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Residence Inn Rocky Mount

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230 Gateway Boulevard, Rocky Mount, NC 27804
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1 room 1 guest
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Residence Inn Rocky Mount
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306 Reviews from our TripAdvisor Community

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Traveler rating
    166
    75
    38
    12
    15
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128
48
5
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Augustine Beach, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

Pool was filthy - room was old and dusty. Bathroom faucet leaked and very difficult to shut-off. The Bathroom toilet didn't work, I reported the problem and they issued us a plunger. I'm sure the maid staff was aware of the problem from the previous guest. I'm getting tired of the Marriott properties not meeting the standards of before. Must... More 

Was this review helpful? Yes
Level Contributor
233 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A well kept Courtyard near I-95. Next door to a Residence Inn so you got your choice of Marriott preferences. I was fine with either but the Courtyard had a better rate. Now I've run out of things to say to get to 200 words so I'll just say that Marriott is always my preferred hotel.

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Becky K, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your review. We hope you come back to see us! Becky Kerere General Manager More 

Stow, Ohio
Level Contributor
6 reviews
6 hotel reviews
4 of 5 stars Reviewed July 27, 2015

I stayed at the Residence Inn in Rocky Mount, North Carolina in July of 2015. I was traveling to the area with a group on business, and this was the recommended hotel. We flew into the Raleigh-Durham International Airport – from there it was about an hour and fifteen minute drive to the hotel. The hotel is located very close... More 

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Becky K, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you very much for your kind words. We sure hope you come back and see us again should your travels bring you back to Rocky Mount. We are going to do renovations starting in the fall so when you come back you will come back to a new product. Becky K. GM More 

Orlando, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 13, 2015

Traveling with my son and our dog on our relocation from NYC to Orlando, Fl. Needed a great place to rest after a long day on I-95 South. The Residence Inn was wonderful, comfortable beds, the shower was just awesome, the staff was friendly and very helpful. I highly recommend this hotel for the weary traveller.

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Becky K, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you very much for your review. we hope that you stop and see us if your travels take you back north. Becky Kerere GM More 

Level Contributor
14 reviews
8 hotel reviews
3 of 5 stars Reviewed July 3, 2015

Just an OK stay. Pool was cloudy, breakfast was subpar for other Marriott properties. No waffle maker. Manager's reception was a nice addition. Maid kept turning our AC off when she cleaned the room. Wifi speed was around 3meg for free. 5 meg for upgraded.

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Becky K, Manager at Residence Inn Rocky Mount, responded to this review

Thank you for your review. Thank you for bringing this to my attention. We are going to be going through a complete renovation in the fall, so I hope you come back and visit us after renovations. We will have a new product. Thanks again. Becky K GM More 

Columbus, Ohio
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 28, 2015

Needed a place for one night. The staff was very friendly and helpful. The room was clean and the set up was nice. The beds were comfortable and the extra space with the kitchen and living area was very helpful. The carpet is in need of an upgrade and the kitchen linoleum could be replaced. The kitchen was clean and... More 

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Becky K, Manager at Residence Inn Rocky Mount, responded to this review

Thank you very much for your review. Your response is very helpfil to me. I will tell you that we about to start our complete renovation process. We will have a new Residence Inn loo for your next stay!! Thank you Becky More 

Boynton Beach, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 24, 2015

Convenient for I95 travel, close to amenities. Kitchen came in handy for refrigerator for snacks, dog's medications. Room, while clean, is in desperate need of updating. Furniture was so worn, worse than any hotel I've seen to date. I realize this is mostly an en route property, but still expect more from a Marriott property.

Was this review helpful? Yes
Becky K, Manager at Residence Inn Rocky Mount, responded to this review

Ms. Susan Thank you for review. We are in a great postion off I95 so glad you came to stay with us. I would like to tell you that the roperty will be going through a complete rennovation starting in November of this year. I know that doesn't help with your most recent stay but if you come back through... More 

Wellesley, Massachusetts
Level Contributor
79 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 21, 2015

Have stayed here 3 times over the past 10 years, driving North/South on I-95. Great location and very comfortable accommodations. Can walk to several good restaurants for dinner. The breakfast the Residence Inn provides is very well done… well stocked and very good quality. The hotel staff is always friendly and welcoming. We understand they are in the process of... More 

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Becky K, General Manager at Residence Inn Rocky Mount, responded to this review

Thank you very much for your survey of our hotel. We hope that after rennovations you will find us even better!!! Thanks again!! Becky More 

Harrisburg, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 10, 2015

This was a good hotel overall, great location. As other reviewers have mentioned, it definitely needs to be updated and refreshed. A renovation is way overdue. The pool and hot tub were not open, despite it being early/mid June, which was disappointing. A lot of outside noise, including road noise, could be heard in the room at night. The breakfast... More 

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Ray S for taking your time to post your review, we take you feedback very serious. I apologize for the condition of our hotel at this time. My company has recently purchased this property and we will undergo a total renovation later this year. We have addressed the issues with the pool and spa, they are now up... More 

Rochester, New York
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 24, 2015

This hotel's location to the i95 and restaurants is very convenient, but the pool isn't operable which for a family with kids is a negative. The rooms are not the cleanest as others that we've stayed at. This is why it is rated at average

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Mjmetzler, thank you for taking your time to post this review, my company has recently purchased this hotel and we are in the process of repairing our pool, we will also undergo a total renovation later this year. Please accept our apology for this inconvenience, please visit us again once we have completed our upgrades and improvements. Thank you for... More 

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