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Hilton Garden Inn Roanoke Rapids

3.0 of 5 111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
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Certificate of Excellence 2014
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Hilton Garden Inn Roanoke Rapids
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Hilton Garden Inn Roanoke Rapids
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417 reviews from our community

Traveler rating
    236
    113
    36
    27
    5
See reviews for
143
122
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64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savannah, United States
1 review
4 of 5 stars Reviewed yesterday NEW

Very good hotel, a bit off the beaten path (3 miles), overall pretty clean (need to clean pet rooms a little better). Staff very acommodating and professional. Nice location for walking pets. Nice bar.

Review collected in partnership with Hilton Garden Inn

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Nice clean room with soft mattresses and quality linens. Quiet for a good nights sleep. Indoor pool and hot tub on ground floor open 24/7 ~ Love that ! Great breakfast selection. A lot of parking. Easy to get off and back on highway for this hotel. We will stay here again !

Review collected in partnership with Hilton Garden Inn

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Joy R, Guest Relations Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

We would like to certainly thank you. We are so happy that you enjoyed your stay and look forward to checking you back in as our returning guest. Please remember to use the Hilton Garden Inn Roanoke Rapids, for your traveling needs. We appreicate you being our guest. More

roanoke rapids nc, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

staff was great during all dayparts and rooms and hallways were super clean and furnishings were clean and well maintained.really felt good about this hotel ,and staff. will definitely stay here again on my next trip. lots of positive change at the hotel,especially on the evening and night side,

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joy R, Guest Relations Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

We appreciate you as our guest. We are very greatful for your comments. And we look forward to welcoming you back as a returning guest. More

United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

no in room safe, which is unacceptable to me, and no fan in bathroom which is annoying; yes you can open bathroom door but then light reflects off mirrored closet doors onto bed, making it hard for someone trying to sleep.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joy R, Guest Relations Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

We send our deepest apologies for not having a safe in the room. I would like to know if you were made aware that we do offer a safe deposit box entry at our front desk. Where you the guest hold the key to the box. I do apologize in advance if you were not made aware or offered that... More

Miami, Florida
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place to stay if you are passing through on I 95. The rooms are spacious, beds comfortable, and friendly helpful staff. I would give it a 5 but the wifi could be better, Something you really need if you are here for business.

Was this review helpful? Yes 1
Joy R, Guest Relations Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

We appreciate your response and wondered if you were informed about the Honor Highspeed internet that we offer our guest here at the Hilton Garden Inn Roanoke Rapids, NC. It allows our guest to stream music and watch movies with no problems at all. It is a small fee of $4.95 but its worth it when you are traveling and... More

New York City, New York
Top Contributor
85 reviews 85 reviews
18 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped here during a trip along I-95. It is basically the only "attraction" in the area. Down the road there is a gas station but it is several miles before you get to civilization which, once you get there, has plenty of familiar stores. As for the hotel itself, it was comfortable, clean and the room was spacious. There... More

Was this review helpful? Yes 1
Joy R, Guest Relations Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

We do apologize that you did not like our breakfast buffet. We appreciate your response and would love to have you back as our returning guest. We are pleased that you took the time to point out some of the things you liked while being our guest. We look forward to welcoming you back. More

Sunset Beach, North Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

For a good place to stay on an overnight along I-95, this place is hard to beat. Lodging along I-95 can be a hit and miss proposition. This Garden Inn is big, relatively new, with clean, comfortable rooms, good beds, well managed, and an easy in and out from the interstate. It is one exit south of the main Roanoke... More

Was this review helpful? Yes 1
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel and our amenities to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Tiana Squire Front Desk Supervisor Hilton Garden Inn Roanoke Rapids tiana.squire@hilton.com 252-519-2333 More

Brampton, Canada
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I am currently travelling for business in Roanoke Rapids and I have stay at this hotel for 3 weeks so far. I have found that staff here at the hotel very friendly and the hotel is in a good state of repair. I have stayed King bed room on the 2nd, 3rd and 5th floors. All have been very modernly... More

Was this review helpful? Yes 1
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you are enjoying your stay here with us. We all work very hard to make sure our guest are comfortable and happy while they're staying with us. If you need anything while you're here it will be our pleasure to assist you. Sincerely, Tiana Squire... More

Lake Worth, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We are HHonors members and stay frequently in Hilton properties including Garden Inns and Hampton Inns. While this property is not awful, there are better quality and value available along I-95 in the Hilton family of hotels. There is no free breakfast at this or any Garden Inn we've stayed at; I did not expect that. Another reviewer mentioned that... More

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Gold HHonors member, you are our most valued guest. It looks like your my way was chose to receive the bonus points instead of the breakfast. We will be happy to change that for you if you come back to stay... More

Newark, New Jersey
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great stop on our drive, we really enjoyed the beautiful location and views from the room. It's somewhat isolated, so either plan to eat in the hotel or drive to go get dinner. The breakfast was outstanding and the staff was even better...nice, friendly, helpful people who were happy to serve us breakfast. Only detractor was the "heated" pool...it was... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with our pool and spa area. We do keep our pool at a heated temperature so I do apologize if it wasn't working properly. Although you still enjoyed your stay... More

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Additional Information about Hilton Garden Inn Roanoke Rapids

Address: 111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Roanoke Rapids
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Roanoke Rapids 3*
Number of rooms: 147
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Also Known As:
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids

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