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All 80 Raleigh hotels

Extended Stay America - Raleigh - Crabtree Valley

2.0 of 5 Hotel   |   4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
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45%
Ranked #48 of 80 hotels in Raleigh
A recent review
5 of 5 stars reviewed 2 weeks ago
arishonnetrips Raleigh, North Carolina
  • Overview
  • Reviews (66)
  • Photos (14)
  • Amenities
  • Q&A
  • Room tips (9)
  • Location
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66 people have reviewed this hotel

Traveler rating
    19
    11
    9
    12
    15
See reviews for
12
10
13
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
1 review
1 of 5 stars Reviewed 1 week ago

my room was dirty when i arrived. there was excessive hair between my sheets along with other particles. i did not have any washcloths in my bathttom. the tub was stained and dirty. cigarette burns on the comforter. among several other problems.

Was this review helpful? Yes
Asheville, North Carolina, United States
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Within thirty minutes of posting my review, the manager called me and said that she had already credited my account for the overcharge. She also said that she had called and left a message, but i did not receive it. She was a very sweet lady and helpful, but i would not stay at this hotel again based on the... More

Was this review helpful? Yes
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at this hotel were very friendly. They each were very attentive, no matter the hour. We were treated with top of the line customer service. I would definitely return again and again. Matt, Mike and Kathy are the best:)

Was this review helpful? Yes
Greenville, North Carolina
1 review
4 of 5 stars Reviewed May 28, 2014

Kathy & Matt always go out of their way to make my stay comfortable. I come here when I'm in town for work. My rooms have always been clean. And the rest of the staff is very friendly.. its located in a good area and close to Restaurants, mall.. And the price you cant beat!

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed May 14, 2014

Room furniture and bed linens were filthy and stained. The bathroom had a terrible odor and was very dirty, complete with bugs both dead and alive, a rusted toilet and stained bath tub. We were initially given the last handicap room available and didn't get farther than opening the front door before requesting a new room because the stench of... More

Was this review helpful? Yes
Los Angeles, California
1 review
2 of 5 stars Reviewed May 13, 2014

It's not super clean and the area is sketchy. But the price is great. If you are looking for a place to stay and don't plan on spending any real time in your hotel, this place is perfect. was in town this past weekend for a graduation and it fit the bill perfectly. Definitely not luxurious by any stretch of... More

Was this review helpful? Yes
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 30, 2014

This was the only hotel I would stay whenever I would visit the Raleigh area. I'm not a big complainer but I might look for another place to stay the next time I visit. I don't want to say anything negative so I'll leave it at that.

Was this review helpful? Yes 2
Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 7, 2014

Location is great, near lots of things in Raleigh. All was well until I entered my room and there was absolutely bare minimum furnishings. It was a King smoking suite, but had no ashtray. Had to go to the front desk and they would only give me one ashtray. There was a kitchenette, but no pots, pans utensils, cups or... More

Was this review helpful? Yes 2
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for sharing your experience with us. Please accept our sincerest apologies for the maintenance issues and level of cleanliness in your room. I will meet with our entire staff to review our maintenance policies and cleaning procedures to ensure that your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts... More

Virginia Beach, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 6, 2014

It was clean enough for a one-night stay and it was pet friendly, so we chose it as we were traveling with a small dog. The price was good and the staff were very helpful and the location was great. We will use it again if in the area.

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

Thank you for taking the time to write a review of your stay. I am happy to hear that you enjoyed your time at our hotel and the service our staff provided. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future! More

Gulf Breeze, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 22, 2014 via mobile

Mrs Kathy, William & Matt go above & beyond to ensure your stay is pleasurable! They always would go above & beyond to make sure everything was going well during your stay. Customer service & satisfaction is a HUGE concern of this staff! Kudos to the staff & I look forward to an opportunity to return.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Raleigh - Crabtree Valley, responded to this review

I would like to thank you for taking the time to write a review of our hotel. I am so glad to hear that you enjoyed our staff, especially Kathy, William and Matt, during your stay with us. I will be sure to share your kind remarks with our team. Thank you for choosing Extended Stay Hotels. We look forward... More

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Additional Information about Extended Stay America - Raleigh - Crabtree Valley

Address: 4810 Bluestone Drive, Raleigh, NC 27612 (Formerly Homestead Studio Suites - Raleigh - Crabtree Valley)
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - Crabtree Valley 2*
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Also Known As:
Homestead Studio Suites Raleigh - Crabtree Valley Hotel Raleigh
Homestead Suites Raleigh
Homestead Raleigh
Raleigh Homestead Suites
Extended Stay America Raleigh

14 photos of this hotel

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Hotel & grounds (1)
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Amenities

Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
138

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