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Sheraton Shunde Hotel

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No.11 Desheng Middle Road, Shunde Daliang District, Foshan 528300, China
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Sheraton Shunde Hotel
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236 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
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    (236)
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    (77)
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    (55)
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    (59)
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    (45)
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Klang, Malaysia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Not sure why I like this hotel very much.. Good reception? Nice room? Friendly staff? Cosy bar? Feels like home? Many ALL of the above.... Recommended for all business traveller to Shunde or Foshan area. If you next stop in Hong Kong, you can just buy speed boat ticket from concierge and it takes only 2 hours from Shunde Port.... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Dear guest, thank you so much for your great review of our hotel and I am very pleased to learn that you had enjoyed your stay. I also really appreciate your great support by recommending people to come and introducing of the way to be here from Hong kong, we do see how much you like our hotel. We are... More 

Hong Kong
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel for 1 night in July. This a quality hotel, the room is big enough for 2 people, the beds and pillows are all comfortable, good air-conditioning, staffs are helpful, free wifi in the room and lobby, a universal adaptor is also provided in the room, it is very convenient to the traveller. Unfortunately, the iphone... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. It is delighted to know you had taken the pleasure to enjoy the hotel facilities, including, room, restaurants while you’re here. I am very... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business and was very happy with this hotel. The hotel is first class, the staff are helpful although sometimes it was difficult to get my point across as their English isn't the greatest. The hotel facilities though are great with a gym, pool and table tennis. The breakfast was also very good with a good selection... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Dear Guest, thanks for taking time to share your feedback with us and I am very pleased to learn that you had enjoyed your stay, your valuable and constructive feedback that allows us to improve our service and be aware of those areas which need further & immediate improvements. Please feel free to contact me personally prior to your next... More 

Milan, Italy
Level Contributor
199 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed June 19, 2015

one night to appreciate the very new Sheraton in Foshan. everything really very good (a part some difficulties with communicating with the staff even though in English). room was absolutely great - very comfrotable with a lot of amenities and everything controlled by a nice electronic system - from lights to window to a/c and so on what i also... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. It is delighted to know you had taken the pleasure to enjoy the hotel facilities, including, room, restaurants while you’re here. With regard to... More 

New York City, New York
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed June 3, 2015

The quality of this hotel has been declining steadily over the past few years. The rooms are worn, furnishings dated and the bathroom plumbing isn't great. My last stay was particularly woeful. The shower area was not draining properly resulting in spillage all over the bathroom which immediately became a safety hazard. The central cooling in the rooms doesn't really... More 

Was this review helpful? Yes 1
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. With regard to the room and bathroom facilities... More 

shanghai
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 27, 2015

Nice Sheraton property, however, the staff address female guests as follows "hello lady". I find this to be strange... they do not say "hello man" to male guests. I think some training may be required as a simple Hello, Good morning or afternoon etc and need not tag on the gender of the guest. Second the breakfast staff tried to... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for sharing your experience with us and I am very pleased to learn that you had enjoyed your stay.We are very much looking forward to see you again in a near future. Warm wishes, More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 13, 2015

Nice hotel, good atmosphere. The rooms have a great view over de the river and a balcony. On the top floor there is a day round business lounge with plenty drinks and snacks. Wifi situation is acceptable.

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for sharing your experience with us and I am very pleased to learn that you had enjoyed your stay.We are very much looking forward to see you again in a near future. Warm wishes, More 

Kamakura, Japan
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 12, 2015

I am on the third night of a three night stay. I am an SPG Platinum member, so was upgraded to 1528 (riverside suite) at check-in. The happy hour and free breakfast are well worth getting your Platinum all you Golds out there! :) This hotel is good. Fit and finish is a little iffy in places, but for the... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. For the location issuce you refered, we kindly recommend you some nearby restaurants in Jiaxin city plaza which is just a few hundred meters... More 

Hefei, China
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 20, 2015

Sheraton Shunde was one of the very best Hotel of the area... 3 years ago By now, it has lost its edge. The breakfast buffet used to be outstanding. It has become mediocre. it seems they are refurbishing some of the rooms. A colleague had the bad surprise to deal with very strong chemical odors. For some reason, checking in... More 

Was this review helpful? Yes 1
Lena L, Executive at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am sorry to learn that some of the hotel facilities or service did not meet your high expectations for our hotel. With regard to the issue of breakfast buffet, we have been trying to carry out some schem to improve the food quanlity in order to make you feel... More 

Melbourne, Australia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed March 26, 2015 via mobile

Given Shunde is, well I don't really know where, the Hotel was fine. Had to try a couple of cabs before someone would take me there from Guangzhou airport (1.5 hr drive), and you are technically closer to Hong Kong. The room (although dark in colour) was well appointed, spacious, modern and clean. The balconies are a nice touch, and... More 

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. With regard to the problem that you refered,I have shared them with related team, and we are currently carrying out the improvement scheme in... More 

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