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All 80 Raleigh hotels

Extended Stay America - Raleigh - Crabtree Valley

2.0 of 5 Hotel   |   4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
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Extended Stay America - Raleigh - Crabtree Valley
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Ranked #50 of 80 Hotels in Raleigh
A recent review
4 of 5 stars reviewed 3 days ago
MikeMad713 Raleigh, North Carolina
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76 reviews from our community

Traveler rating
    22
    14
    10
    13
    17
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14
11
16
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Had a couple of mishaps while checking in, overall property is in great location and staff is always very friendly. Kelvin and Mike were very helpful checking me in.The problems I had were taking care of by Mike who made sure I was happy throughout my entire stay. Definitely would stay here again and highly recommend it to others.

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

Nice place to stay. Decent size rooms. Could be cleaner. Mike is great at the front desk. Get you what you need...............,........ Price is right in line for lengthy stay. Close to everything and off the beaten path.

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Fallston, Maryland
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13 reviews 13 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We chose this hotel for location, convenience, and price but would definitely not return. Accommodations were shabby, doors are outside (no interior option), no Washcloths provided, no toiletries other than a tiny shampoo, and room overheated. Breakfast provided is very sparse.

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed October 13, 2014

The rooms at this property were disgusting! There was mold in the refrigerator, the toilet seat looked like someone had been chewing on them, there were stains on all of the counter tops along with food, the couch was soiled, juice splattered on the wall of the room divider, and lastly there was a dead roach inside of the closet!!!... More

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies that your room had such severe issues with cleanliness. Your comments were reviewed by the staff, and we are working diligently to review our cleanliness procedures and standards to ensure that your experience is not repeated. The staff... More

1 review
4 of 5 stars Reviewed October 10, 2014

I have stayed here before, never with any issues. Mike is always at the desk, he's very helpful and a genuinely good guy. Any issues that I have ever had, he corrected for me. The rooms are comfortable and the location is great. However, I did have a big issue with Priceline and their booking of the room today. I... More

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you received such excellent service from my front desk staff, and that you found your room to be comfortable. I am also glad to read that we were able to resolve a booking issue for you. Thank you... More

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed September 29, 2014

The Front desk representative Mike was great. Very informative of the food places, gas and convenience store Very helpful not only with my stay in the hotel, but surrounding places and information. Great way to start my stay.

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our staff and the information they provided you. I will be sure to share your kind remarks with our team. Thank you again for your review. We look forward to seeing you in the... More

1 review
5 of 5 stars Reviewed September 7, 2014

Mike, Kiera, and ms. Kathy. I've stayed at this hotel a lot and I absolutely love it. The rooms are great, the staff are great, and the price is great also!!!!! The only issue I have is some of the air conditioners don't work, but when I confront the staff with the issue they are always helpful and give me... More

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 24, 2014

The first room wasn't quite ready as initially thought. However, the front desk clerk quickly placed me in another room. It was suitable, clean, and quiet. I love the convenience to the mall. The only reason I can't give it an overall rating of 5 is the landscape. Driving in and out of the location is horrible. VERY POOR LIGHTNING!!!

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Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for your recent review of our hotel. We are so glad that you had a pleasant stay with us and enjoyed your clean, quiet room. Also, we recently had the trees trimmed back from our light poles to improve the lighting. Thank you again for your kind words. We hope to see you again soon. More

Raleigh, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 16, 2014

kierra was very nice at the front desk, she deserves a raise. the room clean, breakfast was convenient. great location, close by mall. kelvin was rude tho but overall i give it a 10 out of 10. i would revisit

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2014

The service I receive from the property manager was terrible. She was not helpful. When the customer service representative Kira called her to come help me I could tell she didn't want to come help. I offered to speak to her over the phone and she didn't want to. So she came to the front desk to assist me. When... More

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - Crabtree Valley 2*
Number of rooms: 138
Reservation Options:
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh

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