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All 1,283 Changsha hotels

Sheraton Changsha Hotel

4.5 of 5 Hotel   |   No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
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Sheraton Changsha Hotel
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Ranked #3 of 1,283 hotels in Changsha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 weeks ago
SachinSharjah Pune, India
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938 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Pune, India
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Location is nice, hotel is of International five star standard. Decent rooms overlooking the city skyline. Best part of the hotel was the Breakfast, massive variety of food. The staff is helpful and friendly. It was very hot in Changsha, so was pleasantly surprised to come back to the room in the evening to find a hand written note mentioning... More

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear SachinSharjah, Thank you for your "excellent" review. We are pleased to hear that you enjoyed your stay with us and appreciate your recommendation for our hotel which including our room, service, breakfast and fresh juice. I do hope to be able to welcome you back to our hotel in the mean time I am glad you made it home... More

Asia
Top Contributor
177 reviews 177 reviews
84 hotel reviews
160 helpful votes 160 helpful votes
3 of 5 stars Reviewed July 15, 2014

First, the hotel is aging. From the lobby to the room decor, it's showing the age. Front entrance was at the side and very conjested - typical nuisance at local hotels in China. Not very welcoming, poor management, or just those who think they own a spot right up front...pathetic, but Chinese egos galore. Entered the lobby noticed the smell... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear LaoBlue, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I look forward to welcoming you back again in the near future. Yours Sincerely, More

chapel hill, nc
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

Travel to Changsha brings wonderful food, friendly people, and wild traffic. The Sheraton is a place of quiet relaxation and excellent service. Unlike many other 'five star' hotels, this place was built with western standards for sound, air, and water quality. The windows are double glazed and sealed. The air is filtered (or seems to be). The water is safe... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear chapelhill2, Thank you for your nice comments of your recent experience with us. I make sure I will pass on your comments to the various teams around the hotel especially ourF&B team. And it is delightful to hear you had a comfortable and relaxing business trip in Changsha. We aim to provide our warm and professional service to our... More

Mexico City, Mexico
Top Contributor
96 reviews 96 reviews
83 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed May 10, 2014

Security card is required to use the elevator, but it is magnetic not NFC. The room is clean and simple. The hotel is close to the street so in the morning it can be noisy. The breakfast is good and the staff are friendly. It is good value for money.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Lau_traveller, Thank you very much for your positive comments about Sheraton Changsha! We are delighted to learn about your appreciation of room, breakfast and our high level of service. Our hotel located in the CBD Changsha which is very convenient to reach every business circle. And thanks a lot for your good feedback on our room card and elevator,... More

Ellicott City, Maryland
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed April 23, 2014

If you’re reading this because you’re being sent to this god forsaken city, know that the hotel will make up for some of it. Getting here from the airport. If you need RMB, there are a couple of ATMs on the wall to your left as you enter the arrivals hall. Ignore the taxi touts that may approach you offering... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer LaneB588, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I am delighted to hear that the hotel service, breakfast, roof garden and foot massage had a positive lasting memory of... More

Turin, Italy
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2014 via mobile

I live in sheraton until 2 years 3 week for month and is always one special experiance.. Every Guest is special guest, 31 club lounge quiet and good quality of food, i raccomanded CAPPUCCINO and fruit always fresh..Excellent excellent.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear StefanoPolastri, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you had a grest trip and enjoyed our room, club lounge and service. We aim to provide warm and sweet service for every guest and it works well. If there is anything I can do... More

Suzhou, China
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 5, 2014

We stayed here one night. The room was extremely clean, the service was excellent, and the Hunan cuisine restaurant was tasty. We were in Hunan for a week, and this restaurant was by far the best food we had during our trip. I would recommend the pork dishes as well as the spicy tofu. We also ate the breakfast buffet... More

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Jarrett B, We are so glad with your kind feedback and comments and thank you very much for your comprehensive and wonderful review. Thank youf so much for your recommendation, we aim to provide warm and sweet service for every guest and it works well. If there is anything I can do for you when you staying with us,... More

Pasadena, California
Top Contributor
132 reviews 132 reviews
35 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed March 29, 2014

Stayed here overnight for business. The hotel has all the amenities you would expect from a Starwood Hotel. The staff are very professional, and the check in process was very fast. The hotel is located in the city's center, so there are lots of options to eat and shop around the area.

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear JackandResh, Thank you very much for taking time to share with us your fantastic experience through tripadvisor and we are so delighted to know that you had such a wonderful stay with us at Sheraton Changsha Hotel. And it's our great honor that we met your expectation as a Starwood hotel. The hotel located in CBD where is very... More

Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 1, 2014

This hotel certainly works hard to have western feel and service. Staff were most helpful, most accommodating and most had very good English skills and were eager to assist (having traveled in China in 2nd tier cities, this is most welcomed). Standard room on Starwood floor was nice. Average size, very quiet, very good bed, good linens, good towels. Hotel... More

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer Rod A, Thank you for your great comments of your recent experience with us. I make sure I will pass on your comments to the various teams around the hotel especially our FO & Rooms & F&B teams as it really builds associate confidence & morale. And it is delightful to hear you had a comfortable and relaxing... More

USA
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 29, 2013

Wonderful luxurious hotel with elegant contemporary design, well-appointed spacious rooms, and ultra-comfortable beds. Quiet so the rooms felt like a great escape from the city at the end of the day. Go for the Starwood preferred guest floors if possible. Well-equipped gym and awesome breakfast buffet.

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear reviewer jh91, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you enjoy our spacious room, gym, breakfast buffet and had an enjoyable holiday here. Thanks again and look forward to welcoming you again at Sheraton Changsha! More

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Additional Information about Sheraton Changsha Hotel

Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Location: China > Hunan > Changsha
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Changsha Hotel 4.5*
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Also Known As:
Sheraton Changsha
Changsha Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Luxury Hotel in Changsha #3 Business Hotel in Changsha #52 Best Value Hotel in Changsha
Hotel Class
Number of rooms
380

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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