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Residence Inn Rocky Mount

3.0 of 5 230 Gateway Boulevard, Rocky Mount, NC 27804
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Certificate of Excellence 2014
Residence Inn Rocky Mount
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Residence Inn Rocky Mount
Residence Inn Rocky Mount
Residence Inn Rocky Mount
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282 reviews from our community

Traveler rating
    159
    66
    33
    11
    13
See reviews for
122
44
4
61
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars NEW

Lovely and comfortable. People cldn't be nicer. Evening happy hour was a complete dinner w copious amounts of beer and wine and the best chicken wings and drums cooked perfectly by Miss Annie and served graciously by front office manager James W. Along w fresh green salad , mixed vegetables and potato salad. And delicious lemon cake for dessert. After... More 

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Fredericksburg, Virginia
Top Contributor
111 reviews 111 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The front desk staff is VERY friendly and helpful. That being said, we stayed here a year ago when we came into town for a dance competition at the Dunn Center. The hotel is looking dated and worn-down. That time we had issues with the shower flooding the entire bathroom and the kitchen was in disrepair. This time, both toilets... More 

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Please accept our apologizes for the inconveniences you encountered over the last two years. I will be the first to admit our hotel has become a little dated, we have recently come under now ownership and we are planning a total renovation later this year. I ask that you give us a call next year once we have completed our... More 

Hampden, Maine
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We chose this Residence Inn after a long day on the road for its convenient location off I 95. We were greeted by Melysa, who was very pleasant. When we got to our room, we found the door partially open. It looked like the room had been fumigated. All the cupboard doors and drawers were open and the sofa bed... More 

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New Haven, Connecticut
Top Contributor
277 reviews 277 reviews
34 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for a night on a recent trip south. We had two adjoining rooms. Each suite has a gas fireplace and a common dining /kitchen/TV viewing area. There are three decent sized flat screen tvs so you can watch what you want anywhere in the suite. The rooms are comfortable but shopworn. Nothing bad, just old and ready... More 

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to post you review, we are glad you had a chance to enjoy our evening social. Our hotel is scheduled to have a total renovation later this year. Please come visit us again the next time you are in our area. More 

London, Canada
Top Contributor
321 reviews 321 reviews
79 hotel reviews
204 helpful votes 204 helpful votes
4 of 5 stars Reviewed 1 week ago

Great place to stay. It is a standard residence inn. Getting a bit old but they work to keep it up. Even have an out door fire pit for cool evenings. Breakfast was good. Finally scramble eggs that are not over cooked. Pool is out doors. Gym was closed due to a flood by could use gym next door.

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Dan459us, Thank you for posting your positive review, we are pleased to know our hotel was suitable for you travel needs. Thank you for staying with us and we look forward to your many returns. More 

Dumfries, Virginia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

I travel to Rocky Mount for business on a monthly basis, and have stayed at most of the hotels in the area. I must say that Residence Inn is my choice hotel. You will find that the staff is wonderful, especially James and Melysa who will always greet you with a welcoming smile. Everyone is extremely attentive to the needs... More 

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Anissa S., Thank you for taking the time to post this awesome review, we appreciate your loyalty to us over the years and for these wonderful comments. It is always our pleasure to have you and your family visiting with our family. Looking forward to your returns Thank YOU More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I travel for work 5 days a week which means I stay in a lot of hotels. This is by far the best hotel I stay each and every year. I look forward to the time I get to spend with James and the staff every January. James and Anne will absolutely bend over backwards to make sure your stay... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Michael S., we appreciate you and your teams loyalty to our hotel and we truly appreciate the awesome comments you made about us.Please remember you are family here. We look forward to your many returns for years to come. Thank YOU More 

Newton, North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I am staying here for business. When I got here I was greeted and introduced to someone who was doing the same training I was. When I got to my room the window was open Deshawn from the front desk personally came up and moved my room. I came back the next week. I was put in the same room.... More 

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello Bheckathorn it was truly a pleasure to read your review and also a pleasure to have meet you in person. We appreciate the energy and warm simile you have brought to our hotel. Thank you for your wonderful comments I will make sure Deshanna and Melysa know you spoke so highly of them. Thank you so much for choosing... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

I'm in Rocky Mount for training and am staying here for 7 nights; so far the bed is comfortable and clean and the ladies at the front desk are amazing (Melysa and Deshanna). The room and kitchen are stocked well. The downside is the furniture, cabinets and carpet need to be updated.

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Shawne S for taking the time out of your busy schedule to post this review for us. I will make sure Melysa and Deshanna know you spoke so highly of them. We truly appreciate you and all your team members for choosing our hotel, it has been our pleasure to have you all with us. Thank you again. More 

Goldsboro, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

I've stayed at this property during business trips and have received great service time after time. I always enjoy seeing the staff members; James, Melysa, Drew, Shawn, Ann, Deborah who are always so friendly, engaging and eager to accommodate my requests. I'll be glad when the upcoming renovations are completed this year as they are way overdue. This is definitely... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Mrjomaho, thank you for this wonderful review. We truly appreciate the awesome comments you made about all of us. We are very much looking forward to the upcoming renovations and we will also be looking forward to you many returns. Thank YOU for choosing us. More 

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Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#2 Business Hotel in Rocky Mount

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