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All 80 Raleigh hotels

Raleigh Marriott Crabtree Valley

3.5 of 5 Hotel   |   4500 Marriott Dr, Raleigh, NC 27612
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77%
Ranked #25 of 80 hotels in Raleigh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Kristi S Lansdale, Pennsylvania
  • Reviews (224)
  • Photos (64)
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  • Room tips (41)
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224 people have reviewed this hotel

Traveler rating
    71
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    32
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Lansdale, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here for two weeks for business. Clean, comfortable rooms, in-house bar and restaurant plus little store for snacks and things. Although my company paid for breakfast, I gladly would have paid for myself. It was so delicious that many locals come to eat. The buffet was huge and fresh and included items such as omelets you could order... More

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ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Kristi S, Thank you for the great review of The Raleigh Marriott Crabtree Valley. From the entire team we thank you for giving us the opportunity to be your choice hotel when visiting the area. I will pass the very nice feedback you gave about our service, relay your comments to the restaurant, the Chef and our entire F&B team.... More

houston
Top Contributor
92 reviews 92 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

spent three nights here in mid June. The room and surroundings are nothing special, but the hotel has signs up touting a refresh of the foyer etc. The location is great, right across from a mall. What surprised me the most was the quality of the food and the friendly bar staff. For this kind of hotel the food: breakfast,... More

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ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Viequesbeachbum, Thank you for sharing feedback on your experience at our hotel. We’re pleased to hear our friendly staff and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Dan Freeland, General Manager More

Nashville, Tennessee
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Very typical Marriott hotel property - clean and to the point. The breakfast was plentiful and the service was outstanding. Close to plenty of things to do and quick access to the interstates and to too far from the airport. I'll plan on staying here when I'm in town again.

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ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Sgordon70, Thank you for sharing feedback on your experience at the Raleigh Marriott Crabtree. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Dan Freeland, General Manager More

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff at the Marriott Crabtree Valley in Raleigh is what makes this hotel special. Friendly, helpful and professional. My only complaint is the parking lot is located down a hill from the main lobby.

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ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

HayHaysParents, Thank you for sharing feedback on your experience at the Raleigh Marriott Crabtree Valley. We’re pleased to hear our friendly staff made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Dan Freeland, General Manager More

East Norriton (Usa)
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

WORTH NOTING: ============== + Excellent Customer Service both @ Check-in & Check-Out + Well mannered & courteous Staff eager to please Guests (saw one staff member accompanying a guest carrying multiple Shopping Bags to her room!) This is what I call GOING ABOVE & BEYOND! + Large well-maintained rooms + Easy access to major highways + Even though property is... More

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ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Venkateshwar B, Thank you for the great review of the Raleigh Marriott Crabtree Valley. From the entire team we thank you for giving us the opportunity to be your choice hotel when visiting the area. I will pass the very nice feedback you gave about our service, relay your comments to the restaurant, the Chef and our entire F&B team.... More

Contributor
11 reviews 11 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I used to stay at this hotel frequently, just because it was the only Marriott property in the Valley for years. It's conveniently located directly across the street from the Mall, but that's where the positives end. The layout of the property is odd, to say the least. It's situated at the top of a steep hill, surrounded by a... More

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ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Jay A, Thank you for your review of your recent experience at our hotel. We appreciate your continued business and loyalty to our Marriott brand. We sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. We are starting our extensive renovations in August which... More

Richmond, Virginia
Top Contributor
71 reviews 71 reviews
39 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here during Memorial Day weekend. We had a pleasant and relaxing stay so we'll definitely be back. The lobby has a very welcoming feel and is a nice place to relax. There's lots of stone and wood throughout which gives the space an interesting and updated look. As there is no Starbucks at this Marriott,... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Macybear, Thank you for sharing feedback on your experience at the Marriott Crabtree. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Dan Freeland, General Manager More

Gurgaon, India
Contributor
17 reviews 17 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

awesome hotel. nice room .. its just opposite to the crabtree river malll ... beautiful made. the breakfast is good and have good dinner facilities.. the internet is also available free but you can always negotiate for the internet at the reception...

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Gauravagarwal22, Thank you for sharing feedback on your experience at the Marriott Crabtree. We’re pleased to hear our convenient location made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Dan Freeland, General Manager More

Kennesaw, Georgia
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I have traveled a lot andhave stayed at tons of hotels, but the staff at this Marriott has blown all other Marriotts out of the water!! From the super friendly front desk staff that address you by name to the fantastic morning and night concierge staff they will trip oer themself to try to make your stay a fantastic experience.... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Star B, Thank you writing a review about your Marriott experience. It’s wonderful to receive your feedback on our clean and comfortable accommodations, as well as our friendly staff. We appreciate you choosing the Marriott Crabtree for your hotel needs, and we hope you’ll visit us again soon. Thank you again. Sincerely, Dan Freeland, General Manager More

Maryland
Senior Contributor
35 reviews 35 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 25, 2014

We checked in and the lobby and common areas are very nice but the room we were in was older and had a bit of a pent up smell to it (my husband says it smelled like old smoke). We had a room with two double beds and it was very small for my husband and I and two small... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Raleigh Marriott Crabtree Valley, responded to this review

Sloan1121, Thank you for your review! We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. We will be undergoing an exciting renovation soon and I hope you choose to stay with us again in the future! Best regards, Dan Freeland, General Manager More

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Additional Information about Raleigh Marriott Crabtree Valley

Address: 4500 Marriott Dr, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Raleigh Marriott Crabtree Valley 3.5*
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Also Known As:
Raleigh Marriott Crabtree Valley Hotel Raleigh
Marriott Raleigh

64 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style
#17 Business Hotel in Raleigh #20 Romantic Hotel in Raleigh
Hotel Class
Official Description (provided by the hotel)
This hotel near Raleigh Durham International Airport offers 375 rooms for business or leisure guests. Meeting planners find it easy to use the various meeting rooms for special events and weddings. ... more   less 
Number of rooms
375

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