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Courtyard by Marriott Rocky Mount

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250 Gateway Blvd, Rocky Mount, NC 27804
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Courtyard by Marriott Rocky Mount
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Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
Courtyard by Marriott Rocky Mount
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170 reviews from our community

Traveler rating
    60
    45
    34
    25
    6
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65
33
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23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bluffton, South Carolina
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel on our way back to Hilton Head. Yes they are renovating and I must say looks pretty nice so far. However, they stopped short when it comes to the bathroom, which is quite important to the ladies. Surprising enough they spent a good deal of money on the rest of the room, but not to replace... More 

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Southern US
Top Contributor
171 reviews 171 reviews
20 hotel reviews
97 helpful votes 97 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Good: most of the hotel is renovated, good location, lobby is nice, very good service. The Bad: old furniture and furnishings in places, pool being redone and closed, a little confusing to find This is an older hotel that is 2/3s renovated. The exterior, lobby and most of the walls look great. Some furniture has seen a decade of... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

THank you for taking the time to let me know how your stay was while here. As you know, we are undergoing a renovations of our rooms. We will very soon be a brand new hotel with brand new furniture. I hope that you will be coming back through Rocky Mount again so that you may experience a Brand New... More 

Monmouth County NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

Family Being marriott time share owners I'm Highly disappointed!!! $119 night is too much for unrenovated rooms with chewed up furniture, chipped old painted tubs, mini fridge that sounds like a truck breaking down, squeezing thru end table and crooked dresser to get to bedroom, no complimentary tea or coffee breakfast or shampoo etc. Stay elsewhere for $20 more and... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

I am so sorry that your stay was less than you have come to expect from a Marriott property. My company has recently purchased this hotel in Sept of 2014. The first commitment that they made to us and to Marriott was to renovate the rooms and some of the public areas. As you can see, we are just beginning... More 

Haddonfield, New Jersey
Top Contributor
85 reviews 85 reviews
10 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed April 22, 2015

I have found the Courtyard to be my favorite chain of hotels in the past year but this one was a little disappointing. No one was very friendly or welcoming, the room was clean but the beds weren't very comfortable. All and all it was a very unmemorable stay. Won't be back to this Courtyard.

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to let me know how your stay was while in Rocky Mount. I am so sorry that your expectations were not met. I have forwarded your comments to each and every one of my leadership team to have them share with their staff. I am so sorry that my staff did not treat you... More 

Melbourne, Florida
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 9, 2015

We travel frequently for business and Rocky Mount is a good spot. In the last few months we've stayed in rocky mount 3 times. Twice with our pet and once without. For our trip without our pet we decided on the Courtyard. We stayed in room 109 and it was clean but very old. Chipped tub and chipped furniture. I... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for your comments with regard to your stay here. It pleases me to let you know that we are currently undergoing a renovation that includes the rooms, bathrooms and pool area. I hope you will stay with us again after we are completed with the renovations so that you may expereice a Brand New Stay! Sincerely, Su Anderson... More 

Bryn Mawr, Pennsylvania
Top Contributor
60 reviews 60 reviews
3 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed April 7, 2015

Okay so I am clean hotel snob. This Courtyard is very clean. Nice entry with a Bistro. We had a nice room with a balcony, when was the last time you had that. Not that their was much to see, but it was nice to open the doors in a room for once. Great welcoming staff, actually better than most.... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind words. We are currently undergoing a renovation of our hotel. I hope you will be able to come stay when it is complete....maybe we can get a "4" out of you then. (smiles) Sincerely, Su Anderson General Manager More 

Pasadena, Maryland
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 7, 2015

The hotel provided a great stop from a long day drive. The front desk staff was very friendly and accommodating. After a long drive we decided to just eat in the hotel instead of venturing out to one of the many locations nearby. The restaurant//bar was busy due to the NCAA Mens Final Four game...but the staff was friendly and... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your positive review of our property and your stay. I will pass along your comments to my staff. They will be happy about everything that you said. I hope you will be able to stop by again once our renovations are complete. I know that it will be a brand new stay for you when... More 

Senior Contributor
49 reviews 49 reviews
5 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 28, 2015

We are loyal Marriott customers and so we stay at their hotels whenever we travel. The lobby was renovated and the rooms are undergoing renovation beginning this month. While our room was a bit tired looking it was immaculately clean with nice linens. The staff could not have been more friendly and accommodating.

Was this review helpful? Yes
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind words. I will pass along your comments to my staff! Sincerely, Su Anderson General Manager More 

Mebane, North Carolina
Top Contributor
61 reviews 61 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 25, 2015

We stayed at this Courtyard for a dance competition for an entire weekend. We spent time in the indoor pool (which was very clean), and ate a meal in the Bistro. Bistro was a bit overpriced, but when the food came we were pleased with it. We did have to wait a while at the counter before someone appeared to... More 

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Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you for taking the time to let me know how your stay was while at my hotel. I appreciate all of your comments and will pass them along to my staff. I am sorry that you had to wait on your food longer than necessary. I will pass this along to my staff there so that they may take... More 

South Florida, Florida
Top Contributor
440 reviews 440 reviews
162 hotel reviews
353 helpful votes 353 helpful votes
5 of 5 stars Reviewed March 18, 2015

This was a really nice Courtyard. We hadn't planned on staying here, but needed a place for overnight because of bad weather, and this one had the best rate, so we picked it. There is a really wonderful staff here. The young lady checking us in was very nice and had a great personality! (We checked in on 03/05/2015 @... More 

Was this review helpful? Yes
Su A, General Manager at Courtyard by Marriott Rocky Mount, responded to this review

Thank you so much for your kind words with regard to your stay here at the hotel. I KNOW my staff will be thrilled when I share all of your positive comments. I will be sharing your comments with them right away! Thanks again, Su Anderson General Manager More 

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