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Courtyard by Marriott Rocky Mount

3.0 of 5 250 Gateway Blvd, Rocky Mount, NC 27804
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Certificate of Excellence 2014
Courtyard by Marriott Rocky Mount
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Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
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147 reviews from our community

Traveler rating
    57
    38
    25
    23
    4
See reviews for
58
29
11
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (35)
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    (67)
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There are newer reviews for Courtyard by Marriott Rocky Mount
See the most recent reviews
Syracuse, New York
Top Contributor
95 reviews 95 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 10, 2013

We stayed here on our way South and were disappointed. Normally Courtyards are much more up to date and fresh. Although it has a new lobby, the rooms are getting worn down and this hotel needs a makeover. The lighting in the bathroom was awful for my wife trying to get ready for our day and the carpets and linens... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write your review, we are in the process of scheduling our next renovation we are looking forward to the upcoming upgrades and improvements, please accept my personal apologizes for all inconveniences you encountered while at our hotel. Thank you for staying with us and for your years of loyalty to our Marriott family. More

Macclesfield, United Kingdom
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed August 10, 2013 via mobile

Checked in on wed night with walkin coupon (99/night). Place was ageing and in need of update. Generally clean and comfortable beds, EXCEPT, the bug infestation! Found 7 millipede type bugs in and around the bathroom area in the early am. Likely were more through the night as when we were all up moving about no more were seen. Immediately... More

Was this review helpful? Yes 1
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write your review your input is very important to us, just curious your stay was in May why so long to review us. Our hotel is under contract with Ecolab one the largest and best exterminaters in the country, they are constantly monitoring our hotel for all types of insects. The issue you... More

GOOSE CREEK
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 8, 2013

Arrived to seek out a special night with a jacuzzi room. The lobby seemed very well-kept with delightfully modern design. The mattress in our room was simply the best I have experienced in a hotel. The jacuzzi was great. The staff were a warm friendly bunch. It was just a nice stay. I'll go back, but if I am just... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for your wonderful review we are so pleased you found our suitable for you travel needs, thank you for staying with us and we look forward to your many returns. More

bablyon, New York, United States
1 review
5 of 5 stars Reviewed August 8, 2013

We were completely exhausted after a long drive from Orlando, with rain and traffic. The front staff were courteous and welcoming and make check in quick and easy. The room was clean, updated and very, very comfortable. After settling in and going to the spa and pool, then dinner - we settled in the comfortable bedding and woke up refreshed... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write such a positive review we appreciate all the wonderful comments you made about our staff and our hotel. Thank you for staying with us and we look forward to your many returns. More

Cherry Hill
1 review
5 of 5 stars Reviewed August 4, 2013

My first encounter with this property's service staff happend over the phone. I called en route for directions and spoke with Claude who was so pleasant and helpful. I had to call a second time and his response was equally pleasant and cheerful. He was manning the front desk and when we spoke. asked if I was the one who... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write such a positive review, we are very fortunate to have both Annette and Chad as members of our staff, they both love people and they love what they do. We are very pleased they made your stay one to remember, thank you for staying with us and we are looking forward to... More

Charlotte, NC
Contributor
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed August 3, 2013

I stay in a lot of hotels (and many in the Marriott family) and this one was EXCELLENT! Chad, who checked me in, was so warm and welcoming and memorable - which doesn't happen often. I felt like I was coming to visit a close friend. And, he gave me a great room with a balcony! In the morning, I... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write such an awesome review, we are very fortunate to have Chad as a member of our staff he has been a real asset for our hotel. The ladies in our Bistro are always working to make sure each guest has an pleasent dining experience. We as a team are always striving to... More

Kitchener, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed July 30, 2013

I am frequently staying here for work and couldn't ask for a more accommodating group of people, James White in particular. James is always prepared to ensure I have an excellent stay and goes above and beyond to do so. In my case, there is no reason to even consider staying anywhere else when I am in Rocky Mount. You... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write such a positive review, it is always our pleasure to have you with us. Thank you for your loyalty to our Marriott family. More

Glen Burnie, Maryland
1 review
5 of 5 stars Reviewed July 26, 2013

I enjoyed my stay at the Courtyard by Marriott. I have no complaints. It was very comfortable. The staff was professional. I will definitely return. Thank you Courtyard by Marriott Rocky Mount staff for your hospitality.

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to write your wonderful review, we are very pleased your stay was comfortable and memorable. Thank you for staying with us and we look forward to your many returns. More

Boston
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 25, 2013

Staff are friendly and helpful, rooms comfortable and good food! I stayed on a 5 day business trip and each morning they had a pineapple fruit cup ready for me for breakfast, as I requested. Good coffee.

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for this very positive review we appreciate you taking the time to give us your feedback, we are very pleased our staff was able to make your stay very comfortable and memorable. Thank you for staying with us and we look forward to your many returns More

ricmond
2 reviews
5 of 5 stars Reviewed July 25, 2013

The Front Desk Check In. Chad makes the check in easy and makes you feel welcome.He is very knowledgeable about the area and very helpful. Marriott is very lucky to have him. The bistro- Annett makes you feel welcome and always has a smile. She adds a very pleasant feel to the bistro.She makes it pleasure to eat there.Another loyal... More

Was this review helpful? Yes
jamesmichaelwhite, Guest Relations Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank your for taking the time to write your review, we agree with you 100% we very lucky to have both Annett and Chad as leaders of our team. We are also very fortunate to have you as one of our loyal guest. Thank you for your years of loyalty to our hotel and we look forward to your many... More

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Additional Information about Courtyard by Marriott Rocky Mount

Address: 250 Gateway Blvd, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Rocky Mount 3*
Number of rooms: 87
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Also Known As:
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Courtyard Rocky Mount
Rocky Mount Courtyard
Rocky Mount Marriott

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