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Courtyard Raleigh North/Triangle Town Center

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3401 Sumner Blvd, Raleigh, NC 27616
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Courtyard Raleigh North/Triangle Town Center
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162 Reviews from our TripAdvisor Community

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    113
    34
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Any
English first
  • All months
    (162)
  • Mar-May only
    (56)
  • Jun-Aug only
    (42)
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    (28)
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    (36)
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1 review
5 of 5 stars Reviewed yesterday NEW

I am a Platinum member with Marriott, so my expectations are for a great room and I certainly was reward at this location. The best experience was Vernon upon my check in. He upgraded my room and made certain all my needs were met. Some associates at other properties (I average 135 nights a year) go through the motions of... More 

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We all travel for business or pleasure. Staying in a hotel is a necessary part of the travel and can be wonderful or worrisome. We all know, in the back of our minds, that before we were in our room, someone slept (or did other things) in that same bed we are laying in, those same pillows we are placing... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear MJSWahoo, I apologize that the cleanliness of your room was not up to our high standards. I will be sure to discuss this review with our housekeeping staff and heighten our awareness of such issues. We value you as our guest, and hope that you will give us another opportunity. Thank you for sharing. It is through feedback like... More 

Seattle
Contributor
17 reviews 17 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Court Yard is located next to a large mall and also with in walking distance to two mid level restaurants that make it a great place to stay. You can get an affordable nights sleep and have a beer and dinner for a reasonable price. I have stayed many times and highly recommend this hotel. Nothing special here just a... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear HHWEEB, Welcome back! Thank you for your review and recommendation of our hotel. I’m pleased to hear that our modern accommodations and great location make for a nice experience. Our team works hard to provide a remarkable stay. I will be sure to share your kind feedback. Best, Katrina Leavitt General Manager More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This hotel exceeded my expectations! Front desk staff were great. The room was spotless and the shower was amazing. I am a hotel clean freak and despite the lower cost this hotel was perfect. The bed was comfortable and I slept all the way through the night (which is rare in a hotel). I would recommend this Hotel if you... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear akc2283, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and value made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Katrina Leavitt General Manager More 

New Bern, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here while my Mini was being serviced at Flow Mini Cooper. Room was fresh and clean. Bed and pillows were comfortable. Everything about my room was perfect. Staff was most accommodating and went above and beyond to make my stay 5 stars!! A special thanks to Yevette and her Team….I highly recommend this hotel and look forward to visiting... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear tisburyroses, Our associates understand and believe that our valued guests deserve an exceptional stay and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to... More 

Charlotte, North Carolina, United States
Top Contributor
77 reviews 77 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Upon arrival around 7pm we had to wait a few minutes for a desk clerk. There were 2 familues plus mine waiting to check in. The lobby has a very nice clean modern look. The room was extremely nice. Loved how the whole look was clean, updated and modern. The beds were very comfortable. A first for us in a... More 

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ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Suzy L, We appreciate you taking the time to share your kind comments with us and other travelers. I’m happy to hear you enjoyed your stay overall. I'm sorry that an inconsiderate guest set off the fire alarm; you patience is very much appreciated. Your review serves as encouragement to our team who strive to provide memorable guest experiences.... More 

Manassas, Virginia
Contributor
17 reviews 17 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The check-in was slow. One person and they were not at front desk. I had so much time I had a drink at the bar while waiting for my turn. Beds were great once I got to use it since the fire alarm went off because of someone smoking in their room. Price was good.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Pam G, I'm sorry that your registration was not efficient. Additionally, I regret that an inconsiderate guest set off the fire alarm and interrupted the comfort of your stay. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We hope to have... More 

Nutley, New Jersey
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend while visiting family that live in the area. I choose this one based on previous positive experience with Courtyards and this one did not disappoint. Spacious room and bathroom (with great lighting and shower pressure), comfortable beds and nice decor. Staff very attentive at the front desk and Bistro (which had a great breakfast menu... More 

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ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Lori D, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. I will be sure to share your kind remarks with the entire team. It is reflections like yours that give us the valuable information we need to serve our guests better.... More 

Atlanta, Georgia
Top Contributor
136 reviews 136 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The newer Courtyards have mastered "the look & feel" of the corporate hotel. Its clean, modern and the rooms have plenty of outlets for all our electronics! It doesn't hurt that two good restaurants share the parking lot!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear ScottOnRiver, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our modern rooms and great location. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write. Best, Katrina Leavitt General Manager More 

Raleigh, North Carolina, United States
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had about 20 people in town for my daughter's graduation weekend from high school and I chose this hotel for their stay. I worked with the staff there to reserve a block of rooms for my guest to make reservations and it was an easy experience and the staff remained helpful throughout the process until my guests arrival. Everyone... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Jaime S, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor and improve our guest experience. I’m glad to hear you and your group enjoyed our friendly service and great location. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Katrina Leavitt General Manager More 

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