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Candlewood Suites Rocky Mount

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688 English Road, Rocky Mount, NC 27804
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1 room 1 guest
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Candlewood Suites Rocky Mount
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191 Reviews from our TripAdvisor Community

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Traveler rating
    114
    46
    21
    7
    3
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75
55
15
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
  • All months
    (191)
  • Mar-May only
    (53)
  • Jun-Aug only
    (67)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (36)
All months
Saint Augustine, Florida
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We hadn't planned on stopping but traffic was heavy and it was getting dark. We tried to score a discounted room using a third party site but there were none available. Our usual honors award motels wanted an awful lot of $$$ for one night (especially checking in at 9PM when they hadn't rented the rooms anyway) Candlewood honored our... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW

They had everything I needed at a fair price. It included a neat little pool, gym and free laundry machines to use during my extended stay. The staff was very friendly and immediately addressed any issues/needs that I had. I'm not a pet owner, but I have to give them a thumbs up for their pet friendly accommodations. If you... More 

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Longmeadow, Massachusetts
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Pulled in at 1:30AM and were able to get 2 rooms. One room had smokey smell and had issues with key card on one room, but key issue was resolved with room reassignment and we were too tired to switch from the smokey room. Very comfortable beds and rooms were otherswise very clean and much better appointed than we actually... More 

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Baltimore, Maryland
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was the perfect place to stop last minute. I thought I could drive from Florida to Maryland all in one day but was exhausted with 5 hours still to go. The big problem was I needed someplace nice that would also allow my dog to stay. The solution was Candlewood Suites. The front desk clerk on the night... More 

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Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

booked the hotel based on location and price and got a delightful,surprise. First time at a Candlewood Suites. The property was exceptionally clean and so green oriented. My wife liked the key card electrical control box. On check in we were warmly welcomed by Krystal, who just set the stay off right...bubbly, enthusiastic, and we felt like we were being... More 

Was this review helpful? Yes 1
Level Contributor
9 reviews
5 of 5 stars Reviewed 2 weeks ago

What an easy check in with Krystal. She was great. The room were so confortable great towels can you believe an honor store. They have a great kitchen area full size refrigerator. Also the pool has an out door grill area. Walking distance to a good diner. Nearest bar at the Texas steakhouse near the Doubletree.

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Boone, North Carolina
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for work for a couple weeks. Staff was friendly and nice, helped us with anything we needed. Hotel looked fresh and updated inside and out. Internet was fast and made working at the hotel a breeze. The only issue that came up was during the last week of my stay. I came in from work on my last... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review

Dear jasontoy1, Thank you for posting a review about your recent stay with us. We are pleased that you found our hotel staff highly commendable. Your kind comments will certainly encourage our team members to work even harder to consistently delight our guests. On the other hand, we regret to read that the condition of the room prevented you from... More 

Washington DC, District of Columbia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stopped over at this hotel en route from DC to Hilton Head Island. Although our stay was okay, we opted not to stay here on our return trip (instead stated at a Quality Inn in Wilson, NC) because the cost was not worth it given what you got and there were less expensive options that, although not as great... More 

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IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review

Dear braziltropical, Thank you for writing a review about your recent stay with us. We work hard to make your your stay comfortable and pleasant so we are pleased to note that you were satisfied with the nice reception staff, room quality and adequate kitchenette and reliable WIFI connection. It is regrettable that the bathroom was not thoroughly cleaned during... More 

Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 13, 2015

We stayed here based on the reviews and because they are pet friendly and thought it was fine, although there were a few things that needed improvement . The pros , Krystal the front manager was amazing , friendly and always smiling and greeted us . She's the reason why people would return . The older gentleman when checking in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review

Dear dogman1964, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is nice to read you have regarded the services received from our staff and comfort of the bed up to... More 

Columbus, Georgia
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 9, 2015

I was in Rocky Mount for the 4th of July to spend some time with friends and their family. I was a great place to stay because of the friendly service and the rooms had a lot of space. You also had someplace to put all the leftovers from the party and a place to warm them up. Rooms have... More 

Was this review helpful? Yes 1
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