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Hilton Garden Inn Roanoke Rapids

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111 Carolina Crossroads Pkwy, Roanoke Rapids, NC 27870
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Hilton Garden Inn Roanoke Rapids
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Hilton Garden Inn Roanoke Rapids
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503 reviews from our community

Traveler rating
    292
    133
    42
    29
    7
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164
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74
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ormond Beach, Florida
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed yesterday NEW

Hotel in general was fine. Room 319 was unacceptable. Carpet at entrance to bathroom had been chewed up by vacuum cleaner; when I inadvertently stepped on it, a carpet tack pierced my foot (ouch). The King bed was comprised of two singles, one of which had a deep indentation; it was like sleeping in a valley. Also, the Keurig coffee... More 

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Savannah, Georgia
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed in this Hotel on my most recent business trip. Hotel was ideally located for my purpose and the stay would not have been nicer. The staff was so friendly and so helpful that I would could highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We arrived at the Hilton Garden Inn late as we were travelling through Roanoke Rapids. I had a travel coupon for a discounted room. The hotel was at capacity, with the exception of a few pet-friendly rooms. The reception desk employee let my family check out the room before committing to stay, which was appreciated since my husband has allergies... More 

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Wesley Chapel, United States
Contributor
17 reviews 17 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at this HGI in the past when driving north and south from Florida and have never had any issues. We stayed one night on the way north for a business trip in Philadelphia then three weeks later on our way south back to Florida. Once again both stays were perfect. The staff at this HGI are exceptional.... More 

Was this review helpful? Yes 1
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Thank you for staying with us at the Hilton Garden Inn. We aim to make our guest as comfortable and happy as possible. We are happy that you were able to enjoy the Great American Grill and Bar. Next time you stop by you should relax in our pool and enjoy our Hot Tub to ease your body from a... More 

Miami, United States
1 review
4 of 5 stars Reviewed 1 week ago NEW

My wife, daughter and two granddaughters were driving back to Miami after spending 3 days in Washington, DC and planned to spend the night in the Roanoke Rapids area. This was our first choice hotel and I'm glad because we had a great experience. Great staff and great service!

Review collected in partnership with Hilton Garden Inn

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Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We would like to thank you and your family for making the Hilton Garden Inn your hotel on your trip to D.C and we hope you come back and stay with us again when ever you are traveling this way. :) Thank You Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com 252 519 2333 More 

Malone, United States
1 review
4 of 5 stars Reviewed 1 week ago

For a last minute decision for my family and I to make a stop for the night, it was a very good choice...if you can afford it. This is a pet friendly facility also! I had tried to get conjoined rooms, but no luck. We had to take 2 pet rooms (we didn't have pets, so cleanliness was not the... More 

Review collected in partnership with Hilton Garden Inn

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Fremont, New Hampshire
1 review
5 of 5 stars Reviewed 1 week ago

We chose this hotel for 2 reasons; it is situated close to I-95, and we were traveling with 2 dogs (Basset Hounds). The staff was gracious; the pets received treats on arrival; the room/bath were very clean; room service was prompt; food was hot (and very good). I highly recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We would like to thank you for staying with us at the Hilton Garden Inn. We are happy we could accommodate all of your needs, we pride ourselves on trying to make our guest stay as comfortable as possible. We hope you and your Basset Hounds will stay with us again very soon :) Thank You Marquise Brown Front Office... More 

Edgewood, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

The Customer Service Manager and front desk person Mr. Rodney Pierce showed excellent customer service skills. They were very helpful in all aspects of my visit at The Hilton Garden Inn and I would recommend this hotel to all of my friends and associates to this hotel.

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

Rodney is one of the newest members to our team here at the Hilton Garden Inn and we are happy he was able to make your stay a great one that is what we strive to do here with all of our guest. We hope to see you again. Thank you Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com... More 

Macon, Georgia
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here last week and it was a very pleasant experience. We arrived in the evening without a reservation and the staff was very helpful. Room was clean and comfortable although you could hear some noise from the room next door. Breakfast is not included, but you get a good breakfast for a fair price and the wait staff... More 

Was this review helpful? Yes 1
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We are glad that you were able to enjoy our Fresh Cooked to Order breakfast and we are also happy your were able to enjoy your stay with us we try to make our guest stay pleasant and comfortable as possible. When ever you stay with us let please let us know if there is anything that we can do... More 

Baltimore
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel is convenient to the interstate highway. It is crisp and clean and friendly staff make it welcoming.The hotel is convenient to the interstate highway. It is crisp and clean and friendly staff make it welcoming.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Marquise B, Front Office Supervisor at Hilton Garden Inn Roanoke Rapids, responded to this review

We would like to thank you for your kind words about your stay at The Hilton Garden we love to hear about our guest experiences. Thank you =) Marquise Brown Front Office Supervisor Hilton Garden Inn marquise.Brown@hilton.com 252 519 2333 More 

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