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All 80 Raleigh hotels

BEST WESTERN Raleigh Inn & Suites

3618 New Bern Avenue, Raleigh, NC 27610-1233
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Ranked #38 of 80 hotels in Raleigh
A recent review
4 of 5 stars reviewed 4 days ago
Grayzies Denver, Colorado
  • Overview
  • Reviews (112)
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112 people have reviewed this hotel

Traveler rating
    44
    32
    16
    10
    10
See reviews for
35
26
8
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Denver, Colorado
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel/motel was well staffed, and the rooms were clean. The bed was however a bit bouncy, but nonetheless got a decent sleep. The fitness center left a little to be desired, but we would stay there again en route to our destinations. Staff was helpful, friendly and willing. Overall very good choice.

Review collected in partnership with Best Western

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Jacksonville, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

Upon checking in I did not know what to expect since the lobby is pretty plain. When I opened the door to my room I was so very pleased, it was clean, spacious and comfortable. I would definately stay here again!

Review collected in partnership with Best Western

Was this review helpful? Yes
Wilmington, NC, United States
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Check in was very quick and easy. I had a great stay there. My room was very clean and neat and the hotel was nicely decorated and comfortable. Nikki at front desk was friendly and accommodating and very professional. I will stay there again.

Review collected in partnership with Best Western

Was this review helpful? Yes
Seattle, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Overall a really good hotel, but my room, and the 3rd floor in general, reeks of cigarette smoke, which makes me unlikely to stay here again unless the hotel bans smoking entirely inside the building. I've stayed here before, and I don't remember such as bad odor. Perhaps they have floors that are entirely smoke-free?

Review collected in partnership with Best Western

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Roxbury, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

Lobby had a couch that should be thrown out, worn! Room had a slight odor to it. The beds were awful to sleep on. The AC unit had to be on high to not keep making a clicking sound on and off all night long.

Review collected in partnership with Best Western

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Moody, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

You might have to call & make sure your reservation is right. Otherwise you get there & find out you didn't get the type of room that you thought you reserved. I got a conformation on my reservation. When I got there they said they didn't have any more of the type of room I reserved which was a King... More

Review collected in partnership with Best Western

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is not fancy, but it is clean, homey, the staff are kind and helpful. Our hotel room was immaculate, with a roomy bathroom and LOTS of hot water. The staff were very solicitious and replaced towels, etc as we had needs.. the pool was excellent.

Review collected in partnership with Best Western

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Oxford, New York
1 review
5 of 5 stars Reviewed 4 weeks ago

great place to stay, very family friendly, would recommend this stay to my friends and relatives if they were heading to this area.. breakfast was ok--all food was fresh and plentiful and the kids were happy.

Review collected in partnership with Best Western

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Lindsay, Canada
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed July 9, 2014

We were a group of 6 including children in town for a wedding. The rooms were clean, beds ok (pillows small), good location (close to 440), fluffy towels, pool small but clean, very helpful front desk (Fredrick,), and typical continental breakfast of waffles and dry cereal. Several restaurants nearby. Had to recharge the room keys daily, a nuisance.

Was this review helpful? Yes
raleighinn, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review

Thank you for your time in giving your feedback.We do apologise for the incovenience caused due to programming of your keys.We appreciate your business More

Medford, New Jersey
2 reviews
3 of 5 stars Reviewed July 7, 2014 via mobile

In a nutshell it's okay for the price. Upon check in the front desk entered my cc wrong the number was declined. He rang it through twice and said it was declined. I was able to use my other one thankfully. When i called the cc comoany they said they show no signs of anyone trying to charge anything. The... More

Was this review helpful? Yes
raleighinn, General Manager at BEST WESTERN Raleigh Inn & Suites, responded to this review

We appreciate your business and time taken to fill the survey.We are sorry for the technical problem you dad to face due to the computer.We look forward to your further stays More

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Additional Information about BEST WESTERN Raleigh Inn & Suites

Address: 3618 New Bern Avenue, Raleigh, NC 27610-1233
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Raleigh Hotel Raleigh
Best Western Raleigh Inn And Suites
Raleigh Best Western

19 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Raleigh
Number of rooms
75

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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