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Holiday Inn Express Hotel & Suites at NC State SW

#19 of 84 Hotels in Raleigh
Certificate of Excellence
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3741 Thistledown Drive, Raleigh, NC 27606
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Holiday Inn Express Hotel & Suites at NC State SW
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154 Reviews from our TripAdvisor Community

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Atlanta, GA
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is really easy to find and get to, right off I-40. It is not at all far from RDU airport and is very easy to get to from it. It is clean and the rooms were pleasant. There is plenty of parking around. Not much else is nearby except a gas station. It is convenient to NC State... More 

Helpful?
Thank FwaysGreens
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We are very thankful for your feedback! My sincere apologies that your sleep was disturbed. It is important that our guest leave here well rested. We will do better on your return visit. Feel free to contact me directly for your next visit. Thanks, Milton Hamilton General Manager More 

Salem
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 26, 2015 via mobile

This is a very nice hotel, clean, well kept and full of features but a few "security" issues make it impossible for me to recommend. My wife & I chose this hotel while visiting our daughter for Christmas , as she lives in a nearby apartment complex. First incident was Christmas Day when I returned to my room to pick... More 

Helpful?
1 Thank Ron2014
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

I am so displeased to hear you didn't enjoy your stay! Security is so important to us and our beloved guests. We would never do anything intentionally to put our guests, or their property at risk. I would love to personally discuss this with you further. My contact info is below, and I welcome the opportunity to address your concerns.... More 

Matthews, North Carolina
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 19, 2015

We had a quick 1 night stay at the hotel. It was clean, roomy and the staff was quite nice. We had requested a rollaway bed for our room and were quite pleasantly surprised when the bed was already in our room when we arrived. The hot/cold breakfast was acceptable with decent variety. The only issue we had was that... More 

Helpful?
Thank Elina E
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you for allowing us to accommodate you while you visited the Raleigh area, and this great review! We hope we'll see you soon. Happy Holidays, Milton Hamilton General Manager More 

Asheville, North Carolina, United States
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 12, 2015

The Hotel was very easy to find with directions. Right off 40. The only other place around the hotel was a gas station. It was a little ways to get to a restaurant or fast food place to eat. But it was a very nice place to stay. I was traveling alone and the front desk employees made me feel... More 

Helpful?
Thank Linda T
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you very much for staying with us! We hope to have the pleasure to accommodate you again very soon. All the best, Milton Hamilton General Manager More 

PFAFFTOWN
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 9, 2015

I have stayed on business trips at this particular location several years in a row. This establishment is very clean, beds are comfortable, and have never experienced a problem here. The front desk staff, especially Bill, is always very friendly and check in and out is very efficient. The breakfast is delicious. The rooms are quiet at night. This Holiday... More 

Helpful?
Thank Becky L
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We love to take care of our guest, and we looking forward to taking care of you again. Many thanks for staying with us, and this review. In hospitality, Milton Hamilton General Manager More 

Charlotte, North Carolina
1 review
2 of 5 stars Reviewed November 2, 2015

We stayed one night in this hotel and it was one of the longest nights of my life. First, when we arrived, the guy at the front desk was impatient, rude and never cracked a smile. Second, our room shared a wall with the elevator shaft = EXTREMELY NOISY! All night we could hear the elevators go up and down... More 

Helpful?
Thank MommyToTwo2015
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you for your recent stay! I apologize you didn't enjoy your time here, and encountered issues that are not typical at our property. I want every guest to leaving here with a positive guest experience, and welcome the opportunity to discuss this in detail with you. My contact information is below, and I welcome a call/email. Kindest regards, Milton... More 

2 reviews
5 of 5 stars Reviewed November 2, 2015

a good room for the value, clean and up to date furnishings, great location to access centennial campus, easy to get to from Hwy 40, breakfast was constantly refreshed and well attended by hotel staff,

Helpful?
Thank Lin B
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank for allowing us to accommodate you! Hopefully next time you will stay a little longer :) All the best, Milton Hamilton General Manager More 

North Carolina
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 30, 2015

Not much to say, except that cleanliness is paramount for us when we have to stay in a hotel. This HIX is super clean! The desk staff, night and morning, were exceptionally friendly. Parking was close and easy. Breakfast was fine and free. Oh, it was nice and quiet too! Acres of empty field surround the building. A 5 minute... More 

Helpful?
Thank semicolin
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Glad you were able to enjoy the property and our staff! One of the best things of our property is we are only a short drive to attractions, but we are nestle in a quiet location. Thank you for your review. In hospitality, Milton Hamilton General Manager More 

Virginia
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

Convenient to I-40 and at a numbered exit. Hotel is quiet and easy to access. Bill at front desk is friendly and professional. Room was clean and met expectations. It is easy to get to PNC arena from this hotel. Cheesecake Factory was just a few miles away and easy to get to. Will not look for any other accommodations... More 

Helpful?
Thank Kanisue
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

When guest give us this kind of feedback, we can't help but to smile ear to ear! Thank you so much for your kind word in regards to our Bill and property! You can believe that we will welcome you back. In hospitality, Milton Hamilton General Manager More 

Avondale, Pennsylvania
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed October 16, 2015

Love this hotel because the staff are great, it is always clean, and the free breakfast is better than most. It is conveniently located to NCSU. I stay at this hotel every time I come to Raleigh which is about 3 times a year.

Helpful?
Thank RCPropst
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We are truly thankful to have you stay with us! We look forward to welcoming you back. Happy Monday, Milton Hamilton General Manager More 

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