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Residence Inn Raleigh

3.0 of 5 1000 Navaho Drive, Raleigh, NC 27609
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Residence Inn Raleigh
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Residence Inn Raleigh
Residence Inn Raleigh
Residence Inn Raleigh
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148 reviews from our community

Traveler rating
    54
    47
    24
    14
    9
See reviews for
43
21
10
51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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West Palm Beach, Florida, United States
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 23, 2014

Our family of four was in Raleigh for a night, visiting friends and going to the ball park. This hotel was central to everything we needed.. not too far from Durham Athletic Park, downtown and the friend's house. Residence Inn's have a typical floor plan, double beds, kitchen, living area with fireplace and bathroom. What I like is the residential... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you so much for your review of our hotel. We are so pleased that your visit to Raleigh was fun. I hope that when you come back to the area we can again serve your needs. Our goal is to make sure everyone that visits the area wants to come back. Our location is only 4 miles from downtown... More 

Connecticut
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed August 7, 2014

The property itself was well taken care of, the free breakfast was very nice,but on the 2nd night of our stay,a large cockroach walked across the nightstand,while the lights and tv were on! After packing and immediately going to the desk, the clerks did not seem to be surprised at all. Granted they were gracious enough to help us relocate... More 

Was this review helpful? Yes
Jason H, General Manager at Residence Inn Raleigh, responded to this review

I am sorry that this happened to you during your stay. We do pride ourselves on taking care of our property and guests. We do have rooms with doors that open to the outside and we do everything we can to try and make sure that our guests do not have to encounter Mother Nature during their stay. I am... More 

Greenville, South Carolina
Top Contributor
136 reviews 136 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 4, 2014

We recently stayed at the Residence Inn on Navaho Drive in Raleigh. This property reminds me of apartment units rather than a hotel. You enter the rooms from an outside courtyard area. It was raining when we arrived so we did get a bit wet walking up the stairs to our room. There is a good size kitchen, living room,... More 

Was this review helpful? Yes 1
Jason H, General Manager at Residence Inn Raleigh, responded to this review

Wanda, Thank you for staying here with us in Raleigh. We are so pleased that you had a great experience. We do have to contend with Mother Nature from time to time I am sorry that it rained when you checked in I hope that it did not slow down any of your plans for your trip while here in... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 28, 2014

We stayed in a 2 bedroom 2 bath penthouse suite. Lol... a little misleading. My husband and I stayed with 2 teenagers for 1 week while they attended a program at nc state. Quite comfortable though a bit worn. Free breakfast, and also dinner mon thru thurs. Not upscale or fancy, but good value and convenient location. Would stay again.... More 

Was this review helpful? Yes 1
Jason H, General Manager at Residence Inn Raleigh, responded to this review

Patty, Thank you for taking the time to send in a note about your stay with us. We value your business and hope that when in town you will again choose us over the others. When you book next time book a Penthouse Executive 2 bedroom suite this is a room with a door that closes off the bedroom downstairs.... More 

Norfolk, Virginia
Contributor
16 reviews 16 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2014

Was in the area for a child's sports camp for a week and we could not have chose a better place. The atmosphere is that of a townhome or condo rather than a hotel. I really have nothing bad to say. A full hot breakfast is included with different options daily AND a full dinner and drinks Monday-Thursday night! For... More 

Was this review helpful? Yes 2
Jason H, General Manager at Residence Inn Raleigh, responded to this review

Carolann, Thank you for your business. We are so happy that you had a great stay. We look forwad to your return and hope that even when not in town for a sports camp you will come and stay with us again. Thank you again. More 

Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 22, 2014

I love to stay here when I travel to Raleigh on business and know that I have the time to eat at the Bahama Breeze across the street. The hotel is great and as a platinum rewards member, I have always received an upgrade. Customer service is very good here and that usually sets the tome for my stay. The... More 

Was this review helpful? Yes
Jason H, General Manager at Residence Inn Raleigh, responded to this review

Margit, Thank you so much for staying with us and taking the time to write about it. We are thrilled that you have been coming and will come to see us again. Your business is very important to us and our goal is to make every stay not just great but the best we can. Thank you again. More 

Chapel Hill, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 20, 2014

I selected this hotel property because a friend and I needed a respite break from being 24/7 caregivers to elderly relatives...and to celebrate one of our birthday's with a concert at Walnut Creek Amphitheater on July 19. We both love crab legs, so we picked up our supplies at a nearby Harris-Teeter grocery store and enjoyed the kitchen facilities, About... More 

Was this review helpful? Yes 1
Jason H, General Manager at Residence Inn Raleigh, responded to this review

ChapelHill C, Thank you so much for taking the time to write a review. We appreciate all feedback both positive and negative. We look forward to your next weekend away. Call us and let us make your next stay just as great as your last. Thank you again and we hope you have a great day. More 

Ladera Ranch, California
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed July 19, 2014

I stayed at the Residence Inn by Marriot in mid town Raleigh, North Carolina. While the room was clean and had all the amenities that a residence inn should have, the bug situation was out of control! Everyday I had more bug bites. When I check out, at the end of my stay, I told the manager that he should... More 

Was this review helpful? Yes
Jason H, General Manager at Residence Inn Raleigh, responded to this review

Thank you for staying with us here in Raleigh. I would like to take a moment to apologize for this most unfortunate situation. We do have regularly scheduled treatments both indoors and outdoors. When anyone has an issue we address each one and we contact our outside pest company to address each of these issues. These are not the experiences... More 

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed June 17, 2014

This hotel was one of the worst experiences I have EVER had in a hotel. The room itself was pretty nice besides of the really loud refrigerator. The frig was so loud that I tried unplugging it, but couldn't find the outlet. We were traveling from the Washington, D.C. area - about a 6 hour drive. It all started when... More 

Was this review helpful? Yes
Tessa P, Manager at Residence Inn Raleigh, responded to this review

Jasmine P, We appreciate you choosing the Residence Inn Midtown as the hotel of your choice. I apologize for any inconvenience you may have experienced during your stay. We have researched your stay/complaint, please feel free to contact me at the hotel. Have a great day! More 

Richlands, North Carolina
1 review
1 of 5 stars Reviewed June 7, 2014

Spent the worst night I've ever stayed at any hotel. People partied at our room door from 10 pm until 3 am. Hotel staff were notified 3 times during that time before finally taking action at 3 am. Then at 10 am, I went to checkout while my wife showered. When she stepped from the shower, there was the hotel... More 

Was this review helpful? Yes
Tessa P, Manager at Residence Inn Raleigh, responded to this review

Mr. Gregory, I would like to apologize for any inconvenience that you may have experience during your stay. I also want to assure you that we take all guest concerns and complaints seriously.We thank you for your feedback and we appreciate you staying with us. Please feel fee to contact me with further questions or concerns More 

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Additional Information about Residence Inn Raleigh

Address: 1000 Navaho Drive, Raleigh, NC 27609
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Raleigh 3*
Number of rooms: 144
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Also Known As:
Residence Inn Raleigh Hotel Raleigh
Raleigh Residence Inn

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