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All 21 Rocky Mount hotels

Candlewood Suites Rocky Mount

2.0 of 5 Hotel   |   688 English Road, Rocky Mount, NC 27804
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Ranked #6 of 21 Hotels in Rocky Mount
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Pat H Jacksonville, Florida
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141 reviews from our community

Traveler rating
    82
    37
    13
    7
    2
See reviews for
47
43
12
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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  • All months
    (141)
  • Mar-May only
    (34)
  • Jun-Aug only
    (48)
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    (32)
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Jacksonville, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Room was spacious and clean. The desk clerks were friendly and helpful. Especially the man who originally took our reservation and then was there when we checked in. Chrystal, the desk clerk the next morning was super friendly and helpful with travel information. The room, lobby, bathroom, yard and dog park were super clean.

Was this review helpful? Yes
Southwest Harbor, Maine
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a highway oasis! The reservations agent was gracious, the check in process easy, and the suite totally comfortable for all 3 of us. the rooms were clean and quiet, the grounds well maintained, parking easy, and there is an old fashioned diner just next door for a good old fashioned breakfast. Just a bit off of Route... More

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Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed 1 week ago

Tired, hungry after 15 hours of driving through fog, rain I had to pull over to get some rest. I stopped at one hotel on the road but they did not take pets and I stopped at another... same story. Then I pulled up at Candlewood Suites Rocky Mount. What luck - not only did they have available rooms but... More

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Ocala, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 8, 2014

We left Ocala FL on Friday headed back to MD after burying my mother-in-law. Traveling with 2 dogs I started researching a pet friendly hotel 1/2-3/4 of the way home. Candlewood Suites at 688 English Road in Rocky Mount NC had incredible reviews, so I called. I spoke with Crystal and made reservations. We arrived around 7 p.m., road weary... More

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Cwood688, Hotel Staff at Candlewood Suites Rocky Mount, responded to this review

Dear Mcgowan413, Thank you for taking the time to write a review about our hotel. We are truly sorry that we fell below your expectations. We strive to make every guest stay at our hotel as comfortable as possible. I sincerely apologize that I did not mention the HOG Rally event at our hotel. I thought you were a part... More

Port Charlotte
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 30, 2014

We always stop in Rocky Mount when traveling up and down the East Coast. We always stay at another hotel but they were full. We chose Candlewood and I am so glad we discovered it. The staff were very friendly, the grounds were groomed and beautiful, and the lobby was inviting. The suites were so spacious, the full kitchen was... More

Was this review helpful? Yes 1
Cwood688, Sales & Associates Agent at Candlewood Suites Rocky Mount, responded to this review

Dear Diana J, Candlewood Suites, Rocky Mount would like to take the time to say thank you for writing such a detailed review about our hotel. We take pride in knowing that all of are hard work pays off when we have guests that stay at our hotel and absolutely enjoy it. We are thrilled to know that you enjoyed... More

Ironton
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 24, 2014

It has no morning breakfast. But if you don't mind that. It is in a very nice location. Right off of highway 264. Easy to get to. Nice big rooms, and a very nice kitchen. Near a grocery store and just about anything else you will need if you plan to spend some time in Rocky Mount.

Was this review helpful? Yes 1
Cwood688, Sales & Associates Agent at Candlewood Suites Rocky Mount, responded to this review

Dear 6thohio, Thank you for choosing Candlewood Suites Rocky Mount NC for your current stay. We are thrilled to know that your enjoyed your stay. Candlewood Suites does not offer breakfast, but we do have our Candlewood Cupboard, which provides different varieties of breakfast food s for purchase. However, if that wouldn’t be something you are looking for, we are... More

PA USA
Top Contributor
69 reviews 69 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 17, 2014 via mobile

We try to stop here as a halfway point. It's clean, comfortable, and convenient. Plenty of roaming green outside. Close to amenities. Easy 95 access. Pretty quiet too. My wife is fussy and it's a go with her.

Was this review helpful? Yes 1
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review

Dear Sailthai, Thank you for taking the time to write a review about our hotel. We are truly pleased that you enjoyed your recent stay with us here at the Candlewood Suites, Rocky Mount NC. We are also thrilled that it was a go with your wife. We most certainly can’t wait for your next return. Thank you, Candlewood Suites... More

Pittsburgh, Pennsylvania
Top Contributor
50 reviews 50 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 15, 2014

Stayed here for 1 night while on business travel. I arrived a little early and tried to check in. I was turned away...I returned exactly at check in time and the unfriendly desk clerk reluctantly checked me in. She truly acted like I was putting her out....Telling me they had 61 check outs the night before. Honestly, it was irrelevant... More

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Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review

Hello Darla P, Thank you for taking the time out of your day to write such a detailed review about our hotel. We are pleased that you chose Candlewood Suites as your recent stay. We would like to apologize for a few of your inconveniences. We are truly sorry for the way your check-in process was handled. We try our... More

Pittsburgh, Pennsylvania
Contributor
17 reviews 17 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 27, 2014

On the way to Topsail Island stayed here. Front desk staff was very nice and courteous,room was very clean and had no problems bringing my bulldog. Close to major highways and attractions will for sure be back.

Was this review helpful? Yes 1
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review

Dear luke127, Thank you for taking the time to write such a great review about our hotel. We are thrilled to hear that you enjoyed you stay with us here at the Candlewood Suites, Rocky Mount NC. We push really hard to make all our guests happy and comfortable when they stay with us. We can’t wait to see you... More

Toms River, New Jersey
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 18, 2014

The front desk staff was always pleasant and outgoing, day or night. Our initial impression of the hotel was positive. The lobby appeared well-maintained and well-equipped with information for out of town guests, such as menus for local eateries. Our room was quite spacious and we loved the idea that it included a kitchenette for the price. However, one of... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review

Dear ValGal214, Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the friendliness of our staff. We're sorry for the experience you had with your room accommodations. It is regrettable that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to... More

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Additional Information about Candlewood Suites Rocky Mount

Address: 688 English Road, Rocky Mount, NC 27804
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Rocky Mount
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Rocky Mount 2*
Number of rooms: 83
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Also Known As:
Candlewood Suites Rocky Mount Hotel Rocky Mount

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