We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Embassy Suites Raleigh - Crabtree

3.5 of 5 4700 Creedmoor Road, Raleigh, NC 27612
Click for phone number
Hotel deals
Hotel website
Special Offer
Breakfast & WiFi Package!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Embassy Suites Raleigh - Crabtree
Professional photos View all
Browse nearby
Embassy Suites Raleigh - Crabtree
Write a Review

435 reviews from our community

Traveler rating
    188
    146
    62
    31
    8
See reviews for
100
92
18
167
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • Danish first
  • English first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (435)
  • Mar-May only
    (130)
  • Jun-Aug only
    (120)
  • Sep-Nov only
    (103)
  • Dec-Feb only
    (82)
All months
Warriors Mark, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
2 of 5 stars Reviewed 2 days ago NEW

Usually this chain of hotels gets a 5. But this place was terrible. The first night there was no internet. I called the helpline and when they could not fix the problem they blew me off. Then neither of the 2 TVs in my suite worked. I called and was told maintenance would come to fix it. No one ever... More

Was this review helpful? Yes
Brevard, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

Usually, the most important thing we rank is the accommodation for a hotel or lodging. That was good, no problems with that area...but our experience, the helpfulness and friendliness of the staff needs to be commended. The staff at the front desk helped with directions, the chef at the morning breakfast was full of sunshine, and the van driver was... More

Was this review helpful? Yes
Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a three day business trip with my boss and absolutely loved it. The location is ideal with a mall right across the street. The suites were very comfortable and clean. The breakfast was great, omelettes were delicious. The complimentary evening reception was just what I wanted after returning from the workday. Everything you need... More

Was this review helpful? Yes
Raleigh, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

I picked this hotel b/c it was a part of the HHonors group, which I am a member, for a business trip and previous stays at other Embassy Suites. Even though, I was a member of their group, I was told I had to pay $ 10 for Wi-Fi service, which I really needed for business, but did not pay... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
North Carolina
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I stayed one night midweek on a business trip. The check in staff were very courteous & professional. I had the option of staying on the 4th or 2nd floor. I chose the 4th. My room was very spacious & clean. the bedroom area was separate from the living area Which helped make it quiet. Definitely, one of the more... More

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for staying with us and writing a review! We are happy to hear you enjoyed your stay and had a restful night’s sleep. Our last full renovation was in 2008 since then we have been continuously making improvements on our property to stay fresh. These projects include: a refresh on our Front Desk\Reception, modernizing our elevators and there... More

Downingtown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second stay this year at the Embassy Suites Raleigh - Crabtree. I was in town for most of a week while for business. The rooms are absolutely huge and are very well furnished and decorated. My room was spotless and housekeeping did a great job tidying up every day while I was out at the office. The... More

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for taking the time to write this extensive review. We are happy to hear you enjoyed the size of our suites, our location and the amenities we offer. Just so you know we are currently in the process of modernizing our elevators to make them faster and more efficient. We should have this process complete soon. Our fitness... More

1 review
4 of 5 stars Reviewed 1 week ago

This is my second time staying at the hotel in just 2 months. I have to give a special thanks to a Gentleman named Harold. He is the cook that prepares the breakfast weekday mornings in the hotel. Harold truly makes breakfast the best meal of the day. He is so kind and polite. If he were having a bad... More

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for staying with us a second time! We are happy to hear you enjoyed breakfast with Harold! We will be sure his boss receives a copy of your review and share it with our staff. We look forward to your next stay! Harold is looking forward to fixing you breakfast! Jason Berry Director of Sales More

Warminster, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Loved the 2 room suite, the 3 sinks and the available seating in the room. We were in for a quick overnight stay and the room providing everything we needed and wanted. My husband and I were able to relax after a very exhausting day. The room was quiet - no problems at all and the best value.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Thank you for your review! Our spacious suites are #PrettyGreat! We are happy to hear you were able to relax and unwind. We hope to see you again soon! Jason Berry Director of Sales More

Dingmans Ferry, Pennsylvania
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My first time staying at a Embassy Suites and my experience has been great. Plenty of parking. Price is appropriate for the area and time. The restaurant has a limited menu but everything was excellent. The daily soup special is really great. Service is just what you expect, a couple evenings the waitress TAO served and she goes above and... More

Was this review helpful? Yes
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

Hello Dennis, Thank you for taking the time to post your first experience with the Embassy Suites! We are glad to hear we made a positive impression. We hope to see you again at our hotel or brand. Jason Berry More

Richmond, United States
1 review
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Out of coffee for the hotel room coffee pot and broken hair dryer coupled with staff that don't want to be bothered. That's a combination that will keep me away. Too many other nearby hotels to choose from and no need to settle for bad customer service.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 11
jasonsberry, Director of Sales at Embassy Suites Raleigh - Crabtree, responded to this review

I appreciate your review of your recent experience at our hotel. I am sorry we were unable to provide you with the quality of amenities in your room and service you deserved during your recent stay. This is not typical of our hotel and staff. Every guest is very important to us, so I have addressed these issues with our... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Embassy Suites Raleigh - Crabtree? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Raleigh - Crabtree

Address: 4700 Creedmoor Road, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Raleigh - Crabtree 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Priceline, Booking.com, Travelocity, Hilton Hotels, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your Embassy Suites Raleigh - Crabtree reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Raleigh - Crabtree Hotel Raleigh
Embassy Suites Hotel Raleigh
Raleigh Embassy Suites

115 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
View from room (10)
Viewed
Hotel & grounds (20)
Viewed
Room/suite (31)
Viewed
Bathroom (5)
Viewed
Dining (2)
Viewed
Business center/function rooms (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (42)
Viewed
Hotel & grounds (12)
Viewed
Dining (2)
Viewed
Room/suite (10)
Viewed
Bathroom (3)
Viewed
Business center/function rooms (3)
Viewed
Pool/beach area (1)
Viewed
Other (11)
Hotels you might also like...
Check In Check Out
Price Your Stay