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Residence Inn Raleigh

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1000 Navaho Drive, Raleigh, NC 27609
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1 room 1 adult
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Residence Inn Raleigh
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195 Reviews from our TripAdvisor Community

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Sasebo, Japan
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There were five of us and we didn't have to pay much for the quality we got! Very much satisfied! Not far from the city, accommodating staff, and a pretty wonderful breakfast for free! We found a pair of plus sized underwear in the water closet, so theres that...

Helpful?
Thank whitney s
ManagerX1, General Manager at Residence Inn Raleigh, responded to this review

We thank you for sharing your experience at Residence Inn Raleigh Midtown and for highlighting some of the unique features of our property. I am delighted to read how much you enjoyed your accommodation, breakfast, the convenient location close to most of the activities Raleigh has to offer, and our facilities and services. I especially want to thank you for... More 

Indianapolis, Indiana
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

It is one of the best hotel that I stayed. The nature was good, The dinner was very good .The rooms were spatious.It is a silent place althought I am a light sleeper I slept well without noise .I think it is a very good hotel to stay

Helpful?
Thank Ayse E
ManagerX1, General Manager at Residence Inn Raleigh, responded to this review

Thank you for sharing your experience at Residence Inn Raleigh Midtown. It is nice to read that your room had everything you could have wanted. Our goal is to provide you the most comfortable stay and we are glad to know we met your expectations. Thanks again for your feedback and we look forward to welcome you back on your... More 

Greensboro, Nc
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 21, 2015

I knew coming to stay here that their would be dogs. But having a pet minimum at 2 did not stop some travelers when staying here. I was hearing barking from more then 2 dogs when I stayed their. I asked for shower seat for the tub. Once I got to the room I noticed the seat was missing. So... More 

Helpful?
Thank missanita
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you so much for taking the time to send in a review. Our goal is to provide the best possible service and accommodations possible. It appears that we missed the mark with your stay. I am sorry that there appears to be many issues with your stay. I will actively work with my team to understand how we missed... More 

Coastal South Carolina, South Carolina
Level Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 20, 2015

From beginning to end ... great. The service at the front desk with the initial phone call was warm and friendly. I previously called Rocky Mount and they were terribly unfriendly so this was a perfect! I am a platinum for life and my upgrade was handled immediately. The room was extremely clean and comfortable. Wonderful for long term stays.... More 

Helpful?
Thank patepies
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you so much for your business. We are super excited that you had a great stay! Our team is always here to make your stay great. Just give us a call when you are coming to town again we look forward to your return visit to the area. Have a great day and Merry Christmas! More 

Allentown, Pennsylvania
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed December 16, 2015

We have stayed at this hotel a few times and it is our preferred hotel in the Raleigh Area when we visit. This trip we did something different and brought our Golden Retriever. The service was excellent as usual. We were able to check-in a bit early, the room was good condition and clean except that the closet door was... More 

Helpful?
Thank Art A
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you for your feedback we are happy that you had a great stay. We hope that you will comeback again in the future and see that the issue you encountered with your check out was isolated. I will also work with maintenance and housekeeping to understand how a closet door could be off the track and not fixed before... More 

Pennsylvania
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 15, 2015

We chose this hotel because it was pet friendly. The rooms were spacious and clean, but could use some updating. The continental breakfast was adequate and our overall experience was good. The only issue I had was that our sliding door that was on the ground level was broken and we could not lock it. Not being from the area... More 

Helpful?
Thank Pjpnt
jason h, General Manager at Residence Inn Raleigh, responded to this review

We thank you for your business and hope that when you come back to town you will chose the Residence Inn again. Our team is working on updates for the hotel and hopefully we will have some updates soon as to when this will happen. I will make sure I have the team check these sliding glass doors there are... More 

Jacksonville, FL
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed November 25, 2015

The MRI was at a great location for our family, at 440 & Wake Forrest Rd. Our room was upgraded to a two bedroom two bathroom suite which was greatly appreciated and not requested (maybe because of by Marriott status, but I am rarely that lucky!). The rooms were clean, but the entire property was in need of a major... More 

Helpful?
Thank Lola1965
Brian P, Manager at Residence Inn Raleigh, responded to this review

Thank you for taking the time to fill out a survey. Our hotel is a generation one property, it is an external entry hotel. It is an apartment style, set up to make the guests feel at home. We are schedule for a renovation. What we lack in modernization, we make up in Customer Care. Breakfast usually starts at 7am... More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed November 24, 2015 via mobile

Let me start by saying the layout of the rooms were very nice. We arrived at about 11:30 pm and the second we walked in the door we could smell smoke. It was in the curtains, couch, beds, and walls. I called to see if this was a smoking room but they assured me none of their rooms were ever... More 

Helpful?
Thank missy g
Brian P, Manager at Residence Inn Raleigh, responded to this review

Thank you for sending a review and we appreciate your business. Please except our sincere apologize for the issues you encounter during your stay. This is not the way we want our guests to remember us. We take pride in giving a memorable experience to our guest, but unfortunately we have falling short of that promise. After speaking with your... More 

Tampa, Florida
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed November 24, 2015

I stayed here for two nights on a business trip. I'm a Marriott traveler and my regular hotel was booked. First let me say the online pictures are misleading. I thought this was a newer property than displayed. The hotel is tucked back behind office buildings, but is centrally located. The building itself is older, looks about 20 - 30... More 

Helpful?
Thank hannamac
jason h, General Manager at Residence Inn Raleigh, responded to this review

Thank you for sending us a review we do appreciate your business. Our property is a little older than others you may have stayed at in the past. We pride ourselves on being unique in the fact that they do not build them like this any longer. This is one of the very first generations of Residence Inns that was... More 

Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 26, 2015

We booked a last minute room online and found ourselves at Residence Inn. Never having stayed at one, we were pleased with the large room, comfortable King-sized bed and functional bath. The love seat was small in the sitting area and the TV screen was also small. If we were staying for an extended time, the kitchen would be appreciated.... More 

Helpful?
Thank Jane B
jason h, Manager at Residence Inn Raleigh, responded to this review

Thank you for staying with us and for sending in a review. We are pleased that your stay was great. We do apologize for the pool being closed, the times are regulated by the city of Raleigh and we are just following the rules. We hope that this does not stop you from coming to see us again in the... More 

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