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Red Roof PLUS+ Raleigh NCSU - Convention Center

#22 of 84 Hotels in Raleigh
Certificate of Excellence
1813 South Saunders Street, I-40/440 at US 70/401, Raleigh, NC 27603
Hotel amenities
Best prices for: 1 room 1 guest
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Red Roof PLUS+ Raleigh NCSU - Convention Center
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Red Roof PLUS+ Raleigh NCSU - Convention Center
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175 reviews from our community

Traveler rating
    85
    54
    24
    8
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

The room was great. We slept well it was a nice modern updated room. Our room wasn't a premium room so we didn't have a mini fridge or iron but it served out needs well. The people at check in and out were great. The access to your room is not on the outside which I thought was great.

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Daphne, Alabama
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

The property was is average shape. The beds had stains on the bedcovers as did some of the sheets and the towels. It looked like the room was cleaned but the stains didn't make it feel clean. The front desk person was not very warm at first. We had a few interactions and as time went on she warmed up... More 

Was this review helpful? Yes 1
Greenville, West Virginia
2 reviews
5 of 5 stars Reviewed 1 week ago

We fount the staff to be very courteous and helpful. The room was nice and clean and beds were very comfortable. The location was great. I would definitely recommend this hotel to others staying in the Raleigh area..

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you for reviewing our property. I will be sure to share your comments about our "courteous staff" with everyone on the team. Being within 1.5 miles of downtown does make this a great location. The RedHat Amphitheater and Raleigh Convention Center are both nearby. Please come by and stay with us again soon. We look forward to your next... More 

San Francisco, California
Top Contributor
78 reviews 78 reviews
25 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Oh please, this is a Red Roof PLUS+. You should bow down since you wouldn't catch me dead at a standard Red Roof Inn. OK, I have no idea what I'm talking about since I've never been to a Red Roof Inn before. PLUS+ is a concept the economy chain launched last year, and by accident, I booked a room... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Mr. Uyeshima, Thank you so much for your review. We appreciate your comments. Our Red Roof Plus+ has premium rooms that currently include larger TVs, extra pillows, and a premium box of snacks in your fridge. You are also guaranteed first floor at our property. You will be pleased to know that we will be adding additional amenities soon. I... More 

2 reviews
5 of 5 stars Reviewed April 14, 2015

Excellent value for rate paid. Rooms are clean and updated. The staff was pleasant and very helpful.GM was great. There are plenty of restaurants in the immediate vicinity of the hotel. I would stay at this hotel in the future if my travel plans have me returning to Raleigh. Now where ever I go I look for red roof plus... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Marry, you made our day with your "perfect" 5 star review of your stay with us! We appreciate you taking the time to share your great compliments of our property and staff. Thank you so much and we look forward to your next visit. More 

USA
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 9, 2015

We've stayed here many times - it's been a real gem of a hotel. But this trip, March 20/21, we did not have the greatest experience. There was a large group of people there, I think there must have been some event that they all attended. They roamed the halls yelling and slamming doors all night. I think they finally... More 

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

O2bonabeach, please accept our sincerest apologies for the issues you experienced during your last stay. We thank you for your feedback and I have followed up with housekeeping as well as the night auditor. Thank you for noting that you have had previous good experiences with us in the past. Please give us the opportunity in the near future to... More 

2 reviews
5 of 5 stars Reviewed April 8, 2015 via mobile

Enjoyed my stay at this hotel. We had reserved the king suite, it was very clean and comfortable. It was very quiet throughout the night. Can't complain about anything. Staff was very nice and helpful.

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Nipi75, Thank you so much for the 5 star review of your stay! We are happy you enjoyed our King Bed Suite and that our staff took care of you. It means so much to our entire staff to receive a pat on the back for their hard work. Thank you again and we hope you will stay with us... More 

1 review
5 of 5 stars Reviewed March 30, 2015

Travelers are a tired lot. The staff at this red roof will re-energize you!! The are fantastic!!! They welcome you and your pets and are overboard at accommodating any request! And, not to mention, the rooms are clean and smoke free! Best red roof stay ever!

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GM0256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Thank you Jayne for your awesome 5 star review of our property and staff! Everyone is so pleased to know that you not only enjoyed your stay but you took the time to let others know about it! We also thank you for leaving a room tip for other Trip Advisor readers about our property. Again, we appreciate your choosing... More 

Atlanta Ga
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 17, 2015

Nothing outstanding about this hotel. Recently updated interior. Odd use of laminate which was not glued down properly. Odd habit of cleaning staff to not clean the room, to not remake beds smoothly, and to not replace soap and towels. it would have been nice if the staff had left the soap and towels for the next day instead of... More 

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GM10256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Please accept my apology for the problems you experienced during your stay. Please note that this is not our normal level of hospitality. I would love for you to call or email me to discuss your stay. Thank you so much for leaving us a review. It gives us a chance to fix any problems before they become larger. Please... More 

Durham, United Kingdom
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 17, 2015

My husband and I stayed here on St patricks day weekend, we thought (in error) that staying a little way out of town would save us some $$$ not so! The hotel is old, old in it's feeling and old in it's customer service. Even though it is close on the map, it is not close enough to the center... More 

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GM10256, General Manager at Red Roof PLUS+ Raleigh NCSU - Convention Center, responded to this review

Hi Michele, I'm sorry that our hotel did not meet your needs. We are 1 mile from downtown and that can be a bit inconvenient for someone who likes to be within walking distance. We do have several taxi services that use mini vans for transportation. We often have larger groups leaving the property to go downtown. I apologize if... More 

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