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Candlewood Suites Raleigh - Crabtree

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4433 Lead Mine Road, Raleigh, NC 27612
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1 room 1 guest
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Candlewood Suites Raleigh - Crabtree
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237 Reviews from our TripAdvisor Community

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Traveler rating
    180
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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New York
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed yesterday NEW

4 adults fir very comfortably in the one bedroom suite for a weekend. The sofa bed is not too bad for a fold out. Property is very clean and everything in the room worked with no issues. Front desk staff very friendly and helpful. Signage is small and hard to see from the road. Missed the turn the first time.... More 

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Bradenton, Florida
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Fantastically located just off 440 in the very busy and congested Crabtree area but ideally located immediately off the beaten track, on Lead Mine Road. Orderly and cleanly and meticulously maintained property -- perfect for my quick-in and out-the-next-day business trip that necessitated my attention to business, not my accommodations. Ken up front was friendly, efficient and personable. My room,... More 

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Milroy, Indiana
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I make this trip four times a year, and stay somewhere different every time. This was my first stay at this hotel and I wasn't disappointed. It is clearly a hotel for people who need a longer term stay. But everything was very clean, neat, and sufficient. I didn't need a kitchenette, but there was a very nice one. The... More 

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Atlanta, Georgia
Level Contributor
89 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

I am still torn on the overall design of the branding of this hotel chain. The staff was helpful and the rooms were clean. I would stay here again if I was in the area. The price was also fair, and the accommodations in the room were adequate.

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Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

You were so kind to take a moment to let us know about your recent stay with us. We always appreciate hearing that we've done a good job and--just as much-- hearing that we can improve. We look forward to your next visit with us when we hope to put some "Wow!" in your experience. More 

Godfrey, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I want to give a shout-out to Kendall who took such good care of us from the moment we arrived late on Friday evening, checked out on Saturday for a trip to the Coast, but then returned on Sunday. She couldn't have taken better care of us over our stay. As far as the hotel, the rooms were clean, the... More 

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Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you so much for the nice comments on your stay with us as well as, the "shout out" in regards to our wonderful Weekend Manager! We look forward to your return. Thank you, Darren Sheehan Area General Manager More 

Sanford, North Carolina
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First of all i want to commend kendall the weekend manager,SHE IS AWESOME!!!She has a great attitude and personality which i can say is a great outlook for this hotel.I have stayed here several times and been very disappointed and some bad customer service.I hope she will stay here for a long time,she is just what the hotel needed to... More 

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Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for your nice comments and commending our Weekend Manager by name for her great guest service. Best Regards, Darren Sheehan Area General Manager More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 4 weeks ago

Family-friendly, clean, reasonably priced suites, kitchenette, nice staff. I spent a couple of nights here with my family, my grandson and I in one queen size suite and the other family members in another.

Was this review helpful? Yes
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for letting us know you and your family enjoyed your stay. We're so glad to hear you had a good experience with us and look forward to seeing you again on your next trip to town. We hope it's soon! Thanks again, Ken Hardy Front Office Manager More 

NC
1 review
5 of 5 stars Reviewed July 27, 2015

Staff is very friendly, efficient and extremely accommodating. The rooms have a lot of space and are very clean. The location is convenient to local shopping, restaurants, and expressways. I would highly recommend

Was this review helpful? Yes
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you for taking a moment to tell us about your enjoyable stay. Our team places a tremendous emphasis on providing a caring environment, spotless accommodations, and all the help a guest needs for a great stay. We appreciate hearing from a guest that we've met our goal. Sincerely, Ken Hardy Front Office Manager More 

Kernersville, North Carolina
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 7, 2015

I stayed here recently and enjoyed my stay. The room was clean, which is always important. The hotel was fairly quiet. I was able to get a good nights sleep, which was the most important thing. The only knock I had was I was on the 3rd floor above the lobby. The lights on the outside of the building lighting... More 

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Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We are glad you enjoyed your stay with us! I apologize your window was just outside a pole light. Our new drape package includes black out shades so I am surprised they did not do the trick for you. I agree, the elevator is a little slow; unfortunately when you only have 3 floors to contend with there really isn't... More 

Atlanta, Georgia
2 reviews
2 of 5 stars Reviewed July 3, 2015

Great location next to a mall and many restaurants. The property looks dated and the lobby is very uninviting. The price is cheap , but in reality the price fits the scenery. The towels had stains on them and the desk clerk on the weekend never recognized me as a rewards member. Would be nice if they had a pool.... More 

Was this review helpful? Yes
Generation42, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We are sorry to hear that you did not experience a pleasant stay with us! We have just recently (1 year ago), had a huge upgrade to our property replacing all drapes with the latest Candlewood package along with new kitchen & bathroom cabinetry. We have also completely repainted the exterior and interior with additional upgrades still on the horizon.... More 

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