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Americas Best Value Inn Crabtree Raleigh

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3921 Arrow Drive, I-440 at Exit #7, Raleigh, NC 27612 (Formerly Windsor Inn Raleigh)
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Americas Best Value Inn Crabtree Raleigh
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Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Crabtree Raleigh
Americas Best Value Inn Crabtree Raleigh
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97 reviews from our community

Traveler rating
    48
    31
    6
    8
    4
See reviews for
22
17
10
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (21)
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2 reviews
2 of 5 stars Reviewed 4 days ago NEW

The staff was friendly but I was surprised about the seven to ten day $50 hold placed on my credit card. The room was clean but the decor was dated. The T.V. was as wide as the king size bed!!! It was massive!!! Didn't try the breakfast, as I wanted to get on the road quickly.

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Four Oaks, North Carolina
Top Contributor
212 reviews 212 reviews
67 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

This location merges between 3 and 4 dots of rating. Good location. Check on parking when one arrives is a good idea. Staff was helpful. Bathroom had updated vanity and there was an iron for use with clothing. There is a fitness room and vending machine room on the same floor.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I stay here at least 6 days out of the month due to his job. I love it here staff is wonderful and very attentive. Jessica and Paul front desk are so nice, its hard finding good customer service nowadays but not in this hotel. Mr Gm you have a wonderful staff great prices rooms always clean.... More 

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your kind remarks. We appreciate our returning guests, and business guests, like yourself. We do our best to provide great customer service and a clean, quiet hotel. Looking forward to your next visit! More 

NC
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 3, 2015

I recently spent 2 nights at this Inn and was very satisfied with my overall experience. It has a great location. Very easy to slip in to Crabtree by the back door and avoid main street traffic. I was in town for a medical procedure and the location was perfect for that with a straight shot up Blue Ridge Rd.... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for taking a moment to write your kind review. We are just a block away from the popular Crabtree Valley Mall and are within a five minute drive of dozens of restaurants. As you mentioned, we're just a short drive from Rex Hospital as well. We strive to provide friendly service and a clean, quiet hotel at a very... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015 via mobile

This hotel is incredible. The price is great and the value is even greater. The breakfast is good. The rooms are better than other hotels that cost twice what these rooms cost. They have Samsung flat screen tv's mounted on the walls. The housekeeping and maintenance crew does an incredible. The front desk staff is great on every shift on... More 

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

"This hotel is incredible." Wow! We appreciate your enthusiasm! We have recently installed the large flat screen wall TV's and we're pleased that our guests are enjoying them. The size of our rooms often exceeds that of some more expensive hotels, and our breakfast allows you to fill up before heading out. We're glad you enjoyed your stay and look... More 

Winnipeg
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 17, 2015

This hotel is clean and a great value for the everyday traveller. Came here to watch a Hurricanes game and were pleasantly surprised by this little gem. We're greeted by Jessica when we arrived and were made to feel like we just got home. Rates are great and the staff is wonderful.. Did not have that smoking smell at all!!... More 

Was this review helpful? Yes 1
Management response:

Thanks for your comments. Most of our rooms are non-smoking and that helps to minimize the smell of smoke. Our housekeepers also work hard to thoroughly clean each room. Jessica will appreciate your kind remark regarding her - we also appreciate her helpfulness with guests. We hope to see you again when the Carolina Hurricanes have their next home game... More 

Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2015

Wish i had stumbled upon this hotel earlier as it didn't show up on GPS POI's. Quiet, convenient location, amazing staff, updated rooms, competitive price. Great modern bathroom, large spaceous room w/ fridge/freezer & microwave, large desk/dresser/credenza unit, wall mount 50" flat screen, speedy 5mbs down/ 1mbs up wifi (similar to 4G phone speed). Trying to relocate to Raleigh, &... More 

Was this review helpful? Yes 3
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

We greatly appreciate your comments! You highlighted our offerings perfectly: quiet setting, convenient location, friendly staff, updated rooms, and competitive rates. We've been fortunate to have hosted a number of guests, like yourself, who are relocating to Raleigh. Depending on the guests' needs, we're often able to accommodate longer stays during the search for a permanent home. We also have... More 

NC
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 1, 2014

Right in the heart of Raleigh, this hotel was a great, affordable place to stay. That's pretty much all I have to say! Not sure what kind of deals anyone else will get but I paid less than $60 a night for a room with two full-sized beds and a huge bathroom. If I'm ever staying overnight in Raleigh again... More 

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

Thanks for your kind remark! Our great location and affordability make us a great value for anyone wanting to stay in Raleigh's Crabtree Valley. We'll look forward to your next visit! More 

Charlotte, North Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 28, 2014 via mobile

Mt husband and I were traveling for the holiday to be with family family. Affordable, comfortable, convenient and quiet. We were greeted by both the clerk and the Manager who gave us a huge scoop of that Southern hospitality!😀 Hotel was nicely kept and maintained. We had a small issue with our room but when we alerted the Manager, he... More 

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ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

We're glad you enjoyed your stay! Very soon, we'll have a new flat screen TV in every room. We try to continually improve our hotel for our guests' comfort and convenience. More 

Pembroke Pines, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2014

The front desk staff were extremely friendly and helpful. The Location was ideal near Crabtree Valley Mall and right off the I-440 Beltline. The lobby was nice with a large breakfast area, comfortable seating area, available computer with free internet and printing. The room was spacious and the bed was comfortable.

Was this review helpful? Yes 1
ABVICrabtree, Front Desk Representative at Americas Best Value Inn Crabtree Raleigh, responded to this review

We're glad that you found our front desk staff friendly and helpful. We also appreciated your tip to future guests. Our ground level has easy access to every room - with no steps. We even have rooms with large walk-in showers. More 

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