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Holiday Inn Express Hotel & Suites at NC State SW

#14 of 85 Hotels in Raleigh
Certificate of Excellence
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3741 Thistledown Drive, Raleigh, NC 27606
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Holiday Inn Express Hotel & Suites at NC State SW
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131 Reviews from our TripAdvisor Community

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Traveler rating
    75
    45
    8
    3
    0
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42
19
8
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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Trafalgar, Indiana
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 23, 2015

We loved the lobby it is beautiful. Everything in the hotel seemed "nicer" than any other Holiday Inn Express we have ever stayed at. The breakfast was great lots of teas to pick from - just loved it!!! We greatly enjoyed our stay!

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

These are the type of reviews we work hard to earn! So glad you enjoyed your time with us, and we appreciate you allowing us to accommodate you. Hope you will have the pleasure of being our guest again soon. In hospitality, Milton Hamilton General Manager More 

Trento, Italy
Level Contributor
170 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 18, 2015

Close to NC State's centennial campus. Big and clean rooms, fast wifi, comfortable beds. Breakfast is prepared early if you need to get up early. Quiet. I don't know about the price because I didn't pay for this. No complaints whatsoever.

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

So glad you enjoyed your stay with us! Thank you, Milton Hamilton General Manager More 

Gold Canyon, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 16, 2015

This is a typical Holiday Inn Express, as far as the actual features of the rooms. What sets it apart is the great service. From check in to check out, I dealt with smiling, upbeat staff who behaved as though my comfort was the most important thing in the world. The room was nice and clean, and the air conditioner... More 

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

It is truly our staff that make the guest experience! Thank you for noticing and sharing your experience. Thank you, Milton Hamilton General Manager More 

1 review
5 of 5 stars Reviewed June 15, 2015

I loved the stay enjoyed everything about the room . The guy that checked me in was very very sweet. I would go back again just because. To get away if need to be pool and everything was clean.Staff was very friendly and caring

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We aim to please and looks like we hit the mark! We hope you will return sooner than later. Kindest regards, Milton Hamilton General Manager More 

San Diego, CA
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 15, 2015

I stayed for three nights in June 2015. In general this is a nice hotel for the money (~ 100 per night with a conference discount). The room was clean and quiet (but too bad folks who stay in hotels can't figure out how to gently close a door in the middle of the night). Many hotels ask that you... More 

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RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We truly appreciate your stay with us and your detailed review. We love to hear our guest's point of view so that we can make adjustments or enhancements. Again, thank you. All the best, Milton Hamilton General Manager More 

Lexington
Level Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 8, 2015

Stayed here for one night, while attending the State 4A Girls Softball Championship Games. Located off Gorman St, and I-40, it was a very convenient location. Although off the interstate, it was a very quiet and peaceful place. The rooms were clean, wonderful beds, good showers,and Wifi good. They also provided, when asked, a WIFI cord, which we did not... More 

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Our goal is to make our first time guests returning guests! Glad we hit the mark. All the best, Milton Hamilton General Manager More 

San Luis Obispo, California
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed May 30, 2015

We stayed here a third time on Thursday night, during the closing of the sale of our house, and we were EXHAUSTED and eager for another pleasant stay. Check-in was a highlight, thanks to the extraordinary kindness of Bill at the front desk. This is someone who knows how to make a weary traveller feel welcomed! He also ensured we... More 

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Thank you for taking the time to convey your comments regarding your recent experience with the Holiday Inn Express Hotel & Suites near NCSU S.W. Your willingness to share your thoughts with us is genuinely appreciated. We rely on you, our guest, to let us know how we are doing and how we can better met your needs. The hotel’s... More 

Wilmington, North Carolina
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 26, 2015

I stayed here for one night in a business trip, the hotel is very new everything is super clean and nice. Great free breakfast and the staff was very helpful. The hotel was busy so book early! I'll definitely stay here again in the future on business.

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

We aim to please! Thank you for your business and review. All the best, Milton Hamilton General Manager More 

Myrtle Beach, South Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 26, 2015

My daughter and I visited Raleigh for a concert at the Walnut Creek Ampitheatre. This hotel was very convenient to the venue. It might not have been the closest - but every other hotel we saw anywhere close to the venue was not nearly as nice. The Holiday Inn was clean, staff was friendly, and the breakfast was great. The... More 

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Glad we were your place stay while you were in the area. We appreciate the opportunity and look forward to the next one. In hospitality, Milton Hamilton General Manager More 

North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed May 23, 2015 via mobile

This hotel is a very nice place to stay. Hotel is very clean and staff is friendly. Breakfast is good and included in the room price. No problems to report. I would stay at this hotel again. Property has a pool which was clean.

Was this review helpful? Yes
RDUGS, General Manager at Holiday Inn Express Hotel & Suites at NC State SW, responded to this review

Great stay, and that's just want we aim for! We appreciate your business, and look forward to serving you in future. All the best, Milton Hamilton General Manager More 

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