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All 8 Roanoke Rapids hotels

Hilton Garden Inn Roanoke Rapids

3.0 of 5 Hotel   |   111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
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Hilton Garden Inn Roanoke Rapids
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84%
Ranked #2 of 8 Hotels in Roanoke Rapids
Certificate of Excellence 2014
GreenLeadersBronze level
A recent review
3 of 5 stars reviewed 1 week ago
Ed R Yardley, Pennsylvania
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407 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Yardley, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Nice property very nice front desk staff, quick check in and friendly. What you would expect for a Hilton Garden. Disappointed with the Bar/Restaurant as the bartender Joe was very unfriendly and aloof. He seemed bothered to serve you (Him and the cook were sitting at the bar - unprofessional). It was not busy, but it's just uncomfortable. May have... More

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations in all areas here at our hotel. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn, we promise... More

New Jersey
Contributor
18 reviews 18 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived very late at night and although the hotel is not far from I-95, we found it dark around the hotel and hard to find the entrance. Reception staff were welcoming. Did not find the bed comfortable. but the room was clean. I would say this is a very average hotel. Probably would not stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. Sincerely, Tiana Squire Front... More

2 reviews
4 of 5 stars Reviewed 1 week ago

Stopped on the way back to Jacksonville. Customer service was excellent. The bedding was nice room and the room was very clean. Only issue was the food at the restaurant. Not horrible but would suggest grabbing something before checking in.

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. I see you didn't like the restaurant so much. We're really sorry we fell short during your stay because the food is usually really good. We just started a new menu a few months ago and we're all... More

1 review
4 of 5 stars Reviewed 1 week ago

its the only place we stay on our trip back and forth to massachusetts each year after being disappointed with countless places along I 95. The most important part of staying overnight on our way home is to get a great night's sleep before another day of driving….without a doubt its the best sleep I've had at a hotel on... More

Review collected in partnership with Hilton Garden Inn

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Tiana S, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. It's good to know we are the light in the area of hotels for you and I hope you continue to stay with us. We look forward to welcoming you back to our hotel in the future. You... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We were so honor to share our day there. The staff was so nice and friendly. Rosetta ,Tania ,Vernon were so helpful with everything, they made sure all our guest where comfortable during the reception.. Thanks Hilton we will definitely be staying again..Joy Rivers thanks for the wonderful King suite..lovely

Was this review helpful? Yes 1
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your thoughts about your stay here with us at HGI Roanoke Rapids. It's always delightful to hear when a guest really enjoyed their stay and to also see myself and other staff members being mentioned for great customer service. We try our best to make sure our guest are comfortable and do... More

Baltimore, Maryland
2 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Traveling from Baltimore to Myrtle Beach and needed a mid-way stop (20,000 HH point). Everything was clean, staff was courteous, check in/out process was fine, large king junior suite nice and spacious. The only problem was the bed was like a rock. Didn't find out until the next morning it was "adjustable". The adjustment control is hidden beneath the bedding... More

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. Usually there is some information in our King rooms letting our guest know about our dial ups on the beds. I'm sorry again for the issue... More

Ocala, Florida, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were road tired and traveling with a pet. We had reservations at an independent chain hotel located in Rocky Mount, however upon arrival we discovered we were in the middle of a Harley - Charles Daniel's Band Rally. Not a problem usually, but we buried my mother-in-law the day before our trek home to Maryland and just needed sleep!... More

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St. Marys, Georgia
Contributor
16 reviews 16 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived between 11 and 12 PM and lobby was very busy. Check-in was very smooth and front desk was very efficient and processed several people through quickly. Don't like the fact that Hilton Garden Inns do not include breakfast and 9.95 for a breakfast buffet is a little more than I want to spend for a sweet roll and coffee.... More

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Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We're sorry you didn't have a good night sleep due to our type of bed. We will love for you to still come back and stay with us and hopefully our queen room will be better for you.... More

Raleigh, North Carolina
Top Contributor
75 reviews 75 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for my wedding night last year. Really hit the spot. I remember the quality of the room was great and the service at the front counter was poor. The front desk lady could have cared less that it was my wedding night. Oh well I still enjoyed my stay. Good place to stay at.

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with the way the front desk staff showed no concern for your special night. That is not usual for our staff because we're always so friendly and very concern with... More

Fairfield, CT
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Close to 95, very Pet Friendly, Welcoming friendly staff and fantastic breakfast and dinner. A great choice on your way down south. This hotel is a fairly new property and the beds are extremely comfortable. Noticed another review mention this place was dirty but I have been here three time and It was alway spotless

Was this review helpful? Yes
Tiana S, Front Desk Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very happy to know you enjoyed your stay and our hotel. We love reading reviews like this because it shows we're all doing a great job at keeping our guest happy. At Hilton Garden Inn,... More

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Additional Information about Hilton Garden Inn Roanoke Rapids

Address: 111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
Phone Number:
Location: United States > North Carolina > North Carolina Coast > Roanoke Rapids
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Roanoke Rapids 3*
Number of rooms: 147
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Also Known As:
Hilton Garden Inn Roanoke Rapids Hotel Roanoke Rapids

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