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Hilton Garden Inn Roanoke Rapids

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111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
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Hilton Garden Inn Roanoke Rapids
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Hilton Garden Inn Roanoke Rapids
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530 reviews from our community

Traveler rating
    305
    144
    45
    29
    7
See reviews for
174
166
38
81
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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    (128)
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Hamden, Connecticut
1 review
5 of 5 stars Reviewed 2 days ago NEW

Bad weather caused us to make an emergency stop. Lucky for us they had a double bed room available for my parents, son & i. We called 5mins ahead of time and check in was a breeze. We were so thankful for the impeccable room and comfortable beds. And the bathroom was way more spacious then the past hotels we... More 

Was this review helpful? Yes
Senior Contributor
22 reviews 22 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

After a 10 hour drive from Florida, we tried to reserve a room in Florence, SC which is our half way point back to PA. There were no rooms available and the next affordable Hilton brand room was here. Having never stayed here before and kind of knowing the general area, we were skeptical. The hotel is on the middle... More 

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Orange, Virginia
Top Contributor
310 reviews 310 reviews
135 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Always welcomed and speedily checked in. I like that. Room was great and the bed was just fine. Even used room service for dinner and the lady who came was ever so nice. I just so appreciate how the entire staff works hard to satisfy the customer.

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Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We would like to thank you for staying with us at the Hilton Garden Inn of Roanoke Rapids and also for sharing how quick and easy your check-in was. You are a true testament to how hard we work to make sure that our guest have a great stay. We hope to see you on your future travels. :) Thank... More 

New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A convenient and very suitable hotel for a one-night stayover while driving south. A perfect location to break up a long driving trip. The rooms were clean and comfortable. The location was easily accessible from the highway.

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Shawn G, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for staying at our Hilton Garden Inn Roanoke Rapids, North Carolina hotel. We agree that this is the perfect stop for breaking up an I-95 trip either heading North or South. We are very pleased that you chose to share this on Trip Advisor and we hope to see you again on your next trip through Roanoke Rapids,... More 

Ocala, Florida
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My 4 star rating is because of the excellent staff at the hotel not because of the hotel itself. All the staff had genuine smiles when they greeted you at the desk, hallways are ran into hotel guests. They are quick to answer questions or help with any need or recommendations you may need. The hotel downsides are no fan... More 

Was this review helpful? Yes 1
Shawn G, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for sharing your stay with the trip advisor community. We appreciate the comments about excellent staff. The team we have put together here is an award winning team and it is because of there outstanding customer service. I would agree that we are not a resort style hotel but we have everything a family would need to break... More 

New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

My husband & I have stayed several times at the Roanoke Rapids Hilton Garden Inn with our 2 dogs. The Inn is very clean, dog friendly with excellent desk service. An added plus is that Ralph's Barbeque is very close by for excellent take-out. We can definitely recommend that you stay here. It is very close to I95 & we... More 

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Shawn G, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thanks for sharing your great stay at the Hilton Garden Inn Roanoke Rapids, North Carolina. We pride ourselves on cleanliness of our facility and the outstanding customer service of our team members. Thanks for recommending others to stay here and we hope to see you on your next trip to Roanoke Rapids, NC. More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

When I reviewed this hotel I meant to give it a 5 rating or the best possible, but I believe I gave it the wrong rating on the first review. As I stated in my first review the staff at this hotel is great and go out of their way help you with any request. This is the main reason... More 

Was this review helpful? Yes
Shawn G, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

When I reviewed this hotel I meant to give it a 5 rating or the best possible, but I believe I gave it the wrong rating on the first review. As I stated in my first review the staff at this hotel is great and go out of their way help you with any request. This is the main reason... More 

Wilmington, DE
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great pet friendly travel stop ($30 for small dogs) ...but don't get room 138 - a handicapped room on the pet row. There was some metal rattling noise every few minutes when trying to get to sleep. It was a Friday night and I was trying get to sleep early around 9PM...but there was lots of noise.... More 

Was this review helpful? Yes
Shawn G, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thanks for taking few minutes to share your experience with others and for being a repeat customer. I would like to suggest using e-Checkin next time so that you can choose the room that you would like. Many of our guests love this new feature. We love our pet guests and we have shared this maintenance issue with the maintenance... More 

Rocky Point, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Customer Service was excellent, but there were some down points to our stay. 1- We had a boat that had to be plugged in every night. The parking lot had no outlets for this, so we had to park on the grass (with no security light shining on it) to use junction box. 2- Our King size bed was more... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Shawn G, General Manager at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for staying with us at our hotel. We truly appreciate that you chose us. We apologize for the challenges that you encountered. Thank you for commenting on the outstanding customer service that you experienced. We have an award winning team here. We hope that you may choose to stay with us again on a future trip. Sincerely, Shawn... More 

Glen Oaks, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

My girlfriend and I needed a place to stay on our way from NY to Myrtle Beach, SC on short notice. After searching online and reading reviews of hotels in the area, we were impressed by what we read about the Hilton Garden Inn in Roanoke Rapids. We were not disappointed one bit. The hotel staff were welcoming and the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We certainly would like to thank you for your comments that you made about your stay here at The Hilton Garden Inn Roanoke Rapids, NC. We appreciate you being our guest and hope to see you as a returning guest in the near future. Thank you! Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com 252 519 2333 More 

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