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Candlewood Suites Rocky Mount

2.0 of 5
688 English Road, Rocky Mount, NC 27804
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Candlewood Suites Rocky Mount
Ranked #4 of 20 hotels in Rocky Mount
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97 reviews from our community

Traveler rating
    57
    27
    8
    5
    0
See reviews for
Families
30
 
Couples
35
 
Solo
7
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Rural Georgia
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 13, 2013

An earlier review praises this hotel as being dog and pet friendly and that should scream stay away for the rest of us. I am sitting in this hotel as I write this review. I saw a Tripadvisor sign as I checked in. I thought we were a better class of traveler than to recommend a quickly worn, cheaply furnished,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review
May 1, 2013

Dear Centerfield3, Thank you for your recent stay with us and reviewing our property. I am sorry that this particular visit was a disappointment for you especially with the service received from our staff and room accommodations being sub par. Your comments will be used to consider improvements needed and we hope that you can give us a chance in... More

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 1, 2013

We had an excellent experience during our one-night stayover on our return trip from Florida. Room was comfortable, very clean and had all that we expected. Person on duty at desk was especially helpful even though it was a very busy check-in period with lots of travelers arriving at the same time. Hotel is located in area where other new... More

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Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review
April 4, 2013

Thank you so much for taking time out of your day to leave feedback on our TripAdvisor page. We are so delighted to hear that you had an excellent experience here at the Candlewood Suites, Rocky Mount. Our staff tries to accommodate our guest with the upmost respect in a timely fashion. We like to believe that we treat our... More

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed March 25, 2013

Clean, fully equipped kitchen and accommodations. My family had a wonderful experience any this hotel and will be happy to recommend Candlewood. We booked 2 rooms for a 2 day stay and we were pleased with our accommodations. Staff is friendly and the grounds are well kept, and I noticed pet waste disposal nearby. Great stay.

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Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review
April 4, 2013

Thank you for leaving feedback on our TripAdvisor page. We are so estactic to hear that you and your family had a wonderful experience. Here at the Candlewood Suites, Rocky Mount we try to transcend to the best of our abilities for all of our guests. We take pride in our hotel and strive to make it as pleasant as... More

Monroe Township NJ
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2013

We have stayed two times at this motel and both times the staff have been outstanding. They are customer and hospitality focused. The staff had our complete comfort and safety as their priority. They went above and beyond expectations. If I could give them many more stars I definitely would.

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Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review
March 14, 2013

Thank you for choosing Candlewood Suites Rocky Mount as your preferred hotel. We were please to hear that you enjoyed both of your stay with us and felt even better to know that our staff have been outstanding. We strive to make everyone’s stay as enjoyable as we can. We sincerely appreciate your comments and hope to see you back... More

Virginia Beach, Virginia
Top Contributor
134 reviews 134 reviews
45 hotel reviews
Reviews in 56 cities Reviews in 56 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 11, 2013

I have stayed here on several occasions and have always be pleased. Staff is good and check in is quick and easy. It is a short walk to get something to eat. The Harley Davisdon dealer also shares the parking lot. I will stay here again.

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See 2 more reviews by Adak C for Rocky Mount
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review
March 14, 2013

Thank you for choosing Candlewood Suites as your preferred hotel on your trips to Rocky Mount. We are please to hear that you enjoyed your stay with us. We truly appreciate you taking time to provide your comments. Please let us know if there is anything we can do to accommodate you in the future. We look forward to seeing... More

Lebanon PA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 24, 2013

We were traveling down to Florida with our 2 dogs. This motel was the best dog friendly motel we ever stayed in. The receptionist was so friendly and made a point of meeting the dogs and giving them treats. There was a very good pet walking area with pickup bags. Our room was convenient to the pet walking area. My... More

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Cwood688, Manager at Candlewood Suites Rocky Mount, responded to this review
February 12, 2013

Thank you for choosing Candlewood Suites Rocky Mount as your hotel preference. We were please to hear that you and your pets enjoyed your stay with us. Please let us know if there is anything we can do to accommodate you in the future. We look forward to seeing you and your pets again! Sincerely, Candlewood Suites Staff More

New Jersey
Top Contributor
51 reviews 51 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 22, 2013

We stayed here on our way home from Florida to Nj. We called the 800# to reserve 2 adjoining rooms. When we arrived at 9pm that evening (after bring in the car for 12 hours) we found out the hotel did not have any adjoining rooms. We couldn't comfortably fit in 1 room so we kept the reservation as is.... More

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See 2 more reviews by Martysue for Rocky Mount
IHGCare, Guest Relations Manager at Candlewood Suites Rocky Mount, responded to this review
February 5, 2013

Dear Martysue, Thank you for choosing Candlewood Suites Rocky Mount as your hotel preference. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. I am sorry there's no adjoining room at our property and for the smelt of smoke. Please... More

Pennington, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 19, 2013

Clean and comfortable place to stay when travelling with your pet. Shower water temperature control took a minute to figure out, but everything else in the room worked as it should. Kitchenette is definitely a big plus. Would definitely stay again.

