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Sheraton Changsha Hotel

#4 of 1,290 Hotels in Changsha
Certificate of Excellence
No.478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
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Sheraton Changsha Hotel
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Ranked #4 of 1,290 Hotels in Changsha
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
ReadyToGooo Milan, Italy
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950 reviews from our community

Traveler rating
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    50
    3
    3
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4
11
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73
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Milan, Italy
Top Contributor
73 reviews 73 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We spent three hours having great buffet lunch here. There is an huge variety of dishes, oriental and occidental, the taste is very good. We eat a fantastic "pomodoro pasta" like we are usual eating in Italy. It's not cheap, but you have to try at least once. Fish, meat, mushrooms, vegetable, iceCream, sweets... the choice is incredible!

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Boston, Massachusetts
Contributor
16 reviews 16 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is ideal for homesick Americans looking to recreate an identical experience to what they know at home. This a clean, modern, and perfectly reasonable hotel, that seems to try very hard to not be Chinese. Furnishings, amenities, layout and room size match their U.S. offering perfectly. Whether this suits you or not is entirely up to you, but... More 

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Sunnie_Ding, General Manager at Sheraton Changsha Hotel, responded to this review

Dear Sportznoshr, On behalf of our entire family we are absolutely thrilled that you enjoyed your trip at Sheraton Changsha with us. So glad to know you like our furnishings, amenities, layout , good service and wonderful location. We are certainly looking forward to hopefully having you back again on your next opportunity to return to Changsha. Until then please... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 8, 2015

Stayed for 1 night here. The hotel located in the city center with a luxuary shopping mall next to it. The room is quite simple but the bed keep the sheraton level, sleep well. Althought the hotel opened for many years but everything here have a good maintaining. Nice.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Raymemory, Very glad and honored to get your positive comments in Tripadvisor! I am willing to know that you enjoyed your trip here at Sheraton Changsha Hotel, so pleasant that you like our guest room and comfortable bed. Thank you so much for taking the time to provide this wonderful feedback and I will look forward to sharing with... More 

Chevy Chase
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 14, 2014

Changsha is a fun, energetic and developing city but it does not yet seem to have "international class" facilities. This is especially true for the Sheraton which offers the usual product but falls short on quality. The room is large and functional but tired. As previous reviewers suggest, ask for a room on a high floor because the street is... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear wurzel_DC, We are so glad to get your positive comments here on Tripadvisor and thank you for choosing Sheraton Changsha as your first stay in Changsha. Hope you had a nice memory here with us! And thank you for your good comments to our concierge, I will pass it to our concierge team and share with whole hotel. The... More 

Sydney, Australia
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 2, 2014

It is a huge hotel with quite nice big rooms, clean and good service. The best part though was breakfast that has food for every taste and and very good quality food. Was very impressed with the location and the hotel itself.

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Sunnie_Ding, General Manager at Sheraton Changsha Hotel, responded to this review

Dear Lena S, On behalf of our entire family we are absolutely thrilled that you enjoyed your trip at Sheraton Changsha with us. So glad to know you like our big and clean room, good service and wonderful breakfast. We are certainly looking forward to hopefully having you back again on your next opportunity to return to Changsha. Until then... More 

Hong Kong
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2014

This was my first visit to Changsha and the Sheraton was perfect for our stay. The hotel is beautiful and attached to a small high-end mall. The service was impeccable, e.g. we left a laptop in the room and they sent it overnight to our next destination (a very remote city - an hour by plane) on a Sunday! The... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear dctraveler7, So glad to have your positive comments here on Tripadvisor and thank you for choosing Sheraton Changsha as your first stay in Changsha. Hope you had a nice memory here with us! We located in CBD shangsha which is very convenient to reach every business circle and there is a shopping mall beside hotel. And thank you for... More 

Beijing, China
Top Contributor
70 reviews 70 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 6, 2014 via mobile

This Sheraton has very good standard and the location is not so far from center and nightlife area. Club lounge is excelent also breakfast. I had massage and special therapy by physiotherapist this was also good and not pricy. I will go there again if I am in Changsha !

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Kunlun, Very glad and honored to get your positive comments in Tripadvisor! I am willing to know that you enjoyed your trip here at Sheraton Changsha Hotel, so pleasant that you like our breakfast in club lounge, physiotherapist and location, We really are so proud to be sharing this beautiful hotel with the world while our staff works hard... More 

Melbourne, Australia
Top Contributor
63 reviews 63 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 1, 2014

Good location, walking distance to pedestrian street. The city is quite small compare to other big ones in the country, and it was probably one of the better hotels in Changsha. Staff were helpful, food ok.

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Lei D, Thank you very much for your positive comments about Sheraton Changsha! We are delighted to learn about your appreciation of our service and food. Our hotel located in the CBD Changsha which is very convenient to reach every business circle. Look forward to the immense pleasure of welcoming you back in the not too distant future. Yours... More 

Pune, India
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 3, 2014

Location is nice, hotel is of International five star standard. Decent rooms overlooking the city skyline. Best part of the hotel was the Breakfast, massive variety of food. The staff is helpful and friendly. It was very hot in Changsha, so was pleasantly surprised to come back to the room in the evening to find a hand written note mentioning... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear SachinSharjah, Thank you for your "excellent" review. We are pleased to hear that you enjoyed your stay with us and appreciate your recommendation for our hotel which including our room, service, breakfast and fresh juice. I do hope to be able to welcome you back to our hotel in the mean time I am glad you made it home... More 

Asia
Top Contributor
186 reviews 186 reviews
84 hotel reviews
169 helpful votes 169 helpful votes
3 of 5 stars Reviewed July 15, 2014

First, the hotel is aging. From the lobby to the room decor, it's showing the age. Front entrance was at the side and very conjested - typical nuisance at local hotels in China. Not very welcoming, poor management, or just those who think they own a spot right up front...pathetic, but Chinese egos galore. Entered the lobby noticed the smell... More 

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Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear LaoBlue, Firstly I would like to thank you very much for taking the time to share your long feedback on your stay with us through Tripadvisor. I do hope you had a delightful trip at Sheraton Changsha. I look forward to welcoming you back again in the near future. Yours Sincerely, More 

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