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Candlewood Suites Rocky Mount

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688 English Road, Rocky Mount, NC 27804
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Candlewood Suites Rocky Mount
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Candlewood Suites Rocky Mount
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183 Reviews from our TripAdvisor Community

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Traveler rating
    110
    45
    18
    7
    3
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (183)
  • Mar-May only
    (53)
  • Jun-Aug only
    (59)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (36)
All months
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here based on the reviews and because they are pet friendly and thought it was fine, although there were a few things that needed improvement . The pros , Krystal the front manager was amazing , friendly and always smiling and greeted us . She's the reason why people would return . The older gentleman when checking in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review

Dear dogman1964, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read you have regarded the services received from our staff and comfort of the bed up to... More 

Columbus, Georgia
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was in Rocky Mount for the 4th of July to spend some time with friends and their family. I was a great place to stay because of the friendly service and the rooms had a lot of space. You also had someplace to put all the leftovers from the party and a place to warm them up. Rooms have... More 

Was this review helpful? Yes 1
Summerville, South Carolina
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at Candlewood on a return trip home and were please with every aspect of our stay. After a long days drive we arrived to a friendly greeting, a speedy check-in, and a clean and well-appointed room. The Candlewood offers all the amenities that a traveling family or couple could need. Additionally, all management and staff people were friendly,... More 

Was this review helpful? Yes 1
Juliette, Georgia
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family stopped here while driving back from Virginia based on the tripadvisor reviews. We came in late in the evening with no reservation. The gentleman who was at the front desk was one of the most helpful hotel staff members we have ever had the pleasure of working with! He explained all the amenities and was so pleasant. It... More 

Was this review helpful? Yes 1
Willow Spring, North Carolina
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We really enjoyed our stay at this hotel. Suite was very spacious, clean, and the hotel staff was very courteous and helpful. Lobby area was clean and there is a small store with snacks, personal products, etc in the hotel. The suite is like a small efficiency apartment. We would definitely stay there again.

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Winter Park, Florida
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed June 24, 2015

Easy access from highway. Convenient, friendly, knowledgeable and accomodating staff. Dog friendly...they even have a snack pack for pups :) Awesome accommodations. Clean, well maintained with unexpected kitchen facilities (full fridge with ice maker), living room with couch, recliner, tv including DVD player. Separate bedroom with it's own tv. Relatively spacious bathroom. Very reasonable pet fee. It appears some families... More 

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Cwood688, Sales & Service Associate at Candlewood Suites Rocky Mount, responded to this review

Dear Goofster56, Thank you for your kind comments and your wonderful review about Candlewood Suites, Rocky Mount. We are thrilled that you enjoyed your visit with us and found the staff to be friendly, that means a lot to us. I hope you can visit again in the near future. We can’t wait!! Thank you, Candlewood Suites Staff More 

Monroe, CT
Level Contributor
168 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
1 of 5 stars Reviewed June 18, 2015

Candlewood Suites may say, "Hey, we're glad you're here," or "Around here, you rule," but these words are obviously brass. I reserved a two queen bed non smoking room on the first floor because I am in a wheelchair and need easy access to the outside. What did I get: a king size bed in a smoking room on the... More 

Was this review helpful? Yes 1
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review

Dear Pensman, Thank you for taking the time to leave us your feedback and for your continuous business at our hotel. On behalf of the entire staff I would like to extend my sincerest apologies for the inconvenience that you and your wife experienced during your last stay. We strive to make every guest stay at our hotel as comfortable... More 

1 review
5 of 5 stars Reviewed June 15, 2015 via mobile

Very impressed with my stay. The staff was extremely friendly, the rooms clean, and the price was right. To walk in with a full fridge, stovetop, dishwasher and microwave at the price paid was completely unexpected. I will definitely stop in again on my many trips up and down 95.

Was this review helpful? Yes
Cwood688, Sales & Service Associate at Candlewood Suites Rocky Mount, responded to this review

Dear 95tripper, Thank you for taking the time to write such a pleasant review. It is always a treat when our guests’ leave Candlewood Suites, Rocky Mount happy and impressed. We are so glad you enjoyed the comfort of your room and the attentive service provided by our team. We will be patiently waiting for your next return. Thank you,... More 

Charleston, West Virginia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 14, 2015

My family stayed over on the way to a family vacation. First time we had stayed at a Candlewood. Hotel staff was nice and areas along with our room was clean. The concept they have with the snack bar, etc. was neat (pay on the honor system or charge to your room) They had more choices than you would normally... More 

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Cwood688, Sales & Service Associate at Candlewood Suites Rocky Mount, responded to this review

Dear TravelingDuoWV, Thank you for taking your time to write an amazing review about Candlewood Suites, Rocky Mount. Your feedback is always important to us and we are so pleased that you enjoyed your stay. Thank you for choosing us and we most certainly look forward to having you stay with us again on your next trip to the area.... More 

Manville, New Jersey
Level Contributor
165 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed June 13, 2015

I was here for a 2 night stay. Upon arriving we were greeted with a warm smile and told all about what the hotel had to offer along with a list of local restaurants. We were really made to feel welcomed. We were on the second floor but I would suggest you request a room on their top floor to... More 

Was this review helpful? Yes
Cwood688, Sales & Service Associate at Candlewood Suites Rocky Mount, responded to this review

Dear Lynnie72, Thank you for being our guest and for taking the time to share your experience. We truly appreciate your 5-star rating for Candlewood Suites, Rocky Mount. We are delighted that you were comfortable during your stay. We are thrilled we have won your loyalty and we look forward to welcoming you back again soon! Thank you, Candlewood Suites... More 

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