We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Raleigh Downtown

Hotel website
Hotel deals
320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Raleigh Downtown
Professional photos View all
Browse nearby
Holiday Inn Raleigh Downtown
Share an Experience

246 reviews from our community

Traveler rating
    44
    83
    60
    25
    34
See reviews for
34
58
20
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Any
English first
  • All months
    (246)
  • Mar-May only
    (67)
  • Jun-Aug only
    (69)
  • Sep-Nov only
    (70)
  • Dec-Feb only
    (40)
All months
Charleston, South Carolina, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Upon arrival I was not greeted as Priority Club Members .... The room was clean and the restaurant was nice. We had a very nice breakfast on Saturday morning ... It was very loud on our floor that night ... especially from 2:00 to 3:00 a.m. when security finally came and got folks to calm down ... Management was not... More 

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn Raleigh Downtown. I'm glad you enjoyed breakfast in our restaurant located on the 20th floor. Please accept my apology regarding the shortcomings. I would love for you to contact me at your earliest convenience to further discuss. I can be reached directly via email or telephone. Again, thank you for choosing... More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed Friday night to Saturday. the location is good. What really dropped the stars is I paid more for what I thought was an executive suite. But it was like a normal hotel room. We called to check what the difference was and they said it had a refrigerator. What??? We didn't even need it. We asked to move... More 

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing Holiday Inn Raleigh Downtown. We're glad you found convenience in your guestroom and that you enjoyed your overall experience in our SkyE Tower Restaurant & Bar. However, I'm disappointed you were not acknowledged as an IHG Rewards Club member at check-in. Also, please accept my apology for the room type confusion when booking... More 

Trieste, Italy
Top Contributor
174 reviews 174 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Recently renovated, this hotel is near everything in raleigh (even the bus from/to the airport has a stop in front of it). Rooms are spacious and very clean, service is ok. I have only two compaints: the noise coming from the elevators and the poor quality of the restaurant.

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for your review. It's great to know you enjoyed our hotel and location. We will address your concerns to prevent future reoccurrences. Again, we thank you for your review and look forward to hosting when your travels bring you back to Raleigh. Safe Travels, Orlando Faison More 

Rocky Mount, North Carolina
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed February 15, 2015

This may be the location of the old Clarion, but the renovations have completely overhauled this hotel and made it a great option in a great location downtown! The front desk staff is exceptionally friendly and attentive. The rooms are clean, fresh and newly redone. The bed and pillows were wonderful, which was a great surprise for a hotel in... More 

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, We appreciate the excellent feedback. The renovations has totally revamped our hotel and makes us the top Holiday Inn in our market. Thank you for noting the service provided by the front office team members and the cleanliness of our guestrooms. I'm proud to see we are your new go-to option when in Raleigh. Safe Travels, Orlando... More 

Fayetteville, North Carolina
2 reviews
5 of 5 stars Reviewed February 15, 2015

I had a great experience at this hotel. Staff was very courteous and helpful. Parking is such a breeze as well. This Holiday Inn is right in the middle of downtown. Such a short walk to anything you want to do. We were more interested in the night life in Raleigh. Could not have gotten closer to the bars. Will... More 

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for the wonderful review. We appreciate your kind words in regards to your overall stay. Our location is unbeatable and ideal for leisure and business travelers visiting Raleigh. We look forward to hosting you soon. Safe Travels, Orlando Faison More 

Fargo, North Dakota
Contributor
20 reviews 20 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 13, 2015

We booked the rooms for New Year's Eve while in North Carolina visiting our Son. Great location with eateries close by walking distance to night life. We were excited to find that the bar on the 20th floor overlooks downtown Raleigh and we were able to see the fireworks while enjoying some cocktails at midnight. Would definitely stay here again!

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Raleigh Downtown. We're glad you had wonderful time at our hotel and you enjoyed Raleigh. We hope you will return to our hotel in the near future. I hope you're enjoying 2015 thus far! Safe Travels, Orlando Faison More 

1 review
5 of 5 stars Reviewed February 6, 2015

The two young ladies in question, Natalie and Sha'Michael provided a service that was beyond the normal range of customer service. I believe that they embodied the level of quality that the name "Holiday Inn" automatically implies with their assistance in my time of need. A cellphone charger may be a small feat in your eyes, but affording me the... More 

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing the Holiday Inn Raleigh Downtown and your detailed review. We appreciate you highlighting the personified customer service you received from Sha'Michael and Natalie. We hope to see you soon! Best, Orlando Faison More 

Wake Forest, North Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 31, 2015

Stayed two nights for business. Hotel is about 45 years old, but has been nicely updated & renovated. Bed was comfortable, large room, great views of the city. Ate breakfast in the top floor restaurant--- a great buffet & attentive service. Parking is in the deck below the hotel and is free.

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for choosing our hotel for your business needs. We appreciate your sincere response in regards to your overall experience. Please come back and visit on your next visit to Raleigh. Safe Travels, Orlando Faison More 

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 27, 2015

I stayed at this location more than 4 times when it was the Clarion Hotel because of its location and each time swore it would be the last because of the horrible food, less than mediocre conditions and the nonchalant staff. I travel to Raleigh from Charlotte North Carolina about six times a year on business. This past weekend Jan.... More 

Was this review helpful? Yes 1
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for your favorable review. I remember speaking with you upon your departure and you expressed such gratitude regarding your overall stay. As mentioned, the hotel has totally been revamped since our Clarion years. I'm thankful you chose our location again for your travel accommodations. Please come back and visit when you return to Raleigh. Safe... More 

Oxford, Alabama
Senior Contributor
44 reviews 44 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 21, 2015

We had a great visit in Raleigh the one night and two days we were there. The hotel staff were very friendly and the room was nice. We were on the sixteenth floor so the view was awesome! Highly recommend!

Was this review helpful? Yes
Orlando F, Hotel Manager at Holiday Inn Raleigh Downtown, responded to this review

Dear Valued Guest, Thank you for highly recommending Holiday Inn Raleigh Downtown. I'm glad you enjoyed your room accommodations on the sixteenth floor and our team members. We look forward to your return visit. Safe Travels, Orlando Faison More 

Questions? Get answers from hotel staff and past guests. Ask a question

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (43)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (4)
Viewed
View from room (7)
Viewed
Dining (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (11)
Viewed
Dining (4)
Viewed
Business center/function rooms (2)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question