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All 21 Rocky Mount hotels

Residence Inn Rocky Mount

3.0 of 5 Hotel   |   230 Gateway Boulevard, Rocky Mount, NC 27804
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Residence Inn Rocky Mount
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Ranked #5 of 21 Hotels in Rocky Mount
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
casaraton Washington DC, District of Columbia
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239 reviews from our community

Traveler rating
    141
    53
    27
    8
    10
See reviews for
108
38
4
47
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • Any
English first
Washington DC, District of Columbia
Top Contributor
97 reviews 97 reviews
12 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a long drive to Charleston and Rocky Mount happened to be located around the midway point. I also had a certificate to burn thanks to Marriott's Rewards and the Residence Inn was in the proper redemption category, so I 'sprang' for a suite. All of the staff were very friendly and helpful in the brief time I spent... More

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Washington DC
Top Contributor
111 reviews 111 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is our now 6th stay here as our waypoint between returning from Hilton Head to Washington. Very good and comfortable room, SAFE area & parking, two walking distance good eateries and most important - pet (our dog) friendly! Nice, helpful staff, good breakfast ( waffles too! ) easy on and off I 95 just off 64. Ask for a... More

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Cmdr for this awesome review. We truly appreciate your loyalty to us over the years. It is always our pleasure to have you with us. Thank you again for staying with us. More

Clearwater FL
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 6 days ago NEW via mobile

This is one of the nastiest hotels I've ever been in. 2 bedroom suite, 2 cups in cabinet, both dirty. One had some liquid slime at the bottom. 1 fork in the drawer also not clean. We would have left but this was prepaid and we were traveling with our dog so choices are few.

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Jleonar1, Thank you for taking the time to post your review. I apologize for any inconvenices you encountered at our hotel. Let me assure you this is not the standard for our hotel, these issues have been addressed and I thank you for bringing the to my attention. Thank you for staying with us. More

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I spent the last 16 weeks living in this hotel Monday-Thursday while on a work assignment in Rocky Mount. The service was great, and the rooms are very comfortable. Melyssa and Ann are fantastic, and did everything they could to make me and my co-workers feel at home. Thanks so much, and I'll definitely be staying at this hotel if... More

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Mr. Jonathan L., Thank you so much for this awesome review. I will make sure Ms. Ann and Melysia know you spoke so highly of them. We are very pleased you found us suitable for you business travel needs. Thank you for choosing us and we look forward to your many returns. More

Tabernacle, New Jersey
Senior Reviewer
10 reviews 10 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Marriott should be embarrassed to have their name on this hotel!! The carpet in the room was sticky...yes, sticky! Not in one spot or one room but the entire "One Bedroom Suite." Our feet actually stuck to the carpet when we walked. The shower was moldy, the shower curtain rod was barely attached to the wall which caused about 5... More

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Ms. Pamela J, Please accept my deepest apologizes for the inconveniences you encountered while at our hotel. Our new owners are working closely with Corp Marriott to schedule our next renovations. I truly appreciate you taking the time to call me personally to allow us the chance to make amends for your stay. Please visit us again once we have... More

Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Residence Inn Rocky Mount last week for one night on business and the service and attention to detail felt more like a cozy bed & breakfast than a chain hotel. Anne and James were always close by looking to make my experience better. They made me wish I had more reason to go to Rocky Mount... More

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Bill M for speaking so highly of us. It was our entire staff's pleasure to have you with us. Ms. Ann and I truly appreciate the wonderful comments about us. Please stop by and see us everytime you are in our area. Thank you for staying with us. More

Westminster, California
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

What a great staff!!! My first encounter with James was over the phone!! I had a problem and he solved it very quickly!! I misplaced my credit card and only had cash and we were accomodated anyway (unlike the Candlewood Inn and Suites)!!! When we arrived everyone was polite and gracious. The staff from the clerks to the maids were... More

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jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello Ladytruk, Thank you for taking the time to write this wonderful review about us. We truly appreciate the positive comments you made about us. It was our pleasure to have had you with us. Thank you for staying with us and we look forward to your many returns. More

Daytona Beach Florida
Top Contributor
76 reviews 76 reviews
12 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Ok...why a five and not a three? The hotel was terrific rooms are clean neat and are in need of facelift!...the bed was comfy, summer quilt lots of pillows. The bathroom is clean. Towels , mini soap shampoo conditioner. The air was on and QUIET. The couch was ok. The table and chairs have been in suitcase wars... Nicked, chipped.... More

Was this review helpful? Yes 3
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank for taking the time to post such a positive review. We appreciate all the wonderful comments you made about us. We look forward to your many returns thank you for choosing us. More

New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Let me first say that we have stayed at this hotel on previous trips a few years ago and really enjoyed our stay. We chose the Residence Inn because we have young children and like to have a separate bedroom and living area. It has been a few years since we have stayed there, but it was in terrible condition.... More

Was this review helpful? Yes 1
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

HueyOct, We appreciate you taking the time to write your review. Your input is very important to us. Please accept our apology for the inconveniences you encountered while at our hotel. Our new owners are working very closely with Corp Marriott to schedule our next renovations. We are truly looking forward to the upcoming upgrades and improvements. Please visit us... More

Jacksonville, Florida
Contributor
16 reviews 16 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was our first time visiting Rocky Mount. We needed a hotel early in the morning and they so graciously accomodated us. We were able to check in at 8:00 a.m. so we could get our son settled into school. The front desk lady, I don't know her name, was so helpful, she deserves a raise, and I am not... More

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Ms.Nayok38, Thank you for taking the time to write your review. We are please to know our staff was able to accommadate you with early check-in. Our new owners are working with Corp Marriott to schedule our next renovation, we are excited about the upcoming improvements. We look forward to your many returns and thank you for staying with us. More

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Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Rocky Mount 3*
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn

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