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Hilton Garden Inn Roanoke Rapids

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111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
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Hilton Garden Inn Roanoke Rapids
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Hilton Garden Inn Roanoke Rapids
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485 reviews from our community

Traveler rating
    280
    129
    41
    29
    6
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156
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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Boston, Massachusetts
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice hotel, pleasant service, no complaints! Was especially nice to get to our room and find out they offered room service. Beds were comfy, rooms spacious and I love the Keurig coffee maker in the room. Shrimp cocktail, garden quesadilla and spinach salad were served to us. Delicious, large portions, fresh. We got an early start so did not enjoy... More 

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com 252 519 2333 More 

Fairfield, Connecticut
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We've been traveling back and forth between New England and Florida with a cat, so we needed a pet friendly hotel and also wanted one near some decent restaurants. The Hilton Garden charges a $30 pet fee which we think is reasonable. The hotel is attractive, the staff is friendly and the rooms are very functional. There is a restaurant... More 

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We are happy you enjoyed that we are a pet friendly hotel. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise Brown... More 

Kingstree, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

i stayed at this hotel on 3-25-15 very nice staff , very friendly and helpful courteous room was very clean and comfortable , king size bed slept great bathroom was very clean with adequate supplies room was very quiet breakfast the next morning was very good , the staff was friendly they had a good selection with grits, eggs ,... More 

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We are happy you enjoyed our fresh cooked to order breakfast. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise Brown Front... More 

Annapolis, Maryland
Top Contributor
59 reviews 59 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Not a resort, but large , clean room, free wifi, and helpful friendly staff made for a restful stop at a reasonable price. On checkout, I asked if there was a place to get ice nearby. The staff immediately offered to ice down our cooler from the kitchen's icemaker. Little touches like that make a difference.

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We are happy you enjoyed your room. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise Brown Front Office Supervisor Hilton Garden... More 

Calais
Contributor
16 reviews 16 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pretty bad experience. Bathroom was filthy. Poorly supplied toiletries. Pillows smelled like DOG. Dinner was pretty uninspired. Breakfast was not incuded. Nothing close as an alternative for dining. Hampton Inns vastly better. Kids were enjoying pool, if that is important to you. Look North 1 exit for better alternatives.

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com 252 519 2333 More 

Athens, New York
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes this is a typical chain hotel but the staff are anything but typical and they make all the difference. In fact we were so impressed that we made it a point to return to this hotel on our journey north as well as our journey south.

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We are happy you enjoyed how quiet our hotel is. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise Brown Front Office... More 

Frederick, Maryland
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 1 week ago

Arrived just before 10 pm. Very friendly staff greeted us. Checked us in, held our bags and directed us to the bar, for nite cap. Room was great and clean. Breakfast and staff could not have been better or more helpful. We have found the perfect halfway spot for our trips to see kids and grandkids in Wilmington.

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We are happy you were able to enjoy are Fresh Cooked to Order Breakfast. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you!... More 

Manchester, New Hampshire
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Lovely facility and staff from check in to check out. We got there pretty early (11am) after a 12 our drive from the Northeast with a toddler. Marques was so accommodating and let us check in anyway. He is polite, friendly and leaves a lasting impression. For the price this hotel is top notch. We have family in the area... More 

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. I am happy I was able to help you to have a great stay. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you!... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The best stay in Roanoke Rapids area. Cean room, good internet connection good work area. small but nice bar and good B-fast area. You can get dinner also but I never have. Work out & pool very good. Meeting rooms if you need them. Just a good business stay

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We are happy you enjoyed Our 24 hour indoor pool and fitness center. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise... More 

Cambridge, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Did not meet expectations of this brand named hotel although the staff were great the room itself needed some care it was clean but some things that were overlooked, maybe insignificant to most but to me not.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com 252 519 2333 More 

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