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Sheraton Shunde Hotel

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No.11 Desheng Middle Road, Shunde Daliang District, Foshan 528300, China
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Sheraton Shunde Hotel
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231 Reviews from our TripAdvisor Community

Traveler rating
    93
    119
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    3
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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shanghai
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Nice Sheraton property, however, the staff address female guests as follows "hello lady". I find this to be strange... they do not say "hello man" to male guests. I think some training may be required as a simple Hello, Good morning or afternoon etc and need not tag on the gender of the guest. Second the breakfast staff tried to... More 

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Nice hotel, good atmosphere. The rooms have a great view over de the river and a balcony. On the top floor there is a day round business lounge with plenty drinks and snacks. Wifi situation is acceptable.

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Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for sharing your experience with us and I am very pleased to learn that you had enjoyed your stay.We are very much looking forward to see you again in a near future. Warm wishes, More 

Kamakura, Japan
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I am on the third night of a three night stay. I am an SPG Platinum member, so was upgraded to 1528 (riverside suite) at check-in. The happy hour and free breakfast are well worth getting your Platinum all you Golds out there! :) This hotel is good. Fit and finish is a little iffy in places, but for the... More 

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Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. For the location issuce you refered, we kindly recommend you some nearby restaurants in Jiaxin city plaza which is just a few hundred meters... More 

Hefei, China
Contributor
11 reviews 11 reviews
7 hotel reviews
3 of 5 stars Reviewed April 20, 2015

Sheraton Shunde was one of the very best Hotel of the area... 3 years ago By now, it has lost its edge. The breakfast buffet used to be outstanding. It has become mediocre. it seems they are refurbishing some of the rooms. A colleague had the bad surprise to deal with very strong chemical odors. For some reason, checking in... More 

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Lena L, Executive at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am sorry to learn that some of the hotel facilities or service did not meet your high expectations for our hotel. With regard to the issue of breakfast buffet, we have been trying to carry out some schem to improve the food quanlity in order to make you feel... More 

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 26, 2015 via mobile

Given Shunde is, well I don't really know where, the Hotel was fine. Had to try a couple of cabs before someone would take me there from Guangzhou airport (1.5 hr drive), and you are technically closer to Hong Kong. The room (although dark in colour) was well appointed, spacious, modern and clean. The balconies are a nice touch, and... More 

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Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. With regard to the problem that you refered,I have shared them with related team, and we are currently carrying out the improvement scheme in... More 

Lexington, Kentucky
Top Contributor
472 reviews 472 reviews
40 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed March 20, 2015

I stayed at the Sheraton Shunde recently on a business trip and was impressed with the hotel. It is a very modern, updated hotel which is rare for the region. The lobby is well designed and the rooms are very comfortable. The executive lounge is very nice as well.

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations. It is delighted to know you had taken the pleasure to enjoy the hotel facilities, including, room, restaurants while you’re here. I am very... More 

Leeds, United Kingdom
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 27, 2014

We used this hotel on a business trip. Rooms were large and luxurious. The bathroom was also huge and I was sad that I didn't get longer here to relax. The rooms also had a small balcony. This is in an area being redeveloped and built up. We ate in the Chinese restaurant and the food was also nice quality.

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for sharing your experience with us and I am very pleased to learn that you had enjoyed your stay.We are very much looking forward to see you again in a near future. More 

Sao Paulo, SP
Contributor
16 reviews 16 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 10, 2014 via mobile

Nice place, nice views, rooms are comfortable, well decorated, staff is friendly although english should be improved. Club level is excellent with nice happy hour, the sushi was good, also breakfast is good. Fairly priced. Good option. I recommend.

Was this review helpful? Yes
Lena L, Manager at Sheraton Shunde Hotel, responded to this review

Thank you for sharing your experience with us and I am very pleased to learn that you had enjoyed your stay.We are very much looking forward to see you again in a near future. More 

London, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 3, 2014

My hotel of choice when visiting Shunde area. New and spacious, large and well appointed rooms, and only 5 mins from the ferry port. Price is quit reasonable - a hotel of this standard in Europe would cost a fortune. Service is mainly friendly and helpful. Restaurent does the job too, and the Japanese restaurant is well worth the visit,... More 

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Regina L, Executive at Sheraton Shunde Hotel, responded to this review

Thank you for taking your time to share your experience; I am very delighted to learn that you a spectacular stay with us at the Sheraton Shunde Hotel and most of the aspects met your expectations.It is delighted to know you had taken the pleasure to enjoy the hotel facilities, including, room, restaurants. Sorry for any problem that occur with... More 

Hong Kong, China
2 reviews
1 of 5 stars Reviewed November 29, 2014

I had the following unpleasant experience last night in this hotel to share with all other travelers: (1) The usual access roads surrounding the entrance of the hotel building was blocked by public works. However, there was no road divert sign(s) or poster(s) or notice(s) whatsoever to direct guests on transport to the hotel. Even the local taxi driver I... More 

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Lena L, executive at Sheraton Shunde Hotel, responded to this review

Dear Guest, thank you for taking your time to share your experience, I am sorry to hear that you’re not feeling well during your stay. With regard to all the unpleasant circumstance you've been encountering by the road re-bulidng issue and the bad weahter, we are truly sorry for any inconvenience that had occured. In addition, I have shared your... More 

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