We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Rocky Mount

2.0 of 5 688 English Road, Rocky Mount, NC 27804
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Candlewood Suites Rocky Mount
Professional photos View all
Browse nearby
Candlewood Suites Rocky Mount
Candlewood Suites Rocky Mount
Candlewood Suites Rocky Mount
Write a Review

152 reviews from our community

Traveler rating
    89
    40
    14
    7
    2
See reviews for
53
45
14
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
  • All months
    (152)
  • Mar-May only
    (34)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (35)
All months
Baltimore, Maryland
1 review
5 of 5 stars Reviewed 6 days ago NEW

The front desk personnel were warm and welcoming; a helpful experience after a long day driving. The accommodations were wonderfully pleasant; first time staying with Candlewood Suites; I'll be using these facilities more in my travels. I am grateful that this is a pet-friendly facility, very clean and couldn't tell whether pets had stayed in our room prior or not;... More 

Was this review helpful? Yes
Cwood688, Sale & Associates Agent at Candlewood Suites Rocky Mount, responded to this review

Dear Kathy C, Thank you for taking the time to write such a positive review about Candlewood Suites, Rocky Mount. It is such a pleasure knowing that you had a marvelous stay. We take enormous pride in being a pet friendly hotel. Your fur babies are just as important to us as they are to you. We love pets!! We... More 

Elmira, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front desk, greg is the best guy ever great personality and friendly, and the only reason i didn't give 1 star. We opened the sofa bed and found the last guests sheets and pillow and blanket all dirty and in there and under the king bed was a opened bag of fiberfil for stuffed animals. Rest of hotel was ok... More 

Was this review helpful? Yes
Cwood688, Sales & Service Associate Agent at Candlewood Suites Rocky Mount, responded to this review

Dear Barry B, We are truly sorry that out hotel fell below your expectations in cleanliness. The situation that has occurred is unacceptable and will conducting a staff meeting addressing this situation. We hope this isolated issue doesn’t detour you from staying at our hotel, again. We are more than happy to hear that our Front Desk Clerk, Gregg, made... More 

Falls Church, Virginia
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

`I'm old enough to recall when a "suite" meant a "group of rooms" This Candlewood is the typical Interstate Highway, moderately priced "Suite Hotel". We found the rooms to be of average size, clean, not soundproof but not too noisy rooms. The hotel staff were friendly and very accommodating. It comes with the typical, industry standard prepared breakfast items, included... More 

Was this review helpful? Yes
Cwood688, Sales & Associate Agent at Candlewood Suites Rocky Mount, responded to this review

Dear 869g_j, Thank you for taking the time to write a detailed review about our hotel. We always find it more than thrilling when we have a guest that finds there stay pleasant. We take joy in knowing that the hotel staff were friendly and very accommodating. We strive to make every stay as enjoyable as possible. We look forward... More 

Rochester, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 20, 2015

My family and I and our small dog stopped here on our way home from FL. It was New Years Eve and we wanted to get off the road. The staff was friendly and accommodating, the hotel was clean and fit our needs perfectly. We will definitely use this hotel as a stopover on our next trip South.

Was this review helpful? Yes
Cwood688, Front desk at Candlewood Suites Rocky Mount, responded to this review

Thank you! Candlewood Suites, Rocky Mount NC is happy to hear that you had a wonderful stay. We sincerely strive to make our guests stay as pleasant as possible. We are sure to please you just as much on your next visit with us. Thank you, Candlewood Suites Staff More 

Milford, Delaware
Top Contributor
99 reviews 99 reviews
32 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed January 8, 2015

On a recent drive north, I began feeling tired which is how I wound up in Rocky Mount, North Carolina. The town is an easy off from I 95, and there are several hotel options. However, I had my dog with me and that limits my options. Candlewood Suites had a room and they truly are pet friendly. Upon check... More 

Was this review helpful? Yes 1
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review

Thank you for taking the time to write such a detailed and kind review. We are ecstatic that you enjoyed your stay here with us. We are pleased to know that we went above and beyond your expectations in delivering you great quality service. Take care. Thank you, Candlewood Suites Staff More 

