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Courtyard by Marriott Raleigh Crabtree

#37 of 84 Hotels in Raleigh
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3908 Arrow Drive, Raleigh, NC 27612
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1 room 1 adult
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Courtyard by Marriott Raleigh Crabtree
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123 Reviews from our TripAdvisor Community

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

A few weeks ago I made reservations for 6 people (3 rooms) at this hotel to celebrate my husbands birthday. We are all Marriott members and we were there for two nights! I chose this hotel because it had a shuttle that would take us anywhere within a two mile radius. The first night we were there we wanted to... More 

Helpful?
Thank Aura W
CYGM3908, General Manager at Courtyard by Marriott Raleigh Crabtree, responded to this review

Dear Valued Guest, My sincere apologies for the inconvenience you were caused during your most recent stay. Our shuttle is an extended amenity which is available on a first come first serve basis. Although we did have other runs booked prior to your inquiry we understand how important this weekend was for you and your guests and made accommodations. Again,... More 

North Carolina
1 review
3 of 5 stars Reviewed November 10, 2015 via mobile

Close to mall and great dining. Spacious rooms. I unfortunately left a pair of prescription glasses in my room and was unable to locate them. (an hour after check out ) The front desk staff could not care less and the house keeping staff was very difficult to deal with. I would not recommend my family and friends stay there... More 

Helpful?
Thank PineapplePajamas
CYGM3908, General Manager at Courtyard by Marriott Raleigh Crabtree, responded to this review

Dear Valued Guest, My sincerest apology for the recent experience that you incurred. I deeply regret the lack of service and attention that you described in regards to your lost item and hope that I may be of some help. We have shared your comments with the appropriate staff members to ensure this was an isolated issue that is corrected... More 

danville va
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 26, 2015

My husband stayed here for a quick overnight birthday trip. It was clean and the employees we interacted with were nice. Right up the hill from the mall and restaurants and easy to get back on the highways.

Helpful?
Thank carmelaDanvilleVa
Johnson City, Tennessee
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed October 14, 2015

Stayed here for 2 nights. Just off the interstate and next to Crabtree Mall and numerous restaurants. Our room seemed recently redecorated and very clean. Its always nice to have a small refrigerator too. Staff was friendly and professional. We would definitely stay here again

Helpful?
Thank MMTennessee
Wilmington, North Carolina
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 13, 2015

To Whom It May Concern, Our stay started off fantastic and we enjoyed our complimentary upgrade. However, upon requesting to extend our checkout time by an hour we were rudely informed by "Dawn" that she could not honor that request due to other business associates coming in that day (Sunday, August 2nd, 2015). Yet, she proceeds to look up our... More 

Helpful?
1 Thank Urshortworkouts
CYGM3908, General Manager at Courtyard by Marriott Raleigh Crabtree, responded to this review

Dear Valued Guest, Please except my sincerest apology for the experience that you described concerening your recent stay. We are appalled by the manner in which you stated you were treated and would like to address it first hand with our associate as this behavior does not represent the service levels of our establishment. In an effort to correct this... More 

Huntington Station, New York
Level Contributor
196 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed August 17, 2015

This was in a quiet neighborhood and convenient to all. Our room was neat and clean. There is a refrigerator, hair dryer, and shamppo in the room. A nice cafe is in the hotel as well. Also you can ourchase, drinks, and snacks in the lobby. The staff was super nice and check in and out was simple and efficient.... More 

Helpful?
Thank Sharon T
CYGM3908, General Manager at Courtyard by Marriott Raleigh Crabtree, responded to this review

Dear Recent Guest, Thank you so much for your recent stay here at the Courtyard Raleigh Crabtree. It's guests like you that are appreciated by offering us valued feedback. We look forward to your return and exceeding your expectations. More 

Roanoke, Virginia
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed July 19, 2015

This hotel is Marriott Perfection! This Courtyard is tucked away off of a busy highway. Beautifully landscaped and very welcoming. Easy, friendly and professional check in. Our room 416, was spacious, impeccably clean and very comfortable. the room has a refrigerator tucked behind shutter doors and coffee maker. We ate twice at the Bistro. The food is really good. We... More 

Helpful?
1 Thank mville24112
Autlan de Navarro, Mexico
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2015 via mobile

We had a great time in this hotel, everything we needed was supplied bye the great team they have. The pool, and the fitness center are really clean and useful. Also the shuttle service is operated by the nicest drivers ever! Also the Cabtree Mall is a few steps down and they have a lot of stores! I'm definitely coming... More 

Helpful?
1 Thank Luis M
fletcher
Level Contributor
204 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 397 helpful votes
4 of 5 stars Reviewed June 4, 2015

Nice location near the Crabtree Mall. Rooms were very nice and breakfast was very good. I could find nothing really wrong with this property so it must have been very nice...go ahead and stay here, like I said I won't steer you wrong.

Helpful?
2 Thank steve p
Sterling, Virginia
Level Contributor
153 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 23, 2015

Good solid "salesmen's hotel." Walking distance from a large mall, plenty of restaurants, etc. Reasonable drive to downtown. Okay quiet little bar downstairs. The corner rooms are extra large, almost Residence Inn "suite" size. Good rate ($119) on a holiday weekend.

Helpful?
2 Thank David R
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