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Candlewood Suites Raleigh - Crabtree

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4433 Lead Mine Road, Raleigh, NC 27612
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Candlewood Suites Raleigh - Crabtree
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258 Reviews from our TripAdvisor Community

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Granite Falls, North Carolina
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have been staying here for the past month for night shift work. The staff here are a 10 star, great bunch of people. Since, I sleep during the day I'd have to say spot on. The attention the staff gives is great, they remember your name. I would recommend this place to anyone.

Helpful?
Thank Gabriel G
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We have stated at Candlewood Suites Crabtree several times over the past three months. It is located near Crabtree Valley Mall which has a great food court as well as several restaurants. It is a little difficult to find the first time. The entrance is on North Hills just west of Lead Mine. Traffic can be a bit heavy at... More 

Helpful?
Thank Harry P
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you so much for taking the time to tell us about your stay! You mentioned two elements of our property that always earn praise--our completely free guest laundry and our proximity to the Crabtree Valley Mall. Crabtree, as we call it, really is a mecca for shopping and for food. It has high-end, "dressy" eateries as well as a... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

As an only child whose birthday is Christmas Day, I did not take it well when I found out my Mom wasn't going to be able to come for Christmas. With conflicting work schedules we only had Christmas Eve to get together. On last minute notice I decided to try to find a hotel for us to meet half way... More 

Helpful?
Thank Michelle V
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Wow! What a wonderful Christmas Day surprise this was! Thank you so much for taking the time to tell us about your recent stay with us. Of all that we do in the course of a year at our hotel, nothing brings us more joy than knowing that we were able to deliver a comfortable, enjoyable stay that, most importantly,... More 

virginia
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed November 28, 2015 via mobile

The friendly front desk clerks, free laundry facilities and kitchenettes in your suite, wonderful. Loved the workout room right next to the laundry, kill 2 birds with one stone. Highly recommend, especially if you're doing longer stays.

Helpful?
Thank bevsensualparty
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thany you so much for your thoughtful review! We are so glad that you were able to make use of the many amenties that Candlewood Suites has to offer. We like to think that these are some of the features that help distinguish us from other hotels in the area. We hope you come back to see us soon! Thank... More 

Elizabeth City, North Carolina
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 18, 2015

This was such a pleasant stay! The desk clerk was so friendly! She was great! The hotel was apparently fully booked due to the State fair, but it was very quiet all night long. Also, it is a pet friendly property which made it perfect!

Helpful?
1 Thank D29621
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We are so happy to hear you enjoyed your stay us and that a member of our Front Desk team stood out during your visit. We certainly look forward to your return when Raleigh is again in your travel plans. Thank you, Darren Sheehan Area General Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 17, 2015

really nice setup. If you want a nice quiet stay this is the place to be. Staff was so nice and helpful! The amenities were great with the Candlewood Cupboard. Really great location to Crabtree Mall. My room was great with the kitchenette. The only problem I had with my room was that even though I selected a non-smoking room... More 

Helpful?
Thank Tru A
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you very much for taking a moment to tell us about your visit. We are so glad our staff, location, and amenities contributed to your having, overall, a great stay. We are very sorry, however, that a lingering smoke smell in your room was an issue. We have proudly been a 100% smoke-free hotel for several years and strictly... More 

Columbus, Ohio
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 13, 2015

I found a good rate for this place for a business trip. I only needed to stay one night. It had a dishwasher, microwave, toaster, a full set of dishes and storage containers. Downstairs they had books, DVDs and board games to borrow. Downsides: no continental breakfast, and my room didn't have shampoo. Plus there wasn't a bathroom available on... More 

Helpful?
Thank TKDgrl91
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We certainly appreciate your comments and I sincerely apologize if your room was missing shampoo at check-in (it is definitely an oversight on our part and we would have gladly delivered it to your room). We do actually have a Guest bathroom located on the 1st floor located next to the Business Center. Our location is excellent directly across from... More 

Wilson, North Carolina
Level Contributor
113 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed October 6, 2015

Extremely friendly and helpful staff. The room was good. Take your food with your no continental breakfast.. Property is clean and quiet. This is a great hotel for a long stay., I was there for one night.

Helpful?
Thank Mrsjones930
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you very much or taking a moment to tell is about your stay. We appreciate the positive feedback and are committed to making your next stay an even better experience. We look forward to your coming back soon. Thanks again, Ken Hardy Front Office Manager More 

Mechanicsburg, PA
Level Contributor
127 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed October 4, 2015 via mobile

Don't stay here if you want a typical hotel with a roomy lobby, pool and breakfast. But if you want a clean and quiet one bedroom apartment in a convenient location with a responsible management team, you can't beat this property. I noticed but did not use the exercise room located smartly by a laundry, a room with a couple... More 

Helpful?
Thank MidlanticBoomerGuy
Generation42, Front Office Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

Thank you so much for taking the time to tell us about your stay. Consistently delivering clean, comfortable rooms backed up with excellent customer service is our number one goal, and we always appreciate hearing we hit the mark. Thanks also for noticing, and mentioning, all the amenities available to guests to make every stay with us a good, memorable... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

I stayed here because I had to complete a teacher's exam. Kendall the evening manager made sure I was able to check in early since I came in from S. Korea, the room came equipped with basic amenities - plates, silverware, cups. Blackout curtains, which was perfect since I was exhausted. Free laundry facilities was an added bonus, and though... More 

Helpful?
Thank Ms G
Darren S, General Manager at Candlewood Suites Raleigh - Crabtree, responded to this review

We certainly hope you did really well on your Teacher's exam and we look forward to your return in January for your Final Exam. I am glad our Weekend Manager was able to take great care of you during your stay with us along with the mention of our great complimentary amenities for your comfort! Best Regards, Darren Sheehan Area... More 

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