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Fairfield Inn Raleigh Crabtree

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2201 Summit Park Lane, Raleigh, NC 27612
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1 room 1 adult
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Fairfield Inn Raleigh Crabtree
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52 Reviews from our TripAdvisor Community

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Advance, North Carolina
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I stayed here one night and if all the hotels were not booked I would have checked out almost immediately. The staff is nice and friendly. The room was small and smelled musty. It's an old hotel that may have been remodeled. It's small in the dining area and common areas. It's on a hill stuck in a strange location... More 

Helpful?
Thank Luvtotravel2016
zva317, Manager at Fairfield Inn Raleigh Crabtree, responded to this review

We appreciate you taking the time to write a review for our property. We will look into this to ensure it was an isolated issue and ensure it is handled. We hope to better serve you next time you are in the Raleigh area. Thank you also for the compliments to our staff as we strive to always be friendly... More 

Raleigh, North Carolina
Level Contributor
128 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We stayed at this hotel for New Year's Eve because we were spending the night in downtown Raleigh and knew we could get a cab easily back and forth. The hotel is average and I believe will probably be hurt by the new properties that have opened literally right next door. Adam at the front desk was the only staff... More 

Helpful?
Thank goingbeachy
zva317, Manager at Fairfield Inn Raleigh Crabtree, responded to this review

Thank you for taking the time to review our property and provide us with this valuable feedback. We will use it to improve. Also, we appreciate your compliments to Adam. We hope you enjoyed New Year's Eve in Raleigh. More 

Winston Salem, North Carolina
2 reviews
5 of 5 stars Reviewed December 20, 2015

The room was clean and comfortable and the price was reasonable considering that it was the weekend before Christmas. The outstanding part of the hotel was the young lady staffing the front desk. She was personable, helpful and cheerful. I recommend this hotel based solely on her and her fellow staff members.

Helpful?
Thank Kimberly S
Kansas City, Kansas
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 16, 2015

We stayed at this Fairfield Inn overnight before a flight out of RDU in the morning. The hotel staff was amazingly helpful. The young lady at the front desk had a pack-and-play sent to our room in the time it took me to check in & grab bags from the car (maybe ten minutes). The next morning as we were... More 

Helpful?
Thank SaladAndEggs
Washington DC, District of Columbia
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed October 26, 2015

I didn't expect anything grand when I made reservations here, and guess what...I didn't get it. That's not a bad thing. We didn't arrive until 1:3am and we were still greeted with a smile. The room was nicely laid out and the king size bed was very comfortable; however, the pillows weren't. The next morning, I noticed some rust stains... More 

Helpful?
Thank Infidel_Sheepdog
Bowie, Maryland
1 review
5 of 5 stars Reviewed October 25, 2015

I've Stayed at the Fairfield Inn in South Boston earlier this year and Absolutely Enjoyed My Visit. My Stay at the Fairfield Inn in Raleigh was Fantastic!! The Hotel is Very Convenient to the Highways, Museums, State Fair, Mall, NC University, Farmers Market and more! My Room was spacious, clean and tastefully decorative. The air was Clean (Not Stuffy or... More 

Helpful?
Thank Tenkrt
Columbus, Ohio
Level Contributor
129 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed October 22, 2015 via mobile

Nice average hotel. Excellent greeting from Adam at the front desk...funny, helpful, personal. Nice room: super comfortable bed (love this style of duvet), smallish bath facilities (please consider installing dispenser-type shampoo/shower soap in shower), great internet, wonderful room attendant, constant highway noise -but didn't wake us at night. Okay breakfast - have had better at similar chains.

Helpful?
Thank MitziDee
zva317, Manager at Fairfield Inn Raleigh Crabtree, responded to this review

Thank you for your response. We appreciate your comments on our staff and we are happy you enjoyed your stay. We hope we have the opportunity to better serve you again in the future. More 

Chester Springs, PA
Level Contributor
69 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed October 18, 2015

We were in town to visit NC State, which was a short drive from the hotel, so the location was great. Our room which had two queen beds was spacious, clean and comfortable. I was a bit concerned as our room was very near the elevator, but it was quiet. As there were three of us, I appreciated that the... More 

Helpful?
Thank sunlovingfamily
zva317, Manager at Fairfield Inn Raleigh Crabtree, responded to this review

We appreciate you taking time to write a review of our property and your stay. We understand that the wait on eggs and coffee is not a problem you should have experienced and we also understand your feedback about the eggs. They are not normally the eggs we serve. The eggs we were serving are a temporary substitute due to... More 

Jupiter, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 22, 2015 via mobile

Stayed here for a family event near by. Very clean and large room. Had a couple of customer service issues arise and the staff was on point in addressing them. Location is very close to major mall and restaurants. Only complaint is complimentary breakfast. Powdered eggs and very weak coffee. Could be a little better quality but overall I would... More 

Helpful?
Thank AF5612
zva317, Manager at Fairfield Inn Raleigh Crabtree, responded to this review

Thank you for staying with us and for taking the time to review your stay. We see your point of view on the eggs. The eggs we were serving are a temporary replacement due to the loss of our supply of previous eggs because of the current unprecedented Avian Influenza. There is currently a 25% reduced supply in raw materials... More 

Washington DC, District of Columbia
Level Contributor
165 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 20, 2015

I stayed at the Fairfield Inn (Crabtree) in Raleigh for business. The room was comfortable, and the hotel was not far from the airport (about 15 minutes by car). I used my phone to navigate to the hotel, and at first, I wasn't sure I was at the right place: I think the big sign on the hotel faced folks... More 

Helpful?
Thank BertDC
zva317, Manager at Fairfield Inn Raleigh Crabtree, responded to this review

Thank you for your review and compliments to our property. We hope you have the opportunity to visit again. More 

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