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All 80 Raleigh hotels

Americas Best Value Inn Crabtree Raleigh

2.0 of 5 Motel   |   3921 Arrow Drive, I-440 at Exit #7, Raleigh, NC 27612 (Formerly Windsor Inn Raleigh)
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Americas Best Value Inn Crabtree Raleigh
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83%
Ranked #30 of 80 hotels in Raleigh
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 6 days ago
Stacy P Clayton, North Carolina
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62 people have reviewed this hotel

Traveler rating
    30
    22
    3
    6
    1
See reviews for
18
10
6
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Clayton, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I can not say enough about their wonderful staff! Paul checked us in and was energetic and efficient in handling multiple guests. Jessica went above and beyond my expectations when she called me to confirm that it would be okay to give my husband an additional key since his name was not listed on my reservation. slso, Chris was extremely... More

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ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, I want to take a moment and thank you for recognizing our staff's hard work and dedication to providing exception customer service. We also want to thank you for choosing to stay with us. We hope you make us your primary choice of staying with us when your here in the Raleigh area. More

Bozeman, Montana
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I am originally from Raleigh and moving back to the area, so we needed a hotel for a few nights before moving into our apartment. America's Best Value did not disappoint. The staff was friendly and customer service oriented. The room is comfortable with a high-definition TV, microwave and mini-fridge, ideal for those in transit, families or business travelers. It... More

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ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, Thank you so much for your feedback, we really appreciate your stay with us and happy to see that we continually succeed in offering our guest exceptional value at an affordable cost. Our entire staff works hard to maintain our service level and we are delighted by your experience here with us. Thank you for staying with... More

Chelmsford, Massachusetts
1 review
4 of 5 stars Reviewed 3 weeks ago

Good location close to mall and PNC arena. No surprises web site is accurate. Rooms are a little small could have used a comfortable chair to sit in. Bathroom was remodeled beds seemed newer and comfortable. Staff were nice and helpful.

Was this review helpful? Yes
ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, Thank you for your feedback regarding your stay with us. First of all, I apologize for any inconvenience, and we will be sure to take your suggestion into consideration. Secondly, I am happy that you found value by staying with us. Please continue to visit us and give us a chance to show you how we keep... More

Chicago, Illinois
1 review
4 of 5 stars Reviewed 4 weeks ago

Recently stayed at the ABVI on Arrow Way in North Carolina. The staff was friendly and helpful. The facilities were clean and comfortable. The only problem was a loud guest next door but after a little bit they quieted down without me having to engage management. I will look for ABVI as I travel from now on.

Was this review helpful? Yes
ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, I am delighted that you found our hotel to be at good value. I do apologize for the noise issue. We do try our best to make sure all our guests find the stay comfortable as possible. Once again, thank you for your response and we look forward to seeing you again. More

Charlotte, North Carolina, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This hotel is located right next to the Crabtree Valley Mall. It is very clean and the rate is awesome. There is a Hampton Inn next to this hotel and it is 3 times the price. Why? This hotel is clean, great beds and breakfast in the am. what else do you need. will certainly stay again.

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ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, Thank you for your response, as always we are delighted that you found good value with your stay. Also, our entire staff works very hard to maintain cleanliness and to offer exception service. We look forward to having you with us. Thank you. More

Waterbury, Connecticut
1 review
4 of 5 stars Reviewed March 10, 2014

Have stayed twice at this hotel while searching for a home in Raleigh. The staff is very pleasant and very accommodating. Customer service is a plus. Will definitely stay here again. Prices are even better compared to the great service they provide.

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ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, Thank you for taking the time out to let us know about your experience with us. As always, we appreciate what our guests has to say about us. We are very fortunate to have a great staff in place to place our guests needs first. As always, thank you so much for choosing to stay with us.... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed January 30, 2014

The night shift manager Chris and the morning staff has excellent customer service. Our room was spacious, comfortable and clean. They have the best price in the area. We will definately be back. Thank you. :)

Was this review helpful? Yes
ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, Thank you so much for your input about our hotel. Our staff takes great pride in helping guests out and we go above and beyond to make sure our guests are always happy. Our main goal is to offer exception value in the Raleigh area. Our housekeeping staff works hard to maintain cleanliness as well. I want... More

Raleigh, NC
Contributor
11 reviews 11 reviews
4 of 5 stars Reviewed January 23, 2014

Everyone on the staff is kind and responsive. The room is clean and comfortable. The location is great with Crabtree Valley Mall a five minute walk away with shops and restaurants in abundance. The price is right. Using online booking, began by paying Orbitz about $48 per night including taxes and fees. The hotel's general manager says he will meet... More

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ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, I want to start by thanking you for staying with us and giving us a chance to earn your business. We really try to offer best, easy and flexible way to book. Our service and value are second to non in the Raleigh, NC area. We are really blessed to be in close proximity to most major... More

La Crosse, Virginia
2 reviews
4 of 5 stars Reviewed January 20, 2014

This was my first time staying here, but it will not be my last. Staff were friendly and helpful. Rooms were clean, of good size and included a frig and Microwave. The beds were comfortable, WIFI was very good, and the tv channels I wanted to watch were available. A free continental breaskfast was available.

Was this review helpful? Yes
ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, Thank you so much for taking the time out to let us know about your experience at our hotel. I am glad your were able to find the value that you were looking for. I hope that you will continue to visit us in the future. Thank you More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed January 7, 2014

Stayed with two friends. We ended up staying an extra night because we liked the place! The two front desk guys we met were very helpful and friendly. Room was clean and smelled clean. We didn't find any of the clientele sketchy, and the hotel is set in the middle of a whole bunch of others, most of which are... More

Was this review helpful? Yes
ABVICrabtree, General Manager at Americas Best Value Inn Crabtree Raleigh, responded to this review

Dear Valued Guest, We really appreciate your input about your stay. It is the price point and value we try to offer to everyone who visit us. Our main success lies in our staff and we take great pride in customer service. I hope that you will continue to visit us in the future. Thank you. More

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Additional Information about Americas Best Value Inn Crabtree Raleigh

Also Known As:
Americas Best Value Inn Crabtree Raleigh Hotel Raleigh
Americas Best Value Inn Crabtree Raleigh Hotel
Address: 3921 Arrow Drive, I-440 at Exit #7, Raleigh, NC 27612 (Formerly Windsor Inn Raleigh)
Location: United States > North Carolina > Raleigh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#4 Best Value Hotel in Raleigh
#16 Business Hotel in Raleigh
#20 Family Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn Crabtree Raleigh 2*
Official Description (provided by the hotel):
Welcome to Americas Best Value Inn Crabtree/Raleigh located just outside the Raleigh Beltline, only 5 miles from the center of the city and the capital city of North Carolina. Our 58 spacious newly renovated guest rooms provide guests with all of the comforts of home including free wireless high-speed Internet access, microwave, mini-fridge, cable TV with HBO, hairdryer, and free local calls. We also offer a free deluxe continental breakfast, modern business center, fitness room, and guest laundry facility. You can golf at the nearby Carolina Country Club, walk to an array of restaurants including McCormick and Schmick's Seafood, Brio Tuscan Grille, P.F.Chang's, or go shopping at the Crabtree Valley Mall. Our hotel is close to both North Carolina State University and Meredith College. Whether traveling on business at one of the government offices or Research Triangle Park, attending a convention, or just taking in the sights you are ensured a convenient, quiet, and comfortable stay. Our pet friendly hotel offers unbeatable service, an attentive 24-hour front desk staff, and competitive rates. At Americas Best Value Inn Crabtree/Raleigh, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 
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