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Americas Best Value Inn Crabtree Raleigh

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3921 Arrow Drive, I-440 at Exit #7, Raleigh, NC 27612 (Formerly Windsor Inn Raleigh)
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Americas Best Value Inn Crabtree Raleigh
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Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Crabtree Raleigh
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106 reviews from our community

Traveler rating
    51
    33
    9
    8
    5
See reviews for
22
21
13
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I can't afford a 4 star or even a 3 star hotel. As long as the hotel is decent & has a lot positive reviews along with amenities. Is fine with me. Yes, the hotel is old, but has a lot of upgrades. Yes there are no elevators, but asking for a room on the 2nd level (or same level... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

We appreciate your kind and thoughtful remarks! As you mentioned, we strive to provide a quality hotel while keeping our rates affordable. We offer the same desirable Crabtree Valley location, for lower rates than many nearby hotels. As you mentioned, all of our ground level (2nd floor) rooms are accessible without having to climb a single step. Our rooms have... More 

Greenville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Great Hotel for the price convenient location and great friendly staff. Took my wife there for a mini Mothers Day vacation she loved the place and will be staying there again. Very quiet and very clean smelled great and they are doing some renovations which you can not really tell. Never stayed at this hote chainbefore but was very impressed.

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Taking those "Mini Vacations" is important. We're honored that a number of couples, like yourself, choose our hotel as their quiet get-away for a night or a weekend in Raleigh. And with breakfast included, you can enjoy a relaxing morning. See you soon! More 

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

We were in town for a graduation and luckily know a lot of people in the area, so we didn't have to spend much time on our room. If we had I'd have been miserable. The room was bare bones and even though we'd requested non smoking it smelled strongly of cigarettes. We were told there were no more rooms... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your review. During graduation season, our hotel is often full; I'm sorry we didn't have the option of moving you to a different room on a busy night. Most of our rooms are non-smoking and we make every effort to prevent smoking in those rooms. Our rooms do have alarm clocks so I apologize if yours had been... More 

Boone, NC
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 3 nights and was pleasantly surprised at the value. I have spent the same amount of money - or more - on much worse. The room was comfortable, clean, and quiet. The blackout curtains worked great, the bed was perfect. The bathroom was nice - the updated vanity was pretty, and the water pressure in the shower... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your comments. We do try to give great value at reasonable rates. We're glad you found your room clean and quiet, and the bed comfortable. The vanities have been updated and new, large flat screen TV's have recently been installed. Each room has a microwave and a mini-fridge. We don't have an elevator but all rooms on the... More 

North Carolina
1 review
3 of 5 stars Reviewed April 20, 2015

Greeting the first day was O.K. I was surprised by the $50.cash hold until you leave or for 5 to 7 days on your credit card. The breakfast was not great. After the 1 st. day no one was at the front desk to greet you any other day. If your just going to sleep there, it's fine, but don't... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your review. Like most hotels in the desirable area of Crabtree Valley, we do have a small card hold for incidentals. We understand if you prefer not to have funds held by your bank, so we also offer everyone the option of leaving a cash deposit at the desk instead - which is returned to you immediately at... More 

Miami Beach, Florida
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 16, 2015

We recently booked a room here and I have to say, not sure why another site rated this place a 7.9 because we thought it was a 10 and we're very picky. First, when you walk in the door you're greeted by an amazing clean scent and the lobby & halls were immaculate, then you're promptly greeted by a very... More 

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

We appreciate your generous and your wonderful review. Thanks for your recognition of our efforts to be friendly and helpful, and to keep the hotel as clean as possible. Our rooms are a bit larger than some nearby hotels and our guests seem to appreciate the extra space. You described our location perfectly: a short drive to downtown Raleigh, near... More 

Raleigh, North Carolina
1 review
3 of 5 stars Reviewed April 8, 2015

For the price and what the hotel is purposefully designed for...it delivers. Paul is an amazing person that sets the tone for the place and does his job well. Room was clean and I enjoyed the large TV. The mini fridge is quite large compared to the standard ones you see at pricier establishments. Breakfast is promptly taken away at... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for taking a moment to write your review, and I'm sure Paul will appreciate your kind words regarding him. We're glad you enjoyed your clean room, the mini-fridge and the large screen TV. On a weekday, the breakfast should have remained out until 9 a.m. so we apologize if it was taken away a bit early that day. We... More 

Garden City, New York
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 7, 2015 via mobile

When we walked into the lobby the clerk war burning a scented candle , and also had some oil warming . Nice aromatherapy . When we got to the room I immediately smelled cigarettes in the bathroom . This was supposed to be a non smoking room. It's also a welfare motel . But for 50 bucks it was good... More 

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your review. The majority of our rooms are non-smoking and we make every effort to prevent smoking in non-smoking rooms. Unfortunately, it happens on occasion, despite our efforts. If that ever happens again, please let us know immediately so we can find you a different room. Our averaged ratings have been good for quite awhile but we always... More 

North Carolina
Senior Contributor
35 reviews 35 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 5, 2015

Good Price for your Stay. Where to start...Room was clean, the Television was a little high. The Beds in the room were comfortable, clean and brand new. No Shampoo in the Shampoo dispenser. The Bathroom counter was a little wide. The shower and the Commode were a little high. There was an ironing board, Iron and hair dryer and an... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your comments regarding our pricing: our goal is to provide an excellent value in Crabtree Valley, one of Raleigh's more popular areas. We're glad you found your bed comfortable, the air conditioner satisfactory, and that you noticed our amenities (iron, hair dryer, microwave, mini-fridge, alarm clock, etc.) We also appreciated your suggestions for improvement. We hope you'll visit... More 

Senior Contributor
24 reviews 24 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 23, 2015

The staff was friendly but I was surprised about the seven to ten day $50 hold placed on my credit card. The room was clean but the decor was dated. The T.V. was as wide as the king size bed!!! It was massive!!! Didn't try the breakfast, as I wanted to get on the road quickly.

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

We appreciate your kind remark regarding the friendliness of our staff and our cleanliness. And we're glad you enjoyed the large-screen TV! We'll hope to see you again when you're next in Raleigh. More 

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