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Holiday Inn Raleigh Downtown

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320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
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Holiday Inn Raleigh Downtown
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Holiday Inn Raleigh Downtown
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266 Reviews from our TripAdvisor Community

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Traveler rating
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90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Big rooms. The bathroom was kind of small but it didn't really matter. I couldn't find the pool for the life of me but I probably could've just asked someone at the desk. The hotel looks very cool from the outside. Close walk to museums and restaurants.

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Chapel Hill, NC
Level Contributor
111 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Maybe it was the fact that there were several high school graduations and several local weddings, but I don't think I've ever stayed in a hotel that was so noisy. And we could hear elevators running all night long. The outside noise was nearly as bad, with a lot of traffic and the railroad line very close by. The room... More 

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Level Contributor
115 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great location. Good view of the city. It's an old building... so nice renovations on some things. Beds were very comfortable. Friendly staff. Room is tight for 4-5 people. Our bathroom was hard to close & lock. Seemed strange they didn't change out the bathroom doors during the renovations. Our room's door has seen it's better days... you can see... More 

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear C3tennis, Thank you for taking the time to write a review about our hotel. I am delighted to know that we were able to meet your expectations when it comes to providing a friendly service and comfortable accommodations. I apologize if some aspects of our hotel, particularly our housekeeping services and the noise levels, may caused you any inconvenience.... More 

Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

The hotel is nice, the location fabulous but the inefficiency hard to deal with. No concierge to assist with a birthday request of Champaign with fruit and cheese platter to room delivery until after 7pm due to large party (140) event. Settled on Champaign delivery only upon arrival with dessert delivery to room at 11pm. Difficult and frustrating since fruit... More 

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear aminnick1, First of all let me thank you for taking time to write your review. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. It is nice to know that you found the hotel nice and the location fabulous. However, we sincerely apologize... More 

Bloomington, Minnesota
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Fantastic location two blocks from the State Capital and downtown. Rooms were very good and well cleaned. Very small bathroom, tub backed up a couple of inches while showering. There were room service trays out in the hall when we arrived; these were still there when we left the next day.

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New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The best thing about this hotel is the location. Service was good, our a/c was problematic and noisy and the offered us to swap rooms or swap a/c ... we chose to swap a/c so we didn't have to move our stuff. They took care of it right away. Complaint is the bathroom was very small, and the restaurant was... More 

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Gaithersburg
Level Contributor
139 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Formerly the Clarion, this recently furbished Holiday Inn cannot be missed since it is the only round hotel in the city. With a perfect location right in the middle of town - and a reasonable rate to match - this makes for a excellent stay when staying in the Tarheel State Capitol, which is about a five-minute walk. Well maintained... More 

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Richmond, Virginia
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 27, 2015

The staff at this hotel really made the difference in our experience. There was an anime conference in town and a large religious conference booked into the hotel, the staff was stretched very thin between being fully booked and covering a holiday weekend, but they still went out of their way to make all the wedding guests feel special and... More 

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North Carolina
1 review
3 of 5 stars Reviewed May 26, 2015

had to pay 7.00 a day to park,cleaning supplies left in room,shower would back up when taking a shower.stay elsewhere.have never had to pay to park at a hotel i was staying at.very annoying,tight parking spaces anyway.no complimentary coffee in lobby.2.00 a cup.stay elsewhere

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear tugboatdady, Thank you for sharing your thoughts about our hotel. We rely on guest feedback as this will allow us to improve wherever possible. Your feedback is extremely important as this will help us achieve our mission to provide the perfect guest experience. Thank you for recognizing our good location and also for giving us a four with regard... More 

Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015

Friday of Memorial Day with a convention in town, one front desk clerk and six people in line. A upon entering the room, we discovered we had a king room for a room for three, called the front desk, were promised a cot. Upon returning at 11:20 pm, no cot. Front desk informed me that they only have one for... More 

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IHGCare, Guest Relations Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Sgoodman68, Thank you for being our guest and for taking the time to write your review. We would like to express our sincere apologies for the issues you had with the room and service you received. Rest assured that your comments are being shared with our team to avoid its recurrence. Your comments are valuable to us and we... More 

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