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Residence Inn Rocky Mount

3.0 of 5 230 Gateway Boulevard, Rocky Mount, NC 27804
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Certificate of Excellence 2014
Residence Inn Rocky Mount
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Residence Inn Rocky Mount
Residence Inn Rocky Mount
Residence Inn Rocky Mount
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268 reviews from our community

Traveler rating
    154
    61
    31
    10
    12
See reviews for
118
42
4
55
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sea Isle City, New Jersey
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

We have been coming here for years and have recommended this place to friends. Our room was dirty and inconvenient. The icemaker was broken, there was no table in front of or beside the sofa to put your drink on, and the overall appearance of th room was very shabby. It is time for a facelift and deep cleaning. Don't... More 

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Charlotte, North Carolina
Top Contributor
63 reviews 63 reviews
14 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I rented a 1 bed room suite for a business trip and was disgusted by the poor condition of my room. Dirty, dirty sofa. Dirty, dirty cabinets in the kitchenette area and bath room. Very old appliances. Ripped flooring in the kitchenette area. Ripped furniture. Small bedroom. A lot of noise from heater in bedroom and highway outside my bedroom... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to post your review, we appreciate your feedback. I apologize for the condition of your room, our hotel has recently come under new ownership. We will be begin a total renovation in March and all the issues you mentioned will be addressed. Please accept my personal invitation to join us again once we completed... More 

Matthews
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

I travel all over the USA and stay extended periods of time. Some hotels can be good for a day or two, BUT this hotel and the four people who made my 2 month stay very special should be recognized for Way Above and Beyond (Drew McCauley- Director of Sales, James White Front office manager, Melysa Greene and Ann Ward).... More 

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Michael V for your awesome review, we really enjoyed having you with us you will always be a part of our family. WE will miss the energy and joy you bought us each and every day. Thank you for choosing us and we look forward to you stopping by the visit us when you are in our area. More 

Valley Stream, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We were doing a road trip from Long Island to Florida and the stop in Rocky Mount was our first night. We like the Residence Inn chain, large rooms and breakfast in the lobby. We are gold elite and was immediately recognized at check in by James White the front desk manager. Since it was very cold (36 degrees that... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello eppyvox, Thank you for taking your time to post such a positive review. It was my pleasure to be able to welcome you to our hotel and also to be able to provide you with your request. We look forward to your many returns, thank you for choosing us. More 

Yardley, Pennsylvania, USA
Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 2 weeks ago

After 10 1/2 hrs of traveling with a sick 2 yr old, all I wanted to do was get some rest & start my journey Florida the next morning. I basically got to the room & went to bed. The crossbar on the breakfast table was wedged in between & not attached to the table. Two small nails were not... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Mr. Lee, I hope your daughter is feeling much better, I apologize for the issue you encountered at our hotel. Thank you for choosing us. More 

Centralia, Washington
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

While the hotel rooms are probably in need of an update, The rooms are clean, the pet fee is reasonable, and the service it's outstanding. I have stayed before and other then the wear and tear on the rooms which appeared this year I have never been disappointed. Plenty of nearby restaurants and a quick stop off of 95

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Helene H for such an awesome review, we also appreciate your loyalty to us over the years. Beginning in March we will undergo a total renovation, we are looking forward to the many upgrades and improvements. Please come visit us later this year and enjoy them with us. Once again thank you for choosing us. More 

Senior Contributor
35 reviews 35 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a convenient stopping point for our drives to Florida and we've stayed here several times. The staff are very friendly. The rooms themselves are definitely comfortable but starting to show wear and tear, which I dont mind so much because everything is clean. Unisually for a hotel, the rooms have DVD players, and even a DVD library at... More 

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello Emilyl32, thank you for taking the time to write your review. We appreciate the warm comments you made about us. We will begin a total renovation starting in March, we are so excited about the upcoming upgrades and improvements. We also look forward to having you with us again once these are complete, thank you again for choosing us. More 

Hampton Falls, New Hampshire, United States
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Travelling from New Hampshire to Florida on January 3rd and 4th with our Siberian Husky. The Residence Inn at Rocky Mount is pet friendly with a pet surcharge of $40 (which is very reasonable as other pet friendly hotels we investigated had surcharges of $100 or more). The room we had was clean, quiet and comfortable and the complimentary breakfast... More 

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Timothy C, thank you for posting such a positive review. We are glad we were able to accommadate your entire family. Thank you for staying with us and we look forward to your many returns. More 

Washington DC, District of Columbia
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 27, 2014 via mobile

I am a Residence Inn fan when it comes to budget travel. I have stayed in many Residence Inn and I would consider this one a bit below average in terms of quality of the room. The kitchen and bathroom started to show its age. Kitchen appliances look old and the fan in the bathroom doesn't seem to work very... More 

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you taking the time to post your review. We appreciate the warm comments you made about our staff. My company has recently purchased this hotel and we will begin a total renovations March 2015. We are truly excited about the upcoming upgrades and improvements, please visit us again once these are completed. Thank you for choosing us. More 

Atlantic Beach, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014 via mobile

From the moment James answered the phone to make my reservations, he was very professional, friendly, nice. As he checked the computer, he saw the room I had stayed in on my last visit ( a year ago with a fireplace) and said would u like that same room? That was considerate...when I arrived, Amanda met me with a big... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Merry Christmas Ms. Schantz, I just want to thank you for such a warm review. I have been responding to Tripadvisor for almost 5 years and I have never read one that made me so proud to be a part of the Residence Inn Rocky Mount. I am so very pleased that your stay with us "GREAT". Amanda and I... More 

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Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#2 Business Hotel in Rocky Mount

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