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Comfort Inn & Suites Crabtree Valley

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6209 Glenwood Avenue, Raleigh, NC 27612
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Comfort Inn & Suites Crabtree Valley
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Comfort Inn & Suites Crabtree Valley
Comfort Inn & Suites Crabtree Valley
Comfort Inn & Suites Crabtree Valley
Review This Hotel

102 reviews from our community

Traveler rating
    32
    33
    17
    11
    9
See reviews for
31
20
9
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Clemmons, North Carolina
1 review
4 of 5 stars Reviewed 6 days ago NEW

We were in town only for one night and weren't staying there long. We checked in late and the lady at the front desk was so very nice and very welcoming. We had an issue when we got to the room with a towel rack that had fallen. She offered to move us. Obviously the issue didn't warrant that we... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I apologize regarding the towel bar and shower, but am happy to hear that our staff got it taken care of right away! We hope to see you again soon! Sincerely, John More 

Shelby, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My husband is working in Raleigh and this is our favorite hotel to stay in! First when your greeted by Ashley at the front desk she just makes you feel welcome she always has the biggest smile and is so sweet! and Terrell makes the best morning cup of coffee, breakfast is good and the dining area is always clean!... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our friendly Front Desk & Breakfast Staff! I'm glad to hear that your room was comfortable and the location convenient! We hope to see you again soon! Sincerely, John More 

Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights...very close to the crabtree mall excellent restaurants near by..we got a king suite with a 2 person whirlpool bath and balcany..huge room ..very clean..staff was friendly and helpful. .will stay here again

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I'm glad you enjoyed the whirlpool suite and happy to hear that the location was convenient with ample restaurants nearby. We hope to see you again soon! More 

Jupiter, Florida
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Reserved non-smoking room for two nights but someone had obviously been smoking in the room. The front desk sent housekeeping to freshen the room but moved us to another room as the smoke had permeated the room and we could not stay there. The front desk personnel were helpful and courteous.

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I apologize that someone had smoked in a non-smoking room. I'm glad our Front Desk Staff was able to move you to another room. Thank you for bringing this to our attention so that it could be taken care of promptly. More 

New Bern, North Carolina
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 10, 2015

This is an older property but it is clean and comfortable. The location is great. Just down the road from the mall & across the street from a shopping center. Rooms are adequate and I feel safe staying here when traveling alone. Can get to this hotel from the PNC Arena without getting in hwy 40 & that's a plus!

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our clean and comfortable hotel! As you mentioned, it is easy to get to the PNC Arena from the hotel without getting on the freeway. We hope to see you again soon! More 

Charlotte, North Carolina
Top Contributor
207 reviews 207 reviews
12 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed January 28, 2015

I was pleasantly surprised by this hotel. For the price, this was a great stay. The hotel lobby was clean and inviting. The rooms were also very clean and look like they have been renovated within the last few years. Bathrooms were very clean, no worry of any bugs. For a 2 star hotel, this was certainly the best you... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! I am happy to hear it was clean and a great location! We hope to see you during your next visit to Raleigh! More 

Fayetteville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed December 2, 2014

Had 3 rooms from Thanksgiving night until Sunday Morning. This by far is an excellent location. Near everything. Hotel was nice. Parking was a little difficult. Not a lot of spaces and construction going on next door. Rooms weren't bad but housekeeping failed to clean under the beds. Several soda and juice cans were found underneath. Had a juice stain... More 

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! We are happy to hear that you enjoyed the location! I will review your comments with our Housekeeping Staff as your concerns are not something we typically hear, but we will look into. Thank you again for taking the time to let us know about your stay! More 

North Carolina
Contributor
15 reviews 15 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 17, 2014

Comfort Inn has not yet let me down in all the years I have stayed there ( every year for vacation time .) I stay there the night before my flight in order to be close to the airport. I usually leave very early and the inn is very convenient. Also, when I come back to town and it is... More 

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your stay at our hotel! We are delighted that you stayed with us again! We are happy to hear that you enjoy the location, guestrooms and amenities! We hope you stay with us again in the future! More 

1 review
3 of 5 stars Reviewed November 8, 2014

Overall this hotel was not bad for price and location. It does need updating and a little more attention to detail by staff. When we arrived the parking was very limited due to large construction trucks parked in the spaces closest to the hotel. The room was clean but when I was in the bathroom washing my hands I grabbed... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are glad to hear that the location is great! I am sorry to hear that the guestroom did not meet your expectations. We have not experienced problems with our towels in the past, however we take all reports seriously and will review this with our Staff. Thank... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed November 7, 2014

We recently stayed at this location during our move. We called in route and were warmly welcomed by the desk staff. Exhausted from moving we appreciated the friendly welcome. Every hotel will have an issue at some point in time. Life is unpredictable and it is impossible for staff to anticipate the actions of their guests. Unfortunately I suspect a... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay. We appreciate your comments regarding our friendly staff and apologize regarding the heater. Thank you again for your comments and we hope to see you again during your next visit to Raleigh! More 

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