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Comfort Inn Rocky Mount

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200 Gateway Boulevard, Rocky Mount, NC 27804
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Comfort Inn Rocky Mount
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205 Reviews from our TripAdvisor Community

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Traveler rating
    74
    63
    42
    21
    5
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69
67
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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  • French first
  • German first
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  • All months
    (205)
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    (57)
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Vermont
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have used Comfort Inns many times in the past but this was the best in all respects that my wife & I have ever had the pleasure of staying at. Clean, comfortable and spacious rooms. Grounds immaculate. The staff genuinely warm and friendly. Having an Outback Restaurant adjacent is the icing on the cake. This facility deserves to be a... More 

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5 of 5 stars Reviewed 1 week ago

Awesome hotel to kick back, relax and enjoy yourself. The room is clean, relaxing and just what I needed for a good nights sleep. Extremely friendly staff! Access to local eateries, shopping and more!! Right off of hwy 95, 64 and 301.

Was this review helpful? Yes
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much this awesome review. I am glad you found your accommodations relaxing. We are so happy to have had the opportunity to serve you. We look forward to your many returns. Thank you for your business! More 

Key West, Florida
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I picked this hotel based on tripadvisor reviews with my main focus on quiet and clean, and my stay was comfortable. There was a young man at the desk named Dominick who was very helpful and I appreciate his service getting me situated after a long and tiring drive. I stayed 3 nights. My room was clean, as were the... More 

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COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your review. I will be sure to share your comments with Dominique! He is a true asset to our team. I apologize for you being disturbed. We try our best to make everyone comfortable. I am glad overall you found your stay EXCELLENT. I hope we have the pleasure of serving you again. Safe travels!!! More 

Saint Augustine, Florida
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Nice. Clean. Friendly staff. Nice pool. Easy access to restaurants. Nice breakfast. Pet friendly a plus. Wifi was terrible. Signal not strong enough and kept dropping off. Our room was at the end of the hall on first floor. At 6am guests started leaving and allowing the side exit door to slam shut as they left. I'm always amazed at... More 

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COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your review. I am so happy you enjoyed your stay. I will be sure to share your comments with the staff. Also maintenance is researching our WIFI signal and strength. Thank you for bringing this to our attention. I hope we have the pleasure of serving you again. Thank you for your business and safe travels to... More 

Davenport, Florida, United States
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great place to stop on the way between Florida and New Jersey, clean, friendly and has a breakfast, with a variety of food. There is also a very good Denny's next door for dinner, they even have a variety of gluten free foods.

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1 review
5 of 5 stars Reviewed 2 weeks ago

On our way home from Myrtle Beach, SC our truck had problems so we needed a place to stay until it could be repaired. We stayed at Rocky Mount Comfort Inn and was very pleased with the service. Though a little outdated this hotel had the important qualities such as clean rooms equipped with a small refrigerator and microwave, free... More 

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COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your review. I understand how frustrating is must have been to have your car broken down. I am so happy Dominique and Andrea were able to take EXCELLENT care of you. I hope when your travels bring you back to Rocky Mount, you will allow us to serve you again. Safe travels to you, and... More 

Florida
Level Contributor
80 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
1 of 5 stars Reviewed 2 weeks ago

....yup...that pretty much says it all, I think. First visit to this hotel. I usually stay at one of the other properties in the area but everything was booked for the July 4th holiday weekend. *Standing at the front desk, employee comes from the back chewing and smacking on whatever. She kept munching throughout my check-in process! *Got to room... More 

Was this review helpful? Yes 1
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you so much for your review. I am so sorry we failed you. I can assure you, your experience does not reflect our best practices, and I am truly sorry. I hope you will consider giving us another chance to show you what true customer service professionals we are. I have shared your comments with all department heads and... More 

Pittsfield, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel in area with many other hotels and restaurants. DONT even try and use the business center at this hotel. All else being equal I'd give it a 4 star rating. Needed to print something and found a......get ready,,,,Compaq running Win XP SP2. Looked like it had just been unboxed with all the AOL,MSN, etc shortcuts. Had to go... More 

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COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for your feedback. I greatly apologize about the inconvenience you experienced in our business center. We are in the process of upgrading our equipment and should it set to go in the next few days. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to... More 

Virginia Beach, Virginia
1 review
4 of 5 stars Reviewed 3 weeks ago

I wish I had gotten his name to include in this review, but the difference between three and four stars for this hotel was this man's friendly and prompt service during our free breakfast. He was the best multi-tasker I've ever seen... talking, moving, cleaning, refilling, answering questions and making us laugh! He was great. Other than that the hotel... More 

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COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for this review. The gentlemen's name is John. I will be sure to share your comments with him. He is a true asset to our property. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously... More 

Level Contributor
111 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This was an overnight stop and it is quite close to I95. The room was quite expensive for a basic room. They only had a smoking room available (does anyone still smoke in hotel rooms?) which needless to say reeked. The breakfast is standard continental with scrambled eggs and sausage patties in addition. There are a couple of restaurants (Outback... More 

Was this review helpful? Yes
COMFORTINNGM2014, Manager at Comfort Inn Rocky Mount, responded to this review

Thank you for taking the time to complete your review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

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