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DoubleTree by Hilton Hotel Rocky Mount

Certificate of Excellence
3.5 of 5
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651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
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DoubleTree by Hilton Hotel Rocky Mount
Best prices for: 1 room 1 guest
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Ranked #3 of 21 Hotels in Rocky Mount
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
JerseyMom2014 Hillsborough, New Jersey
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541 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hillsborough, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for one night to break up a long drive and had a very positive experience. The room was very clean, beds were comfortable and decor was up to date. We ate at the attached steakhouse restaurant and had a good meal with very attentive service. I recommend both the hotel and restaurant.

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Beverly, Massachusetts
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Upon arrival the desk staff are present for you. They smile and laugh and chat with you as though you were buddies. I don't like snooty staff. I appreciate eye contact and friendliness. Oh, and you can't beat a warm chocolate chip cookie! The hotel was reasonably clean, as were the rooms. It's not spit shine new. The BEDS are... More 

Review collected in partnership with DoubleTree by Hilton

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Wilmington, Delaware
Top Contributor
168 reviews 168 reviews
18 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We were on a bit of a road trip and needed a place to spend the night. I've had good experience with DoubleTree over the years, and was very pleased that the experience continues with this location in Rocky Mount. The room was clean, the staff friendly and the breakfast the following morning was quite good. This was a good... More 

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

We're glad that on your road trip you stayed a night with us, and allowed us to provide you with an Excellent Experience! Being located in Rocky Mount which his the halfway point between New York and Florida, we serve hundreds of road warriors every month. Your review summed up the Excellent Experience that we provide and why so many... More 

Winterville, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I have stayed at this location numerous times while in Rocky Mount, NC. It is by far the best of all the hotels in the city, if not one of the best that I have stayed in all across the nation. Everyone is friendly and the place beautiful, clean and appealing. For anyone that is having a hard time deciding... More 

Was this review helpful? Yes 2
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

WOW! What an Excellent review and we are sincerely Thankful to hear you say we are one of the BEST hotels in the nation! We pride ourselves on a commitment to providing 360 degrees of Excellence, and though we are not always perfect we work hard to constantly increase our service standards and please our clients! Thank you for allowing... More 

Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was a pleasure to stay at a Doubletree including the warm cookies! The king size bed and room layout were relaxing from an 8 hour drive. Hotel was clean and the full dining breakfast was included. The staff was extremely friendly from the front desk, to pushing the elevator button, and assisting with luggage cart. The weight room is... More 

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

We're glad that on a rainy day your pulled in our hotel, and was able to dry off and Experience Excellence! Thank Your for taking the time to leave this Excellent review and we're pleased to hear that you enjoyed all the wonderful amenities that our hotel has to offer. The fitness room in our hotel is the nicest in... More 

Memphis, TN
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

As the Event Planner for this meeting, I had direct contact with Alana Tichenor, Jacqueline Elder, and Willie Mason who provided excellent service and enabled our attendees to have a pleasant experience. Other staff members with whom I interacted (Tyler, Jessica, Edith, Kasha, Demetrious, Marcel, and Patrick) were extremely helpful and graciously responded to requests for adjustments and changes. I... More 

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for leaving such an Excellent review! We are so delighted to hear that you enjoyed your Excellent Experience in our hotel for your conference! There is no hotel and event venue in Rocky Mount, that caters to guest at the Excellent level we do! Hearing that all of our team members that you encountered were so... More 

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I tried to book this place tonight for Friday and called the front desk. I am a government employee and have to travel for work this weekend. The only rate listed on the webpage is a govt leisure rate which is much more than what the govt will allow. I called to see if this rate would be available. The... More 

Was this review helpful? Yes 1
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank for your review and we apologize for your frustration in not being able to book your room at the rate. We do have periods and days that certain rates are not available. We would look forward to talk with you directly to explain this further, and please don't hesitate to contact our General Managers office to discuss. Thank You... More 

Rocky Mount, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

Enjoyed drinks and hotel. Jessica at the front desk is a jewel. I always come into the steakhouse for the drinks and started staying at the hotel recently. I will be sure to continue to stay here and I urge others as well.

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for leaving such an Excellent review! 360 degrees of Excellence is our goal and our team members work hard to fulfill that commitment! We are so delighted to hear that not only in the hotel, but also that you enjoyed your refreshments in the Texas Steakhouse. We don't take it lightly you recommending us to other... More 

Rocky Mount, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Wow! Doubletree staff provided excellent service, first class amenities & great facilities. Our organization brought 300 guests into Rocky Mount for a busy weekend with varied events. From the welcome sign at the entrance to the excellent food we enjoyed at every event, our members are talking only about the great time they enjoyed while in our City. HUGE KUDOS... More 

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

WOW! Thank You so much for leaving such an Excellent review and for allowing us to serve your large convention! We are the hotel that works hard to provide an Excellent Experience for all of our large groups and conventions! We were excited to put the specialized banner up for your group and our team enjoyed paying attention to every... More 

Willow Spring, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

I travel on business on a regular basis and always look forward to my stays at the DoubleTree in Rocky Mount. Alana, David, Willie, Jackie, Linda, and the entire team will make you feel like family. I always take my business team or staff to this hotel because i know these guys will never disappoint us. From the rooms to... More 

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for leaving us such an Excellent review! We appreciate you being such a loyal member of our DoubleTree Rocky Mount family, and we are proud to hear that you consistently receive the 360 degrees of service that we work hard to provide! We know that it can be stressful when constantly traveling on business, and it's... More 

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