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All 8 Roanoke Rapids hotels

BEST WESTERN Roanoke Rapids Hotel & Suites

2.5 of 5 Motel   |   136 Sheraton Drive, I 95 Exit 171 (Route 125), Roanoke Rapids, NC 27870 (Formerly Holiday Inn Express Roanoke Rapids)
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Ranked #7 of 8 hotels in Roanoke Rapids
A recent review
4 of 5 stars reviewed 3 weeks ago
Romar A Andrews Afb, United States
  • Reviews (66)
  • Photos (27)
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  • Room tips (11)
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66 people have reviewed this hotel

Traveler rating
    5
    18
    24
    6
    13
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31
12
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Williamston, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

The motel was alright from the outside and the check-in was smooth and courteous. However, the water pressure was low and the water turned orange for a time. The pool looked like something out of Bate's Motel when we arrived. The room was small and cramped, especially the bathroom. The worst thing was the professionalism of the cleaning staff. I... More

Review collected in partnership with Best Western

Was this review helpful? Yes
belashah, General Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Thank you for your feedback. We are sorry to hear any inconvenience you may have experienced. We rest assure you your feedback has been taken into review and will be dealt with the upmost priority. General Management More

Andrews Afb, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel changed from the Holiday Inn Express to the Best Western and the quality remained the same. Clean and comfortable. Plush bed and new room furniture. Very friendly staff! Whether you receive a standard or suite room, you can't go wrong! Best Western staff.....please keep up the great work! We will be back! Thanks

Review collected in partnership with Best Western

Was this review helpful? Yes
Alice S, Front Office Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Thank you for taking the time to share your experience with us. We are happy to hear your enjoyed your stay. We are looking forward to seeing you again soon. Sincerely Alice Sayers Front Desk Manager, rzzst9@gmail.com or 252-536-2300 More

Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 29, 2014

I stayed at this facility a few weeks back. Great room, ice cold air, great bathroom - all restaurants are an exit either way on I-95. After driving for 12 hours I really didn't want reheated Sysco nor drive to another exit to eat.

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 15, 2014

I stay a lot at different hotels on the east coast and I have never had the front desk clerks NOT speak to people when checking in. We had our daughters college graduation gathering there (Hilton Garden was already booked) and I will NEVER go back to this place for anything. I thought it was just me, but I had... More

Was this review helpful? Yes 2
belashah, General Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Thank you for your feedback. We are sorry to hear any inconvenience you may have experienced during your stay at Best Western. Since May, several changes have taken place with our staff and guest services. Nevertheless, we have taken your feedback into review and will be dealt with the upmost priority. General Management More

Holbrook, New York
Top Contributor
83 reviews 83 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 4, 2014

Formally Holiday Inn Express. Travelling from south to north. Called ahead & made reservations to sleep overnight. Reasonably priced room. Clean & neat. Morning continental breakfast. Staff friendly .

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Toms River, New Jersey
1 review
3 of 5 stars Reviewed April 26, 2014

Stayed one night on our way home. Room was clean but the air conditioner did not seem to work properly. It took a long time for it to turn on. Same with refrigerator. It was not getting cool before we went to bed but water turned to ice overnight. I agree with other reviews, breakfast was pretty bad. There was... More

Was this review helpful? Yes
belashah, General Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Thank you for your feedback. We are sorry to hear any inconvenience you may have experienced during your stay. Since April, our property has made significant changes within the staff, guest services, and new corporate affiliations. We encourage you to visit the newly enriched Best Western again and let us know about your experience. Nevertheless, we have taken your feedback... More

Wesley Chapel, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2014 via mobile

Dirty rooms and bed pillows stained. Pulled out nightstand to find outlet and it looked as though no one ever cleaned that area. I am a female and felt I was staying at a truck stop hotel. Was not impressed with breakfast area. Too small and not able to accommodate all guests. I would not recommend if you are a... More

Was this review helpful? Yes
belashah, General Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Thank you for your feedback. Since April, numerous changes have taken place including the staff, guest services, along with new corporate affiliations. We encourage you to come visit Best Western again and let us know of your experience during your stay. Nevertheless, we have taken your feedback into review and will deal with it with the upmost priority. General Management More

Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 2, 2014

I was here visiting a friend who was in town on business. I was a bit skeptical when I saw the hotel was off the highway but when I got inside I was quickly put at ease. The room he had was very nice and comfortable. I enjoyed every second there. It was clean and very spacious. TV channels were... More

Was this review helpful? Yes
Contributor
16 reviews 16 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed March 24, 2014

The entire place smells like an ashtray. It's pretty gross (though the hotel it's self is not in bad shape). I woke up every morning with a cough and congestion from breathing in the stale smoke that seems to perpetually linger. Would not stay here again.

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Dear Roadyeti, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Miami, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 30, 2013

We’ve been recurring guests during the holidays and have NEVER experienced such poor service, definitely below your standards. As a frequent guest and club member I am very familiar with them. Here is a recap of our experience: Day: 12-24 keys didn’t work had them updated at front desk. Day: 12-25 came back late to find the room was not... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at BEST WESTERN Roanoke Rapids Hotel & Suites, responded to this review

Dear MQA-Fla, Thank you for taking the time to express your thoughts and concerns. Please allow us to apologize for the over-all experience you had and any inconvenience you may have encountered that did not live up to your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel... More

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Additional Information about BEST WESTERN Roanoke Rapids Hotel & Suites

Address: 136 Sheraton Drive, I 95 Exit 171 (Route 125), Roanoke Rapids, NC 27870 (Formerly Holiday Inn Express Roanoke Rapids)
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Roanoke Rapids
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Roanoke Rapids Hotel & Suites 2.5*
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Also Known As:
Holiday Inn Express Roanoke Rapids Hotel Roanoke Rapids
Holiday Inn Roanoke Rapids
Roanoke Rapids Holiday Inn

27 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Best Western Roanoke Rapids Hotel & Suites welcomes you to the half-way point between New York and Florida. You are sure to find this Roanoke Rapids, NC hotel full of charm. When looking at a map of I-95, you will find Roanoke Rapids on the border of NC and VA at I-95 exit 171. The Best Western Roanoke Rapids Hotel & Suites offers a microwave and refrigerator in every room, as well as your choice of wired or wireless HSIA in every room. Attractions near the hotel: Carolina Crossroads, Roanoke Rapids Theatre, Lake Gaston, NC, Medoc Mountain, NC, Haliwa Saponi Indian Tribe, and Roanoke River. In addition, there are several historical points of interest, including museums and festivals, nearby. Local businesses: Georgia Pacific Corporation, International Paper Company, CSX Railroad, PCB Piezotronics and Lowes Distribution Center. Nearby towns: Roanoke Rapids, NC, Rocky Mount, NC, Enfield, NC, Littleton, NC, Halifax, NC, Whitakers, NC, Tillery, NC, Weldon, NC and Emporia, VA. Halifax Community College is located less than twenty miles from the hotel.We look forward to seeing you soon at the Best Western Roanoke Rapids Hotel & Suites! ... more   less 
Number of rooms
80

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