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Holiday Inn Raleigh Downtown

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320 Hillsborough Street, Raleigh, NC 27603 1786 (Formerly Clarion Hotel State Capital)
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Holiday Inn Raleigh Downtown
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Holiday Inn Raleigh Downtown
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260 Reviews from our TripAdvisor Community

Traveler rating
    49
    87
    63
    25
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Gaithersburg
Top Contributor
138 reviews 138 reviews
32 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Formerly the Clarion, this recently furbished Holiday Inn cannot be missed since it is the only round hotel in the city. With a perfect location right in the middle of town - and a reasonable rate to match - this makes for a excellent stay when staying in the Tarheel State Capitol, which is about a five-minute walk. Well maintained... More 

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Richmond, Virginia
Contributor
18 reviews 18 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The staff at this hotel really made the difference in our experience. There was an anime conference in town and a large religious conference booked into the hotel, the staff was stretched very thin between being fully booked and covering a holiday weekend, but they still went out of their way to make all the wedding guests feel special and... More 

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North Carolina
1 review
3 of 5 stars Reviewed 1 week ago NEW

had to pay 7.00 a day to park,cleaning supplies left in room,shower would back up when taking a shower.stay elsewhere.have never had to pay to park at a hotel i was staying at.very annoying,tight parking spaces anyway.no complimentary coffee in lobby.2.00 a cup.stay elsewhere

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

Friday of Memorial Day with a convention in town, one front desk clerk and six people in line. A upon entering the room, we discovered we had a king room for a room for three, called the front desk, were promised a cot. Upon returning at 11:20 pm, no cot. Front desk informed me that they only have one for... More 

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traveler
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Shelby was so great. .. she made us feel right at home and gave us great service! We will be back for sure! Place was very central too.... awesome! --------------------------great spot for seeing the city.

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

"Upgraded"to a room that looked.like any average HI room. Room service staff left cleaning supplies in room and did not refresh coffee or soap. Room fairly clean. Magnificent view from bar and restaurant but brand selection very limited and very expensive. If downtown Raleigh probably better at stay at MARRIOT Hotel than here.

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Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

we called at 11:30pm on Saturday night for a room. Charles at the front desk was very nice. there was only one room left and it was handicapped. the room was nice and had a good view of the city on the 7th floor, room 702. the bed was a double. it wasnt that comfortable, but the pillows were very... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel over the weekend as we were in town for a surgery over at Duke University and also for the LGBT in Raleigh. Jessica at the front desk was amazing by getting us checked in early and had great recommendations on where to go in the area. The front desk was shining with lots of customer... More 

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Braintree, Massachusetts
Contributor
13 reviews 13 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very mediocre Hotel. Round shape makes rooms small and odd shaped. Service was not great and only 2 elevators for a 20 story hotel! The only thing that I really liked were the views from the 20th floor. My next time in Raleigh, I'll seek better accommodations.

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Hanover, Maryland
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Selected this property mainly for the location; it was right in the heart of the downtown area, close to the Capitol, many historic site and the bulk of the restaurants and nightlife. Check in was fast and friendly, even though we arrived early. Parking was convenient although there is a small fee. Room was well appointed and very clean. Beds... More 

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dadtwopointO, General Manager at Holiday Inn Raleigh Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa Bach More 

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