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Residence Inn Raleigh

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1000 Navaho Drive, Raleigh, NC 27609
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Residence Inn Raleigh
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Residence Inn Raleigh
Residence Inn Raleigh
Residence Inn Raleigh
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161 reviews from our community

Traveler rating
    59
    52
    24
    15
    11
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48
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54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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There are newer reviews for Residence Inn Raleigh
See the most recent reviews
Ladera Ranch, California
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 19, 2014

I stayed at the Residence Inn by Marriot in mid town Raleigh, North Carolina. While the room was clean and had all the amenities that a residence inn should have, the bug situation was out of control! Everyday I had more bug bites. When I check out, at the end of my stay, I told the manager that he should... More 

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Jason H, General Manager at Residence Inn Raleigh, responded to this review

Thank you for staying with us here in Raleigh. I would like to take a moment to apologize for this most unfortunate situation. We do have regularly scheduled treatments both indoors and outdoors. When anyone has an issue we address each one and we contact our outside pest company to address each of these issues. These are not the experiences... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 17, 2014

This hotel was one of the worst experiences I have EVER had in a hotel. The room itself was pretty nice besides of the really loud refrigerator. The frig was so loud that I tried unplugging it, but couldn't find the outlet. We were traveling from the Washington, D.C. area - about a 6 hour drive. It all started when... More 

Was this review helpful? Yes
Tessa P, Manager at Residence Inn Raleigh, responded to this review

Jasmine P, We appreciate you choosing the Residence Inn Midtown as the hotel of your choice. I apologize for any inconvenience you may have experienced during your stay. We have researched your stay/complaint, please feel free to contact me at the hotel. Have a great day! More 

Richlands, North Carolina
1 review
1 of 5 stars Reviewed June 7, 2014

Spent the worst night I've ever stayed at any hotel. People partied at our room door from 10 pm until 3 am. Hotel staff were notified 3 times during that time before finally taking action at 3 am. Then at 10 am, I went to checkout while my wife showered. When she stepped from the shower, there was the hotel... More 

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Tessa P, Manager at Residence Inn Raleigh, responded to this review

Mr. Gregory, I would like to apologize for any inconvenience that you may have experience during your stay. I also want to assure you that we take all guest concerns and complaints seriously.We thank you for your feedback and we appreciate you staying with us. Please feel fee to contact me with further questions or concerns More 

Orange, Virginia
Top Contributor
290 reviews 290 reviews
128 hotel reviews
113 helpful votes 113 helpful votes
3 of 5 stars Reviewed May 28, 2014

Lots of trash in the covered in areas leading to the rooms. Noisy a/c and our bedroom was right next to four that all ran all the time. Even with the windows closed, it was noisy. Maid came into the room without knocking and found us there. All was fine, but maids need to learn how to knock before automatically... More 

Was this review helpful? Yes
Tessa P, Manager at Residence Inn Raleigh, responded to this review

My name is Tessa, I am the Assistant General Manager at the Residence Inn Midtown. I apologize for any inconvenience that you may have experienced during your stay. Housekeeping will be adddressed in regards to knocking on the door. Please feel free to contact me at the hotel with any comments or concerns. Have a great day More 

North Carolina
Top Contributor
70 reviews 70 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 28, 2014

We arrived late in the evening, approx 10pm. Had to get the attention of the clerk. He informed us that he was filling in for someone else. Because he was filling in, he was not able to let me know the best place to park my car to unload. The room was adequate but dated. The next morning, we ate... More 

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Tessa P, Manager at Residence Inn Raleigh, responded to this review

JMcLauchlin, I am the Assistant General Manager at the Residence Inn Midtown. I apologize if your stay was not up to par. In regards to the meat at breakfast, this is the first I am hearing of it. I hope for you next trip to Raleigh you would consider staying with us again. Have a great day. More 

Contributor
16 reviews 16 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stopped at the Residence Inn Midtown for a one night stay on a weekend recently. The Inn is an older style Marriott with external access to each room. Our second story room was very nice, clean, spacious with the full kitchen and two Baths (always a great perk). The staff was very friendly, the breakfast buffet had fresh foods,... More 

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Jason H, General Manager at Residence Inn Raleigh, responded to this review

Thank you for your review. I am sorry it has taken me so long to respond this is very new to me. We do appreciate your kind words and we do share these with our teams. We are so thankful for your time. We do look forward to your next stay with us here at Residence Inn Midtown. Give us... More 

Louisburg, North Carolina
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 28, 2014

Very professional and friendly staff. Very nice hotel and clean. A little outdated but clean and neat. Love the landscape. The apartment set up is a nice change and rooms are very spacious! Great price and worth the money.

Was this review helpful? Yes 1
North Canton, Ohio
Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 14, 2014 via mobile

The hotel was very well kept inside and out. We took our dog with us and found it very nice to have a good area to walk him around outside. The breakfast was outstanding. They had a good looking pool but we did not use it while we were there. There was a nice picnic area and tennis court as... More 

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Delaware
Top Contributor
53 reviews 53 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed May 12, 2014

This is an older style Residence Inn and might not be a good choice for people unable to climb stairs. However, it is reasonably priced and includes a breakfast with a wide assortment of items and a Manager's Reception on weekday evenings. Food wasn't outstanding, but not bad considering it was included. We selected this hotel because we could take... More 

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Tessa P, Assistant General Manager at Residence Inn Raleigh, responded to this review

Windfair, We are truly sorry that you had difficulty climbing the stairs. On your next vist, we will try our best to reserve you in a room on the bottom floor, that way it would be easier for you to move around. Thank you for staying with the Residence Inn Midtown, and we appreciate your comments. More 

Wilmington, Delaware
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2014

I was in Raleigh for an event at the Convention center downtown. The hotel was close to the airport and provided very easy access to the convention center/ downtown area. There are several restaurants nearby, as well as shopping areas and grocery stores (Trader Joes and Kroger's)

Was this review helpful? Yes
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