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All 8 Roanoke Rapids hotels

Hilton Garden Inn Roanoke Rapids

3.0 of 5 Hotel   |   111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
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84%
Ranked #2 of 8 hotels in Roanoke Rapids
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
5 of 5 stars reviewed yesterday
LynnRaye Delaware
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367 people have reviewed this hotel

Traveler rating
    214
    93
    29
    26
    5
See reviews for
129
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53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
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English first
Delaware
2 reviews
5 of 5 stars Reviewed yesterday NEW

I have nothing but great things to say about this hotel! The staff is what really makes this place shine. The women at the front desk and the women working the buffet were amazing. I only wish I could have taken advantage of the pool. I would stay here again in a heartbeat.

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Roanoke Rapids, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

From the minute we walked in the expeirence continually got better. The staff truly seem to enjoy providing a great experience. The new menu is very creative and delicious. We always stay in the Hilton Family and this experience was a great example of why we do.

Review collected in partnership with Hilton Garden Inn

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East Hampstead, New Hampshire
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just a quick note about our stay. We traveled on July 4th and made our reservation only about 3 hours before actually arriving. Our family of 5 required 2 rooms so we requested adjoining rooms. We were told they would try but could not guarantee anything. When we arrived we were told that adjoining rooms were not available but the... More

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found our hotel staff and your stay wonderful. We appreciate and value our guest and it's always pleasant to hear we did just that! We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Tiana... More

Massapequa, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here on our way home from disney in May and so happy we did. The hotel is beautiful and the service was excellent. So easy to get to . It's right off of I 95. We will be staying here again next year!

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied.We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Tiana Squire Front Desk Supervisor Hilton Garden Inn Roanoke Rapids tiana.squire@hilton.com 252-519-2333 More

Dunedin, United States
1 review
5 of 5 stars Reviewed 1 week ago

We were delighted to realize that a new menu awaited us at the end of a very long day of driving. We often stay at this Hilton because of the restaurant and thus no need to travel out for dinner, but have been less than satisfied at times with the food. Not only has the menu improved 100%, the food... More

Review collected in partnership with Hilton Garden Inn

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're delighted to hear your stay went great. Also we are happy to know you enjoyed your experience in our restaurant. We do whatever it takes to make our guest happy and welcomed. We hope to see... More

Freehold, New Jersey
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We have been stopping at this hotel for years and the experience has been getting better and better. When it first opened the staff was very inefficient and lax. The crew from the other day were wonderful! The place is starting to show its age but the facility is basically clean and fairly quiet. Breakfast has gotten fairly good. This... More

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Howell
Contributor
16 reviews 16 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Hotel is very convenient to I -95, set back far enough to be very quiet. We chose this location since the pool was indoors and open 24/7. Our room was on the top floor and was clean and quiet. We chose to eat breakfast there and was surprised that it the cost was $2 higher than another location we had... More

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your stay. This is not common and is quiet disturbing to know this happen during your stay.... More

Johnstown, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

My daughters were given a room with someone else already in it then treated as if it was their fault when they went to the front desk. Not what I would expect from the Hilton Hotel staff. I was also told that my reward points would be credited back to me. That never happened.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for posting your feedback about your stay and our hotel We are very sorry your experience did not offer you the quality of service you deserve. We will look into this situation to see what and why this happened. We strive to give exceptional service every day, for every guest; I sincerely apologize for falling short during your... More

flowery branch, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The bartender was extremely unfriendly and almost pushed the few customers out so she could close. If you like a drink in the late evening you may want to go somewhere else. Other than the bar the hotel meets expectations of a hilton hotel. All other service providers were friendly and helpful and the hotel is very nice, clean and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. Even though you still had a great stay far as your room and other accommodations, overall we still didn't provide it everywhere. We strive to give exceptional service every day, for every guest; I sincerely... More

Bradenton
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

We've stayed here since the hotel opened. Still very nice... But coffee stains were in floor in lobby and the "pantry" which is Hilton trademark was poorly stocked (no ice cream?!?) Pool and spa were fantastic and LOVE that it's open 24/7.

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Additional Information about Hilton Garden Inn Roanoke Rapids

Address: 111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Roanoke Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Roanoke Rapids 3*
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Also Known As:
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Off I-95, exit 171. Opened in 2008. Garden Sleep System beds, full service for breakfast and dinner, indoor heated pool and whirlpool, state of the art fitness center. Half-way point from Florida to New York. Over sized, clean rooms with hypo-allergenic bedding, complimentary parking, and 32inch flat screen televisions. Home-like ambiance, bright, and welcoming lobby with fireplace and library. True southern hospitality! ... more   less 
Number of rooms
147

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