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Red Roof PLUS+ Raleigh NCSU - Convention Center

#21 of 82 Hotels in Raleigh
Certificate of Excellence
2.0 of 5
1813 South Saunders Street, I-40/440 at US 70/401, Raleigh, NC 27603
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Red Roof PLUS+ Raleigh NCSU - Convention Center
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Red Roof PLUS+ Raleigh NCSU - Convention Center
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170 reviews from our community

Traveler rating
    83
    53
    22
    8
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here many times - it's been a real gem of a hotel. But this trip, March 20/21, we did not have the greatest experience. There was a large group of people there, I think there must have been some event that they all attended. They roamed the halls yelling and slamming doors all night. I think they finally... More 

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2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Enjoyed my stay at this hotel. We had reserved the king suite, it was very clean and comfortable. It was very quiet throughout the night. Can't complain about anything. Staff was very nice and helpful.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Travelers are a tired lot. The staff at this red roof will re-energize you!! The are fantastic!!! They welcome you and your pets and are overboard at accommodating any request! And, not to mention, the rooms are clean and smoke free! Best red roof stay ever!

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you Jayne for your awesome 5 star review of our property and staff! Everyone is so pleased to know that you not only enjoyed your stay but you took the time to let others know about it! We also thank you for leaving a room tip for other Trip Advisor readers about our property. Again, we appreciate your choosing... More 

Atlanta Ga
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nothing outstanding about this hotel. Recently updated interior. Odd use of laminate which was not glued down properly. Odd habit of cleaning staff to not clean the room, to not remake beds smoothly, and to not replace soap and towels. it would have been nice if the staff had left the soap and towels for the next day instead of... More 

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GM10256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Please accept my apology for the problems you experienced during your stay. Please note that this is not our normal level of hospitality. I would love for you to call or email me to discuss your stay. Thank you so much for leaving us a review. It gives us a chance to fix any problems before they become larger. Please... More 

Durham, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here on St patricks day weekend, we thought (in error) that staying a little way out of town would save us some $$$ not so! The hotel is old, old in it's feeling and old in it's customer service. Even though it is close on the map, it is not close enough to the center... More 

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GM10256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Hi Michele, I'm sorry that our hotel did not meet your needs. We are 1 mile from downtown and that can be a bit inconvenient for someone who likes to be within walking distance. We do have several taxi services that use mini vans for transportation. We often have larger groups leaving the property to go downtown. I apologize if... More 

Raleigh
2 reviews
5 of 5 stars Reviewed March 4, 2015

I enjoyed my 3 day stay at the Red Roof Plus. The supervisor, Charlene, was very professional. The premium room was exactly as pictured. The daily snack and breakfast to go was perfect. I would definitely stay here again.

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GM10256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

MON57A, Thanks so much for your wonderful comments. I am glad you enjoyed our Premium Room. The snack box, extra pillow and first floor location are all great amenities. I will be sure to share your comments with Charlene. She is a joy to work with. Please come see us again when you are in the area! More 

Cherryville, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 1, 2015

I stay at this RRI every visit to Raleigh. The newly remodeled rooms are clean and very nice and the price is excellent. You can't beat it! The staff is always friendly. The only thing I wish they would update is to put in a sliding automatic door to the lobby. Other than that, best value for your money! I... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Robin F., thank you so much for your response. I am glad you enjoyed your clean room and the great price. We are working on changing our lobby doors. I smiled when I saw your comment. :) Thanks for complimenting the staff. I like to think that they're awesome so I'm always happy to see guests who agree. Please be... More 

Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 14, 2015

I am a regular at this particular location and when I tell folks that I'm staying at a red rood inn, I always get funny looks of disapproval... but here's the secret - this location is the best value for the $ and is clean, well furnished, comfortable and quiet. Some of the higher $ hotels in the area can... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you so much for your wonderful review. We do have a great location because we're so close to downtown Raleigh. We appreciate your comments and I will be sure to share them with our team. We look forward to seeing you on your next visit. More 

Sicklerville, New Jersey
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 3, 2015

I stayed at the red roof inn, last week 1/29 and 1/30. The motel is not bad but definitely could use some updating. Arrive about 2 pm on Thursday afternoon but due to an appointment did not get into my room until about 9:30 pm. Problem number one. my lock on the door did not work. tried new cards, replaced... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Eliza39- Thank you so much for your feedback. I would like to apologize for any inconveniences you experienced during your stay. I am happy our great staff was able to assist you at any time throughout your stay. Many guests enjoy our bedding and the fact that we're able to be Pet Friendly without disturbing other guests. I'm glad you... More 

Wilmington, North Carolina
Top Contributor
163 reviews 163 reviews
38 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed January 22, 2015

This Red Roof Plus Inn is a step above regular Red Roofs. The location was great. The hotel was immaculately clean. The rooms were very clean and comfortable. However there was a lot lacking. For instance, when checking in I was told that there was breakfast. When I came down on Saturday morning all I found was Coffee, Tea, Oatmeal,... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for your comments and your review. We are sorry that our Redi-Set-Go breakfast did not meet your expectations. We do have a sign posted at the desk listing the time and the foods that you mentioned. Also, it looks like you stayed in one of our standard 2 bed rooms which do not include the amenities however per... More 

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