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Residence Inn Rocky Mount

3.0 of 5 230 Gateway Boulevard, Rocky Mount, NC 27804
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Certificate of Excellence 2014
Residence Inn Rocky Mount
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Residence Inn Rocky Mount
Residence Inn Rocky Mount
Residence Inn Rocky Mount
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259 reviews from our community

Traveler rating
    153
    57
    29
    9
    11
See reviews for
115
39
4
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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Atlantic Beach, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

From the moment James answered the phone to make my reservations, he was very professional, friendly, nice. As he checked the computer, he saw the room I had stayed in on my last visit ( a year ago with a fireplace) and said would u like that same room? That was considerate...when I arrived, Amanda met me with a big... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 6 weeks while surching a house in this area. It felt like home, everone was nice and helpful, they know you're name. The eveningparty is like a dinner, so no need to go out.

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you151barbarak for taking the time to post your review. It was our pleasure to have you in our home for an extended stay and we truly appreciate the positive comments you wrote about us. Please feel free to stop by sometime and just say hi or to join us for dinner. You are always welcomed here. Thank you More 

Hilton Head, South Carolina
Contributor
19 reviews 19 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a two bedroom suite for the halfway stop on our way to Washington DC for the week. I have a large Bernese Mountain dog and this hotel was dog friendly with a $100 fee. It was only $150 a night for a TWO Bedroom suite, which was huge and comfortable. I would highly recommend this hotel for people... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello Lucille B., We truly appreciate this wonderful review, we are glad you had a chance to enjoy our two-bedroom suite(our little apartment). We are also pleased we were able to accommodate your 4 legged family member as well however our pet fee is only $40.00 per stay. Once again thank you for staying with us and we look forward... More 

1 review
1 of 5 stars Reviewed 1 week ago

The manager is rude ,pet fee too high and you can get a better deal a mile away .There are newer establishments that provide a better traveling experience.I was a repeat customer until this last experience.

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to post your review. We truly respect your opinions, please accept our apology for your inconvenience. Thank you for staying with us. More 

Ridgefield, Connecticut
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed at this hotel while traveling north and south on I-95 for the last ten years. The staff is always warm and welcoming and the rooms are kept very clean. The bedding has been upgraded in recent years and is quite comfortable. My only complaint is that the room furnishings are desperately in need of replacement. Corporate HQ... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Ellen B, thank you for posting your review your input is very important to us. I have to agree with you our hotel has become slightly dated. I truly apologize for our condition at this time. I now represent Schulte Hosp. Group, our company has recently purchased this hotel and we have wonderful plans. We will begin a "TOTAL" renovation... More 

Wilmington, North Carolina, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

During a family medical emergency, my family & I needed 4 rooms for an extended period of time while my brother was being treated at the local hospital in the ICU. I have stayed at this property many times before and know the front desk Manager James White. When I told James what was going on, he made sure I... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello Ms. Yvette, we are all hopeing that your brother's recovery is moving in a very positive direction. We also want to taking you for this wonderful review and all the positive comments you made about us. Please feel free to contact us if we can be of any further assistance. Thank you for choosing us. More 

Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I typically love to stay at Marriott, as it has always been my go to place. I have been increasingly disappointed in the condition of their rooms and have been comparing other competitors hotels. When going to take a shower at this location and pulled the curtain open, the rod nearly fell off the wall. While the shower I think... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

KCsoft, we appreciate you taking the time to post your review and we truly appreciate your feedback. Our company has recently purchased this hotel and we are in the process of addressing all the issues we have encounter. Please accept our sincerest apology for the condition of your room. We will begin a full renovation early next year and we... More 

Boone, North Carolina, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have recently stayed at this property for over two weeks and I can honestly say it has been the best customer service oriented hotel that i've ever stayed in. The Front Desk Manager James has always accommodated my every request in a timely manor, and has a genuine desire to make the guests feel as if they are at... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Jesse C, excuse me for taking so long to respond to your review, thank you for taking the the time to post such a positive review. My entire staff and I appreciate all the awesome comments you made about us. It was truly our pleasure to have you and the rest of your team with us. We thank you for... More 

Turnersville, New Jersey
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 12, 2014

We stayed here for one night on our way back to NJ from Florida. The hotel is conveniently located off of I-95. The room was pretty clean, a little mold in the bathroom and dust on the surfaces, but we were mainly here to sleep. The hotel was completely booked and there seemed to be many families with younger children... More 

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Jmr92593, thank you for taking the time to post this review. We appreciate all the positive comments you made about us and we look forward to your many returns. Thank you for choosing us. More 

Manahawkin, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 7, 2014

This property was clean, quiet and secure, and the staff was friendly. The waffles were fantastic! The room was a little dated, but a great value for a weekend traveller on 95. Even though they allow pets, the room did not have any traces of previous occupants.

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Thank you Judy G., for this very positive review. We truly appreciate the wonderful comments you made about us. We will be undergoing a total renovation the first of next year and we look forward to your many returns. Thank you for staying with us. More 

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Additional Information about Residence Inn Rocky Mount

Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Number of rooms: 78
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Also Known As:
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Hotel Style:
#2 Business Hotel in Rocky Mount
#7 Family Hotel in Rocky Mount

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