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All 21 Rocky Mount hotels

Quality Inn

2.0 of 5 Hotel   |   1200 Benvenue Road, Rocky Mount, NC 27804 (Formerly Fairfield Inn)
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Ranked #13 of 21 hotels in Rocky Mount
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  • Reviews (74)
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74 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • German first
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English first
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here on the way back from NY. Safe location, clean room, staff very friendly and they had a really good breakfast that was included. Not a pet friendly place any longer. Got charged, but they reversed charges. It was about miles from 95, but a great place for a stay over and a good price.

Was this review helpful? Yes 2
Michael Y, Manager at Quality Inn, responded to this review

Thank you for your kind regards about our property. We have changed our pet policy and regretfully it has taken longer than anticipated for it to filter through all of our online resources. We are happy that you brought this to our attention and we were happy to oblige seeing as you were given older information. We have since contacted... More

3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Stayed here while travelling down to myrtle beach for vacation. Clean, quiet sleep with a good continental breakfast in the morning. Check-in/out was fast and easy. wifi was a little flaky and the tv was a little snowy, but overall a good experience.

Was this review helpful? Yes
Michael Y, Manager at Quality Inn, responded to this review

Thank you so much for taking the time to review our property! It is our pleasure to serve our guests the Improved Hot Items Breakfast and provide you with a good nights rest before continuing your vacation travel plans. We listed to your feedback and are currently working with a new provider to clear up the "flaky" internet and "snowy"... More

Fayetteville, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 23, 2014

The hotel was clean and a little outdated. But it was perfectly acceptable until on a Tuesday night, I had some random guy knocking on my door at 1 am. He was looking for money because he "ran out of gas". I immediately called the front desk and was scared out of my mind for the rest of the night.... More

Was this review helpful? Yes 1
Michael Y, Manager at Quality Inn, responded to this review

Thank you for taking the time to review our property and for giving us valuable feedback so that we can best meet the needs of our guests during their visits. It is our recommendation to travelers that should there be a security issue while staying at any property you immediately contact the guest services representative so that the trained staff... More

San Antonio, TX
1 review
4 of 5 stars Reviewed July 23, 2014 via mobile

The staff is very friendly! I had 2 rooms waiting for my car to get fixed (2 nights). Used booking and got a room that was ok but the shower was a bit scary. I used Expedia and the second room was really nice for the price. Ultimately I was looking or a cheap room, close to something to do(mall)... More

Was this review helpful? Yes
Michael Y, Manager at Quality Inn, responded to this review

Our staff likes to think that every time a guest comes in the doors it is a "Welcome Home" experience. Our guest services representatives pride themselves on showing our guests down home southern charm and hospitality. With the information that you have provided we have addressed the issue with the aforementioned "Scary Shower" so that other guests will feel comfortable... More

Philadelphia, Pennsylvania
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 24, 2014

I must admit when my husband and I first arrived, we weren’t impressed by the exterior. However, we were pleasantly surprised when we walked in to a nice modern lobby and an easy check in. We found our room to be very clean (nice white sheets/spotless bathroom), with modern decor, flatscreen TV, clean carpet an extremely comfortable mattress. We would... More

Was this review helpful? Yes 1
Michael Y, Manager at Quality Inn, responded to this review

I would like to begin by thanking you for your wonderful review of our property! First impressions mean a lot to travelers and in an effort to tell the world what a wonderful facility we have we are currently remodeling. In our industry we hope that every guest has a valuable experience when staying with us. Your comments about the... More

Mebane, NC
Top Contributor
112 reviews 112 reviews
22 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 28, 2014

This place definitely needs a makeover, but the beds are clean and decently comfortable. The breakfast was better than average (but that is on free hotel breakfast standards). For the area, I would say this is a good deal especially if you can get a deal for under $60/night (which I did).

Was this review helpful? Yes 1
Michael Y, Manager at Quality Inn, responded to this review

We couldn't agree more!!! You talked and we listened; So our property is currently working on our face lift. Curb appeal is a big factor to guests and we want the outside to match the inside. Comfortable beds and a hot items breakfast are just two of the standards we are keeping in place and there is so much more... More

Western New York
Top Contributor
152 reviews 152 reviews
51 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed April 24, 2014

After a very long day on the road, we arrived at 8pm for check in. Reservations were for a king room, non-smoking with a request for ground floor/at door parking. The only rooms available were smoking for the first floor, so we were placed on the 3rd floor. The heating/cooling unit was beaten up and in need of replacement, as... More

Was this review helpful? Yes 1
Michael Y, Manager at Quality Inn, responded to this review

One of the greatest pleasures is hitting the road with your family and long trips can take a tole. We agree that any hotel should be that quite, peaceful, and restful goal at the end of your day of travel. While we strive to meet the requests of every guest, sometimes we regretfully fall short. We would like to apologize... More

Pooler, Georgia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 3, 2014

We stayed here for 1 night on our way to Florida, the room was outdated but clean bed was comfy, other guests were noisey and fighting in the next room, but staff was friendly, breakfast was good. Would stay here again

Was this review helpful? Yes
Michael Y, Manager at Quality Inn, responded to this review

For a 1 night stay or 100 nights in a row, we strive to provide all our guests with a clean, quiet comfortable stay. We encourage every guest to contact our guest services representatives during their visit should any need arise. Our courteous staff is trained to handle any issue that may pop up and we expect every guest's visit... More

Sebring, Florida
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 30, 2013

Very nice hotel. Clean. We like a hotel that we can go into and not feel like there are creepy crawlers. This hotel ran us 85.00 which included tax. The room was clean, the bed was very comfortable. This was the 2nd time that we have stayed there. The people that work there are very accommodating. Will definitely stay there... More

Was this review helpful? Yes 4
Michael Y, Manager at Quality Inn, responded to this review

Thank you so much for the great review of our property. Clean is a goal we believe that every property should strive for when thinking of the traveler today. A reasonable rate and a clean room are the requirements we look for when traveling ourselves and we should not expect less in the product we provide. Until you return to... More

Tampa, Florida
19 reviews 19 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 19, 2013

The best part of this hotel is the staff. Lhea could not do enough for me. She started by answering my plea for help from the road when I got turned around in the rain and the dark. She stayed on the phone with me till I was safely there. My dog and I had a good night and a... More

Was this review helpful? Yes 7
Michael Y, Manager at Quality Inn, responded to this review

Lhea is a diamond! Thank you for noticing that she goes above and beyond to make sure every guest has a great stay. Your safety and comfort is a goal for our staff and it is a delight to know that we have reached our goal with you. Our hot items breakfast and relaxing pool are just a couple of... More

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Additional Information about Quality Inn

Address: 1200 Benvenue Road, Rocky Mount, NC 27804 (Formerly Fairfield Inn)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn 2*
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Also Known As:
Quality Hotel Rocky Mount
Rocky Mount Quality Inn
Quality Inn Rocky Mount

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Hotel & grounds (3)
Dining (1)
Room/suite (2)
Pool/beach area (1)
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Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Welcome to the Quality Inn, a Rocky Mount hotel near Wesleyan College. The Quality Inn® hotel is ideally located with easy access to many of the area's attractions and landmarks. This Rocky Mount, NC hotel is close to the Children's Museum & Science Center and the Rocky Mount Arts Center. Wesleyan College and its Dunn Center for the Performing Arts are just three miles away. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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