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 31, 2014

I write to applaud your hotel for the great service we received. We were there for a soccer tournament couple weeks ago and everything was handled smoothly from Melessa (the sales director) to the front desk staff. They were very accommodating to our whole soccer team. The rooms were clean and roomy. Loved the idea of a kitchen in the... More 

Was this review helpful? Yes
Cwood688, Front desk at Candlewood Suites Rocky Mount, responded to this review

Thank you for taking the time to write such a wonderful review about our hotel. We are overjoyed to know that you enjoyed your stay with us and that our staff made you feel at home. We take pride in knowing that we are running a well-established establishment. We strive to make every guest stay as pleasant as possible. We... More 

Washington, DC
Contributor
18 reviews 18 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 26, 2014

We stayed here as an overnight stopover on our long drive to FL. Very comfortable, clean, and well equipped rooms, including full sized frig. This is the best hotel I have ever stayed at with my dogs. We don't stay in hotels much with them because "pet friendly" hotels are often very run down or have exorbitant pet fees that... More 

Was this review helpful? Yes
Cwood688, Front desk clerk at Candlewood Suites Rocky Mount, responded to this review

Thank you for writing such a detailed review about our hotel. Candlewood Suites, Rocky Mount NC is delighted to know that you enjoyed your stay. We take pride in knowing that we are running a well-established establishment. We strive to make every guest feel welcomed and at home. We certainly cannot wait until your next stay with us. Thank you... More 

Maryland
Top Contributor
85 reviews 85 reviews
50 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed December 2, 2014

Exactly a year later, we made the same trip from Maryland to SC with the same overnight stop in Rocky Mount NC at this Candlewood. As before we had our two kids and the dog. Again, the Candlewood was the perfect overnight place for our family--ample space, clean and comfortable. The only nits: (1) both keycards were flaky and did... More 

Was this review helpful? Yes 1
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review

Thank you for taking time to post a review about your stay at our hotel. We strive to make every guests stay as pleasant as possible, we are truly sorry that your key cards did not work and our coffee was not up to your standards. We do hope on your next visit to South Carolina, you choose our hotel.... More 

Tampa, FL
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 23, 2014

This hotel is perfect for what I needed it for...1 night to break up the trip up to NY. The 2 queen bed studio was big enough for the 4 of us and was clean. The beds were comfortable and the hotel was quiet. I would definitely stay here again if I was passing through Rocky Mount.

Was this review helpful? Yes
Cwood688, Sales & Associate Agent at Candlewood Suites Rocky Mount, responded to this review

Dear rloops, We are delighted to know that your stay was pleasing. “Candlewood Suites, Rocky Mount” is the perfect half way point for those long and exhausting trips to New York. We appreciate you taking the time to write a review about our hotel. We cannot wait for your next stay with us. Thank you, Candlewood Suites Staff More 

Aiken, South Carolina
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 6, 2014

Gregg at the front desk personified the attitude of Customer Service that is rarely seen in Extended Stay Facilities. As always the Room was spacious and very clean, the overall appearance of the hotel was one of care and pride. On our return trip of North to South, we usually stop a further bit south to shorten the journey home.... More 

Was this review helpful? Yes 1
Cwood688, Sales & Associates Agent at Candlewood Suites Rocky Mount, responded to this review

Dear Jay R, Thank you for taking the time to write such a detailed review. We take pride in knowing that “Candlewood Suites, Rocky Mount” has a more than hospitable staff. We strive to go above and beyond for our guests’. Our guests’ just aren’t guests’, they’re family. We hope you find your stay just as pleasant as the last.... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites Rocky Mount? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Rocky Mount

Address: 688 English Road, Rocky Mount, NC 27804
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Rocky Mount 2*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, IHG, Priceline, BookIt.com, Despegar.com, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Candlewood Suites Rocky Mount reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Rocky Mount Hotel Rocky Mount
Hotel Style:
#4 Romantic Hotel in Rocky Mount
#5 Family Hotel in Rocky Mount
#8 Business Hotel in Rocky Mount

27 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (4)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (3)
Viewed
Room/suite (8)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay