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All 21 Rocky Mount hotels

DoubleTree by Hilton Hotel Rocky Mount

3.5 of 5 Hotel   |   651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
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DoubleTree by Hilton Hotel Rocky Mount
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Ranked #2 of 21 Hotels in Rocky Mount
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Angela W SUFFOLK, United States
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521 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed yesterday NEW

This is the second time in a week that I have stayed at this hotel. This is also the second time in a week that I have woken up with a pounding headache. I finally discovered the reason why. Every time the HVAC unit kicks in, I can smell cigarette smoke. It is only a slight smell but to someone... More 

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SUFFOLK, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The staff made us feel welcomed & they seemed genuinely happy we were there. They really listened to al our questions. The front desk staff and housekeeping service were just awesome! Lobby & exterior were well kept. Sofa was a little worn, but okay. We WILL utilize this hotel again.

Review collected in partnership with DoubleTree by Hilton

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice place to visit and the is a Steakhouse attached to the hotel in which made my stay that much better. I will continue to stay here when I visit again. Always a very nice atmosphere very nice staff as well.

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Rocky Mount, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

We had a ball on 2-14-2015 at gateway and the gentlemam name Willie was super he really works with you making sure thing are in place, listen and very knowledgeable. The helper that night with great attitude willing to assist what ever they saw that you needed help. The food was great hot and on time. The lady name Jackyline... More 

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I am writing this review of the Doubletree Hilton in Rocky Mount, North Carolina. I just returned home and I have to say I was quite pleased with this hotel. On the day of my check in I called because I was late due to traffic. The courteous person took that information and assured me they would save my reservation.... More 

Was this review helpful? Yes 2
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You for being loyal to us and for leaving such an Excellent review! We pride ourselves on having an attentive and courteous staff. We know that things happen when people travel and apart of our commitment to providing Excellent service, is to being empathetic with that reality. We apologize to hear that your food from the Texas Steakhouse was... More 

Kingston, United States
1 review
5 of 5 stars Reviewed 1 week ago

The overall quality of the hotel was extremely nice. Staff went out of their way to be helpful and friendly. The rooms were spacious, clean and smelled fresh. The cost is about normal, maybe a little less than the surrounding area. The breakfast was ok. Better than some in house, but not as great as a full restaurant.

Review collected in partnership with DoubleTree by Hilton

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for staying with us and for your Excellent review! We love to hear that you were pleased with your stay and that you felt like the value was definitely there for the experienced you received. We hope that on your next visit to Rocky Mount you will stay with us again, and we'll make sure that... More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 3 weeks ago

On a one night stay traveling our room was great, but the Texas Steakhouse restaurant for cocktails was another story. Our snackfood was inconsistent with other plates to served to local patrons. The "gun" soda used for making drinks was undrinkable - had to toss a top shelf liquor drink with no offer of compensation, then had to get our... More 

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for staying with us, and providing us with your very helpful feedback. Please know that your experience in our restaurant has been communicated to their management. We apologize and want to make this right, so please don't hesitate to call our General Manager's office to further discuss your experience. We are very happy to hear that... More 

Greensboro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Keep doing what you do best, keep greeting people with a smile, using their name when you greet them, make people feel appreciated, and continue to provide a clean, comfortable, safe place for travelers to stay when they are away from home. Great job ya'll! Thanks for setting the pace for others to follow. This was a wonderful three weeks... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so mush for your incredibly Excellent comments! We will keep doing what we do best, and that's to provide first class excellent service! All those little things you encouraged us to keep doing matter so much. Providing Excellent Service is apart of who we are and it's what we do best! Thank You so much for staying with... More 

Hewlett, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Most hotels on the road these days are pretty good; comfortable and secure. It's the people who make the difference. Jessica H & Tyler R made just such a difference for us. Needed a battery; "Here's one." Nice dinner restaurant serving liquor. They found us a perfect spot. Cared enough to ask how we liked it afterward. "Here's some bottled... More 

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

You are absolutely right, it's our wonderful people whom make the difference! Thank You so much for staying with us and for your Excellent feedback! We are so proud of Jessica and Tyler for the Excellent job they did in providing you with 360 degrees of Excellence! Knowing that we earned your loyalty because we made sure that you knew... More 

Lanham, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It was 40 degrees out but I got to swim under the stars. Simply amazing stuff. The breakfast at the Texas reseraunt downstairs may have been the best I ever had. Sausage biscuts with gravy. They had warm cookies at check in that were simply amazing. Yes my business can be bought with a cookie!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

We are sooooo glad that you had an Excellent Experience in the Best Heated Outdoor Pool in the region! Thank You so much for your Excellent review! Here at the DoubleTree we understand that it's the little things that mean the difference from an average stay and an truly Excellent Experience! We work hard to make sure that our guests... More 

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Additional Information about DoubleTree by Hilton Hotel Rocky Mount

Address: 651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Rocky Mount 3.5*
Number of rooms: 166
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Hotel Style:
#1 Best Value Hotel in Rocky Mount
#2 Romantic Hotel in Rocky Mount
#2 Family Hotel in Rocky Mount
#3 Business Hotel in Rocky Mount

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