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Quality Inn & Suites Rockingham

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400 West Broad Street, Rockingham, NC 28379
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Quality Inn & Suites Rockingham
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Quality Inn & Suites Rockingham
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51 Reviews from our TripAdvisor Community

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Traveler rating
    9
    18
    12
    4
    8
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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    (51)
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    (20)
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    (17)
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kentucky
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 13, 2015

Clerk at front was extremely nice and was originally from my home area. Room was clean and water was hot. New TV along with microwave and refrigerator. Free WiFi and breakfast. It was convenient to the interstate.

Was this review helpful? Yes
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015 via mobile

We stayed here on 5/23/15 -5/24/25 Everything was good except for they ran out of breakfast before time. We were told that breakfast ended at 10 a.m. I went downstairs at 9:00 a.m. to eat. All of the eggs and bacon was gone. The lady was pulling the pans out. When my husband asked if they would be putting no... More 

Was this review helpful? Yes 1
GA
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 19, 2015

Once again, we came back to this hotel and IT'S ALWAYS SOMETHING. First off, the check in lady was very nice but once we got in the room, that's when the problems started. The room stinks and there was stains on the cover. BUT, the front desk lady was very helpful, she offered me some spray and another spreed and... More 

Was this review helpful? Yes
Ashley H, Manager at Quality Inn & Suites Rockingham, responded to this review

I am pleased to hear that overall your stay was ok and that my desk clerks were helpful with the inconvenience that occured during your stay. I would like to apologize for the smell in your room and the stains on the cover. I will take action in correcting these issues right away. Again thank you for your business and... More 

Charleston, South Carolina, United States
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed May 6, 2015

HORRIBLE. Worse mattress I ever slept on. Not dirty, just small and rock like in nature. It's obvious this is a universal thing. Lets throw on a $299 king mattresses and SAVE MONEY. You know you're in trouble when the top of the mattress and the bottom of the head board exposes a GAP!!! So low was like sleeping on... More 

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Ashley H, Manager at Quality Inn & Suites Rockingham, responded to this review

I apologize for my entire team for failing to meet your expectations regarding the mattress in your room. We value your feedback and use it to make improvements where needed. We are actually in the process of purchasing new mattresses for the entire hotel. I will also take measures in correcting my front desk clerks behavior in how to handle... More 

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4.5 of 5 stars
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Apex, North Carolina
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed October 17, 2014

Booked for two nights this week for business. This is a typical outdoor corridor hotel, dated like most of the reviews here said, average rooms, average cleanliness, average breakfast, nothing beyond that. But where they lost my business was when there was a problem and they did nothing to show that they valued my business. On the morning after my... More 

Was this review helpful? Yes 2
Ashley H, Manager at Quality Inn & Suites Rockingham, responded to this review

Please allow me to apologize for the inconvienence regarding the internet. We were in the process of switching our internet provider and they ran across some difficulties. We have no control over that issue but are happy to assure you that it is back up and running perfectly. More 

GA
Level Contributor
52 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed August 27, 2014

I wrote a review about this hotel last winter, and had the wrong hotel. It was the Quality Inn, but not this one, not even in this state. So, I wanted to apologize to the hotel, the manager, the employees, and those who read my review. Although, I have stayed at this hotel before and that's why I returned. The... More 

Was this review helpful? Yes
Ashley H, Manager at Quality Inn & Suites Rockingham, responded to this review

Thank you so much for taking time to fill out a survey and clarifying the last one. We are so pleased to hear that you enjoyed your stay at our hotel and that you got a good nights rest. We look forward to accommadating you again in the future! More 

Detroit
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed August 5, 2014

Just there for and overnight stop over. Hotel staff was friendly and helpful. The room had a fresh smell and clean linen. The carpet was clean, the bathroom was also clean. The breakfast was fine and the area was clean. Check in and out was just great.

Was this review helpful? Yes 2
Ashley H, Manager at Quality Inn & Suites Rockingham, responded to this review

Thank you so much for taking the time to fill out a review on your recent stay at our hotel. We are so pleased to hear that our staff was friendly,room was clean, and that you enjoyed the free hot breakfast. We thank you for your business and look forward to accommodating you with the same experience next time your... More 

Charlotte, North Carolina
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 25, 2014

I recently stayed several nights at the Quality Inn in Rockingham, N.C. for the US Open. Knowing that the facility had a little age, I tried to be somewhat open minded about the condition of the room. It was just fine. It was clean and I had no problems at all. I went to the pool and it was inviting... More 

Was this review helpful? Yes 4
Ashley H, Manager at Quality Inn & Suites Rockingham, responded to this review

Thank you so much for giving our hotel a chance.We are very pleased that you enjoyed your clean room,outdoor pool, and free hot breakfast! I have shared your kind words with my desk clerk Stephaine and she joins me in thanking you and we look forward to accommodating you again in the future! More 

Knaresborough, United Kingdom
Level Contributor
492 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 310 helpful votes
3 of 5 stars Reviewed May 29, 2014

There is no getting away from the fact that this hotel is a tad dated. The exterior staircases and landings are as welcoming as a run down tower block, but I don't suppose that there is much that the management can do about this. The pool area on the other hand is perfectly nice. The hotel rooms are rather tired... More 

Was this review helpful? Yes 3
Ashley H, General Manager at Quality Inn & Suites Rockingham, responded to this review

Thank you so much for your review on your experience at our hotel. We are an older hotel but we take pride in making updates often so our guest will have an enjoyable experience at our hotel. We are pleased to hear that you enjoyed our outdoor pool,clean room,hot breakfast bar and our friendly helpful desk clerk Tonya. More 

Akron, Ohio
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed May 27, 2014

We were traveling to MB bike week and stayed here. It was not our first choice but since our friends checked the first choice and decided to upgrade we followed them. Glad we did! Tonya at the front desk was number one best impression. She put us in a room next to our friends and across from the pool. she... More 

Was this review helpful? Yes 2
Ashley H, General Manager at Quality Inn & Suites Rockingham, responded to this review

Thank you so much for sharing your experience at our hotel. I am so pleased that you decided to stay with us on your way to the beach and that my desk clerk made sure you got exactly what you wanted. We look forward to seeing you again in the future! More 

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