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Holiday Inn Raleigh Downtown

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320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
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Holiday Inn Raleigh Downtown
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270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Charlotte, North Carolina
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We came to Raleigh to visit the Dig It exhibit at the Science Museum. We chose this hotel because of its location. It was easy to access downtown and the surrounding neighborhood. Besides the restaurant on the top floor, there is a Greek restaurant next door and an upscale restaurant at the next corner. We found it an easy walk... More 

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Rockford, Illinois
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel looks Far Better from the outside than the inside. It is obvious that it underwent recent renovations, but these were all superficial and are not exciting. Baseboards that don't come together, portapotty odor in the elevator at times, and dingy carpeting (more a result of poor taste than wear and tear). NO POOL. Due to the pedestal design... More 

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1 review
2 of 5 stars Reviewed 4 days ago NEW

I stayed here for a 2 day layover to london...was not impressed but for the price it was ok...hot coffee in the morning will probably not stay here again...co workers also felt the same as i did...raleigh is central to our route to our corporate office in london but we def will look for somewhere else

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Texas
Level Contributor
894 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 1,562 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

During June 2015 we stayed at the Holiday Inn Raleigh Downtown on two occasions, once for one night and the second time for three nights. The location of this hotel is excellent for fine dining, museums, churches, and historic sites - most of which are within a short walking distance. We had a package that provided for breakfast, either the... More 

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Chicago, Illinois
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Big rooms. The bathroom was kind of small but it didn't really matter. I couldn't find the pool for the life of me but I probably could've just asked someone at the desk. The hotel looks very cool from the outside. Close walk to museums and restaurants.

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Chapel Hill, NC
Level Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Maybe it was the fact that there were several high school graduations and several local weddings, but I don't think I've ever stayed in a hotel that was so noisy. And we could hear elevators running all night long. The outside noise was nearly as bad, with a lot of traffic and the railroad line very close by. The room... More 

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Moncurian, Thank you for taking the time to write your feedback. We appreciate your nice remarks to our staff and found our rooms comfortable. However, we are saddened to know that you did not entirely enjoy your stay with us due to the issues you had with the room and the noise challenges you experienced. Kindly note that we... More 

Level Contributor
128 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Great location. Good view of the city. It's an old building... so nice renovations on some things. Beds were very comfortable. Friendly staff. Room is tight for 4-5 people. Our bathroom was hard to close & lock. Seemed strange they didn't change out the bathroom doors during the renovations. Our room's door has seen it's better days... you can see... More 

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear C3tennis, Thank you for taking the time to write a review about our hotel. I am delighted to know that we were able to meet your expectations when it comes to providing a friendly service and comfortable accommodations. I apologize if some aspects of our hotel, particularly our housekeeping services and the noise levels, may caused you any inconvenience.... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is nice, the location fabulous but the inefficiency hard to deal with. No concierge to assist with a birthday request of Champaign with fruit and cheese platter to room delivery until after 7pm due to large party (140) event. Settled on Champaign delivery only upon arrival with dessert delivery to room at 11pm. Difficult and frustrating since fruit... More 

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear aminnick1, First of all let me thank you for taking time to write your review. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. It is nice to know that you found the hotel nice and the location fabulous. However, we sincerely apologize... More 

Bloomington, Minnesota
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fantastic location two blocks from the State Capital and downtown. Rooms were very good and well cleaned. Very small bathroom, tub backed up a couple of inches while showering. There were room service trays out in the hall when we arrived; these were still there when we left the next day.

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New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best thing about this hotel is the location. Service was good, our a/c was problematic and noisy and the offered us to swap rooms or swap a/c ... we chose to swap a/c so we didn't have to move our stuff. They took care of it right away. Complaint is the bathroom was very small, and the restaurant was... More 

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