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Residence Inn Raleigh Crabtree Valley

#17 of 85 Hotels in Raleigh
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2200 Summit Park Lane, Raleigh, NC 27612
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Residence Inn Raleigh Crabtree Valley
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Residence Inn Raleigh Crabtree Valley
Residence Inn Raleigh Crabtree Valley
Residence Inn Raleigh Crabtree Valley
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136 Reviews from our TripAdvisor Community

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Traveler rating
    75
    41
    17
    3
    0
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48
23
8
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (136)
  • Mar-May only
    (25)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (22)
All months
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed today NEW

First the good news. If you are a runner or walker, this hotel is across the street from the House Creek Trail. This is part of the Capital Area Greenway which apparently has over 100 miles of interconnected trails. Great place to run. The breakfast was the usual selection but in this case well done and clean. The staff was... More 

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Dayton, OH
Level Contributor
160 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is a typical Residence Inn, although it can be a little difficult to find the first time. The location is not within walking distance to any food, but it in a hotel section and quiet. Right near the freeway also.

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My family of 4 were on the way home and it was 11:30pm and we had a REALLY long drive until we got there so we looked at SO MANY OTHER hotel and I walk into this one and the gentleman at the front desk was very nice I told him that I was just wanting to check in that... More 

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Waxhaw, North Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

When I pulled up to the hotel, two or three letters of the name cross the side of the hotel were burnt out. Check in was quick. My room is large. When I got to my room there was a tag sticking out of the key entry. It said "floors just cleaned, may be damp." My carpeted floors were wet.... More 

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Kelly Q, Manager at Residence Inn Raleigh Crabtree Valley, responded to this review

Hello Kathryn! I am so sorry to have missed you before checking out today but we appreciate your prompt and honest feedback. As part of our routine cleaning, we did have the entire hotel's carpeting washed; however, I can certainly understand how a damp carpet would really disrupt your stay. Unfortunately it sounds like our system to identify and use... More 

Crisfield, Maryland
Level Contributor
66 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Residence Inn was designed to give its visitors a nice suite with most of the comforts of home. Our large suite was well taken care of. The appliances, televisions and bathroom had all been updated. The staff was great.

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Charlotte, NC
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came for a tournament to Raleigh. At check-in it to around three minutes. The woman who checked us in was very friendly and efficient. Halls were quiet and clean. The room is beautiful. Bed was spotless as it should be. Kitchen was spotless as well. Bathroom was super clean. No random fuzz in the corners clean. Pool area was... More 

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Mooresville, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall I was happy with my hotel room. Pros Nice beds Parking was ample Seemed to be near almost everything in Raleigh 2 bedroom suite w/fireplace Housekeeping did their job Cons Continental breakfast was not good... at all Note: Scrambled eggs should not have more liquid in them than eggs Fireplace did not work first 2 nights of stay

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Carmel, Indiana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good location. Fairly close to convention center. Nice full size kitchen in room, which made meals easier. However, rooms were old and showed it. Housekeeping did not come each day. Lobby very nice. Breakfast included and it was good. Wednesday nights they have a food truck come at dinner time, which was excellent . Worked well for family to keep... More 

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Kelly Q, Manager at Residence Inn Raleigh Crabtree Valley, responded to this review

Having these food trucks come every other week has been one of the best parts about Summer so far here at the Residence Inn. It is always fun to see what culinary creations they come up with and we love to support our local vendors. I am happy to hear that your family was able to enjoy them as well!... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had been stopping at this Marriott throughout the year traveling from our beach home to our mountain home. It is always a really comfortable stay. Nice clean facility. Rooms smell fresh even though it is a pet friendly hotel. Nice social area downstairs with bar. Truly a treat.

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Cambridge, MA
Level Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed May 31, 2015

We stayed here for two nights, while in the area for a family wedding. The service was great -- friendly, helpful, hard working. The rooms were another matter. Our suite had badly stained carpeting, beat up wood furniture, and raggedy upholstery. The sofa and armchair were so worn out that we sank down to the bottom of the seats. On... More 

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Zach F, Manager at Residence Inn Raleigh Crabtree Valley, responded to this review

Thank you for taking the time to give us feedback from your stay! I'm glad to hear that you were happy with our service! I apologize that things were not up to standard in your room. We are in fact looking at starting a full renovation at our property this fall! Hopefully in the future when you return to Raleigh... More 

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