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All 21 Rocky Mount hotels

Courtyard by Marriott Rocky Mount

3.0 of 5 Hotel   |   250 Gateway Blvd, Rocky Mount, NC 27804
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Ranked #9 of 21 Hotels in Rocky Mount
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
lurdes8 Nutley, NJ
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143 reviews from our community

Traveler rating
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    24
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    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nutley, NJ
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We chose this hotel because of it proximity to exit and enter 95. The staff was very friendly at check in and at the restaurant. Service was a bit slow in the restaurant but I think that is a southern thing. The rooms can use a little updating but for the price, free parking and the convenience - it is... More

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COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your feedback. I am glad you enjoyed your stay. I will be sure to share your comments with Bistro in an effort to improve our service. I hope we have the opportunity to serve you again. Thank you for your business. More

toms river, new jersey
Top Contributor
115 reviews 115 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed August 13, 2014

Directly off of I95. Nice hotel with indoor pool and small lunge area for watching TV, getting a drink or a small to eat. There are 2 restaurants within walking distance. will definitely stay here again next year when traveling to Myrtle Beach

Was this review helpful? Yes 2
COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for feedback. I am so happy you enjoyed your stay and plan on making Courtyard Rocky Mount your home away from home next time you are in the area. I will be sure to share your comments with the staff. Thank you for your business and we anxiously await your return. More

Rockville Centre, New York
Top Contributor
59 reviews 59 reviews
50 hotel reviews
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed July 27, 2014

We stopped over here while traveling on 95. There are other hotels very close and it is not located directly on the highway. We had a good sleep, the woman who checked us in was a very nice. There is a Starbucks on site and a Texas Roadhouse within walking distance. Next time I am traveling on 95, I would... More

Was this review helpful? Yes 9
COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your review. I am so glad you enjoyed your stay. I will be sure to share your comments with the staff. We look forward to your many returns and the opportunity to serve you again. Thank you for your business. More

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 20, 2014

Customer service at front desk was okay. Seemed like I was more of a hassle than a welcomed guest. The air conditioner in our room was not working properly we were all sweating through the night. The bath tub was very dirty. The carpet was torn and coming up in spots. The bed was comfortable and it was convienent to... More

Was this review helpful? Yes 4
COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your feedback. I greatly apologize about the service you received. None of our guests are a hassle, our job to serve you and I so sorry we fell below your expectations. I can assure you your experience does not reflect our best practices. I have shared your feedback with the staff. We are committed to... More

Naples, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed July 15, 2014

Bath tub enclosure was moldy, shower curtain rod was drooping allowing the curtain to slump and gather in tub where you stand. Staff was advised of this problem. Otherwise, comfortable bed, quiet room. Business traveler would not stay at this hotel again due to the hygienic issues within the bathroom.

Was this review helpful? Yes 5
Lauren M, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for your feedback. I greatly apologize about the condition of your tub. I have shared your feedback with housekeeping and maintenace and I can assure it is being taken care of. I would love the opportunity regain your trust. I know we can provide you with an EXCELLENT experience! Thank you for your business and I hope we... More

Boston, Massachusetts
Contributor
20 reviews 20 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 10, 2014

check in was easy and room was great being clean, orderly , new and comfy. location was nice and safe with plenty of light . the staff was helpful. this time I didn't use the pool of gym but last time it needed maintenace attention it appeared fine from the hallway. I will continue to be a regular customer up... More

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COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your review. I am so happy you enjoyed your stay. I am happy to report repairs were made to our fitness center and pool and I hope you are able to enjoy next time you are in the area. Thank you for your business and we hope to serve you again! More

Virginia Beach, Virginia
Top Contributor
115 reviews 115 reviews
51 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed July 2, 2014

This is a very good property. Friendly staff, good value. Food prices a bit high, but this is typical of Courtyard by Marriott. We would stay there again if we stop in the Rocky Mount area. We have recommended this property to friends.

Was this review helpful? Yes 3
COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for this awesome review! It is truly our pleasure to serve you! Your referrals also greatly appreciated! I will be sure to share your comments with the staff. Safe travels to you and we anxiously await the opportunity to serve you again! More

New York City, New York
1 review
5 of 5 stars Reviewed June 8, 2014 via mobile

This was such an excellent hotel, the staff was excellent. While staying I experienced a whole new world, an EXCELLENCE world. Thank you to such a excellent team. I will make this out families new stop from now on.

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CIrockymountgm, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank for this EXCELLENT review! Our service is centered around EXCELLENCE and we are so happy to share it with you. It was our pleasure to serve you and we look forward to your many returns! Thank you for your business! More

Trenton, New Jersey
Top Contributor
86 reviews 86 reviews
8 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed June 7, 2014

From a platinum Marriott member -- this Courtyard is run down and needs some TLC. Toilet paper holder not in the wall and drapes have rarely been cleaned. Had a 2013 calendar of events hanging on the fridge.

Was this review helpful? Yes 3
COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for your review. I greatly apologize for the inconveniences you experienced while at our property. Our goal is to provide an excellent experience warranting a return and I'm so sorry we failed you. I have shared your experience with the entire staff in an effort to prevent from re-occurring. I would like to thank you for your loyalty... More

Conover, North Carolina
Top Contributor
140 reviews 140 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed June 5, 2014

Located just off I-95 and US 64 this gem is tucked back in a corner but worth the turns to find. Quiet, so clean you'd think it was brand new - but it's 3 years old - with very nice, friendly staff and good food. One of the better Courtyard's I've stayed in - and one I'd highly recommend.

Was this review helpful? Yes 1
COMFORTINNGM2014, Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for this awesome review. It was truly our pleasure to serve you! I will be sure to share your feedback with the entire staff. Whenever you are back in the Rocky Mount area, we hope to have the pleasure of serving you again. Thank you for your business! More

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Additional Information about Courtyard by Marriott Rocky Mount

Address: 250 Gateway Blvd, Rocky Mount, NC 27804
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Rocky Mount 3*
Number of rooms: 87
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Also Known As:
Courtyard By Marriott Rocky Mount Hotel Rocky Mount
Courtyard Rocky Mount
Rocky Mount Courtyard
Rocky Mount Marriott

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