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Red Roof PLUS+ Raleigh NCSU - Convention Center

#25 of 84 Hotels in Raleigh
Certificate of Excellence
1813 South Saunders Street, I-40/440 at US 70/401, Raleigh, NC 27603
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Red Roof PLUS+ Raleigh NCSU - Convention Center
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183 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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    (51)
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Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I have reviewed this hotel before, and wanted to add another to give credit where credit is due. It's been a while since meeting Panther, but I'm a fan. NYC slickers have to stick together, Right? Thanks for the great service, smile and putting me in 319 when it's available. Hope to see you soon!!

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Florence
Level Contributor
481 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
4 of 5 stars Reviewed 1 week ago

For the price we paid it's not been bad to be honest but not that plus. We spent here 1 night but I didn't sleep well because our room was just right in front of the vending machines. Not a great place! Quite early in the morning there were also noises from upstairs. According with our reservation we were supposed... More 

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Morganton, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I booked through Expedia for the night before the Powerade State games, which my daughter was participating in. Just as we pulled in, the power went out due to the storm that was going on. We were unable to check in because of the power being out, so we waited in the lobby until the power came back up. Once... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

My stay here was amazing. The room was perfect, the staff were friendly and helpful, and they helped you with any problem you had. I would definitely stay with them again. You can bring your pet too! Stay on the back side for quiet.

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you so much for your great comments! Please come visit and bring your pet with you again! More 

Johnson City, Tennessee
1 review
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with three other friends when I attended the Life in Color event last year. This hotel is okay, our room was nice but it took forever to check-in and I thought the staff was kind of rude but I will never forget Panther, she was awesome! The rest of the ladies at the check-in was... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

I am happy to hear that Panther was awesome during your stay last year and your group enjoyed yourselves. I apologize for issues you had with other staff members. We are a great location for any downtown Raleigh event. Life in Color is just one of many that happen in Raleigh each year. Please choose us on your next visit... More 

Creedmoor, North Carolina
3 reviews
3 of 5 stars Reviewed May 26, 2015

this is a newly renovated hotel which allow pets. I was almost bite by a dog as I carried my luggage down the steps to my car. The hotel was very noisy and I had a problem connecting to wifi at the hotel. the room was nicely redecorated in bright bold colors. the staff was very cordial and friendly.

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Hi PokieWilliams! Thanks for your review. We are happy to be one of the few 'no fee' pet properties. I am sorry to hear you were almost bitten. Please always let the front desk know immediately if something like that happens again. I'm happy to hear you enjoyed your newly renovated room. Please ask for one of our premium rooms... More 

San Jose, United States
Level Contributor
16 reviews
9 hotel reviews
3 of 5 stars Reviewed May 26, 2015

There was a dirty sock on the desk chair when I opened the room. Sock was black, chair was black, easy to overlook. Other than that, the room was clean. This hotel is very isolated. I am on a motorcycle trip. Flew into Raleigh and took a taxi to the hotel. Next morning went to Ray Price Harley-Davidson dealer and... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you so much for staying with us. We appreciate the time you spent on your review. On your next visit please ask for one of our premium rooms. They come with additional amenities and are guaranteed first floor. We do have easy access to downtown Raleigh via taxi but the 1.5 miles can be a hike if you're on... More 

Myrtle Beach, South Carolina
1 review
2 of 5 stars Reviewed May 26, 2015

The staff was not very friendly. There were no extra pillows or blankets in the room. Breakfast the next morning consisted of a bottle of water and a "vending machine" pastry. While we realize it was a holiday weekend and there was something going on at the convention center as well as the amphitheater, poor hospitality really isn't acceptable. Especially... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for your review. I'm sorry that we were not able to meet your needs during your stay. Please request a Premium room on your next visit. Our standard rooms come with 4-6 pillows but the Premium has even more. You will even be treated to a snack box that includes popcorn, granola bars, trail mix, juice and water.... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 24, 2015

The room was great. We slept well it was a nice modern updated room. Our room wasn't a premium room so we didn't have a mini fridge or iron but it served out needs well. The people at check in and out were great. The access to your room is not on the outside which I thought was great.

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for your comments Karla! You stayed in one of our standard rooms. Please check out one of the premium rooms on your next stay. You will have a microwave, fridge, extra pillow, snack box with beverages and guaranteed first floor! We look forward to seeing you again! More 

Daphne, Alabama
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 21, 2015

The property was is average shape. The beds had stains on the bedcovers as did some of the sheets and the towels. It looked like the room was cleaned but the stains didn't make it feel clean. The front desk person was not very warm at first. We had a few interactions and as time went on she warmed up... More 

Was this review helpful? Yes 1
GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for taking the time to give us a review. Transparent feedback like yours gives us a chance to address areas that may need a little improvement. I see that your room did not meet our normal standards. Please accept my sincere apologies. As for breakfast, we do have some Grab and Go items at the desk but we... More 

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