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All 80 Raleigh hotels

Extended Stay America - Raleigh - Crabtree Valley

2.0 of 5 Hotel   |   4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
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Ranked #48 of 80 Hotels in Raleigh
A recent review
5 of 5 stars reviewed 2 days ago
mosumter Raleigh, North Carolina
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71 reviews from our community

Traveler rating
    22
    12
    9
    12
    16
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12
11
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12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Front desk representative Mike was great. Very informative of the food places, gas and convenience store Very helpful not only with my stay in the hotel, but surrounding places and information. Great way to start my stay.

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1 review
5 of 5 stars Reviewed 3 weeks ago

Mike, Kiera, and ms. Kathy. I've stayed at this hotel a lot and I absolutely love it. The rooms are great, the staff are great, and the price is great also!!!!! The only issue I have is some of the air conditioners don't work, but when I confront the staff with the issue they are always helpful and give me... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

The first room wasn't quite ready as initially thought. However, the front desk clerk quickly placed me in another room. It was suitable, clean, and quiet. I love the convenience to the mall. The only reason I can't give it an overall rating of 5 is the landscape. Driving in and out of the location is horrible. VERY POOR LIGHTNING!!!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for your recent review of our hotel. We are so glad that you had a pleasant stay with us and enjoyed your clean, quiet room. Also, we recently had the trees trimmed back from our light poles to improve the lighting. Thank you again for your kind words. We hope to see you again soon. More

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

kierra was very nice at the front desk, she deserves a raise. the room clean, breakfast was convenient. great location, close by mall. kelvin was rude tho but overall i give it a 10 out of 10. i would revisit

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014

The service I receive from the property manager was terrible. She was not helpful. When the customer service representative Kira called her to come help me I could tell she didn't want to come help. I offered to speak to her over the phone and she didn't want to. So she came to the front desk to assist me. When... More

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1 review
1 of 5 stars Reviewed July 12, 2014

my room was dirty when i arrived. there was excessive hair between my sheets along with other particles. i did not have any washcloths in my bathttom. the tub was stained and dirty. cigarette burns on the comforter. among several other problems.

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Asheville, North Carolina, United States
1 review
2 of 5 stars Reviewed July 10, 2014 via mobile

Within thirty minutes of posting my review, the manager called me and said that she had already credited my account for the overcharge. She also said that she had called and left a message, but i did not receive it. She was a very sweet lady and helpful, but i would not stay at this hotel again based on the... More

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Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

The staff at this hotel were very friendly. They each were very attentive, no matter the hour. We were treated with top of the line customer service. I would definitely return again and again. Matt, Mike and Kathy are the best:)

Was this review helpful? Yes 1
Greenville, North Carolina
1 review
4 of 5 stars Reviewed May 28, 2014

Kathy & Matt always go out of their way to make my stay comfortable. I come here when I'm in town for work. My rooms have always been clean. And the rest of the staff is very friendly.. its located in a good area and close to Restaurants, mall.. And the price you cant beat!

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1 review
1 of 5 stars Reviewed May 14, 2014

Room furniture and bed linens were filthy and stained. The bathroom had a terrible odor and was very dirty, complete with bugs both dead and alive, a rusted toilet and stained bath tub. We were initially given the last handicap room available and didn't get farther than opening the front door before requesting a new room because the stench of... More

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Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - Crabtree Valley 2*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh

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