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Sheraton Changsha Hotel

4.5 of 5
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Hotel amenities
Ranked #1 of 702 hotels in Changsha
4.5 of 5 stars 864 Reviews
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864 reviews from our community

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Date Rating
Jgrier5
Bloomfield, CT
Reviewer
4 reviews
5 helpful votes
5 of 5 stars Reviewed January 12, 2012

This hotel had just what I needed during my stay in Changsha. Clean, modern, great bar on the 3rd floor, and good location. I recommend staying here. Ordered a salad through room service and was not disappointed with the quality and freshness. More

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
January 20, 2012

Dear reviewer, Sincere thanks for taking the time to review Sheraton Changsha Hotel. Your comments are very much appreciated and are shared with our Associates. It is our aim to provide comfort to our guests while visiting us as well as a positive experience. We are proud to read your note on our In-Room Dining and that it met with... More

schizophrenic
England
Contributor
13 reviews
11 helpful votes
5 of 5 stars Reviewed November 16, 2011
1
person found this review helpful

A pleasant hotel to stay in Changsha. However, do print out the name of this hotel in Chinese as almost all cab drivers will not know the English name. The location is near to most of the sights in Changsha and in the evening, you could get yourself a pint of beer or a pot of Chinese tea while listening... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
November 30, 2011

Thanks for taking the time to review Sheraton Changsha Hotel.Your good advice to the hotel service is very importent and will help us to bring more good experience to guests.Thank you again for taking time to write your feedback and looking forward to meet you at Sheraton Changsha Hotel in your next stay.Please reach out us when you planning your... More

CatSkunk
Beijing, China
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed October 22, 2011

This is my first Sheraton experience in China. I think this hotel is the best one in Changsha by far. The location of the hotel is not the center for business and amusement. However, since Changsha city is not very big, it is rather convenient for getting everywhere by taxi. The whole room facilities are new and with high quality.... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
November 30, 2011

Very much appreciated for you to share your experience in tripadvisor. We feel very glad to know that we have met your expectations of Sheraton Hotels,espeicially in you first stay in China. Once again, many thanks for taking the time to share your experience.We are looking forward to your next visit. Please do not hesitate to reach out, should you... More

Niubull
Hong Kong
Senior Reviewer
8 reviews
7 helpful votes
4 of 5 stars Reviewed September 17, 2011

This is a good hotel in a rather backward city. Everything you expected for Sheraton quality are there. The bathroom designed well for quest's comfortable stay. The breakfast and lunch buffet are in good quality and covers a great variety. Services are also all very well. However, they charge for internet usage, rather expensive as well, and in an environment... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
September 20, 2011

Very much appreciated your kind comments, we are glad to know that our property have met your expectations of Sheraton quality .We will share your comments to all of our associates. For internet access in our property, Link @ Sheraton at lobby offer free internet access to in hotel guest and we also provide free Wi-Fi access in hotel public... More

thecameradude
Beijing
Contributor
11 reviews
12 helpful votes
3 of 5 stars Reviewed September 2, 2011

so..Its a sheraton in almost every respect. looks like a fairly new Sheraton as well, rooms are nice, and beds are comfy, check-in staff good.... but beware of room service. Ordered some simple comfort food:, the portions are very small on the club sandwich and ham and cheese sandwich, I could barely find the cheese on the ham +cheese. I... More

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
September 13, 2011

Dear guest, Thanks for taking the time to review Sheraton Changsha Hotel and your comments about your in-room dining experience which was not up to expectations. I have shared your online comments with my Associates so that we can better address similar situation in the future and provide for a better feeling of our services. Certainly hope that we can... More

sydney-shang
shanghai
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed August 19, 2011

A wonderful hotel. I would highly recommend this hotel. The reception is tastefully done. Hallways and rooms were very clean with no lingering smoke smell. Service was excellent. The rooms were of a good size with nice quality furnishings and very comfortable beds. The AirCon kept a nice consistent temperature and the carpets were well maintained Bathrooms were clean and... More

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
August 24, 2011

Our Associates and I very much appreciated your kind comments about our property. We aim to provide our esteemed clientele with excellent and memorable service as well as warm and personal touch. We are glad to know that we have met your expectations and provided an environment where you can feel comfortable while you are away from home. Once again,... More

baljinder_bedi
Bangalore, India
Reviewer
3 reviews
4 of 5 stars Reviewed June 4, 2011

Hotel Sheraton,Changsha, China, 30th May- 2ndJune 2011 : It was my first visit to China for a Business trip and I was keeping my fingers crossed for a homely treatment at the hotel to feel comfortable at a new place. And I am all praises for the hotel really, and could not stop myself from writing about it at the... More

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nemo_zhang, General Manager at Sheraton Changsha Hotel, responded to this review
July 12, 2011

Dear Mr. Singh Very much appreciated your kind comments about our property but most importantly our Associates. We aim to provide best service with personal touch. We are glad to know that we have met your expectations and provided an environment where you can feel comfortable while you are away from home. Once again, many thanks for taking the time... More

bcheong
Shanghai, China
Top Contributor
209 reviews
116 helpful votes
4 of 5 stars Reviewed April 20, 2011

Stayed here for business and the nicely appointed lobby gave a good impression upon check-in. My colleague booked me at the residence block rather than the main hotel block, only seperated by different lift lobbies next to each other. Unfortunately, they didn't give me a room upgrade for my gold card saying only platinum cards get it. I'm not convinced.... More

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sinoturkey
Los Angeles
Senior Contributor
24 reviews
14 helpful votes
5 of 5 stars Reviewed April 12, 2011

I consider Sheraton Changsha the best Sheraton in China and still so, however, this time, my room was uncomfortably hot for 2 of the 5 days I stayed because air was not on and my room must be facing the sun (street side). Front desk, housekeeping, concierge, the Zenbar were still wonderfully friendly but our buffet breakfasts were met with... More

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Ashley_vM
Nuremberg, Germany
Top Contributor
58 reviews
22 helpful votes
4 of 5 stars Reviewed December 22, 2010

This is probably the best in Changsha which you can find. My stay in Four Points Manhattam, New York City (which belongs to Starwood too) upsetted me so much so that I swore I won't stay in any Starwood hotel anymore. But the service center of Starwood did give me compesation (a good amount of starwood points) and promised me... More

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nemo_zhang, Manager at Sheraton Changsha Hotel, responded to this review
December 31, 2010

Thanks for your comments and suggestion, we are engaged to provide our guest experience of warm, connecting, community. We look forward welcoming you at Sheraton Changsha in near future. More

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Sheraton Changsha Hotel Also Known As

  • Sheraton Changsha
  • Changsha Sheraton
Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China

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