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All 80 Raleigh hotels

Comfort Inn & Suites Crabtree Valley

2.5 of 5 Hotel   |   6209 Glenwood Avenue, Raleigh, NC 27612
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Ranked #44 of 80 Hotels in Raleigh
A recent review
5 of 5 stars reviewed 6 days ago
478carmenw North Carolina
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91 reviews from our community

Traveler rating
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    16
    11
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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North Carolina
Top Contributor
61 reviews 61 reviews
7 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel exceeded my expectations from the moment we arrived starting with Geneen, the front desk clerk, she was very warm and inviting professional in every aspect, our hotel room was spacious, clean and quiet the entire length of our stay inside and outside (hot water & good water pressure each night, comfortable bed). The breakfast area was well maintained... More

Was this review helpful? Yes 1
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding our hotel! We are delighted to hear that you enjoyed your stay and our friendly staff. We hope to see you again during your next visit to Raleigh! More

Bangalore, India
Contributor
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 23, 2014

My first visit to the US. Had been to Raleigh on a Business trip during September 2013. We stayed at this property for 2 weeks and it was a comfortable stay. Staff was well mannered, location of the Hotel was good with easy access to our office, we got to use the pool and gym too. The breakfast was good... More

Was this review helpful? Yes
Shanta P, Guest Relations Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments! We are happy to hear that our location is convenient and that the beds and pillows were comfortable. I apologize that the breakfast area was crowded due to a large convention in town. We are continuing to renovate the hotel so that everything in our guestrooms is new. Thank you again for your comments! More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 21, 2014

Convenient location. Bed and pillows were comfortable. It was nice to have a microwave and fridge in the room. Breakfast area was very warm and crowded during my stay, as there was a convention in town. The breakfast offerings were average. The room itself was just ok. I prefer a bit more luxury, but it served it's purpose for a... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our convenient location and comfortable beds and pillows! We are continuing to renovate the hotel and are working with our ice machine repair person to keep the machine in working order. Thank you again for your comments! More

Nashville, Tennessee
Top Contributor
55 reviews 55 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 29, 2014

Nothing outstanding, clean, comfortable, friendly staff. A good location out from downtown. The hotel is within 15 minutes of downtown, close to some of the best restaurants and malls. The Breakfast was average fare, nothing special. Rooms are clean. No traffic noise .Price point is average for the area.

Was this review helpful? Yes 2
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Valued Guest, Thank you for your kind comments about our clean, comfortable and convenient location! We are glad to hear our staff was friendly! Thank you again for taking the time to submit a review! More

Enola, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2014

We came down to Raleigh for our nephew's graduation and stayed at this hotel last night (5/10). When I booked the room nine months ago, I selected the wrong room type. Our daughter came with us and when we walked into the room there was 1 king bed and no pull out couch. The front desk clerk was extremely pleasant... More

Was this review helpful? Yes 1
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to write a review! I am glad to hear that our beds our comfortable and that we had a cot available. I apologize regarding the yogurt selection. Thank you again for your comments! We hope to see you again soon! More

tracys landing, md
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed May 1, 2014

Made reservations on line as we were coming from out of town for one night. Made reservations based on the fact that they allowed pets, confirmed this with reservations and called the hotel to confirm, we arrived and I was told that my dog was to big and we could not stay, the manager on duty was Schandra, I have... More

Was this review helpful? Yes 1
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

I am sorry that we were not able to accommodate your reservation upon arrival. Our website states that we allow pets up to 40 lbs on our first floor in our standard rooms. As we were not able to accommodate you, we did not charge you. More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed April 13, 2014

We were so pleased from the ease of making reservations to checkout. Staff very pleasant. We stayed in a two room suite. Clean, nice bed covers and pillows.Plenty of room and an excellent price.The breakfast had cold cereal, hot cereal, bagels, waffles, yogurt, eggs and sausage plus milk, juice and coffee.They did not mind us taking food upstairs to our... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your kind comments! We are happy to hear that you enjoyed your stay! We hope to see you again soon! More

Southwest Virginia
Top Contributor
165 reviews 165 reviews
59 hotel reviews
366 helpful votes 366 helpful votes
3 of 5 stars Reviewed March 27, 2014

I stay at the Comfort Inn-Crabtree Valley while visiting Raleigh for the 2014 NCAA Men’s Basketball Tournament. This hotel is located and easy 10-minute drive from the PNC Arena and about 5-minutes away from the Crabtree Valley Mall. There are plenty of restaurants nearby including Fat Daddy’s and a Golden Corral, which are located in adjacent to the hotel. This... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Guest, Thank you for your comments. I am happy to hear that the location being close to PNC and multiple restaurants was favorable. Thank you for your comments about the rooms being clean the beds being comfortable. Also that our Housekeeping staff was accommodating. I am sorry to hear about the windows. Our Housekeeping Staff has been made aware... More

Coastal NC
Senior Contributor
47 reviews 47 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 18, 2014

We recently stayed here with our robotics team for the tournament held at Dorton Arena. This hotel was reasonably priced and easy drive to our event. We did have one group snafu when we asked to add an extra day at the begining to one of our rooms which somehow ended up with that room being checked out a day... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

I am glad to hear that the suite worked out well and that you enjoyed the location with the nearby shopping and restaurants. I apologize that the toilet was not taken care of for you by our staff and that the change on your reservation was initially not done correctly. I have review these items with our staff. Thank you... More

Raleigh, North Carolina
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 25, 2014

Stayed here (local stay) during a recent snow storm and the possibility/probability of loss of power at my home, and due to having a cold-sensitive pet. First, few hotels in the area allow pets, this one does at a small surcharge (OK by me). All 'pet rooms' are 1st floor only, which is fine too. Expected a more beat-up or... More

Was this review helpful? Yes 1
Shanta P, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay! I am happy to hear the room was comfortable and you enjoyed staying with us! More

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Additional Information about Comfort Inn & Suites Crabtree Valley

Address: 6209 Glenwood Avenue, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Comfort Inn And Suites Raleigh Hotel Raleigh
Hampton Inn Raleigh
Hampton Inn Crabtree Valley
Raleigh Hampton Inn

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