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All 80 Raleigh hotels

Homewood Suites by Hilton Raleigh Crabtree Valley

3.0 of 5 Hotel   |   5400 Homewood Banks Drive, Raleigh, NC 27612
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Ranked #20 of 80 Hotels in Raleigh
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
pt78 North Carolina
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241 reviews from our community

Traveler rating
    128
    62
    31
    11
    9
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94
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Russian first
  • Any
English first
North Carolina
Top Contributor
73 reviews 73 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed here several years ago and it was better experience. It looks like the property needs a bit of refurbishing. We booked a room for three and found two bath towels in the bathroom. We also found a missing tile and damaged tub. The rooms were clean and beds were comfortable. The breakfast was average and was was not... More

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Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We apolgize that some parts of your stay were not as good as your prior visits. We will use your notes so we can improve these areas for your next stay. We always want our guests to have the correct amount of items like towels in the room and... More

Tarboro,NC
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed at this Homewood several years ago and it was great. Now the mattresses have been replaced with an inferior quality one. It was bouncy and not really comfortable. The linens would not stay on either. When we moved the ottoman to open the sleeper sofa we found two toy cars and cheerios. The breakfast before was great. This... More

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Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Good day from Homewood Suites Raleigh! Thank you for your review, we appreciate all guest feedback as it allows us to improve our hotel and service by hearing dirctly from our guests. We apologize the mattress was not as comfortable as in the past. We have not replaced them with a less expensive model recently. We are completing a full... More

1 review
5 of 5 stars Reviewed 2 weeks ago

There are not major highways right next to the hotel and this keeps your room quiet. The staff is very helpful. The supper selection was great. The fitness center had tv's on the machines that worked out great.

Review collected in partnership with Homewood Suites by Hilton

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Richmond
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The family and I really enjoyed our stay, and I was very happy with the room. Even though the bathroom worked fine, there were many eye sores that existed and stuck out. The pool was very nice, but never seemed to be clean. I can understand some leaves because of the tree cover, but the strainer was completely full therefore,... More

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
Lancaster, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

This is the second time I've stayed at Homewood Suites in Raleigh. Both times have been for business, so the price was not a determining factor in my stay. However, i would say that the nightly rate is very reasonable for the quality of stay you'll experience.

Review collected in partnership with Homewood Suites by Hilton

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1 review
5 of 5 stars Reviewed August 11, 2014

Lovely hotel, beautiful suite, plenty of room and a great value for a government conference traveler. Delicious, hot complimentary breakfast. Wish I had more time to spend at the hotel. My fellow travelers each had a room and were extremely pleased. The Assistant Manager even loaned us a wall plug for a phone. Very friendly.

Review collected in partnership with Homewood Suites by Hilton

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Charlotte, United States
1 review
5 of 5 stars Reviewed August 9, 2014

Stayed several times at Homewood Suites at Crabtree Valley Mall in Raleigh, NC. Excellent hotel. Very nice suites. Clean. Free breakfast and internet. Convenient location. It was a pleasure staying there. We will be regular visitors when we stay in Raleigh.

Review collected in partnership with Homewood Suites by Hilton

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Newport, North Carolina, United States
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 6, 2014

The hotel was nice and comfortable. We stayed in this particular hotel because of an event we attended there. The staff at the front desk were very friendly and helpful.The only things I would ask is if they would have better utensils. Other than that my experience was great. It is also in a great location.

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New York, United States
1 review
3 of 5 stars Reviewed August 3, 2014

I stayed at this location twice, each time I had a problem. First time there was a mouse in the suite, second time, the furniture in the living room was dirty old and broken. Most of the people at the desk were helpful with the exception of one young lady. When we came to the desk with our luggage and... More

Review collected in partnership with Homewood Suites by Hilton

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Atlanta, United States
1 review
4 of 5 stars Reviewed August 2, 2014

My family and I were in the area for a conference. We search for several hotels in the area. We initially chose Homewood Suites for the location and complimentary breakfast. The accommodations and service were beyond our expectations. We will definitely consider this chain for our future travels.

Review collected in partnership with Homewood Suites by Hilton

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Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

Address: 5400 Homewood Banks Drive, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Raleigh Crabtree Valley 3*
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Also Known As:
Homewood Suites By Hilton Raleigh Crabtree Valley Hotel Raleigh
Homewood Suites Crabtree Valley
Homewood Suites Raleigh
Homewood Raleigh
Raleigh Homewood Suites

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