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Courtyard by Marriott Rocky Mount

3.0 of 5 250 Gateway Blvd, Rocky Mount, NC 27804
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Certificate of Excellence 2014
Courtyard by Marriott Rocky Mount
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Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
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158 reviews from our community

Traveler rating
    59
    41
    28
    25
    5
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59
31
15
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Palm Harbor, Florida
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed in this Marriott Courtyard in Rocky Mount, NC. The lobby and Bistro was at a temperature of 57 degrees - yes 57 degrees! Grant the weather outside was 10 degrees and icy, but this hotel was FREEZING and no one at the hotel front desk seemed to notice or care about us trying to eat in the Bistro... More 

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boston
1 review
2 of 5 stars Reviewed 1 week ago

On stormy day Feb.16 parking lot and sidewalks un plowed .Second day was sunny but still no plowing.Abutting properties Doubletree.Comfort Inn and Outback plowed and were in fine condition on Tuesday.Subject property still untouched on Wednesday.Only able to get my car because of my handicap was the kindness of a fellow guest who was also appalled at outside conditions.Five calls... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for letting me know of your unpleasant experience at the hotel mid February. I have just returned to my office from being gone on business which would explain why you havent heard from me with regard to this matter. I apologize that you have felt neglected from my not responding to your calls. I understand that... More 

Boston, Massachusetts
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 1 week ago

I stay in a lot of Marriotts, especially Courtyards. This one sorely needs an update. Popcorn ceiling with multiple patches, rusty fixtures in the bathroom, caulking missing. Heater/AC with just two settings, a small fridge that I had to shut off because it made a lot of noise. It just looks and feels tired. Oh yeah, only one regular coffee... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Showed up without a reservation, got a room quick and painless. My room was quiet and very comfortable, and I slept well. Amenities are great, with the fitness center and a small pool. I definitely recommend it to anyone traveling or otherwise.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind word with regard to your stay at our hotel. As you may or may not be aware of, we are going to begin a total renovation of the hotel in March. I know that when you travel through Rocky Mount again, you will enjoy a Brand New Stay with us! Thanks again for... More 

Groton, Connecticut
Top Contributor
78 reviews 78 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was quiet, clean and staff was very helpful and courteous. Bed and Pillows very comfortable. Stopped here with no reservation and was quickly confirmed into a room. Easy on and off I-95. There were at least four or five restaurants within walking distance.Parking is free and a contintial breakfast was provided at no cost.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for letting us know that you enjoyed your stay with us in your travels. I am really excited to let you know that we will be undergoing a renovation next month. I hope that you will make us your hotel of choice when you come back through so we can show off our brand new hotel... More 

Meriden, Connecticut
Top Contributor
126 reviews 126 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed January 11, 2015

I ended up at this hotel, because the Residence Inn next door was full, and I had been driving all day, and needed a place to stay the night. The person at the check in desk must have been sick, because she barely had a voice above a whisper, and was not friendly. I had to keep asking her to... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to let us know how your stay was while at the Courtyard in Rocky Mount. I am so sorry that your stay was less that you expected from a Marriott property. It is true that the Courtyard Hotels have gone with a new breakfast concept in which it no longer includes the... More 

West Melbourne, Florida
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 7, 2015

Easy on and off 95. Staff are extremely nice and helpful. Nice room's, comfy beds, quiet and clean. Being alone I felt very safe! Plenty of places to eat too. I will use them for my trips in July and October.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to let me know of your experience with the Courtyard in Rocky Mount. I am deeply sorry for the way that you were treated and would love to speak with you in more detail. Please give me a call so that we may discuss this matter further. Thank you so much, Su Anderson More 

Mullica Hill, New Jersey
Contributor
15 reviews 15 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed January 2, 2015

I was travelling with my family from Disney to NJ. Made reservation at Marriott courtyard in Rocky Mount NC to stay overnight to get some sleep. We informed them that we will be reaching past midnight. When arrived there after 10 hours of drive; we were told that they overbooked the hotel and have no room for us. The most... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

I am so sorry that your experience with my hotel was less than you expected. I would love to speak with you further with regard to this matter. Please feel free to contact me wither via phone or email to discuss. Sincerely, Su Anderson More 

Bridgewater, New Jersey
Top Contributor
57 reviews 57 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 1, 2015 via mobile

Large comfortable and clean room but not up to the normal Marriott standards. Peeling sheet rock in the pool, hot tub was only warm and jets didn't work, moldy wallpaper, chipped tub and dirty grout in the bathroom. The whole place needs a facelift.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to let me know how your stay was while in Rocky Mount at the Courtyard. I want you to know that we are under new ownership at the hotel and have made an immediate commitment to renovate the hotel starting in March of 2015. We are very excited about the changes that are coming.... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 29, 2014

Easily accessible from I-95. Complimentary Starbucks coffee greeted me upon check in. Small cafe with limited breakfast and lunch items in addition to wine and beer. The room was very clean and fairly modern. The bed was clean and comfortable. Plenty of outlets for charging up our electronics. Nice TV but remote was not working- we called for batteries but... More 

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Additional Information about Courtyard by Marriott Rocky Mount

Address: 250 Gateway Blvd, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Rocky Mount 3*
Number of rooms: 87
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Also Known As:
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Courtyard Rocky Mount
Rocky Mount Courtyard
Rocky Mount Marriott
Hotel Style:
#8 Business Hotel in Rocky Mount

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