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Hyatt House Raleigh North Hills

3.0 of 5 160 Park At North Hills, Raleigh, NC 27609
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Hyatt House Raleigh North Hills
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Hyatt House Raleigh North Hills
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166 reviews from our community

Traveler rating
    129
    28
    4
    5
    0
See reviews for
38
43
9
46
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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  • All months
    (166)
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    (24)
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    (38)
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    (51)
  • Dec-Feb only
    (53)
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1 review
2 of 5 stars NEW via mobile

During the snowfall, theor backup generators "failed and there is nothing we can do about it & the electric company has no estimated time of fix"! That is NOT the customer service I would expect from a Hyatt. Other, more minor issues (small in comparison & prior to the outage), the coffee supplied in the rooms & lobby is terrible,... More 

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richmond, v
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I stayed with a group of people who were from out of town for an office holiday party. It was a little difficult to find the entrance/parking, but found it and was able to check in relatively easily. I was really impressed with my room! Lots of modern amenities, a full kitchen area, lots of workspace (if I needed it),... More 

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Alpharetta, Georgia
Top Contributor
194 reviews 194 reviews
68 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a great hotel in an awesome part of Raleigh. The rooms are excellent and spacious. I stayed here on two separate occasions, once in a studio and once in a one bedroom. Honestly, BOTH were great! I may have preferred the studio because the TV swivels between living area and bed, and it was just so well laid out.... More 

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ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Annette T, Thank you for sharing feedback on your experience at our Hyatt House – Raleigh North Hills. We’re pleased to hear our clean hotel, well-appointed guestrooms and ideal location made for an enjoyable stay. We look forward to your next visit with us. Thank you once again for writing. Sincerely, Jason Andrews General Manager More 

New Jersey
Contributor
13 reviews 13 reviews
6 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Hyatt House offers very nice modern rooms to make your stay comfortable. The bed, bathroom and full kitchen area all make you feel at home. The only issue I had was with the pull out bed which my son wanted to use but couldn't because it was not comfortable and full of dust. I would have given five stars... More 

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ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear Imcmch, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our modern accommodations. I have noted your comments regarding the sofa-bed; please forgive us. Your remarks serve as encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit... More 

Blacksburg, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Hyatt House is clean, amazing staff, and perfectly located with everything you could need within walking distance including: groceries, variety of great restuarants, and recreation. Wonderful breakfast with friendly service. Highly recommended!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear Eia S, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Jason... More 

Senior Contributor
38 reviews 38 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I recently had the opportunity to stay at this hotel and check in was great, the lobby looked very inviting. The room was new and very functional. the staff was very helpful and friendly. What turned me off on this hotel was the food the bar. Easily the worst burger I have ever had. It was cold and tasted awful.... More 

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ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear pmdworldtraveler, Thank you for your kind review. I’m happy to know your stay was pleasant overall and we appreciate you choosing us. Your honest feedback on areas which we can improve (food and internet) is welcomed and fosters change for future stays. I will be sure to share your kind comments with our entire team as they work hard... More 

Raleigh, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was great and facility was clean and quiet. Room very comfortable with ample space. Took our dog and they accommodated him well also. Other dogs there but not sign unless they were out walking.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear Thomas H, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Jason Andrews General Manager More 

Greenville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Speechless!! The hotel staff, cleanliness, comfort, amenities and location is hands down the best hotel experience I have had. I am now planning my next weekend get-away to join this AWESOME chain again!!

Review collected in partnership with Hyatt Hotels

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ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear Tonitia L, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look... More 

Aurora, United States
1 review
5 of 5 stars Reviewed January 20, 2015

Very Nice Hotel. Location is also very nice. Lots of options when it come to dining and entertainment. Felt like I was home and the rooms were exceptional clean. First hotel I have stayed in with a billard table in the lobby!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear Nore H, We are delighted you took the time to share your kind review; we value your comments. It’s wonderful to know your stay was pleasant. I’m glad you enjoyed our great location and ample amenities. Thank you for staying with us and we look forward to seeing you again. Best, Jason Andrews General Manager More 

Norfolk, VA, United States
1 review
5 of 5 stars Reviewed January 20, 2015

We (me & the wife) loved our second stay at the Hyatt house! Outstanding location with a Nail Spa, Massage Envy, Harris Teeter, and various restaurants literally across the street from the hotel. Breakfast is free and the accommodations are excellent as well as a friendly staff. We will definitely travel there again (one of our getaway spots)!!! Highly recommended...... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
ConcordHospitality, General Manager at Hyatt House Raleigh North Hills, responded to this review

Dear Tracey B, Welcome back! Our staff makes sincere hospitality their priority; I’m glad you enjoy our great location and amenities. Reflections like yours allow us to monitor and improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Jason Andrews General Manager More 

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Additional Information about Hyatt House Raleigh North Hills

Address: 160 Park At North Hills, Raleigh, NC 27609
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt House Raleigh North Hills 3*
Number of rooms: 137
Reservation Options:
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Hotel Style:
#4 Green Hotel in Raleigh

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