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Holiday Inn Raleigh Downtown

3.0 of 5 320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
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Holiday Inn Raleigh Downtown
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Holiday Inn Raleigh Downtown
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220 reviews from our community

Traveler rating
    33
    74
    54
    24
    35
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30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Alexandria Va
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was happy all the way around with the Holiday Inn Downtown, Raleigh. I chose it for its location, which could hardly be beaten and for its free parking. My colleague and I walked to everything! The State House is just down the street, the City Market, the City of Raleigh Museum (COR) was similarly close as was the restaurants... More

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Greensboro, NC
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for one night while in town for a concert. Everything was nice, tidy and clean. The front desk staff were friendly and very helpful. The rooms were great even thought the bathroom was very small. Hotel is close to the Red Hat Amphitheater so we walked there which was great. Will stay here again.

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for staying with us. I hope you enjoyed the concert at Red Hat. Thank you for mentioning the helpfulness of the reception staff. Please come back and visit soon. Best Regards, Orlando Faison More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for one night, on a quick weekend get-away to Raleigh. The hotel was clean and the staff were friendly. We were even able to check in a couple hours early. There are several nice breweries and museums within walking distance. The museums we visited are free. The state capital building is within walking distance also. We had... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the kind review. We also appreciate all the insight into the area. It is extremely appreciated. We wish to see you soon. Orlando Faison More

Ocean, NJ
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I came to Raleigh for three days for a business trip to Cisco. Checked in first night without a problem. I had dinner at the hotel, on the top floor. Food was nothing spectacular, but adequate. I had a nice view from the top Room was cleaned every day, staff was very nice. This is a great place for the... More

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Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Raleigh Downtown; you have many options in regards to lodging, and we're glad you chose us. Thank you for providing us with your perception of our hotel. We look forward to hosting you again. Best, Orlando Faison More

Myrtle Beach, South Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I have been coming to this hotel a week each month for the last 3 years and can say the following: The rooms are beautiful, airy and clean, hotel is convenient to all of the best restaurants and nightlife in downtown Raleigh, the restaurant/bar at the top of the hotel has a beautiful view of downtown and excellent food. BUT... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the wonderful review. We absolutely appreciate your loyalty and commitment to our hotel the past few years, during the renovations-beginning and end. We certainly value your feedback and look forward to being at your service many more years to come at the Holiday Inn Raleigh Downtown! Best Regards, Orlando Faison More

Moncton, Canada
Top Contributor
125 reviews 125 reviews
72 hotel reviews
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We programmed the GPS for the address we were given and it took us to another hotel...finally called them and they straighten us out.. They have taken over the old Claridon hotel and now is on the other end of this very long street. So follow the direction to the Claridon. Its a huge round hotel...can't miss it. Check in... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for your candid review. I'm happy you contacted the hotel regarding directions and we were able to assist. Holiday Inn Raleigh Downtown is surrounded by nightlife and great restaurants. We thank you for all of the wonderful compliments. Best, Orlando Faison More

East Petersburg, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

I loved the location of this hotel. Not right in the heart of Raleigh but right on the outskirts. Perfect location for these NC State parents! We had the pleasure of being greeted by Natalie at check-in. She was accommodating and welcoming! We will make this hotel our place to land when we visit our son. Thank you!!!!!

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the wonderful review. I'm glad we provided you with a memorable experience and we will now be your preferred hotel when visiting Raleigh! Best, Orlando Faison More

Fort Lauderdale, FL
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed September 9, 2014

Booked a room for a one night stay here on 29AUG based on the positive reviews I have seen on Trip Advisor. I remember this hotel from my childhood in North Carolina and had always hoped to stay there one day. However the hotel changed brands and seemed to be in a downhill spiral and not keeping up with new... More

Was this review helpful? Yes 2
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, I'm glad you had an overall great stay at our hotel. The Holiday Inn is an iconic landmark in Raleigh. As you mentioned, the hotel has been completely renovated; thank you for grading the renovation outcome as an excellent. We thank you for your wonderful response and we welcome your return. Orlando Faison More

Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 8, 2014

The room we stayed in was on the 17th floor and had a great view of the downtown area. The bed was a king and was extremely comfortable. The hotel staff was extremely friendly and very helpful. The two recommendations for restaurants were perfect picks for us. Unfortunately we went to the Tower Restaurant the day we left. While the... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for recommending the Holiday Inn Raleigh Downtown! We appreciate the four star review and the wonderful compliments. Please accept my apology regarding your breakfast experience. We will use your comments as an opportunity to improve our food quality. Again, thank you for recommending our hotel and we hope to see you soon. Best Regards, Orlando... More

Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 7, 2014

Best value for price. The hotel is located in downtown close to everything. Used to be Clarion Inn but now holiday inn. It's nicely renovated, the beds are comfortable. The rooms are small but you kind of expects that from the structure of the hotel. The staffs are very helpful and smile at you all the time. I felt at... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, We thank you for your wonderful feedback. It is very satisfying to know we did our job as hospitality professionals and made you felt at home! I'm glad you like the improvements we've made from the past several months and converting to Holiday Inn. We're already looking forward to your next visit. Best, Orlando Faison More

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Additional Information about Holiday Inn Raleigh Downtown

Address: 320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Raleigh Downtown 3*
Number of rooms: 203
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Also Known As:
Clarion Hotel Raleigh
Clarion State Capital
Clarion Raleigh
Raleigh Clarion

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