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All 80 Raleigh hotels

Embassy Suites Raleigh - Crabtree

3.5 of 5 Hotel   |   4700 Creedmoor Road, Raleigh, NC 27612
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77%
Ranked #20 of 80 hotels in Raleigh
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Aiwiaid Lakewood, Colorado
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410 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Lakewood, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

I spent this week there and loved it. The best customer service I have ever experienced. The food at the free breakfast every morning was great. Clean, large beautiful rooms. They have a shuttle to get you around and they go out of their way to get you where you need to be. I was on time ever time. One... More

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Hotel is located next to the Crab Tree Mall in Raleigh NC. It is in a great location. Excellent service and accommodations. Quite setting and surrounding. Only disadvantage is that they have a lot of family reunions and it sometimes can be congested.

Review collected in partnership with Embassy Suites Hotels

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Statesville, North Carolina
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an older Embassy Suites, but it has been well cared for. It's located very close to the mall. So there's plenty of shopping and restaurants near by. The value was incredible. Our room price included free snacks and drinks as well as a full breakfast. We you take those items into consideration it makes your travel dollar go... More

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Eaton, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

What a beautiful hotel with a lot of potential. If you have never stayed in an Embassy Suites you will be blown away. The rooms are large 2 room suites with a living room and a bedroom with a tv in each room. The rooms have a refrigerator and microwave with a wet bar and 2 vanities. The hotel serves... More

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South Boston, United States
1 review
4 of 5 stars Reviewed 1 week ago

We really enjoyed the layout of the courtyard effect. Also the breakfast is excellent andthe eating area very pleasing. The garage parking directions to hotel elevator and to exits could be marked better.

Review collected in partnership with Embassy Suites Hotels

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Shelby, United States
1 review
4 of 5 stars Reviewed 1 week ago

Always enjoy an Embassy Suite, evening reception and cooked to order breakfast are always very nice. Rooms are normally quiet, even if the lobby area is a little noisy. Rooms being back from halls helps to make for a quieter night.

Review collected in partnership with Embassy Suites Hotels

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jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for your loyalty to our brand. We are happy to be your choice of hotels. Please let us know if there was anythgin that could bave made your stay better. Jason Berry Director of Sales More

Sanford, North Carolina
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Called hotel prior to making reservations to validate availability of hotel airport shuttle service, provided flight times (0700 departure (RDU) and 2245 return RDU)) we were told we were golden (shuttle starts 0700 ends 2300 not posted on web site/s either) . Two cab rides and $80.00 later we fly on time. Noce hotel and stff.

Review collected in partnership with Embassy Suites Hotels

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jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for your review. We apologize if you were not able to use our complimentary shuttle and had to take a cab. Our shuttle runs from 7:00AM to 11:00PM daily. For arrivals we suggest you call the hotel when you land to be picked up and for departures we leave at the top of the hour. Departures do require... More

Raleigh, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is my husband & I's go-to hotel! We stayed here the night after our wedding in December & had such a great time that we keep coming back! This stay, we actually lost my husband's cell phone. The staff looked thru all the bed linens to find it. They were so helpful!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for making us your "go-to" hotel! We are happy you enjoy our facilities. We a pleased to hear that our staff was able to help locate the cell phone. We will share your comments about their helpfulness at our next staff meeting. Please call the hotel direct for your anniversary stay. We look forward to seeing you again... More

1 review
4 of 5 stars Reviewed 3 weeks ago

I stay at this hotel often for business and really enjoy my experiences. The staff is courteous and helpful, rooms are always clean and Harold at the breakfast bar is always cheerful and attentive. He provides not only a great breakfast cooked to order but helps start your day with a friendly smile and quick conversation. I would recommend that... More

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for your wonderful review! We are happy to hear that Harold took good care of you during your stay. We will share this review with his manager. The trail near our hotel is the Raleigh Greenway. There is an app for smart phones "RGreenway" that helps make your run\walk more interactive. We look forward to seeing you again!... More

iowa
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I like Embassy Suites generally. This one really needs a facelift. The rooms are worn and tired, stained carpeting from years of use, the "fitness facility" consisted of a tiny room with two pieces of equipment (one not working at all) and free weights. The service was warm and friendly. They had the free happy hour (all bottom shelf, but... More

Was this review helpful? Yes 1
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for taking the time to write this review. Our hotel had a full renovation in 2008 that included guest suites and public space. We are also continuously making improvements where needed. We apologize if there were issues in your suite. Please contact us off line with your suite number so we can address them. It does not sound... More

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Additional Information about Embassy Suites Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Raleigh - Crabtree 3.5*
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Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Business Hotel in Raleigh #13 Family Hotel in Raleigh #17 Romantic Hotel in Raleigh
Hotel Class
Official Description (provided by the hotel)
The Embassy Suites Raleigh-Crabtree hotel in Raleigh, North Carolina, sits across from Crabtree Valley Mall. Our all-suite hotel is ten miles from Raleigh-Durham Airport, less than five miles from Downtown Raleigh and only minutes from local universities. Our hotel is convenient to the PNC Arena, Time Warner Cable Music Pavilion at Walnut Creek, and RTP. Reserve a one- or two-bedroom modern, spacious, suite featuring a separate living room with sofa bed. Wake up to a complimentary breakfast and relax each evening with our nightly Managers Reception. ... more   less 
Number of rooms
225

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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