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All 20 Rocky Mount hotels

Residence Inn Rocky Mount

3.0 of 5 Hotel   |   230 Gateway Boulevard, Rocky Mount, NC 27804
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Residence Inn Rocky Mount
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83%
Ranked #5 of 20 hotels in Rocky Mount
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 3 weeks ago
Kathleen C Syracuse, New York
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208 people have reviewed this hotel

Traveler rating
    125
    46
    22
    8
    7
See reviews for
92
36
4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Any
English first
Syracuse, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Received excellent service. Room was clean and orderly with plenty of space for relaxation. The support personnel were engaging and service provided was excellent. I would recommend this Hotel to anyone traveling through.

Was this review helpful? Yes
jamesmichaelwhite, Front Office Manager at Residence Inn Rocky Mount, responded to this review

Hello Kathleen C., Thank you for taking the time to write such a positive review. We truly appreciate you excellent comments about our staff and our hotel. Please stop by again the next time you are in our area. Thank you for staying with us. More

Jacksonville, FL
Senior Contributor
48 reviews 48 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Good: Check in staff was friendly and efficient, lobby looked recently refreshed. The Bad: This hotel is truly in need of a refresh for the guest rooms. In general the condition is very poor. We had a 1 bedroom suite, in the bedroom all the furniture was chipped and worn; the bed had no dust ruffle just a bare... More

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Mrs. Spikes 34, We thank you for taking the time to write your review. I will be the first to tell you our hotel is a bit dated however we are working with Corp Marriott to set a time for our next renovations. We are looking forward to the upcoming improvements. Thank you for staying with us and we look... More

Fairfax, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have stayed in this hotel several times over the past 6 years and have always had positive experiences. The staff has been pleasant and accommodating each time. We were particularly pleased with the staff response when we had to retrieve a forgotten item after the most recent stay.

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Hello DKS627412, Thank you for this awesome review and your 6 years of loyalty to us. We are also very glad we were able to assist you in finding your grandson's collection, it was truly our pleasure. Thank you again. More

Myersville, MD
Top Contributor
79 reviews 79 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 10, 2014

This was our first time staying at a Residence Inn and we were surprised by what the accommodations had to offer. We only needed to stay one night but found the room quite comfortable, roomy and enjoyed using the gas fireplace. The bed was extremely comfortable and it was the best sleep we've had in a while. The cabinets in... More

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

We are pleased to know you found our Residence Inn to be a pleasant surprise. We are also glad you had a chance to enjoy our afternoon social as well as our free buffet breakfast. We are honored to welcome you as a new Residence Inn faithful. Thank you for choosing us and we look forward to your many returns. More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 8, 2014

My husband and I stopped for the night without a reservation and enjoyed a clean and comfortable two bedroom suite. (The one bedroom suites were sold out.) We often stay in luxury hotels, and my husband was surprised to notice that we are getting larger bathrooms and more space in a Residence Inn than in some of the more glamorous... More

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Thank You Rusticee, We appreciate you taking the time to post such a positive review. We are also very glad you found everything suitable for you travel needs. We hope we have made the Residence Inn one of your new top hotels during your travels. Thank you for staying with us. More

Fredericksburg, Virginia
Top Contributor
97 reviews 97 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed March 3, 2014

We stayed in a 2 Bedroom suite for a dance competition at the Dunn Center. The hotel itself is nice, breakfast was great! Very responsive front desk, but they don't have a whole lot to work with. We had not asked for an 'Accessible' room, but that is what we were given. The bathroom with the 'Accessible' shower was a... More

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Dear C F, Thank you for taking the time to write your review. I sincerely apologize for the condition of room 110 during your stay. I am also sorry you had a handicap room however we only have 6 two-bedroom suites and they are the first to go. I have personally inspected this room myself and have since take it... More

Detroit, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

I've stayed in several hotels during my periodic visits to Rocky Mount. This Residence Inn certainly lives up to the excellence one can expect from the brand. It definitely ranks high on my short list of quality accommodations in the area. Parking was ample & convenient, the grounds were neat, the lobby was inviting & all the staff encountered spoke... More

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Hello SAnneW, Thank you for taking your time to post such a wonderful review. We are very glad we were able to make your weekend great and we appreciate all the awesome comments you made about us. Thank you for choosing us. More

Drums, Pennsylvania
Contributor
15 reviews 15 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 18, 2014

Stayed 1 night on our way from Pennsylvania to Hilton Head and 1 night on our return trip back to the snow. 2/1/2014 and 2/16/2014. have stayed here in the past and as usual everything was fantastic. Rooms were clean and well appointed. Complimentary breakfast was fresh and tasty with a good variety of hot and cold items. The entire... More

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jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Hello Richinpa, Thank you for this "EXCELLENT" review. We also appreciate your loyalty to us over the years. As always we look forward to your many returns, thank YOU for choosing us. More

Baltimore, Maryland
1 review
5 of 5 stars Reviewed February 14, 2014 via mobile

We arrived at the Rocky Mount site late in the evening the day after the January ice storm. Mr. White was very accommodating with our room. We pricelined the room in advance and expected a budget room. Our accomodations were superb. Mr. White is to be commended as well as the Residence Inn. Thank you!

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Hello Brian H. Thank you for such a positive review. It was truly my pleasure to have been able to welcome you to our hotel. Here at the Residence Inn Rocky Mount, it doesn't matter to us who you make your reservation thru all we care about is you chose us. We welcome all guest the same as a part... More

Lake Forest, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

I've stay at the hotel previously and my experience has always been positive and my last stay was no exception. I was most impressed by the level of service and commitment demonstrated by the staff during and after a winter storm hit the area. The staff went beyond the call of duty ensuring our safety and well-being during and after... More

Was this review helpful? Yes 1
jamesmichaelwhite, Guest Relations Manager at Residence Inn Rocky Mount, responded to this review

Thank you for taking the time to write such a wonderful review. Kim, I and entire staff thank your for the positive comments you made about us, it was truly our pleasure to serve you during the our recent storm. Thank YOU for staying with us and we look forward to your many returns. More

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Additional Information about Residence Inn Rocky Mount

Also Known As:
Residence Inn Rocky Mount Hotel
Residence Inn Rocky Mount Hotel Rocky Mount
Rocky Mount Residence Inn
Address: 230 Gateway Boulevard, Rocky Mount, NC 27804
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rocky Mount
#1 Best Value Hotel in Rocky Mount
#5 Family Hotel in Rocky Mount
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Rocky Mount 3*
Official Description (provided by the hotel):
Experience our newly renovated pool and spa area. ... more   less 
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