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Comfort Inn & Suites Crabtree Valley

2.5 of 5 6209 Glenwood Avenue, Raleigh, NC 27612
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Comfort Inn & Suites Crabtree Valley
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Comfort Inn & Suites Crabtree Valley
Comfort Inn & Suites Crabtree Valley
Comfort Inn & Suites Crabtree Valley
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98 reviews from our community

Traveler rating
    31
    30
    17
    11
    9
See reviews for
29
19
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Bern, North Carolina
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an older property but it is clean and comfortable. The location is great. Just down the road from the mall & across the street from a shopping center. Rooms are adequate and I feel safe staying here when traveling alone. Can get to this hotel from the PNC Arena without getting in hwy 40 & that's a plus!

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GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our clean and comfortable hotel! As you mentioned, it is easy to get to the PNC Arena from the hotel without getting on the freeway. We hope to see you again soon! More 

Charlotte, North Carolina
Top Contributor
207 reviews 207 reviews
12 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I was pleasantly surprised by this hotel. For the price, this was a great stay. The hotel lobby was clean and inviting. The rooms were also very clean and look like they have been renovated within the last few years. Bathrooms were very clean, no worry of any bugs. For a 2 star hotel, this was certainly the best you... More 

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GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I am happy to hear it was clean and a great location! We hope to see you during your next visit to Raleigh! More 

Fayetteville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed December 2, 2014

Had 3 rooms from Thanksgiving night until Sunday Morning. This by far is an excellent location. Near everything. Hotel was nice. Parking was a little difficult. Not a lot of spaces and construction going on next door. Rooms weren't bad but housekeeping failed to clean under the beds. Several soda and juice cans were found underneath. Had a juice stain... More 

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GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! We are happy to hear that you enjoyed the location! I will review your comments with our Housekeeping Staff as your concerns are not something we typically hear, but we will look into. Thank you again for taking the time to let us know about your stay! More 

North Carolina
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 17, 2014

Comfort Inn has not yet let me down in all the years I have stayed there ( every year for vacation time .) I stay there the night before my flight in order to be close to the airport. I usually leave very early and the inn is very convenient. Also, when I come back to town and it is... More 

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GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your stay at our hotel! We are delighted that you stayed with us again! We are happy to hear that you enjoy the location, guestrooms and amenities! We hope you stay with us again in the future! More 

1 review
3 of 5 stars Reviewed November 8, 2014

Overall this hotel was not bad for price and location. It does need updating and a little more attention to detail by staff. When we arrived the parking was very limited due to large construction trucks parked in the spaces closest to the hotel. The room was clean but when I was in the bathroom washing my hands I grabbed... More 

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GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are glad to hear that the location is great! I am sorry to hear that the guestroom did not meet your expectations. We have not experienced problems with our towels in the past, however we take all reports seriously and will review this with our Staff. Thank... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed November 7, 2014

We recently stayed at this location during our move. We called in route and were warmly welcomed by the desk staff. Exhausted from moving we appreciated the friendly welcome. Every hotel will have an issue at some point in time. Life is unpredictable and it is impossible for staff to anticipate the actions of their guests. Unfortunately I suspect a... More 

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GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay. We appreciate your comments regarding our friendly staff and apologize regarding the heater. Thank you again for your comments and we hope to see you again during your next visit to Raleigh! More 

Edenton, North Carolina
Top Contributor
109 reviews 109 reviews
26 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 2, 2014

I always stay here when working the NC State Fair. All I need is a place to lay my head since I am gone most of the day. Everything was good, except there was gum stuck on the light fixture next to the bed, and the shower drain was slow. Still a good deal, and I will be back next... More 

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GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your stay at our hotel! I am glad to hear your stay was pleasant. I will review your comments with our staff so that the room can be inspected. Thank you again for your comments and we hope to see you again next year! More 

North Carolina
Top Contributor
82 reviews 82 reviews
8 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed October 14, 2014

This hotel exceeded my expectations from the moment we arrived starting with Geneen, the front desk clerk, she was very warm and inviting professional in every aspect, our hotel room was spacious, clean and quiet the entire length of our stay inside and outside (hot water & good water pressure each night, comfortable bed). The breakfast area was well maintained... More 

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GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding our hotel! We are delighted to hear that you enjoyed your stay and our friendly staff. We hope to see you again during your next visit to Raleigh! More 

Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

My first visit to the US. Had been to Raleigh on a Business trip during September 2013. We stayed at this property for 2 weeks and it was a comfortable stay. Staff was well mannered, location of the Hotel was good with easy access to our office, we got to use the pool and gym too. The breakfast was good... More 

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Shanta P, Guest Relations Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments! We are happy to hear that our location is convenient and that the beds and pillows were comfortable. I apologize that the breakfast area was crowded due to a large convention in town. We are continuing to renovate the hotel so that everything in our guestrooms is new. Thank you again for your comments! More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 21, 2014

Convenient location. Bed and pillows were comfortable. It was nice to have a microwave and fridge in the room. Breakfast area was very warm and crowded during my stay, as there was a convention in town. The breakfast offerings were average. The room itself was just ok. I prefer a bit more luxury, but it served it's purpose for a... More 

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Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our convenient location and comfortable beds and pillows! We are continuing to renovate the hotel and are working with our ice machine repair person to keep the machine in working order. Thank you again for your comments! More 

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Additional Information about Comfort Inn & Suites Crabtree Valley

Address: 6209 Glenwood Avenue, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Comfort Inn And Suites Raleigh Hotel Raleigh
Hampton Inn Raleigh
Hampton Inn Crabtree Valley
Raleigh Hampton Inn

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