We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 80 Raleigh hotels

Comfort Inn & Suites Crabtree Valley

2.5 of 5 Hotel   |   6209 Glenwood Avenue, Raleigh, NC 27612
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Save Saved
You added Comfort Inn & Suites Crabtree Valley to your Saves list
Comfort Inn & Suites Crabtree Valley
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
61%
Ranked #45 of 80 hotels in Raleigh
A recent review
5 of 5 stars reviewed 4 days ago
Tonda B Charlotte, North Carolina
Write a Review

87 people have reviewed this hotel

Traveler rating
    28
    26
    13
    11
    9
See reviews for
24
17
7
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 4 days ago NEW

We were so pleased from the ease of making reservations to checkout. Staff very pleasant. We stayed in a two room suite. Clean, nice bed covers and pillows.Plenty of room and an excellent price.The breakfast had cold cereal, hot cereal, bagels, waffles, yogurt, eggs and sausage plus milk, juice and coffee.They did not mind us taking food upstairs to our... More

Was this review helpful? Yes
Southwest Virginia
Top Contributor
158 reviews 158 reviews
56 hotel reviews
354 helpful votes 354 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stay at the Comfort Inn-Crabtree Valley while visiting Raleigh for the 2014 NCAA Men’s Basketball Tournament. This hotel is located and easy 10-minute drive from the PNC Arena and about 5-minutes away from the Crabtree Valley Mall. There are plenty of restaurants nearby including Fat Daddy’s and a Golden Corral, which are located in adjacent to the hotel. This... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Dear Guest, Thank you for your comments. I am happy to hear that the location being close to PNC and multiple restaurants was favorable. Thank you for your comments about the rooms being clean the beds being comfortable. Also that our Housekeeping staff was accommodating. I am sorry to hear about the windows. Our Housekeeping Staff has been made aware... More

Coastal NC
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed here with our robotics team for the tournament held at Dorton Arena. This hotel was reasonably priced and easy drive to our event. We did have one group snafu when we asked to add an extra day at the begining to one of our rooms which somehow ended up with that room being checked out a day... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

I am glad to hear that the suite worked out well and that you enjoyed the location with the nearby shopping and restaurants. I apologize that the toilet was not taken care of for you by our staff and that the change on your reservation was initially not done correctly. I have review these items with our staff. Thank you... More

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed March 5, 2014

Avoid this motel! Garage door does not lock. Anyone could come in and hop on the elavotor to any floor. Message light is like a 3 alarm fire and comes on all night long even after they "clear" it. So bright, a towel does not block it. No microwave for the pastry offered up as breakfast. Only 2 plain cereals,... More

Was this review helpful? Yes
Shanta P, Director of Sales at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for brining your concerns to our attention. I apologize that the message light kept you awake. Our Maintenance Staff is looking into the issue to resolve the problem. I am sorry to hear that the complimentary breakfast of eggs, sausage, waffles, breakfast breads, yogurt, fresh fruit, cereal, etc. wasn't enjoyable. The hotel has a microwave in the kitchen.... More

Raleigh, North Carolina
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 25, 2014

Stayed here (local stay) during a recent snow storm and the possibility/probability of loss of power at my home, and due to having a cold-sensitive pet. First, few hotels in the area allow pets, this one does at a small surcharge (OK by me). All 'pet rooms' are 1st floor only, which is fine too. Expected a more beat-up or... More

Was this review helpful? Yes 1
Shanta P, Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for your comments regarding your recent stay! I am happy to hear the room was comfortable and you enjoyed staying with us! More

Fayetteville, North Carolina
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed January 20, 2014

Wish I could find something good to say about this stay. Reserved seven rooms for myself and co-workers attending a meeting in Raleigh for two days. Advanced reservations with no refunds unfortunately. Upon arriving on the first night of our stay I was told all of my co-workers had arrived - which wasn't true - the on-duty manager at the... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to share your opinions. We offer a complimentary breakfast featuring eggs, sausage, waffles, breakfast breads, muffins, fresh fruit, cereal, juice, coffee and more. Our 6th floor is designated for smoking. We are happy to relocate guests to non-smoking rooms upon request. I am sorry to hear that we did not meet your expectations as... More

Salisbury, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 29, 2013

Rooms were very comfortable, clean and roomy. The breakfast was adequate and the cleaning crew honored my request for privacy. I worked all evening on the internet and never lost service. For the price, it was more than I could ask for.

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to review the Comfort Inn & Suites Crabtree! We are happy to hear that your room was comfortable and the internet service worked well. We hope to see you again soon! More

Fayetteville, nc
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 14, 2013

I stayed here 2 Thursday nights in a row. You would think I would learn after the first time but i am hard headed I guess. I am a business traveler and the internet is the most important part of the room for me and neither time was i able to get logged on. The front desk clerk was friendly... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to complete an online review regarding the Comfort Inn & Suites Crabtree, Raleigh. We are sorry to hear about the internet and will be addressing this with our provider and our staff. Thank you again for bringing this to our attention. More

Greenville, SC
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 29, 2013

Stayed here with family Thanksgiving night. My relative booked 3 rooms. The rooms were all smoking. The reservation says we requested it. We did not. I could barely breathe. There were stains on the walls, doors (adjoining room), curtains and floors. The carpet was dusty along the edges. I didn't bother with breakfast. I left as early as I could.... More

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking the time to complete a review. We are sorry to hear that we did not meet your expectations. We take our guests responses seriously and measures have been taken to ensure that future guests enjoy their experience. Thank you again for your comments. More

Whiteville, North Carolina
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 15, 2013

Wow...we were pleasantly surprised by the hotel. Great place to stay for the night, especially for a concert. Not too far away to PNC arena. REAL CLOSE to Crabtree Valley Mall. The staff was so accomadating.

Was this review helpful? Yes
Shanta P, General Manager at Comfort Inn & Suites Crabtree Valley, responded to this review

Thank you for taking time to review the Comfort Inn & Suites Crabtree! We are glad you enjoyed your stay and the close proximity to the PNC Arena! We hope to see you again soon! More

Been to Comfort Inn & Suites Crabtree Valley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Inn & Suites Crabtree Valley

Also Known As:
Comfort Inn And Suites Raleigh Hotel
Comfort Inn And Suites Raleigh Hotel Raleigh
Hampton Inn Raleigh
Hampton Inn Crabtree Valley
Raleigh Hampton Inn
Address: 6209 Glenwood Avenue, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #45 of 80 hotels in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Crabtree Valley 2.5*
Official Description (provided by the hotel):
Nestled in the heart of Crabtree Valley, you will find the newly renovated Comfort Inn & Suites Crabtree. Conveniently located to all the Triangle has to offer and within minutes of Raleigh’s major attractions, this hotels offers all the comforts of home for an affordable price.Comfort Inn & Suites Crabtree has all you are looking for from standard rooms to your choice of several suite types. Business Travelers will be able to take advantage of our clean, affordable, spacious standard rooms and for families needing larger space, we recommend our Double Bed Suite with a large living room area and pull out sleeper sofa. If a relaxing night away is in store, try a whirlpool suite with extra large balcony, perfect for watching the setting sun! And remember, all rooms come equipped with a microwave, fridge, LCD/HD TVs and more. We look forward to sharing the new look of the Comfort Inn & Suites Crabtree with you during your next visit. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Travelocity, Booking.com, Priceline, Hotels.com, Tingo, HotelsClick, Choice Hotels, TripOnline SA, getaroom.com, Venere and Otel so you can book your Comfort Inn & Suites Crabtree Valley reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Comfort Inn & Suites Crabtree Valley, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.