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All 80 Raleigh hotels

Holiday Inn Raleigh Downtown

3.0 of 5 Hotel   |   320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
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Ranked #41 of 80 hotels in Raleigh
A recent review
5 of 5 stars reviewed 1 week ago
leelee953 Myrtle Beach, South Carolina
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209 people have reviewed this hotel

Traveler rating
    29
    67
    54
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See reviews for
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Myrtle Beach, South Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I just stayed here on Thu 21 of August easy to get to only 9 min from the Walnut Creek Amphitheater which I was in town for a concert. Got a great rate booking through walmart associate discount. Check in was easy the clerk I am terrible with names wish I remembered was awesome she was very welcoming told us... More

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Chapel Hill, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This turned out to be a great location for my recent family reunion. As the reunion coordinator, I had some initial concerns based on reading prior negative reviews. I visited the hotel prior to our stay and found the place completely remodeled. My concerns were addressed after hotel representatives took me on a tour of the hotel. During my family... More

Was this review helpful? Yes 2
Manteo, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been coming to this hotel for years when doing business in Raleigh. Why? Because of its location. Walkable to all of downtown, but yet much more affordable than other downtown hotels. When I first started staying here, it was a Clarion, and it was OK. Since then, they've pretty much remodeled the entire hotel top to bottom, and it's... More

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Winston Salem, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

What a nice hotel! its either newly remodeled or brand new. it was very clean, decor is beautiful. staff was very nice, and helpful. what a great hotel, in a great location. honestly couldn’t ask for a better stay. The bed's were so comfortable, i can't wait to stay here again. We'll def. be back. hopefully sooner then later.

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Acushnet, Massachusetts
Top Contributor
97 reviews 97 reviews
23 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The hotel must have been recently redone because everything is like new. Our room was very nice and we stayed on the 17th floor which offered some amazing views. Th restaurant on the 20th floor offered even better views. Service was VERY SLOW there but we were not in a hurry so we didn't complain. Drink prices were very reasonable.... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the positive feedback. We're glad you chose to stay at our recently renovated hotel. We look forward to your return visit. Best Regards, Orlando F More

Southern Maryland
2 reviews
4 of 5 stars Reviewed 5 weeks ago

For a Holiday Inn I give this location 2 thumbs up. Right in the downtown district, close to all of the great nightly entertainment. As this was an impromptu visit we weren't sure if they were going to have a room available or not...but upon arrival we were pleasantly greeted by the front desk associate Natalie. After learning that we... More

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Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to reflect on your recent stay. We thank you for your detailed review of our product, service, and location. As hoteliers, we truly value quality feedback. I'll be sure to share your thoughtful review. Best Regards, Orlando Faison More

Virginia Beach, Virginia
Top Contributor
55 reviews 55 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 27, 2014

This hotel gets the 4 stars for great location! Most, if not all attractions were always no more than a 10 min walk, if that. Close to many many different types of restaurants and bars cafe. The hotel itself is average to good. It was clean and their front desk staff were helpful, kind and very pleasant. :)

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Raleigh Downtown! We are lucky to be centrally located to some of Raleigh's best restaurants and attractions. We thank you for your wonderful feedback. Orlando Faison More

Richmond, Virginia
1 review
3 of 5 stars Reviewed July 24, 2014

Just a one night stay while I was in town for work. Staff was courteous and helpful. The room was clean, but freezing when I arrived. Luckily climate control is in the room. The elevator seems super slow for a building that tall, which is a little annoying. Bathroom is quite small as well. Things got bad in the morning.... More

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Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Raleigh Downtown. Please accept our sincerest apology regarding the issues you encountered during your stay. Please feel free to reach me to further discuss. We look forward to your return visit. Regards, Orlando Faison ofaison@soundhospitality.com More

Nanjing
Top Contributor
56 reviews 56 reviews
27 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 18, 2014

Hotel was booked by a business acquaintance and met our requirements. Breakfast was good but breakfast staff were a little too over the top. Room was fine and reception was helpful if a little under done. Would stay again.

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for your review and choosing the Holiday Inn Raleigh Downtown. I am glad you enjoyed breakfast and we met your requirements. We hope to see you soon! Orlando Faison More

Naples, Florida
Contributor
14 reviews 14 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 17, 2014

Recognized IHG status, very very helpful on reservations for dinner, I asked about a comedy club and they searched the internet, found one, called the venue, checked on tickets, sha'michael i believe helped and was awesome Great room, great staff. Just what you need.

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for being an IHG Rewards Member! I am glad our guest services team were able to assist wherever needed. I passed along your comment regarding Sha'Michael and she was ecstatic! Best Regards, Orlando Faison More

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Additional Information about Holiday Inn Raleigh Downtown

Address: 320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Raleigh Downtown 3*
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Also Known As:
Clarion Hotel Raleigh
Clarion State Capital
Clarion Raleigh
Raleigh Clarion

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Newly rebranded to the Holiday Inn Raleigh Downtown, you will find all of the modern conveniences within our historic building located in the heart of Downtown Raleigh. Just blocks from NC's State Capital, Raleigh's Convention Center, the performing arts, fine dining and nightlife. Our hotel has completed its full renovation including guestrooms, restaurant and lounge, business center, fitness center, exterior entrance and all function space. ... more   less 
Number of rooms
203

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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