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All 80 Raleigh hotels

Holiday Inn Raleigh Downtown

3.0 of 5 Hotel   |   320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
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51%
Ranked #41 of 80 Hotels in Raleigh
A recent review
4 of 5 stars reviewed 1 week ago
LauderdaleBud Fort Lauderdale, FL
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213 reviews from our community

Traveler rating
    30
    70
    54
    24
    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
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English first
Fort Lauderdale, FL
Contributor
18 reviews 18 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Booked a room for a one night stay here on 29AUG based on the positive reviews I have seen on Trip Advisor. I remember this hotel from my childhood in North Carolina and had always hoped to stay there one day. However the hotel changed brands and seemed to be in a downhill spiral and not keeping up with new... More

Was this review helpful? Yes 2
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, I'm glad you had an overall great stay at our hotel. The Holiday Inn is an iconic landmark in Raleigh. As you mentioned, the hotel has been completely renovated; thank you for grading the renovation outcome as an excellent. We thank you for your wonderful response and we welcome your return. Orlando Faison More

Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room we stayed in was on the 17th floor and had a great view of the downtown area. The bed was a king and was extremely comfortable. The hotel staff was extremely friendly and very helpful. The two recommendations for restaurants were perfect picks for us. Unfortunately we went to the Tower Restaurant the day we left. While the... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for recommending the Holiday Inn Raleigh Downtown! We appreciate the four star review and the wonderful compliments. Please accept my apology regarding your breakfast experience. We will use your comments as an opportunity to improve our food quality. Again, thank you for recommending our hotel and we hope to see you soon. Best Regards, Orlando... More

Arizona
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Best value for price. The hotel is located in downtown close to everything. Used to be Clarion Inn but now holiday inn. It's nicely renovated, the beds are comfortable. The rooms are small but you kind of expects that from the structure of the hotel. The staffs are very helpful and smile at you all the time. I felt at... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, We thank you for your wonderful feedback. It is very satisfying to know we did our job as hospitality professionals and made you felt at home! I'm glad you like the improvements we've made from the past several months and converting to Holiday Inn. We're already looking forward to your next visit. Best, Orlando Faison More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on Aug 26th for a night, I normally stay on Navaho dr. at either the Hyatt or the Marriott but decided to try here since it was close to my childs school. I loved it, the restaurant upstairs had a very nice view, the room I stayed in was great, spacious and extremely comfortable. The staff also was... More

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, It was a pleasure to host you at the Holiday Inn Raleigh Downtown. Our locality seemed like it was excellent choice for your needs. We thank you for your online posting and welcome your return visit. Best Regards, Orlando F More

Myrtle Beach, South Carolina
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I just stayed here on Thu 21 of August easy to get to only 9 min from the Walnut Creek Amphitheater which I was in town for a concert. Got a great rate booking through walmart associate discount. Check in was easy the clerk I am terrible with names wish I remembered was awesome she was very welcoming told us... More

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Raleigh Downtown for your leisure visit. I'm glad check-in was seamless and we provided you with a memorable experience. We certainly appreciate the five star review and your high recommendation. Best, Orlando F More

Chapel Hill, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This turned out to be a great location for my recent family reunion. As the reunion coordinator, I had some initial concerns based on reading prior negative reviews. I visited the hotel prior to our stay and found the place completely remodeled. My concerns were addressed after hotel representatives took me on a tour of the hotel. During my family... More

Was this review helpful? Yes 4
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the superb review! I'm glad you took advantage of our spacious king suite during your family reunion function. We're glad Holiday Inn Raleigh Downtown could be part of the celebration. Thank you again for taking the time to write and we can't wait until your return visit. Kind Regards, Orlando Faison More

Manteo, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've been coming to this hotel for years when doing business in Raleigh. Why? Because of its location. Walkable to all of downtown, but yet much more affordable than other downtown hotels. When I first started staying here, it was a Clarion, and it was OK. Since then, they've pretty much remodeled the entire hotel top to bottom, and it's... More

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for your loyalty and continued business at our hotel. I'm happy you like the upgrades we've made to our property. Please accept my apology regarding the internet speed. We are in the process of improving our internet connection. Please feel free to reach me with any additional questions or concerns. We look forward to your... More

Winston Salem, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a nice hotel! its either newly remodeled or brand new. it was very clean, decor is beautiful. staff was very nice, and helpful. what a great hotel, in a great location. honestly couldn’t ask for a better stay. The bed's were so comfortable, i can't wait to stay here again. We'll def. be back. hopefully sooner then later.

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the positive review. We're not a newly built hotel but newly remodeled. Every team member at the Holiday Inn Raleigh Downtown is pleased with your great remarks! Hopefully you will return sooner rather than later. Best Regards, Orlando F More

Acushnet, Massachusetts
Top Contributor
100 reviews 100 reviews
25 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed August 1, 2014 via mobile

The hotel must have been recently redone because everything is like new. Our room was very nice and we stayed on the 17th floor which offered some amazing views. Th restaurant on the 20th floor offered even better views. Service was VERY SLOW there but we were not in a hurry so we didn't complain. Drink prices were very reasonable.... More

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the positive feedback. We're glad you chose to stay at our recently renovated hotel. We look forward to your return visit. Best Regards, Orlando F More

Southern Maryland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2014

For a Holiday Inn I give this location 2 thumbs up. Right in the downtown district, close to all of the great nightly entertainment. As this was an impromptu visit we weren't sure if they were going to have a room available or not...but upon arrival we were pleasantly greeted by the front desk associate Natalie. After learning that we... More

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for taking the time to reflect on your recent stay. We thank you for your detailed review of our product, service, and location. As hoteliers, we truly value quality feedback. I'll be sure to share your thoughtful review. Best Regards, Orlando Faison More

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Additional Information about Holiday Inn Raleigh Downtown

Address: 320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Raleigh Downtown 3*
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Also Known As:
Clarion Hotel Raleigh
Clarion State Capital
Clarion Raleigh
Raleigh Clarion

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