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Sheraton Changsha Hotel

#3 of 1,289 Hotels in Changsha
Certificate of Excellence
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
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Sheraton Changsha Hotel
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Ranked #3 of 1,289 Hotels in Changsha
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Paul M Singapore, Singapore
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953 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Top Contributor
78 reviews 78 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a new Sheraton in Changsha and was happy with the stay. Room was clean the bed comfortable but staff need more experience. Did not eat in the hotel as I had other plans but may do in the future. Will come back again if I am in Changsha. Paul's Hotel Rating 1 - 5 1 Disaster, never stay... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Paul M, Thank you for choosing Sheraton Changsha as your preferred hotel in Changsha. And we are so gold to have your positive and professional comments through Tripadviosr. Of course, we want to get your full scores of 5 points in your next stay. We aim to provide warm, high-efficieny and professional service for every guest, but we still... More 

Beijing, China
Top Contributor
107 reviews 107 reviews
39 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed April 3, 2015

I arrived at 10am after an overnight train, and despite the official 3pm check-in, our room was waiting for us. The room was clean and well-appointed. Cable TV options were better than most other hotels in China and the wi-fi was very reliable. I had both dinner and breakfast at their buffet restaurant and thought both meals were excellent, with... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear harvlaw, We are so glad to know that you and your family had a nice time here with Sheraton Changsha!Thank you for your "excellent" review and we appreciate your recommendation for our hotel which including our room, service, breakfast and buffet dinner. We really are so proud to be sharing this beautiful hotel with the world while our staff... More 

Milan, Italy
Top Contributor
74 reviews 74 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 28, 2015

We spent three hours having great buffet lunch here. There is an huge variety of dishes, oriental and occidental, the taste is very good. We eat a fantastic "pomodoro pasta" like we are usual eating in Italy. It's not cheap, but you have to try at least once. Fish, meat, mushrooms, vegetable, iceCream, sweets... the choice is incredible!

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear ReadyToGooo, Thank you very much for your nice comments about Sheraton Changsha! We are delighted to learn about your appreciation of our delicious food at Feast A World of Flavors! Our hotel located in the CBD Changsha which is very convenient to reach every business circle.Look forward to the immense pleasure of welcoming you back in the not too... More 

Boston, Massachusetts
Contributor
16 reviews 16 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 16, 2015

This hotel is ideal for homesick Americans looking to recreate an identical experience to what they know at home. This a clean, modern, and perfectly reasonable hotel, that seems to try very hard to not be Chinese. Furnishings, amenities, layout and room size match their U.S. offering perfectly. Whether this suits you or not is entirely up to you, but... More 

Was this review helpful? Yes 1
Sunnie_Ding, General Manager at Sheraton Changsha Hotel, responded to this review

Dear Sportznoshr, On behalf of our entire family we are absolutely thrilled that you enjoyed your trip at Sheraton Changsha with us. So glad to know you like our furnishings, amenities, layout , good service and wonderful location. We are certainly looking forward to hopefully having you back again on your next opportunity to return to Changsha. Until then please... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 8, 2015

Stayed for 1 night here. The hotel located in the city center with a luxuary shopping mall next to it. The room is quite simple but the bed keep the sheraton level, sleep well. Althought the hotel opened for many years but everything here have a good maintaining. Nice.

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Raymemory, Very glad and honored to get your positive comments in Tripadvisor! I am willing to know that you enjoyed your trip here at Sheraton Changsha Hotel, so pleasant that you like our guest room and comfortable bed. Thank you so much for taking the time to provide this wonderful feedback and I will look forward to sharing with... More 

Chevy Chase
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 14, 2014

Changsha is a fun, energetic and developing city but it does not yet seem to have "international class" facilities. This is especially true for the Sheraton which offers the usual product but falls short on quality. The room is large and functional but tired. As previous reviewers suggest, ask for a room on a high floor because the street is... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear wurzel_DC, We are so glad to get your positive comments here on Tripadvisor and thank you for choosing Sheraton Changsha as your first stay in Changsha. Hope you had a nice memory here with us! And thank you for your good comments to our concierge, I will pass it to our concierge team and share with whole hotel. The... More 

Sydney, Australia
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed December 2, 2014

It is a huge hotel with quite nice big rooms, clean and good service. The best part though was breakfast that has food for every taste and and very good quality food. Was very impressed with the location and the hotel itself.

Was this review helpful? Yes
Sunnie_Ding, General Manager at Sheraton Changsha Hotel, responded to this review

Dear Lena S, On behalf of our entire family we are absolutely thrilled that you enjoyed your trip at Sheraton Changsha with us. So glad to know you like our big and clean room, good service and wonderful breakfast. We are certainly looking forward to hopefully having you back again on your next opportunity to return to Changsha. Until then... More 

Hong Kong
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

This was my first visit to Changsha and the Sheraton was perfect for our stay. The hotel is beautiful and attached to a small high-end mall. The service was impeccable, e.g. we left a laptop in the room and they sent it overnight to our next destination (a very remote city - an hour by plane) on a Sunday! The... More 

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear dctraveler7, So glad to have your positive comments here on Tripadvisor and thank you for choosing Sheraton Changsha as your first stay in Changsha. Hope you had a nice memory here with us! We located in CBD shangsha which is very convenient to reach every business circle and there is a shopping mall beside hotel. And thank you for... More 

Beijing, China
Top Contributor
77 reviews 77 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

This Sheraton has very good standard and the location is not so far from center and nightlife area. Club lounge is excelent also breakfast. I had massage and special therapy by physiotherapist this was also good and not pricy. I will go there again if I am in Changsha !

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Kunlun, Very glad and honored to get your positive comments in Tripadvisor! I am willing to know that you enjoyed your trip here at Sheraton Changsha Hotel, so pleasant that you like our breakfast in club lounge, physiotherapist and location, We really are so proud to be sharing this beautiful hotel with the world while our staff works hard... More 

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good location, walking distance to pedestrian street. The city is quite small compare to other big ones in the country, and it was probably one of the better hotels in Changsha. Staff were helpful, food ok.

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Lei D, Thank you very much for your positive comments about Sheraton Changsha! We are delighted to learn about your appreciation of our service and food. Our hotel located in the CBD Changsha which is very convenient to reach every business circle. Look forward to the immense pleasure of welcoming you back in the not too distant future. Yours... More 

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