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Courtyard Raleigh North/Triangle Town Center

#10 of 85 Hotels in Raleigh
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3401 Sumner Blvd, Raleigh, NC 27616
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1 room 1 guest
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Courtyard Raleigh North\/Triangle Town Center
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174 Reviews from our TripAdvisor Community

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Traveler rating
    120
    37
    10
    5
    2
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55
21
6
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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  • English first
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    (56)
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    (36)
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Aurora, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

Stayed at the hotel on buisness, Diane Dandeneau was extremely helpful at giving local advice. She was always friendly as well! I will be back! Also Yevette was also helpful. The hotel had great views and was really clean. Thank you ladies

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear justin h, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we I look forward to sharing your remarks. Best, Katrina Leavitt General Manager More 

Goldsboro, North Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Donna at the front desk was very nice and informative . Check in was a breeze. The room was nice, clean, and in good repair. The bed linens were clean, crisp and comfortable. The bed was a little firm, but it was not a problem. The pillows were awesome! The room was well appointed, with a fridge, coffee pot and... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Betty T, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Katrina Leavitt General Manager More 

Franklin, Tennessee
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

This Courtyard has all the basic amenities. Thank God for the coffee. The rooms are very clean and quiet. The service at the front desk is top. They go way beyond. Upon arrival I was in a room with a balcony but almost no internet wifi. I spoke to Lisa at the Front Desk who proceed to check the wifi... More 

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Bboulden, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. It is reflections like yours that give us the valuable information we need to serve our guests better. We look forward to your return! Best, Katrina Leavitt General Manager More 

London, Canada
Level Contributor
417 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 241 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice clean rooms. Really seemed like only one elevator was working. Also, did not have hot water in shower. Waited for 15 min with it set on hot. Also changed it to cold to see if that was problem. Nope! Told front desk and they offered to change room and give a few bonus points.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear dan459us, I'm glad that you experienced Marriott consistency. I'm very sorry for the issue that you had with the water temperature in your room; I appreciate you noting our associates prompt response to make things right. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest... More 

Terlingua, Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

This lovely property is new and convenient to shopping and I-540. Very accomodating staff and comfortable beds. Only complaint was that the pool was not working properly - but they were waiting for a part to arrive. Nice outside space in the rear.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear JaneEllen3329, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our friendly associates. I'm very sorry for the issues with our pool during your stay and we appreciate your patience while we performed maintenance. Please plan to visit us again the next time you travel to the... More 

Lynchburg, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Courtyard has a newer design and it is very nice! Spacious king room with sofa and desk. The mattress was great, my husband said he could have slept all day! Attractive decor and modern lighting. We loved the huge walk-in shower. The staff was efficient and friendly. Very enjoyable stay!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear M L, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our service and accommodations. Your recommendation is appreciated; our associates work hard to provide a pleasant stay. We hope to host you again on a return visit. Best, Katrina Leavitt General Manager More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I usually do not sleep too well when I travel but the beds here are phenomenal! The hotel is beautiful and clean and the staff was so friendly and accommodating. Also lots of shopping and great restaurants within one mile. Love being able to get a Starbucks latte from the lobby.

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear juneatcoba, Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our comfortable beds, friendly staff, and convenient location made for an enjoyable stay. There is no better compliment than a return visit, so we hope to... More 

Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We always get a top floor suite, but this time we got a different one down in a corner, and it was our best room yet. Huge! And the quietest so far. This hotel has some road noise as there is a lot of mall traffic, so bring a fan if you are a light sleeper. But I always find... More 

Was this review helpful? Yes 1
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Peepaw T, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Katrina Leavitt General Manager More 

Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 weeks ago

When arriving to the hotel me and my friends booked two rooms. My room was ready, so I checked in. But, my friends room was not . So, we went to lunch and came back. We were told that their room was ready and they were given a key. Upon opening the door there was an occupant in the room... More 

Was this review helpful? Yes 4
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear Psg426, Thank you for your attention to reviewing our hotel. I’m very sorry for your traveling companion’s registration experience. I’m sure it was startling for them to be given a key to an occupied room. This was a mistake made by our front desk associate and not indicative of our norm. When we make a mistake, it is customary... More 

Long Island, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2015

We spent a weekend at the Courtyard for an out-of-town wedding. This hotel, located in a large Mall in Raleigh, was all we needed. Clean, comfortable and oh-so-welcoming. The staff at front desk (especially Lisa and Diane) were delightful and extremely helpful. We got what we paid for and then some!

Was this review helpful? Yes
ConcordHospitality, General Manager at Courtyard Raleigh North/Triangle Town Center, responded to this review

Dear LDNLongIsland_NY, Thank you for your review and recommendation of our modern hotel and friendly associates. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Katrina Leavitt General Manager More 

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