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Courtyard by Marriott Rocky Mount

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250 Gateway Blvd, Rocky Mount, NC 27804
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Courtyard by Marriott Rocky Mount
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Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
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162 reviews from our community

Traveler rating
    60
    43
    29
    25
    5
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62
31
15
20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
37 reviews 37 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We are loyal Marriott customers and so we stay at their hotels whenever we travel. The lobby was renovated and the rooms are undergoing renovation beginning this month. While our room was a bit tired looking it was immaculately clean with nice linens. The staff could not have been more friendly and accommodating.

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Mebane, North Carolina
Top Contributor
59 reviews 59 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed at this Courtyard for a dance competition for an entire weekend. We spent time in the indoor pool (which was very clean), and ate a meal in the Bistro. Bistro was a bit overpriced, but when the food came we were pleased with it. We did have to wait a while at the counter before someone appeared to... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to let me know how your stay was while at my hotel. I appreciate all of your comments and will pass them along to my staff. I am sorry that you had to wait on your food longer than necessary. I will pass this along to my staff there so that they may take... More 

South Florida, Florida
Top Contributor
431 reviews 431 reviews
161 hotel reviews
337 helpful votes 337 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a really nice Courtyard. We hadn't planned on staying here, but needed a place for overnight because of bad weather, and this one had the best rate, so we picked it. There is a really wonderful staff here. The young lady checking us in was very nice and had a great personality! (We checked in on 03/05/2015 @... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind words with regard to your stay here at the hotel. I KNOW my staff will be thrilled when I share all of your positive comments. I will be sharing your comments with them right away! Thanks again, Su Anderson General Manager More 

Bohemia, New York
Top Contributor
51 reviews 51 reviews
14 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel February 2015 traveling back to Long Island from Orlando. We had two rooms, one King with pull out sofa and 2 Queen beds. The rooms were cleaned but our King room had an odd smell. Not a overly bad smell just odd. My mom and daughter were next door and their room smelled fine. My... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for your kind words with regard to your stay at my hotel. I am not sure what happened with your reservation as we do have some rooms that have pull out sofa beds with a full size bed in them and also rooms that you mention that are a single pull out, what I would refer to also,... More 

Palm Harbor, Florida
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in this Marriott Courtyard in Rocky Mount, NC. The lobby and Bistro was at a temperature of 57 degrees - yes 57 degrees! Grant the weather outside was 10 degrees and icy, but this hotel was FREEZING and no one at the hotel front desk seemed to notice or care about us trying to eat in the Bistro... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to review your recent stay with us. I know the lobby was so cold on those days that we hit record lows here in NC. With the front doors opening and closing with arrivals and depatures of guests, it was so hard for the heat to keep up and keep the lobby/BISTRO... More 

boston
1 review
2 of 5 stars Reviewed 4 weeks ago

On stormy day Feb.16 parking lot and sidewalks un plowed .Second day was sunny but still no plowing.Abutting properties Doubletree.Comfort Inn and Outback plowed and were in fine condition on Tuesday.Subject property still untouched on Wednesday.Only able to get my car because of my handicap was the kindness of a fellow guest who was also appalled at outside conditions.Five calls... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for letting me know of your unpleasant experience at the hotel mid February. I have just returned to my office from being gone on business which would explain why you havent heard from me with regard to this matter. I apologize that you have felt neglected from my not responding to your calls. I understand that... More 

Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed February 22, 2015

I stay in a lot of Marriotts, especially Courtyards. This one sorely needs an update. Popcorn ceiling with multiple patches, rusty fixtures in the bathroom, caulking missing. Heater/AC with just two settings, a small fridge that I had to shut off because it made a lot of noise. It just looks and feels tired. Oh yeah, only one regular coffee... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to review with us your stay at the Courtyard in Rocky Mount. This hotel is under new ownership and management as of September of 2014. The ownership, upon purchase of the hotel, has made a commitment to our loyal guests to renovate the hotel as soon as possible. It gives me great... More 

1 review
5 of 5 stars Reviewed February 14, 2015

Showed up without a reservation, got a room quick and painless. My room was quiet and very comfortable, and I slept well. Amenities are great, with the fitness center and a small pool. I definitely recommend it to anyone traveling or otherwise.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind word with regard to your stay at our hotel. As you may or may not be aware of, we are going to begin a total renovation of the hotel in March. I know that when you travel through Rocky Mount again, you will enjoy a Brand New Stay with us! Thanks again for... More 

Groton, Connecticut
Top Contributor
96 reviews 96 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 4, 2015

Hotel was quiet, clean and staff was very helpful and courteous. Bed and Pillows very comfortable. Stopped here with no reservation and was quickly confirmed into a room. Easy on and off I-95. There were at least four or five restaurants within walking distance.Parking is free and a contintial breakfast was provided at no cost.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for letting us know that you enjoyed your stay with us in your travels. I am really excited to let you know that we will be undergoing a renovation next month. I hope that you will make us your hotel of choice when you come back through so we can show off our brand new hotel... More 

Meriden, Connecticut
Top Contributor
125 reviews 125 reviews
29 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed January 11, 2015

I ended up at this hotel, because the Residence Inn next door was full, and I had been driving all day, and needed a place to stay the night. The person at the check in desk must have been sick, because she barely had a voice above a whisper, and was not friendly. I had to keep asking her to... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to let us know how your stay was while at the Courtyard in Rocky Mount. I am so sorry that your stay was less that you expected from a Marriott property. It is true that the Courtyard Hotels have gone with a new breakfast concept in which it no longer includes the... More 

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