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Extended Stay America - Raleigh - Crabtree Valley

2.0 of 5
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4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
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Extended Stay America - Raleigh - Crabtree Valley
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Ranked #52 of 85 Hotels in Raleigh
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100 Reviews from our TripAdvisor Community

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Traveler rating
    30
    17
    12
    17
    24
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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  • All months
    (100)
  • Mar-May only
    (25)
  • Jun-Aug only
    (29)
  • Sep-Nov only
    (21)
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    (25)
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Newport, North Carolina
1 of 5 stars Reviewed 1 week ago

1) The room wasn't available. The fact that we wanted a King suite seemed to take the staff by surprise, even though we spoke on the phone about it a few hours earlier. 2) The AC didn't work in the King room, so the staff wanted to down-grade us to 2 queens instead. 3) We eventually took the King room,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

Had a amazing stay At extended stay Crabtree Raleigh very clean room and good prompt service from the staff. Tommy, Mike and Jemel made my stay excellent and comfortable with there great sercive. From the time I checked in the staff had me feeling like a totally priority and all my needs were met very swiftly. Will be giving the... More 

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5 of 5 stars Reviewed 3 weeks ago via mobile

Tommy and Mike were great hosts they made my stay very enjoyable. Certainly made sure I was well accommodated. When it comes to fast friendly service they made sure ti give me clean towels and had my room cleaned with fresh linen whenever i needed.

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California
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Priceline is currently claiming this place is comparable to Holiday Inn and Best Western on its Express Deals. It's not even close and never will be. The room reeked of cigar smoke. The smoke detector had been removed and the wires left dangling from the ceiling. The kitchen faucet was running and could not be turned off. I observed one... More 

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Brooklyn, New York, United States
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Extremely small, noisey and room doors not secure.. No utensils available, flies and bugs every where. Later found out if u want utensils u must request them. Unfortunately I wasn't told that until I needed a spoon. But the website when booking didn't mention that. We do not recommend this hotel to anyone. Great location beautiful city, but the worst... More 

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Raleigh, North Carolina
1 review
1 of 5 stars Reviewed June 21, 2015

i had the most unpleasent experiance upon and during my dreadful stay at this property. from the repeated attempts upon check in to occupy an actual "clean" room was seemingly impossable. grossly stained unsanitary towels awaited me and when supposed management was going to rectify the problem nobody was ever to be seen or heard from. the garbage cans were... More 

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1 review
4 of 5 stars Reviewed June 19, 2015

Mike is an exceptional employee!!! He's been very helpful during my stay and and can be seen helping guests on a daily basis. He's by far the best asset to this location and a great asset in general to the company. Tommy is another employee that is extremely helpful. This is establishment is VERY pet friendly. My dog slipped out... More 

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Arlington, Texas
1 review
5 of 5 stars Reviewed June 18, 2015

After driving for two days i was burnt. Mike Mcloy check me in. Keep in mind my patience was very thin at the time.Mike made me fill right at home.The overall staff is great but the manager Jamel Person and Mike Mcloy are perfect roll models for all trainees to fallow.They showed consistency threw out the 22 weeks of stay.Thanks... More 

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Henderson, North Carolina
1 review
3 of 5 stars Reviewed June 18, 2015

The location and the rooms was nice. The staff was excellent. I would stay there again. What ever I needed the staff took care of me very well. Mike Mcory, Jamel Person, and Toya Davis were very helpful and friendly.

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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed June 18, 2015

After staying this past week at Extended Stay America Raleigh Crabtree location I just wanted to personally write a review that includes my guest experience. Dealing with the entire staff of the Crabtree Extended Stay America has been a pleasure and I would like to personally recognize an employee by the name of Michael McCoy. He was friendly, professional and... More 

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