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Courtyard Raleigh North/Triangle Town Center

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3401 Sumner Blvd, Raleigh, NC 27616
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Courtyard Raleigh North/Triangle Town Center
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Courtyard Raleigh North/Triangle Town Center
Courtyard Raleigh North/Triangle Town Center
Courtyard Raleigh North/Triangle Town Center
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146 reviews from our community

Traveler rating
    103
    30
    8
    4
    1
See reviews for
47
16
4
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Florida
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

If you need a hotel in the northeastern part of Raleigh, consider this one. Near shopping, dining, plenty of parking, easy access, low to no highway noise, comfortable, spacious rooms, friendly and helpful staff, and lots of other good amenities. Make sure you go down to breakfast and let EJ and the rest of the great team serve you. She... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Beth L, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our location, amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Katrina Leavitt General Manager More 

Fairfield, Connecticut
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

to start this is overall a great hotel, the housekeeping is impeccable, the room was spotless and has been each time we stay here, a special shout out to Diane at front desk, we were having trouble getting our points applied and she did the whole thing, a nice surprise, not to mention she is just pleasant as is all... More 

Was this review helpful? Yes 2
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear marie676, I’m delighted to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll visit us again soon. Best, Katrina Leavitt General Manager More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

The bistro team was super nice and service was very good. All of the support front desk staff was very nice as well as overly friendly in a good way. They all smiled, extremely courteous, and made you fill at home.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Queronimo, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Katrina Leavitt General Manager More 

Raleigh, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I had 2 rooms book that were suppose to be ajoining. When I checked in they were not correct. The front desk clerk fixed that problem however one of my rooms had a very strong smell of Marijuana. The housekeeper supervisor barely spoke English and was not very accomading about trying to remove the smell. I had to make sure... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Debbie G, We appreciate you taking the time to share your experience with us. I’m sorry for the odor in your room and I regret that our associates did not fix the situation immediately when it was reported. Your stay is not indicative of our high standards in accommodations and service. Thank you for your honest feedback which we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Although I could tell that Lisa, from NC , was a new employee, she did a fabulous job checking us in to the hotel. She was being assisted by Shara Skeete, who was the Operations Manager (I pay attention to employee names / name tags). Shara was also very courteous and appeared to be doing a great job training Lisa,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear BamaCaviler, We appreciate your recommendation. The little details definitely make the trip, so I appreciate you noting the efforts made by our associates. I'm glad your family's stay was enjoyable and I look forward to sharing your kind remarks with the team. Please visit us again. Best, Katrina Leavitt General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Really nice hotel. Excellent service. Diane front desk clerk was exceptional when checking me in I was tired and,admittedly a little cranky. She was so personable she talked me right off that ledge. Winning smile and,attitude.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Betty B, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed your registration experience with Diane. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Katrina Leavitt General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Awesome Customer service!!! The staff was soooo friendly and helpful.. Shoutout to Yvette from Jersey!!! She was so accommodating, she was helpful and very kind. Shoutout to Jovoun and Brenle from the bistro you guys made me feel at home. The rooms were clean and modern. Also the young lady from the bistro in the night time was helpful and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Catt1984, Your feedback is welcomed and appreciated. Reflections like yours allow us to monitor our guest experience. I’m glad to hear you enjoyed our friendly service and I look forward to sharing your kind remarks with the team. Thank you for your time in reviewing your experience, and we hope to host you again soon. Best, Katrina Leavitt General... More 

Sparta, Tennessee
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everyone is so nice and friendly here! I am a Marriott platinum member, so I practically live at the Marriott chain of hotels. The service and staff struck me as the most friendly Marriott I have ever stayed in. The rooms and grounds are very clean and well maintained. Beds are comfy. The hotel is conveniently located to the Mall... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear LJecho, Thank you for taking the time to share your review with us. It is encouraging to hear that your stay was enjoyable; our associates strive to provide a pleasant experience. Your kind comments are appreciated and we look forward to a return visit. Best, Katrina Leavitt General Manager More 

Daleville, Virginia
1 review
5 of 5 stars Reviewed 4 weeks ago

This stay was for a week on business in the area. Excellent overall experience with outstanding service and food from the Starbucks café. I especially appreciated the friendliness of the staff, particularly Yevette who made you feel welcome upon arrival. What a pleasant way to be greeted when you enter a hotel!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Mark S, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time to review our hotel. I look forward to sharing your kind remarks. Please visit... More 

Jacksonville, Florida
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 25, 2015

My husband and I were making the move from PA to FL (no movers, just a Uhaul) and decided to stop in Raleigh to visit my parents. It was a last minute choice of hotel as we weren't sure what would be the most convenient for us. It came down to the Hilton Garden Inn and this property. Location, location,... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Courtney W, We are happy to hear from you and value your kind review. It is encouraging to know that your stop-over was enjoyable; we work hard to provide a pleasant experience. I'm delighted to hear we were able to locate your rings and I will be sure to share your kind remarks. We appreciate being a part of... More 

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