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Courtyard by Marriott Rocky Mount

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250 Gateway Blvd, Rocky Mount, NC 27804
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1 room 1 adult
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Courtyard by Marriott Rocky Mount
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204 Reviews from our TripAdvisor Community

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Raymond, New Hampshire
Level Contributor
12 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I were traveling during winter storm Jonas and had decided to stop here for the night. The moment we walked in the door we were greeted with smiles by friendly and welcoming staff. When we asked about places for dinner we were given many options and options for breakfast in the morning. Breakfast at the hotel was... More 

Helpful?
Thank chelseab61383
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

I am so pleased that you enjoyed your stay with us. I know the weather was bad and sometimes this can create a bit of stress to an unexpected stay. I will pass along your compliments to my staff. THank you for taking the time to compliment us! More 

Mount Laurel
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time at this hotel. It appeared to be brand new, or updated recently. The room was on the first floor, usually a noisy floor, but it was so quiet I wondered if anyone else was there. No doors slamming or anything to break the quiet. The bed was wonderful and tucked sideways in the room so... More 

Helpful?
Thank Kristofur
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to let us know how your stay was while at the CY in Rocky Mount. I am happy that you were satisfied with your stay and the service that you received. I will also pass along the Engineering issues that you had in the room and get them corrected so that does... More 

Charlotte, North Carolina
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Decent room for the price. The reason for just average rating is there was a giant mold spot on shower ceiling also the hot tub knob was broken. In room coffee was nice and all outlets had USB plugs. Front desk staff was out of sight when I entered and I did have to wait a couple of minutes until... More 

Helpful?
Thank Rexalent
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to comment on your stay while in Rocky Mount. It seems that we fell short on a couple of items while you were here. I have to assure you that we have fixed the mold spot on the ceiling in the room. It seems there was a leak in that ceiling that went unnoticed,... More 

Philadelphia, Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My family and I stayed on our way back home from Florida. Everything was good, clean room, comfortable beds with extra pillows, clean bathroom. Nothing to complain about! 12 o'clock check out is nice also!

Helpful?
Thank Buck W
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind words! More 

New York
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 30, 2015 via mobile

500 mile stopover on the way driving to Florida. Easy location just near I-95. Great rate. Friendly staff, great room and gym, convenient morning breakfast Starbucks onsite. Really couldn't ask for more as we headed to our next Courtyard Marriott 575 miles away in Daytona Beach.

Helpful?
Thank steven0tt0
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for your kind words about our hotel. More 

Fairfax, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 29, 2015

Earns a third dot or star on most sites because of the facilities, but this is much more of an older refurbished motel than hotel. Best part is Price Line accepted our bid for a room, which bought us a king bed and fold-out sofa that was not intended for actual use in my opinion. Thin mattress, no pillow. In... More 

Helpful?
Thank Dwarf_Cinquefoil
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to let us know how your stay was while at the CY in Rocky Mount. I am so sorry that your visit with us fell a little short of your expectations. I will pass along all of your concerns with my leadership team and assure you that each and every one will... More 

New York City, New York
Level Contributor
110 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 190 helpful votes
4 of 5 stars Reviewed December 27, 2015

We researched a destination to stay overnight on our way down to Florida and decided to stay over in Rocky Mount. This Courtyard is right off I95 so very convenient. The rooms were renovated about five months ago in a new and very contemporary design that includes a small loveseat and ottoman in the room which was great! Bedding was... More 

Helpful?
Thank rhkfreespirit
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind words with regard to your stay at our hotel. We appreciate your taking the time to compliment us! Sincerely, Su Anderson More 

Chatham, Massachusetts
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 4, 2015

We had a lovely suite but the bathroom was dirty. Fiberglass had a lot of soap scum on it. The room was near the highway and extremely noisy. The window did not close properly and this made it worse. Rugs also not vacuumed well. Dead bolt on door did not work. Pillows very hard and uncomfortable. For a hotel that... More 

Helpful?
Thank JKS12
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to let me know how your stay was while in Rocky MOunt. I am so sorry that the stay was not one that you have come to expect from a home away from home. I have shared your comments with my staff to ensure that this does not happen in the future, especially taking... More 

Travelers are raving about these Rocky Mount hotels

Fort Lauderdale
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015 via mobile

We were pleasantly surprised by how great the renovations were to this hotel. The staff was awesome and our room was new and clean and very modern. Nice furniture and bedding. Indoor pool and jacuzzi. Great value! Glad we stayed here! Thank you.

Helpful?
Thank Travelfan215
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

THank you for your kind review of your stay at our hotel. We appreciate each and every guest that stays here. I am so glad that you enjoyed our renovations along with the amenities we offer at the hotel. We look forward to your staying with us again when you come through. Sincerely, Su Anderson More 

Kissimmee, Florida
Level Contributor
98 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed December 2, 2015

We stayed here one night on our way up north to the see family. We are Marriott Elite members so we do try to stay at Marriott properties. Unfortunately, the standards of our past few trips seem to say that Marriott is losing the quality control battle. We booked our room a few weeks in advance. Due to traffic jams... More 

Helpful?
Thank fernh
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for taking the time to let me know how your stay went. I am sorry that your stay was less than you have come to expect from a Marriott property. I have shared your housekeeping concerns with my Housekeeping Manager so that they will know where their shortcomings were and can address this with her staff.... More 

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