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Sheraton Changsha Hotel

4.5 of 5 Hotel   |   No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
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Sheraton Changsha Hotel
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Ranked #3 of 1,288 Hotels in Changsha
4.5 of 5 stars 945 Reviews
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
wurzel_DC Chevy Chase
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945 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chevy Chase
Contributor
18 reviews 18 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Changsha is a fun, energetic and developing city but it does not yet seem to have "international class" facilities. This is especially true for the Sheraton which offers the usual product but falls short on quality. The room is large and functional but tired. As previous reviewers suggest, ask for a room on a high floor because the street is... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear wurzel_DC, We are so glad to get your positive comments here on Tripadvisor and thank you for choosing Sheraton Changsha as your first stay in Changsha. Hope you had a nice memory here with us! And thank you for your good comments to our concierge, I will pass it to our concierge team and share with whole hotel. The... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It is a huge hotel with quite nice big rooms, clean and good service. The best part though was breakfast that has food for every taste and and very good quality food. Was very impressed with the location and the hotel itself.

Was this review helpful? Yes
Sunnie_Ding, General Manager at Sheraton Changsha Hotel, responded to this review

Dear Lena S, On behalf of our entire family we are absolutely thrilled that you enjoyed your trip at Sheraton Changsha with us. So glad to know you like our big and clean room, good service and wonderful breakfast. We are certainly looking forward to hopefully having you back again on your next opportunity to return to Changsha. Until then... More 

Hong Kong
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

This was my first visit to Changsha and the Sheraton was perfect for our stay. The hotel is beautiful and attached to a small high-end mall. The service was impeccable, e.g. we left a laptop in the room and they sent it overnight to our next destination (a very remote city - an hour by plane) on a Sunday! The... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear dctraveler7, So glad to have your positive comments here on Tripadvisor and thank you for choosing Sheraton Changsha as your first stay in Changsha. Hope you had a nice memory here with us! We located in CBD shangsha which is very convenient to reach every business circle and there is a shopping mall beside hotel. And thank you for... More 

Beijing, China
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 6, 2014

This Sheraton has very good standard and the location is not so far from center and nightlife area. Club lounge is excelent also breakfast. I had massage and special therapy by physiotherapist this was also good and not pricy. I will go there again if I am in Changsha !

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Kunlun, Very glad and honored to get your positive comments in Tripadvisor! I am willing to know that you enjoyed your trip here at Sheraton Changsha Hotel, so pleasant that you like our breakfast in club lounge, physiotherapist and location, We really are so proud to be sharing this beautiful hotel with the world while our staff works hard... More 

Melbourne, Australia
Top Contributor
64 reviews 64 reviews
25 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good location, walking distance to pedestrian street. The city is quite small compare to other big ones in the country, and it was probably one of the better hotels in Changsha. Staff were helpful, food ok.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Lei D, Thank you very much for your positive comments about Sheraton Changsha! We are delighted to learn about your appreciation of our service and food. Our hotel located in the CBD Changsha which is very convenient to reach every business circle. Look forward to the immense pleasure of welcoming you back in the not too distant future. Yours... More 

Pune, India
Senior Contributor
34 reviews 34 reviews
30 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 3, 2014

Location is nice, hotel is of International five star standard. Decent rooms overlooking the city skyline. Best part of the hotel was the Breakfast, massive variety of food. The staff is helpful and friendly. It was very hot in Changsha, so was pleasantly surprised to come back to the room in the evening to find a hand written note mentioning... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear SachinSharjah, Thank you for your "excellent" review. We are pleased to hear that you enjoyed your stay with us and appreciate your recommendation for our hotel which including our room, service, breakfast and fresh juice. I do hope to be able to welcome you back to our hotel in the mean time I am glad you made it home... More 

Asia
Top Contributor
186 reviews 186 reviews
84 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed July 15, 2014

First, the hotel is aging. From the lobby to the room decor, it's showing the age. Front entrance was at the side and very conjested - typical nuisance at local hotels in China. Not very welcoming, poor management, or just those who think they own a spot right up front...pathetic, but Chinese egos galore. Entered the lobby noticed the smell... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear LaoBlue, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I look forward to welcoming you back again in the near future. Yours Sincerely, More 

chapel hill, nc
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 1, 2014

Travel to Changsha brings wonderful food, friendly people, and wild traffic. The Sheraton is a place of quiet relaxation and excellent service. Unlike many other 'five star' hotels, this place was built with western standards for sound, air, and water quality. The windows are double glazed and sealed. The air is filtered (or seems to be). The water is safe... More 

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear chapelhill2, Thank you for your nice comments of your recent experience with us. I make sure I will pass on your comments to the various teams around the hotel especially ourF&B team. And it is delightful to hear you had a comfortable and relaxing business trip in Changsha. We aim to provide our warm and professional service to our... More 

Mexico City, Mexico
Top Contributor
107 reviews 107 reviews
93 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed May 10, 2014

Security card is required to use the elevator, but it is magnetic not NFC. The room is clean and simple. The hotel is close to the street so in the morning it can be noisy. The breakfast is good and the staff are friendly. It is good value for money.

Was this review helpful? Yes
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Lau_traveller, Thank you very much for your positive comments about Sheraton Changsha! We are delighted to learn about your appreciation of room, breakfast and our high level of service. Our hotel located in the CBD Changsha which is very convenient to reach every business circle. And thanks a lot for your good feedback on our room card and elevator,... More 

Ellicott City, Maryland
Top Contributor
64 reviews 64 reviews
19 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed April 23, 2014

If you’re reading this because you’re being sent to this god forsaken city, know that the hotel will make up for some of it. Getting here from the airport. If you need RMB, there are a couple of ATMs on the wall to your left as you enter the arrivals hall. Ignore the taxi touts that may approach you offering... More 

Was this review helpful? Yes 3
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Reviewer LaneB588, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I am delighted to hear that the hotel service, breakfast, roof garden and foot massage had a positive lasting memory of... More 

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Additional Information about Sheraton Changsha Hotel

Address: No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Location: China > Hunan > Changsha
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Changsha Hotel 4.5*
Number of rooms: 380
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Also Known As:
Sheraton Changsha
Changsha Sheraton
Hotel Style:
#2 Luxury Hotel in Changsha
#54 Best Value Hotel in Changsha

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