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Embassy Suites by Hilton Raleigh - Crabtree

#30 of 85 Hotels in Raleigh
Certificate of Excellence
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4700 Creedmoor Road, Raleigh, NC 27612
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1 room 1 guest
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Embassy Suites by Hilton Raleigh - Crabtree
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561 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Whitakers, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

it was simply comfortable and lovely, I would definetly stay again.. the food was amazing, breakfast and dinner. the most rest I had in month.. outstanding, staff was pleasant, parking was easy and the lobby, lounge was very beautiful.. I felt like I was a queen living in paradice.. I had never stayed anywhere so beautiful in my entire life... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your glowing review regarding your stay with us at the Embassy Suites Raleigh – Crabtree and for the generous five star rating. We are extremely glad that we were able to impress you on each and every front and that you loved our pristine property. We are also pleased to hear that you had a peaceful night’s... More 

1 review
5 of 5 stars Reviewed 1 week ago

I love Embassy Suites and this hotel lived up to my expectations. The rooms are very spacious and look nice. The bed was comfortable. The breakfast the best breakfast i've ever had at a hotel. I love the made to order section. And the staff was very courteous and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your terrific feedback regarding your stay with us at the Embassy Suites Raleigh-Crabtree and for the five star rating. We are delighted to know that you thoroughly enjoyed your stay with us and that you loved our immaculate rooms, delicious breakfast we served as well as our courteous associates. We appreciate your gracious comments and would love... More 

Raleigh, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

On Saturday,August 15th, we checked into the Embassy Suites Crabtree for a weekend get-a-way.We actually live in Raleigh, NC and have stayed at this Embassy numerous times. We have even had a family reunion there. However, in the last two years the decor is looking dark and outdated. But, this wasn't our problem. The problem was that once we turned... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for your recent stay and for your loyalty towards our brand. We pride ourselves on delivering a relaxing and peaceful environment to all our valued guests, so we would like to offer our sincerest apologies for the inconveniences you encountered due to the noise issues. We certainly agree that interrupted sleep can easily change a hotel stay from... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

At this location the whole staff lives the brand promise. From the shuttle driver willing to take you to -from the airport as long as nearby places of interest; Cooked to order breakfast was excellent (Jahaira). Theresa at the frontdesk was helpful. The bartender's blue cocktail was really good invention. Esperanza's room set up always smelling fresh. The chicken skillet... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

We are truly glad that we made your recent business trip to the Embassy Suites Crabtree so beautiful and we enjoyed taking care of you during your stay. Our staff works hard to ensure that each guest has a great experience and comes through with their wonderful service by providing clean, fresh and relaxing facilities. Thank you for taking the... More 

Whiteville, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel provides fast access to the heart of Raleigh. Also, the location of the hotel to the Crabtree mall is excellent! I have nothing else to say but the computer wants 200 characters....we were there for college tours and NC State and Carolina are amazing!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to share your review and for choosing the Embassy Suites Raleigh -Crabtree recently for your accommodations. We are delighted to hear that you enjoyed your stay and our convenient location within walking distance to restaurants and Crabtree Mall was to your utmost liking. We look forward to having you and your family visit us... More 

Asheville, North Carolina
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here many times, the free made to order breakfast is what kept me coming back. The rooms are not updates, but they are big, especially the corner rooms. Those are nicer too because you get an extra window which makes it less dark and more natural light. Great free managers reception with drinks in the evening too. This... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for staying with us at the Embassy Suites Crabtree once again for your business trip. We're so glad to hear your appreciating words for our courteous front desk associates, spacious rooms and the complimentary amenities which we offer. It is very nice to know that the free made to order breakfast was the major highlight of your stay... More 

Hayesville
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed here several times, all for business. They have a good breakfast with made to order omelette, etc. staff is very nice. Within walking distance to a great mall that has many nice dining options including P.F. Chang's and The Cheesecake Factory. Large suites are very comfortable as are the beds.

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

We are grateful for your return once again to the Embassy Suites Crabtree while on a business visit and thank you for your positive remarks about your experience. It is great to hear that you not only enjoyed our spacious, comfortable accommodations; breakfast offerings and hospitality of the staff but also the terrific location of our hotel which is within... More 

Pittsbugh
Level Contributor
208 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed here a couple times now and it's consistent with the Embassy Suites brand. It's comfortable and clean with friendly employees. It's above a budget hotel, but not pure luxury. It's a convenient location.

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

We are so glad you came back for another visit. There is nothing more rewarding for our team than to know that we made such a great impression on your first visit that you couldn't wait to come back. We are happy to hear we once again lived up to your high expectations and that you loved your accommodation, hospitality... More 

Grovetown, GA
Level Contributor
87 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Everything you'd want in a budget hotel: clean rooms, fast wifi, great service. Everything was comfortable. Breakfast, particularly the hot bar, could have been better but I guess that's why you have the made-to-order area. Would stay again.

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for taking the time to post your thoughts of your stay to the Embassy Suites Crabtree while on a business visit. We are delighted to hear that you loved our immaculate accommodations, efficient internet connectivity and generous guest service. We are always looking at making enhancements and your comments about our breakfast are well noted. Thanks again for... More 

Knoxville, Tennessee
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I stayed here with my family while on a business trip with my husband. We stayed in a 1 bedroom suite on the 4th floor. I am picky when it comes to cleanliness of hotel rooms, and was pleased with this one. Beds were comfortable. Good water pressure. Complimentary breakfast selection was fantastic. My kids enjoyed the indoor pool, though... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Embassy Suites by Hilton Raleigh - Crabtree, responded to this review

Thank you for choosing the Embassy Suites Raleigh-Crabtree for your family stay. We are glad to know that you were pleased with your immaculate accommodation, complimentary breakfast we served and that your kids enjoyed the pool. We are happy that we were able to make your family stay memorable and enjoyable. I have alerted my engineering team regarding your concern.... More 

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