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All 21 Rocky Mount hotels

Quality Inn

2.0 of 5 Hotel   |   1200 Benvenue Road, Rocky Mount, NC 27804 (Formerly Fairfield Inn)
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Quality Inn
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35%
Ranked #13 of 21 hotels in Rocky Mount
  • Overview
  • Reviews (71)
  • Photos (10)
  • Amenities
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  • Room tips (17)
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71 people have reviewed this hotel

Traveler rating
    6
    15
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    18
See reviews for
24
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11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
San Antonio, TX
1 review
4 of 5 stars Reviewed yesterday NEW via mobile

The staff is very friendly! I had 2 rooms waiting for my car to get fixed (2 nights). Used booking and got a room that was ok but the shower was a bit scary. I used Expedia and the second room was really nice for the price. Ultimately I was looking or a cheap room, close to something to do(mall)... More

Was this review helpful? Yes
Philadelphia, Pennsylvania
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I must admit when my husband and I first arrived, we weren’t impressed by the exterior. However, we were pleasantly surprised when we walked in to a nice modern lobby and an easy check in. We found our room to be very clean (nice white sheets/spotless bathroom), with modern decor, flatscreen TV, clean carpet an extremely comfortable mattress. We would... More

Was this review helpful? Yes 1
Michael Y, Manager at Quality Inn, responded to this review

I would like to begin by thanking you for your wonderful review of our property! First impressions mean a lot to travelers and in an effort to tell the world what a wonderful facility we have we are currently remodeling. In our industry we hope that every guest has a valuable experience when staying with us. Your comments about the... More

Mebane, NC
Top Contributor
111 reviews 111 reviews
22 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed May 28, 2014

This place definitely needs a makeover, but the beds are clean and decently comfortable. The breakfast was better than average (but that is on free hotel breakfast standards). For the area, I would say this is a good deal especially if you can get a deal for under $60/night (which I did).

Was this review helpful? Yes
Michael Y, Manager at Quality Inn, responded to this review

We couldn't agree more!!! You talked and we listened; So our property is currently working on our face lift. Curb appeal is a big factor to guests and we want the outside to match the inside. Comfortable beds and a hot items breakfast are just two of the standards we are keeping in place and there is so much more... More

Western New York
Top Contributor
151 reviews 151 reviews
51 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed April 24, 2014

After a very long day on the road, we arrived at 8pm for check in. Reservations were for a king room, non-smoking with a request for ground floor/at door parking. The only rooms available were smoking for the first floor, so we were placed on the 3rd floor. The heating/cooling unit was beaten up and in need of replacement, as... More

Was this review helpful? Yes 1
Michael Y, Manager at Quality Inn, responded to this review

One of the greatest pleasures is hitting the road with your family and long trips can take a tole. We agree that any hotel should be that quite, peaceful, and restful goal at the end of your day of travel. While we strive to meet the requests of every guest, sometimes we regretfully fall short. We would like to apologize... More

Pooler, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 3, 2014

We stayed here for 1 night on our way to Florida, the room was outdated but clean bed was comfy, other guests were noisey and fighting in the next room, but staff was friendly, breakfast was good. Would stay here again

Was this review helpful? Yes
Michael Y, Manager at Quality Inn, responded to this review

For a 1 night stay or 100 nights in a row, we strive to provide all our guests with a clean, quiet comfortable stay. We encourage every guest to contact our guest services representatives during their visit should any need arise. Our courteous staff is trained to handle any issue that may pop up and we expect every guest's visit... More

Sebring, Florida
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2013

Very nice hotel. Clean. We like a hotel that we can go into and not feel like there are creepy crawlers. This hotel ran us 85.00 which included tax. The room was clean, the bed was very comfortable. This was the 2nd time that we have stayed there. The people that work there are very accommodating. Will definitely stay there... More

Was this review helpful? Yes 4
Michael Y, Manager at Quality Inn, responded to this review

Thank you so much for the great review of our property. Clean is a goal we believe that every property should strive for when thinking of the traveler today. A reasonable rate and a clean room are the requirements we look for when traveling ourselves and we should not expect less in the product we provide. Until you return to... More

Tampa, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2013

The best part of this hotel is the staff. Lhea could not do enough for me. She started by answering my plea for help from the road when I got turned around in the rain and the dark. She stayed on the phone with me till I was safely there. My dog and I had a good night and a... More

Was this review helpful? Yes 7
Michael Y, Manager at Quality Inn, responded to this review

Lhea is a diamond! Thank you for noticing that she goes above and beyond to make sure every guest has a great stay. Your safety and comfort is a goal for our staff and it is a delight to know that we have reached our goal with you. Our hot items breakfast and relaxing pool are just a couple of... More

Elm City
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 8, 2013

Although this is an older hotel;;;;;I found it to be a very nice place..... the rooms were clean... the bed was comfy and the shower worked great...The staff was very friendly.....when I asked to switch rooms cause the one I had gotten first didn't have a microwave and fridge.....They switched me without question......the breakfast was good not only continental breakfast... More

Was this review helpful? Yes 9
Michael Y, Manager at Quality Inn, responded to this review

Nice, Quiet, and Friendly...wow! Those are the words that we adore! Every guest deserves a clean, safe, comfortable stay and we are so happy that you noticed. We do have various room types and available amenities to meet your needs and we are more than happy to work with you to find the accommodations that make your stay great. Hot... More

Suffern, New York
Contributor
13 reviews 13 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 2, 2013

Stopped here late evening on a return road trip from down South. Spotted bed bugs (I ALWAYS inspect the bed as soon as I get into a room) between the sheets. Grabbed the bags and got out ASAP. Nice enough staff, offered another room ( fat chance of staying there) and then offered to find us another hotel. (It was... More

Was this review helpful? Yes 5
Michael Y, Manager at Quality Inn, responded to this review

We would like to take this opportunity to apologize for your experience while visiting our property. We can assure you that we address any pest control matters very seriously with regular inspections of our rooms and property in general. Although the instances of cimicid within the lodging industry has developed over the years, we can assure our guests that we... More

Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 18, 2013 via mobile

A very clean safe hotel. Well appointed. Friendly staff. Great contintenal breakfast. Nice place to stay. Very good price. Nothing bad to say about it at all. Would definitely stay here again if in the area. Wi fi was a little slow, but was included in the price. The tv was a largish modern flat screen with a good selection... More

Was this review helpful? Yes 8
Michael Y, Manager at Quality Inn, responded to this review

When our guests have "nothing bad to say" about our property it speaks volumes! To us that means that we are doing something right, or everything right. Clean, Safe, Friendly, Nice, and Great...these stand out and we intend on making them our daily "Go" words. We are currently remodeling our facility and we welcome you back to see how we... More

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Additional Information about Quality Inn

Address: 1200 Benvenue Road, Rocky Mount, NC 27804 (Formerly Fairfield Inn)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Quality Hotel Rocky Mount
Rocky Mount Quality Inn
Quality Inn Rocky Mount

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Quality Inn, a Rocky Mount hotel near Wesleyan College. The Quality Inn® hotel is ideally located with easy access to many of the area's attractions and landmarks. This Rocky Mount, NC hotel is close to the Children's Museum & Science Center and the Rocky Mount Arts Center. Wesleyan College and its Dunn Center for the Performing Arts are just three miles away. ... more   less 
Number of rooms
102

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