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All 80 Raleigh hotels

Courtyard Raleigh North/Triangle Town Center

3.0 of 5 Hotel   |   3401 Sumner Blvd, Raleigh, NC 27616
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87%
Ranked #15 of 80 hotels in Raleigh
Certificate of Excellence 2013
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73 people have reviewed this hotel

Traveler rating
    50
    14
    5
    3
    1
See reviews for
28
7
1
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
1 review
5 of 5 stars Reviewed yesterday NEW

Byron went out of his way to make my business travel stay extremely pleasant and satisfactory. He is a credit to the hotel. He went out of his way to be helpful and attentive to the needs of myself and business colleagues traveling with me. Everyone was very impressed.

Was this review helpful? Yes
Madison, Wisconsin
1 review
5 of 5 stars Reviewed 3 days ago NEW

I travel a ton for work, but this hotel was the first one to make me want to sign up for TripAdvisor to write a review. I've stayed Courtyards across the country, but this one has, hands down, the best staff and amenities of any Courtyard I've stayed at. From the greeting when I walked in, through the time I... More

Was this review helpful? Yes
Lexington, Kentucky
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have stayed at this Courtyard many times while visiting my sister in Raleigh. It provides a consistently exceptional experience with respect to the things I want in a hotel -- a clean room and a comfortable bed at a reasonable price. As usual, my room was spotless. The bed was great. The staff was pleasant and helpful. I do... More

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Hampstead, NC
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Courtyard by Triangle Town Center is our "Go To" place when we come in town to visit our 2 sons. The hotel is always clean and the front desk crew is welcoming. Our favorite is Diane who greets us and makes sure we are happy while there. Always wonderful to have a smiling face and being called by name!!... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Topsail, We're thrilled to be your "go to" hotel when visiting your sons and thank you for sharing your experiences at Courtyard Raleigh North Triangle Town Center. I look forward to commending our staff on their excellence in service. I will be certain to tell Diane that her warm hospitality consistently makes for a memorable stay. We look forward to... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Carmen is the best bartender known to mankind. My girlfriend and I met for a drink after a long day of work and she greeted us with a smile and made the experience very enjoyable. Carmen is very refreshing. We will certainly be returning.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Sam1686, Thank you for writing a review from your visit to Courtyard Raleigh Triangle. I especially appreciate you recognizing the friendly service Carmen delivered during your stay. I look forward to sharing your compliments and commending her efforts in service. We'll enjoy seeing you again in the future. Thank you again for writing. Sincerely, Katrina Leavitt, General Manager More

Key West, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We visited NC for the fist time and stayed at the Courtyard. Absolutely loved the location. The staff helped make our visit an enjoyable one. On arrival we met Vern - an absolute delight. He is attentive and his interpersonal skills are excellent. Dianne demonstrated patience. I only called her six times to ask the same question. Lamont was extremely... More

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Sandra C, Sincere thanks for your enthusiastic feedback regarding your recent experience. We are thrilled your first visit was memorable, and that our staff's excellent service played a part. I look forward to sharing your compliments with Vern, Dianne, and Lamont and commending each of their outstanding efforts in hospitality. We hope you'll return for another visit with us at... More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Will the bartender at the bistro was phenomenal! Incredibly friendly, in addition to being very helpful! He went above and beyond, and his efforts to provide great service are second to none! Katrina the general manager was also incredibly polite.

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Matt B, It's great to hear from you! We appreciate you taking a moment to share your kind comments from your stay at Courtyard Raleigh North Triangle Town Center. Our staff strives to exceed guest expectations through genuine and sincere hospitality and they will be thrilled to receive your compliments. Thank you again for writing. We hope to see you... More

New Bern, North Carolina
1 review
2 of 5 stars Reviewed 3 weeks ago

Chose this hotel based on other reviews. Appears my experience is out of the ordinary for this location. Waited in line with about four other guests to check in while only one person was working the desk. Employee, Vernon, was very professional and friendly and apologized for the wait. Immediately upon entering the room I noticed it had a door... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

SusanRaye69, Thank you for writing and bringing your concerns to my attention. This is not typical of our hotel and staff, and we are very sorry for the inconveniences you experienced. Your satisfaction is important to us and we hope to speak with you directly regarding the issues you encountered during your stay. Thank you again for your feedback. We... More

Columbus, Ohio
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

This hotel was neat and very, very clean. It exceeded my expectations! The staff was extremely pleasant and friendly and would accommodate you any way they could. There was a nice outdoor lounging area, were you could drink our coffee in the morning or just rest an relax. The hotel was within walking distance of restaurants and a large mall,... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Hazel D, Many thanks for your review and complimentary feedback from your recent stay at Courtyard Raleigh North Triangle Town Center. It’s wonderful to hear that we exceeded your expectations in service and cleanliness, and we’re glad our location added convenience to your travels. We hope to see you back at our property again soon. Thank you again for writing.... More

Roanoke, VA
Contributor
14 reviews 14 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am definitely a hotel snob! My expectations are high when I stay at a hotel and this hotel by far exceeded my expectations. It was extremely clean and in a perfect location. Walking distant to the mall and restaurants. The staff were over-the-top friendly. (with the exception of front desk female clerk who was of Asian ethnicity- she was... More

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

VaBeachBum2, Many thanks for your enthusiastic review and complimentary feedback from your stay with us at Courtyard Raleigh North Triangle Town Center. It’s fantastic to hear that our high quality standards in service and cleanliness exceeded your expectations. We value you as our guest and assure you that your feedback has been addressed with our staff member. We’re so glad... More

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Additional Information about Courtyard Raleigh North/Triangle Town Center

Also Known As:
Courtyard Raleigh North/Triangle Town Hotel Raleigh
Courtyard Raleigh North/Triangle Town Hotel
Address: 3401 Sumner Blvd, Raleigh, NC 27616
Phone Number:
Location: United States > North Carolina > Raleigh
Amenities:
Fitness Center with Gym / Workout Room Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Raleigh
#17 Family Hotel in Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Raleigh North/Triangle Town Center 3*
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