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All 80 Raleigh hotels

BEST WESTERN Raleigh Inn & Suites

3618 New Bern Avenue, Raleigh, NC 27610-1233
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Ranked #40 of 80 Hotels in Raleigh
A recent review
3 of 5 stars reviewed 1 week ago
Joe J Lawrenceville
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114 reviews from our community

Traveler rating
    44
    32
    17
    10
    11
See reviews for
35
26
8
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Raleigh, United States
1 review
1 of 5 stars Reviewed 4 days ago NEW

We had a terrible experience at this hotel. The hallway and the elevators wreaked of cigarette smoke. On our second night at the hotel we returned to the lovely smell of sewer gas in our room. When we complained to the staff we were told there were no other rooms and possibly they could find us air freshener. When we... More

Review collected in partnership with Best Western

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Lawrenceville
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

1) Desk lamp bulb burned out upon checkin. Replaced. 2) Sink drain not performing well upon checkin. 'Twas corrected. 3) Internet connection slow to respond. 4) Business trip. Fortunately located conveniently to work on this trip. Location leaves something to be desired - tricky entrance & exit.

Review collected in partnership with Best Western

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Denver, Colorado
Top Contributor
50 reviews 50 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel/motel was well staffed, and the rooms were clean. The bed was however a bit bouncy, but nonetheless got a decent sleep. The fitness center left a little to be desired, but we would stay there again en route to our destinations. Staff was helpful, friendly and willing. Overall very good choice.

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Jacksonville, North Carolina
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed August 4, 2014

Upon checking in I did not know what to expect since the lobby is pretty plain. When I opened the door to my room I was so very pleased, it was clean, spacious and comfortable. I would definately stay here again!

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Wilmington, NC, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 1, 2014

Check in was very quick and easy. I had a great stay there. My room was very clean and neat and the hotel was nicely decorated and comfortable. Nikki at front desk was friendly and accommodating and very professional. I will stay there again.

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Seattle, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 30, 2014

Overall a really good hotel, but my room, and the 3rd floor in general, reeks of cigarette smoke, which makes me unlikely to stay here again unless the hotel bans smoking entirely inside the building. I've stayed here before, and I don't remember such as bad odor. Perhaps they have floors that are entirely smoke-free?

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Roxbury, United States
1 review
2 of 5 stars Reviewed July 28, 2014

Lobby had a couch that should be thrown out, worn! Room had a slight odor to it. The beds were awful to sleep on. The AC unit had to be on high to not keep making a clicking sound on and off all night long.

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Moody, United States
1 review
3 of 5 stars Reviewed July 28, 2014

You might have to call & make sure your reservation is right. Otherwise you get there & find out you didn't get the type of room that you thought you reserved. I got a conformation on my reservation. When I got there they said they didn't have any more of the type of room I reserved which was a King... More

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Jacksonville, United States
1 review
5 of 5 stars Reviewed July 27, 2014

The hotel is not fancy, but it is clean, homey, the staff are kind and helpful. Our hotel room was immaculate, with a roomy bathroom and LOTS of hot water. The staff were very solicitious and replaced towels, etc as we had needs.. the pool was excellent.

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Oxford, New York
1 review
5 of 5 stars Reviewed July 27, 2014

great place to stay, very family friendly, would recommend this stay to my friends and relatives if they were heading to this area.. breakfast was ok--all food was fresh and plentiful and the kids were happy.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Raleigh Inn & Suites

Address: 3618 New Bern Avenue, Raleigh, NC 27610-1233
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Raleigh Hotel Raleigh
Best Western Raleigh Inn And Suites
Raleigh Best Western

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