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All 80 Raleigh hotels

Extended Stay America - Raleigh - Crabtree Valley

2.0 of 5 Hotel   |   4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
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Ranked #48 of 80 Hotels in Raleigh
A recent review
5 of 5 stars reviewed 2 days ago
Mike R
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79 reviews from our community

Traveler rating
    23
    15
    11
    13
    17
See reviews for
14
11
16
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Had a great overall experience with this location. The rooms,location... everything great. What stood out the most was the customer service. I dealt with a gentleman named Mike. Mike went above and beyond. Not only did he lock in some of the lowest rates I've ever seen, he goes above and beyond to help ensure the customers have the most... More 

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2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

Good rooms for the price. I was helped by an associate named Mike, who was very hospitable in getting me a room. Mike also played a substantial role in securing a corporate rate for myself, as well as my companies employees.

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1 review
3 of 5 stars Reviewed December 25, 2014 via mobile

I have been at this hotel for almost three month waiting on my house to be remodeled and I have had multiple problems with customer service, infestation, heating/cooking unit, scheduled housekeeping, dirty linen, WiFi, and phones. The manager that was originally here when I checked in name Kathy was wonderful when it came to customer service and guest relations, there... More 

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Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed November 20, 2014

Had a couple of mishaps while checking in, overall property is in great location and staff is always very friendly. Kelvin and Mike were very helpful checking me in.The problems I had were taking care of by Mike who made sure I was happy throughout my entire stay. Definitely would stay here again and highly recommend it to others.

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1 review
3 of 5 stars Reviewed November 14, 2014 via mobile

Nice place to stay. Decent size rooms. Could be cleaner. Mike is great at the front desk. Get you what you need...............,........ Price is right in line for lengthy stay. Close to everything and off the beaten path.

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Fallston, Maryland
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 13, 2014 via mobile

We chose this hotel for location, convenience, and price but would definitely not return. Accommodations were shabby, doors are outside (no interior option), no Washcloths provided, no toiletries other than a tiny shampoo, and room overheated. Breakfast provided is very sparse.

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed October 13, 2014

The rooms at this property were disgusting! There was mold in the refrigerator, the toilet seat looked like someone had been chewing on them, there were stains on all of the counter tops along with food, the couch was soiled, juice splattered on the wall of the room divider, and lastly there was a dead roach inside of the closet!!!... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies that your room had such severe issues with cleanliness. Your comments were reviewed by the staff, and we are working diligently to review our cleanliness procedures and standards to ensure that your experience is not repeated. The staff... More 

1 review
4 of 5 stars Reviewed October 10, 2014

I have stayed here before, never with any issues. Mike is always at the desk, he's very helpful and a genuinely good guy. Any issues that I have ever had, he corrected for me. The rooms are comfortable and the location is great. However, I did have a big issue with Priceline and their booking of the room today. I... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you received such excellent service from my front desk staff, and that you found your room to be comfortable. I am also glad to read that we were able to resolve a booking issue for you. Thank you... More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed September 29, 2014

The Front desk representative Mike was great. Very informative of the food places, gas and convenience store Very helpful not only with my stay in the hotel, but surrounding places and information. Great way to start my stay.

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff and the information they provided you. I will be sure to share your kind remarks with our team. Thank you again for your review. We look forward to seeing you in the... More 

1 review
5 of 5 stars Reviewed September 7, 2014

Mike, Kiera, and ms. Kathy. I've stayed at this hotel a lot and I absolutely love it. The rooms are great, the staff are great, and the price is great also!!!!! The only issue I have is some of the air conditioners don't work, but when I confront the staff with the issue they are always helpful and give me... More 

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Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - Crabtree Valley 2*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh

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