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DoubleTree by Hilton Hotel Rocky Mount

Certificate of Excellence
3.5 of 5
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651 N. Winstead Ave, US 64 & I95, Rocky Mount, NC 27804
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DoubleTree by Hilton Hotel Rocky Mount
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Ranked #2 of 21 Hotels in Rocky Mount
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Julie O
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630 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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2 reviews
4 of 5 stars Reviewed yesterday NEW

The Double Tree in Rocky Mount takes great care is guests, especially baseball families playing in the area. They are prepared for kids of all ages and help whenever needed. Lorenza Johnson from maintenance helped us with a clogged sink and got us a new fridge in minutes. He did it all with a smile and ensured we had all... More 

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NC
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Had a short last minute stop in Rocky Mount. Easy booking on site, great service and a comfortable room. I would stay here again either for business or with family. They are connected to the Texas Roadhouse, but it was the best combination of convenient and not hindering hotel usage.

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4 of 5 stars Reviewed 2 days ago NEW via mobile

Not much to do in Rocky Mount, but if you need to stay somewhere, you can't beat here. Jessica and Tyler at the front desk are always so helpful. Need somewhere to eat? Not only are the nightly managers specials good...they are free too (can't beat free). There is a steak house in the hotel and an outback within walking... More 

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for wonderful review about your stay here! We are happy to hear that our staff made such an impact on you, and responded quickly to your needs. That's what separates us from all the other hotels in Rocky Mount, we have a dedicated staff that's committed to providing Excellent service! We're so sad to hear that... More 

Marco Island, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Lovely hotel, clean and comfy. Restaurant with it is good. Employees were very helpful and polite. Special mention for "Lorenza Johnson" very pleasant and hard working.we travel back and forth, north to south often and will definitely stay again.

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for staying with us and for leaving such an Excellent review! The City of Rocky Mount is the halfway point between New York and Florida, and as such we serve many travelers like yourself off of I-95. As you experienced, what separates our hotel from all the rest, is our culture of Excellence that's created by... More 

Rocky Mount, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

Our Alumni Chapter host a scholarship banquet at the DoubleTree Ballroom in Rocky Mount on June 26th. The service was outstanding! The room was setup just like we wanted and everything looked very classic. We asked about changing the podium and Willie Macon took care of it before our program started. The food looked good and taste GREAT! Service with... More 

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David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank you so much for leaving such an Excellent review! We are the number one place in Rocky Mount for events as have we several beautiful ballrooms, and the best catering team in the city! We are happy to hear that our team responded to desires promptly and that the food was delicious! We welcome guests into a world of... More 

Ormond Beach, Florida
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

From the moment I was greeted by Reginald, the Concierge and the rest of the staff I knew I was in the right spot for the night. The Manager's reception was an unexpected surprise. The beds were great. I will definitely be back my next time through.

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for leaving such an Excellent review and for allowing us to serve you! We are proud to be the only hotel in Rocky Mount that offers a concierge service, because we want to make sure that what our guests experience is nothing short of Excellent! Our Mon-Wed evening Manager's Reception is another example of us wanting... More 

New Jersey
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Had a wonderful nights stay at the Double Tree in Rocky Mountain, NC. Lorenza escorted us to our room and noticed that the refrigerator wasn't working properly. Within 10 minutes he brought us a new one with a smile and asked again if there was anything else we needed. Lorenza is a great asset to the company. The staff here... More 

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for leaving such an Excellent review! Your review speaks to all the little things that matter and how we provide them at a level of Excellence like no other hotel in Rocky Mount! We know that travel is fun, but also can be tough and weary. At our hotel we work hard to provide what we... More 

Morganton, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The staff at this hotel makes the stay worthwhile. They ALL go out of their way to be welcoming and friendly; it is more of an old fashioned inn experience. The rooms are fine and lobby okay. The restaurant is a steak house that adjoins and it is easy to grab supper or breakfast there. Great cup of coffee! The... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You much for leaving such an Excellent review! You're right, we are a Great choice and should be the only choice for travelers to Rocky Mount! As you pointed out, it's our fun and friendly staff that makes the difference in your stay at our DoubleTree Rocky Mount! We are proud and fortunate to have such an Excellent team,... More 

Maryland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great service of the staff I would recommend this hotel to everyone if they are traveling to Rocky Mountain NC. I arrived a the hotel my smooth transaction. There was no long wait traveling from Baltimore MD. I left my garment bag rushing called the hotel and making arrangements to get it back. Customer service was wonderful and my family... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

Thank You so much for leaving such an Excellent review! We appreciate you allowing us the privilege to serve you and your family! Being located halfway between New York and Florida, we serve countless travelers every year and we work hard to provide them with what we call 360 degrees of Excellent service! From the warm smiling faces that you're... More 

Maine
1 review
5 of 5 stars Reviewed 6 days ago NEW

staff, Lorenza, and Reginald were very helpful and friendly. would stay again. room was very clean and spacious. parking was great we were towing a camper and a boat.close to I95. Outback resturant within walking was great.

Was this review helpful? Yes
David J, Public Relations Manager at DoubleTree by Hilton Hotel Rocky Mount, responded to this review

That you so much for your Outstanding review! We are conveniently located as you pointed out, with a great deal of convenient free parking that makes it easy for buses, trucks and boats. We are so happy to hear that everything from your visit to the restaurant next door, to the warm and friendly spirit of our staff, left you... More 

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