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Residence Inn Raleigh

3.0 of 5 1000 Navaho Drive, Raleigh, NC 27609
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Residence Inn Raleigh
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Residence Inn Raleigh
Residence Inn Raleigh
Residence Inn Raleigh
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157 reviews from our community

Traveler rating
    59
    48
    24
    15
    11
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46
22
10
52
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Residence Inn Raleigh
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Clinton, Tennessee, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

It's not easy to find a room that works for 3 adults (a married couple with son over 18) but what we had here worked great. Also had kitchenette which would have been useful if we had been there for more than one night. While room looked a bit "tired" it was clean and quiet. Outdoors was a pleasant pathway... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you for staying with us! We really appreciate your business and we are so pleased that we were able to accommodate your family during your trip to Raleigh. I am sorry that the signs are sometime hard to see we are working on this with our landscapers to try and trim the limbs a little more to make the... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 5, 2014

I wish they had better cleaning service. There was a dead roach behind the bathroom door. Not too many choices for TV, I have seen smaller hotels with better selection of channels. The breakfast selection was the only good thing.

Was this review helpful? Yes
Tessa P, Manager at Residence Inn Raleigh, responded to this review

Katie B. We apologize for any inconvenience that you experienced at our property. We have an amazing housing keeping staff. But, Because our hotel is an external entry hotel, it is possible for nature to sometimes enter the rooms. Please feel free to contact me with any questions or concerns. More 

Franklin, North Carolina, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 5, 2014

NASTY This hotel has gone down hill and has not kept up to the a Marriott standards. Encountered a huge roach in the kitchen, carpet is torn and spotted, sofa is stained, overall nasty experience. The staff is very accommodating with what they have to deal with, but hey cant fix managements Aurelius to reinvest in a property that is... More 

Was this review helpful? Yes 4
jason h, General Manager at Residence Inn Raleigh, responded to this review

Sherry H. We apologize once again that your experience with us here was not to your satisfaction. I do see where you have stayed with us many times in the past and hopefully have been satisfied. We reached out to you yesterday as soon we became aware of your concerns and thought that we had resolved your concerns. All of... More 

Contributor
15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 16, 2014

I had chosen this property due to its close proximity to the interstate, malls and restaurants. This trip was just another getaway trip for the extended weekend with nothing but some good old fashioned relaxation planned but the heavy downpour during the trip from Richmond made the ride down exhausting and after checking in after 6 all we wanted to... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you so much for your review of Residence Inn Midtown. We are so pleased that your stay with us was relaxing and enjoyable. We are centrally located to almost all of the activities that Raleigh has to offer. We are only a few minutes from Downtown Raleigh for restaurants, bars and theaters like Duke Energy Center and Red Hat... More 

Orlando, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 28, 2014

My husband, his parents, and I stayed here for five nights while attending wedding festivities that week for my brother-in-law. We enjoyed the apartment feel to the place. My FIL enjoyed spending our free time at night and in between engagements watching football in the "living room" and being able to relax in a home like environment. We found the... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Jenny, Thank you for staying with us here at Residence Inn. I am happy that you were able to relax and enjoy your time here. The loft rooms are great for families they give plenty of space to spread out and everyone can have their own space. I will definitely address the rooms weather stripping and make sure they are... More 

Pittsburgh, Pennsylvania
Top Contributor
87 reviews 87 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed September 16, 2014

I generally don't enjoy the old-style Residence Inns, which sometimes strike me as pretty seedy. This one definitely had a retro look and feel inside the room, but it was clean and the room was substantial in size. Plus, of course, the full kitchen. Combined with the low rate we got for the weekend, I was happy I gave this... More 

Was this review helpful? Yes 2
jason h, General Manager at Residence Inn Raleigh, responded to this review

Steven, I would like to take a moment to thank you for your business and for giving us a try. We do try very hard to provide all of our guests the room and service they expect. We hope that when you are in town again that you will come and stay with us again. Thank you again. More 

Richmond
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 14, 2014

This was a pleasant surprise!!! The staff did everything possible to make us feel welcome and special. The rooms are arranged in about 8 per two story building giving the property the feel of a resort. Our room was quiet with the exception of a louder than normal HVAC system. The room felt much more like a home than a... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you for taking the time to send in a review. We pride ourselves on our property and our team. I am sorry that you had an issue while staying with us. I hope that when you return we are able to show you that this was an isolated incident that does not happen every day. We do look forward... More 

Asheville, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 28, 2014

Our group had a 3 week stay and I just want to say the staff was very courteous. Wayne, Jimmy and the whole staff made sure our needs were met. The breakfast and dinner that was part of our stay was very good. If I ever come back to Raleigh I will definitely stay here. I did not see anything... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Debbie, Thanks so much for the business and we are so pleased that your group had a great stay. As always I will make sure I share these comments with the team. They are so proud of a job well done. We look forward to your return to Raleigh and your next visit to the Residence Inn Midtown. Thank you... More 

Forest
Contributor
15 reviews 15 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 25, 2014

I typically enjoy staying at Residence Inn properties due to the large rooms and cleanliness, but this one was a big disappointment. The exterior doors were unexpected, the guest staying next to us had a "smoking area" set up right outside her door, so we were treated to her lawn chair and trash and cigarette smoke each time we came... More 

Was this review helpful? Yes
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you for taking the time to fill out a review. First off I would like to say I am sorry that you experienced these isssues while staying with us. We try our best to control the outside areas around each building and there are times when a guest doing what they think is the right thing by smoking outside... More 

West Palm Beach, Florida, United States
Top Contributor
57 reviews 57 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed August 23, 2014

Our family of four was in Raleigh for a night, visiting friends and going to the ball park. This hotel was central to everything we needed.. not too far from Durham Athletic Park, downtown and the friend's house. Residence Inn's have a typical floor plan, double beds, kitchen, living area with fireplace and bathroom. What I like is the residential... More 

Was this review helpful? Yes 1
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you so much for your review of our hotel. We are so pleased that your visit to Raleigh was fun. I hope that when you come back to the area we can again serve your needs. Our goal is to make sure everyone that visits the area wants to come back. Our location is only 4 miles from downtown... More 

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Additional Information about Residence Inn Raleigh

Address: 1000 Navaho Drive, Raleigh, NC 27609
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Raleigh 3*
Number of rooms: 144
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Also Known As:
Residence Inn Raleigh Hotel Raleigh
Raleigh Residence Inn

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