUCCINO and fruit always fresh..Excellent excellent.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear StefanoPolastri, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you had a grest trip and enjoyed our room, club lounge and service. We aim to provide warm and sweet service for every guest and it works well. If there is anything I can do... More

Suzhou, China
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 5, 2014

We stayed here one night. The room was extremely clean, the service was excellent, and the Hunan cuisine restaurant was tasty. We were in Hunan for a week, and this restaurant was by far the best food we had during our trip. I would recommend the pork dishes as well as the spicy tofu. We also ate the breakfast buffet... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Jarrett B, We are so glad with your kind feedback and comments and thank you very much for your comprehensive and wonderful review. Thank youf so much for your recommendation, we aim to provide warm and sweet service for every guest and it works well. If there is anything I can do for you when you staying with us,... More

Pasadena, California
Top Contributor
133 reviews 133 reviews
36 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed March 29, 2014

Stayed here overnight for business. The hotel has all the amenities you would expect from a Starwood Hotel. The staff are very professional, and the check in process was very fast. The hotel is located in the city's center, so there are lots of options to eat and shop around the area.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear JackandResh, Thank you very much for taking time to share with us your fantastic experience through tripadvisor and we are so delighted to know that you had such a wonderful stay with us at Sheraton Changsha Hotel. And it's our great honor that we met your expectation as a Starwood hotel. The hotel located in CBD where is very... More

Atlanta, Georgia
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 1, 2014

This hotel certainly works hard to have western feel and service. Staff were most helpful, most accommodating and most had very good English skills and were eager to assist (having traveled in China in 2nd tier cities, this is most welcomed). Standard room on Starwood floor was nice. Average size, very quiet, very good bed, good linens, good towels. Hotel... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer Rod A, Thank you for your great comments of your recent experience with us. I make sure I will pass on your comments to the various teams around the hotel especially our FO & Rooms & F&B teams as it really builds associate confidence & morale. And it is delightful to hear you had a comfortable and relaxing... More

USA
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2013

Wonderful luxurious hotel with elegant contemporary design, well-appointed spacious rooms, and ultra-comfortable beds. Quiet so the rooms felt like a great escape from the city at the end of the day. Go for the Starwood preferred guest floors if possible. Well-equipped gym and awesome breakfast buffet.

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear reviewer jh91, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you enjoy our spacious room, gym, breakfast buffet and had an enjoyable holiday here. Thanks again and look forward to welcoming you again at Sheraton Changsha! More

Geneva, Switzerland
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed December 17, 2013

Stayed here for 2 nights. Booked a suite with access to Club Lounge for breakfast. It's probably the best choice in town, however during my stay my room was hot and stuffy, with no one really knowing how to fix it. The suites are huge however. The breakfast selection at the top floor lounge was fairly limited, but I had... More

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear window_seat0, Thank you for your wonderful feedback. I am delighted that you had an enjoyable holiday at Sheraton Changsha Hotel. I appreciate you taking time to provide a review of your recent stay and I am pleased that you enjoyed our suite and Club Lounge. I look forward to welcoming you back again in the near future. More

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Additional Information about Sheraton Changsha Hotel

Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Location: China > Hunan > Changsha
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Changsha Hotel 4.5*
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Also Known As:
Sheraton Changsha
Changsha Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Changsha #52 Best Value Hotel in Changsha
Hotel Class
Number of rooms
380

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