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Homewood Suites by Hilton Raleigh Crabtree Valley

#17 of 83 Hotels in Raleigh
Certificate of Excellence
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5400 Homewood Banks Drive, Raleigh, NC 27612
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Homewood Suites by Hilton Raleigh Crabtree Valley
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Homewood Suites by Hilton Raleigh Crabtree Valley
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316 reviews from our community

Traveler rating
    169
    84
    39
    15
    9
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116
58
12
100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (316)
  • Mar-May only
    (69)
  • Jun-Aug only
    (84)
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    (80)
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    (83)
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United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

Ants in the room; unhelpful staff; and a true distaste for anyone who reserves on expedia which I could not shake, considering I did not use the service for my reservation, but was consistently dismissed in any request (for type of room change, receipt for stay, etc.) on that ground.

Review collected in partnership with Homewood Suites by Hilton

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Pune, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed in this hotel for more than 30 days; rooms are really comfortable, bed is nice. Kitchen has all the basic stuff required. Wi-fi speed was good. Staff was very helpful. Breakfast was exceptional. Hotel is just a 5 minute walk to the mall and a 24 hours MacD. I would for sure stay there again.

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Raleigh, North Carolina
Top Contributor
164 reviews 164 reviews
54 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff was truly exceptional and professional. Bobby at the front desk was extremely friendly and helpful. The breakfast was great everything was neat and was in great condition. The staff who replenished the food was friendly and was very cordial. Stayed here with my family and they loved as well.

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Durham, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great place to stay close to shopping mall and great food courts. I really appreciate the welcome and stay that was provided. I will be back again. I plan on staying here again in the near future. Only one compliant , that they don't have ice machines. When asked to bring ice they were prompt to make sure ice was... More 

Review collected in partnership with Homewood Suites by Hilton

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Jacksonville, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff was exceptional. The gentlemen at the front desk was extremely friendly and professional. I failed to get his name but he was there when I checked in and when I checked out. The breakfast was superb, everything was fresh and neatly prepared. The staff who replenished the food was friendly and gave sweet welcoming greetings during both of... More 

Review collected in partnership with Homewood Suites by Hilton

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Atlanta, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Away from the busy roads, it's a quiet place that's convenient to all areas. Rooms are large and the furnishings are fairly new. Nice manager's reception with dinner and beer. Good spread for breakfast, too.

Review collected in partnership with Homewood Suites by Hilton

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Leland, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

I love the location of this hotel. But on this experience the odor of this room was terrible and the staff did not seem alarmed enough to resolve the matter for a hotel client. It was a room with King bed and 2 double bed suite for business partners. Not how I want to handle business partners. On other occasions... More 

Review collected in partnership with Homewood Suites by Hilton

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Asheville, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Enjoyed every aspect of our stay and would definitely recommend it to friends. Particularly like the location...easy access from the airport and a location that is also convenient to shopping and restaurants

Review collected in partnership with Homewood Suites by Hilton

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Greenville, United States
1 review
5 of 5 stars Reviewed March 10, 2015

The Homewood Suites at Crabtree is in an excellent location. It's great for shopping and dining. The staff was extremely friendly and the service was excellent. I definitely recommend this location and will come back for future stays :) A+

Review collected in partnership with Homewood Suites by Hilton

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Morganton, United States
1 review
5 of 5 stars Reviewed March 9, 2015

Hotel staff are consistently friendly and make every effort to recognize regular customers. I am always greeted as a valued guest each time I stay at this location. The environment is clean and comfortable (recently refurbished). I routinely recommend this location to my agency staff when they travel to the Raleigh area.

Review collected in partnership with Homewood Suites by Hilton

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