Was this review helpful? Yes 1
Cwood688, Manager at Candlewood Suites Rocky Mount, responded to this review
February 12, 2013

Thank you for choosing Candlewood Suites Rocky Mount as your hotel preference. We regret to hear about the water temperature and the use of the faucet in the tub.We were please to hear that you and your pets enjoyed your stay with us. Please let us know if there is anything we can do to accommodate you in the future.... More

Milton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 10, 2013

I found the Candlewood Suites to be a reasonably comfortable hotel, although a bit older. It is nice having the suite inside the room. We arrived late, and noticed that the floors are not soundproofed that well, as we had the people below banging on the ceiling while we were getting the kids into bed. This was a bit annoying,... More

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Cwood688, Manager at Candlewood Suites Rocky Mount, responded to this review
February 12, 2013

Thank you for choosing Candlewood Suites Rocky Mount as your hotel preference. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our regret that we failed to deliver an exemplary performance in this context. I'm sorry for the inconvenience of our other guests inconsideration to you and your family. Please accept our sincere... More

Bushkill, Pennsylvania
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 7, 2013 via mobile

We were driving from PA to Florida for Christmas. We normally stop in North Carolina when we make this yearly trek. We travel with our dog, and don't make a reservation. We stopped at a rest area to pick up a coupon book and came across this hotel. The price was decent and they took pets, so we called and... More

Was this review helpful? Yes
Cwood688, Director of Sales at Candlewood Suites Rocky Mount, responded to this review
February 12, 2013

Thank you for choosing Candlewood Suites Rocky Mount as your hotel preference. We are hospitality professionals who pride ourselves on delivering world class customer service and it is our goal to exceed the expectations of our guest needs. We are happy to hear that you and your pets needs were met. We truely appreciate your comments in regards to our... More

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Hotel Summarization (Beta)

What travelers say

  • Full kitchen(5)
  • Very clean(5)
  • Front desk staff(3)
  • CUSTOMER SERVICE(3)
  • Diner next door(3)

Additional Information about Candlewood Suites Rocky Mount

Address: 688 English Road, Rocky Mount, NC 27804
Phone Number:
Region: United States > North Carolina > North Carolina Coast > Rocky Mount
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Rocky Mount
#6 Family Hotels in Rocky Mount
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
New Rocky Mount Extended Stay Hotel Offers Choice Amenities Welcome to the Candlewood Suites in Rocky Mount, North Carolina. Our hotel is conveniently located just off Highway 64 and is just 2 miles from I-95. The Rocky Mount - Wilson Airport (RWI) is only nine miles away. Business travelers can make it to and from their meetings easily with the Gateway Convention Center located less than a mile from our Rocky Mount hotel. Businesses within 10 miles of the hotel include Nash General Hospital, Hospira, RBC Centura, Honeywell, Boddie-Noel and the Rose Hill Conference Center. Vacationers can enjoy indoor and outdoor attractions while staying at our hotel in Rocky Mount. Outdoor attractions include the 57-acre Battle Park and Rose Hill Plantation, featuring a sporting clays course where visitors can shoot skeet. Local indoor activities include the Golden East Crossing Mall and the Imperial Centre, featuring an Arts Center and the Children's Museum and Science Center. Historic downtown Rocky Mount is just six miles from the hotel. Visitors can feel comfortable with premium amenities throughout our all suite hotel in Rocky Mount, North Carolina. You can stay connected with our Business Center and free high-speed Internet access in each room. Other amenities include the Candlewood Cupboard, our convenience store, a Fitness Center, a free guest laundry room and a free movie library. Book today for our great Rocky Mount, NC hotel deals. ... more   less 
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Also Known As:
Candlewood Suites Rocky Mount Hotel
Candlewood Suites Rocky Mount Hotel Rocky Mount

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Candlewood Suites Rocky Mount
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