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Comfort Inn & Suites Crabtree Valley

2.5 of 5 6209 Glenwood Avenue, Raleigh, NC 27612
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Comfort Inn & Suites Crabtree Valley
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Comfort Inn & Suites Crabtree Valley
Comfort Inn & Suites Crabtree Valley
Comfort Inn & Suites Crabtree Valley
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96 reviews from our community

Traveler rating
    31
    28
    17
    11
    9
See reviews for
29
18
9
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fayetteville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Had 3 rooms from Thanksgiving night until Sunday Morning. This by far is an excellent location. Near everything. Hotel was nice. Parking was a little difficult. Not a lot of spaces and construction going on next door. Rooms weren't bad but housekeeping failed to clean under the beds. Several soda and juice cans were found underneath. Had a juice stain... More 

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel! We are happy to hear that you enjoyed the location! I will review your comments with our Housekeeping Staff as your concerns are not something we typically hear, but we will look into. Thank you again for taking the time to let us know about your stay! More 

North Carolina
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Comfort Inn has not yet let me down in all the years I have stayed there ( every year for vacation time .) I stay there the night before my flight in order to be close to the airport. I usually leave very early and the inn is very convenient. Also, when I come back to town and it is... More 

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your stay at our hotel! We are delighted that you stayed with us again! We are happy to hear that you enjoy the location, guestrooms and amenities! We hope you stay with us again in the future! More 

1 review
3 of 5 stars Reviewed November 8, 2014 via mobile

Overall this hotel was not bad for price and location. It does need updating and a little more attention to detail by staff. When we arrived the parking was very limited due to large construction trucks parked in the spaces closest to the hotel. The room was clean but when I was in the bathroom washing my hands I grabbed... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay at our hotel. We are glad to hear that the location is great! I am sorry to hear that the guestroom did not meet your expectations. We have not experienced problems with our towels in the past, however we take all reports seriously and will review this with our Staff. Thank... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed November 7, 2014

We recently stayed at this location during our move. We called in route and were warmly welcomed by the desk staff. Exhausted from moving we appreciated the friendly welcome. Every hotel will have an issue at some point in time. Life is unpredictable and it is impossible for staff to anticipate the actions of their guests. Unfortunately I suspect a... More 

Was this review helpful? Yes
GMcrabtree, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay. We appreciate your comments regarding our friendly staff and apologize regarding the heater. Thank you again for your comments and we hope to see you again during your next visit to Raleigh! More 

Edenton, North Carolina
Top Contributor
106 reviews 106 reviews
26 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 2, 2014

I always stay here when working the NC State Fair. All I need is a place to lay my head since I am gone most of the day. Everything was good, except there was gum stuck on the light fixture next to the bed, and the shower drain was slow. Still a good deal, and I will be back next... More 

Was this review helpful? Yes
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your stay at our hotel! I am glad to hear your stay was pleasant. I will review your comments with our staff so that the room can be inspected. Thank you again for your comments and we hope to see you again next year! More 

North Carolina
Top Contributor
69 reviews 69 reviews
7 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed October 14, 2014

This hotel exceeded my expectations from the moment we arrived starting with Geneen, the front desk clerk, she was very warm and inviting professional in every aspect, our hotel room was spacious, clean and quiet the entire length of our stay inside and outside (hot water & good water pressure each night, comfortable bed). The breakfast area was well maintained... More 

Was this review helpful? Yes 2
GMcrabtree, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Valued Guest, Thank you for your kind comments regarding our hotel! We are delighted to hear that you enjoyed your stay and our friendly staff. We hope to see you again during your next visit to Raleigh! More 

Bengaluru (Bangalore), India
Contributor
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 23, 2014

My first visit to the US. Had been to Raleigh on a Business trip during September 2013. We stayed at this property for 2 weeks and it was a comfortable stay. Staff was well mannered, location of the Hotel was good with easy access to our office, we got to use the pool and gym too. The breakfast was good... More 

Was this review helpful? Yes
Shanta P, Guest Relations Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments! We are happy to hear that our location is convenient and that the beds and pillows were comfortable. I apologize that the breakfast area was crowded due to a large convention in town. We are continuing to renovate the hotel so that everything in our guestrooms is new. Thank you again for your comments! More 

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 21, 2014

Convenient location. Bed and pillows were comfortable. It was nice to have a microwave and fridge in the room. Breakfast area was very warm and crowded during my stay, as there was a convention in town. The breakfast offerings were average. The room itself was just ok. I prefer a bit more luxury, but it served it's purpose for a... More 

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding our convenient location and comfortable beds and pillows! We are continuing to renovate the hotel and are working with our ice machine repair person to keep the machine in working order. Thank you again for your comments! More 

Nashville, Tennessee
Top Contributor
55 reviews 55 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 29, 2014

Nothing outstanding, clean, comfortable, friendly staff. A good location out from downtown. The hotel is within 15 minutes of downtown, close to some of the best restaurants and malls. The Breakfast was average fare, nothing special. Rooms are clean. No traffic noise .Price point is average for the area.

Was this review helpful? Yes 2
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Valued Guest, Thank you for your kind comments about our clean, comfortable and convenient location! We are glad to hear our staff was friendly! Thank you again for taking the time to submit a review! More 

Enola, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 11, 2014

We came down to Raleigh for our nephew's graduation and stayed at this hotel last night (5/10). When I booked the room nine months ago, I selected the wrong room type. Our daughter came with us and when we walked into the room there was 1 king bed and no pull out couch. The front desk clerk was extremely pleasant... More 

Was this review helpful? Yes 1
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to write a review! I am glad to hear that our beds our comfortable and that we had a cot available. I apologize regarding the yogurt selection. Thank you again for your comments! We hope to see you again soon! More 

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Additional Information about Comfort Inn & Suites Crabtree Valley

Address: 6209 Glenwood Avenue, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Crabtree Valley 2.5*
Number of rooms: 125
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Also Known As:
Comfort Inn And Suites Raleigh Hotel Raleigh
Hampton Inn Raleigh
Hampton Inn Crabtree Valley
Raleigh Hampton Inn

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