We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Raleigh Inn & Suites

3618 New Bern Avenue, Raleigh, NC 27610-1233 (Formerly Best Western)
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Raleigh Inn & Suites
Professional photos View all
Browse nearby
Raleigh Inn & Suites
Write a Review

125 reviews from our community

Traveler rating
    49
    36
    18
    10
    12
See reviews for
39
26
9
28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (35)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (24)
All months
Bluffton, South Carolina
Contributor
15 reviews 15 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel permits smoking inside the rooms. Consequently it reeks of cigarette smoke. Bonus: 3 fire alarm evacuations in one night. The folks who work there are pleasant and helpful. The parking is easy.

Was this review helpful? Yes
raleighinn, General Manager at Raleigh Inn & Suites, responded to this review

We are sincerely sorry for the fire alarm going off.The investigation report said it was due to a faulty board.We truly appreciate your co-operation and understanding. More 

jacksonville, United States
1 review
5 of 5 stars Reviewed October 31, 2014

This hotel is very clean and quiet, It's in a good locatin and the staff is very friendly. The room is very roomy. I would recommend anyone in Raleigh are to make reservations.The location is just miles from many shopping places and resturants, Their are a lot of entertainment, and places for kids to explore. The prices are not expensive... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
raleighinn, General Manager at Raleigh Inn & Suites, responded to this review

Happy Holidays!Thank you for your business and looking forward to your future stays.We strive to give better service everyday.Once again we truly appreciate your business. More 

1 review
5 of 5 stars Reviewed October 22, 2014

Checking -In will always be quick and pleasant. The staff are people friendly and will go out their way to make your stay great. You check in as a guest, but you leave as friends. Rooms are always clean, bedding nice and fresh. Plenty of space to store your suitecase and personal belongings.

Review collected in partnership with Best Western

Was this review helpful? Yes
raleighinn, General Manager at Raleigh Inn & Suites, responded to this review

Happy Holidays! from the staff of Best Western.We value your feedback and appreciate your business.We look forward for your future reservations, More 

Greensboro
2 reviews
4 of 5 stars Reviewed October 19, 2014

Everything was great until i realized ny receipt showed different price than i payed. My credit card was charged more than my total. And the hotel staff shruged it off saying it was only a few dollars. ($54) could have helped better. Will be crossing this hotels off of my list

Was this review helpful? Yes
Raleigh, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

I have no complaints, would stay again. I didn't get her name, however the lady that checked me in was very nice & caring. She offered to help me get my things in once she seen it was just me. Automatic doors would have helped out, not a complaint though.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
raleighinn, General Manager at Raleigh Inn & Suites, responded to this review

Happy Holidays! We are happy to know you enjoyed the jacuzzi suite.We look forward for your future stays. More 

Rocky Ford, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

We were worried about the area at first but it was centrally located and not bad at all. The staff was very friendly and helpful and the rooms vere very clean and tidy. The workout room wasn't the best but we really enjoyed the heated indoor pool

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Providence, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

My Hotel stay was great! I would stay again when I am visiting the area. I look forward to the exceptionally great experience that I received for my next visit. The rooms were very spacious and clean. The bed was very comfortable and soft, it was what I had expected. I had never stayed in a Best Western chain before... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 28, 2014

Hello...I am a regular at the best western on capital Blvd Raleigh NC. The management and staff are all so great and one employee in particular is truly tremendous. Her name is Tracey Mangum. Her warm and bubbly personality along with her fierce professionalism makes my stay there not only restful...but also very welcoming. She represents that establishment well. Thank... More 

Was this review helpful? Yes 1
Pennsylvania, United States
1 review
4 of 5 stars Reviewed September 28, 2014

That is a good place for anyone who wants to have peace of mind while away from home. The only thing is that they should let us know everything that the hotel has to offer. I didn't know there was fitness, pool etc until I am evaluating. Let us know what we can enjoy during our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
raleighinn, General Manager at Raleigh Inn & Suites, responded to this review

Happy Holidays.We are sorry that you were not informed about the amenities.We value your feed-back and will ensure that this does not happen again/Thank you for helping us improve. More 

Jacksonville, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

This is a family owned hotel with a family feel. It is definitely a "nothing fancy" kind of place, where the staff always has a smile and is always willing to help. We have made requests at all hours, both normal and not so normal, and have always been met with cooperation and friendliness. The facility is clean, well maintained... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Raleigh Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Raleigh Inn & Suites

Address: 3618 New Bern Avenue, Raleigh, NC 27610-1233 (Formerly Best Western)
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Odigeo and TripOnline SA so you can book your Raleigh Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Raleigh Inn And Suites
Best Western Raleigh Hotel Raleigh
Raleigh Best Western
Hotel Style:
#1 Best Value Hotel in Raleigh

16 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (7)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay