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All 80 Raleigh hotels

Homewood Suites by Hilton Raleigh Crabtree Valley

3.0 of 5 Hotel   |   5400 Homewood Banks Drive, Raleigh, NC 27612
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80%
Ranked #24 of 80 Hotels in Raleigh
Certificate of Excellence 2014
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259 reviews from our community

Traveler rating
    136
    69
    32
    13
    9
See reviews for
98
49
10
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ohio
2 reviews
5 of 5 stars Reviewed yesterday NEW

Everything was clean - quiet - the staff was very friendly and helpful - They made our stay in Raleigh a true delight ! I loved having the full kitchen in our room because it helped save me some money for all the great shopping that I did while I was on vacation !

Review collected in partnership with Homewood Suites by Hilton

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Granger, Indiana
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We visited friends in this area and to see Raleigh sites. They had stayed here three years before when they moved to the area. We normally don't stay in a motel/hotel for four days. This property proved valuable to us. It was a full suite with king bed, separate living room, kitchen and dinette area. We had plenty of room... More

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Fort Lauderdale, Florida
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A Hilton brand. Clean, easy to find off the interstate, rooms were almost the same size as what you'd find at a Marriott Residence Inn. Friendly staff at check in....had no reason to interact with them again....the breakfast was the usual fare for those hotels that serve a complimentary buffet breakfast Hilton's Homewood brand does offer a complimentary dinner....which Marriott's... More

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Charlotte, NC
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I try not to be too hard on a place, especially if I know the staff is trying, but I don't want readers to rely on this and end up with the same experience. I had seen mostly good reviews and only a couple not-so-good reviews so I went ahead and booked 3 nights for my son's wedding weekend. The... More

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Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Greetings from Homewood Suites Raleigh and thank you for your review. We apologize that you encountered these problems with your room at our property. We want every guest to have a great experience and are sorry that you did not. Your comments will assist us to improve and provide a better experience for next time. We are completing a review... More

Raleigh, United States
1 review
5 of 5 stars Reviewed 1 week ago

Very clean room and excellent breakfast. Staff was very friendly and helpful especially the housekeeper who brought us the item we left in the room as we were leaving. The hotel is in good location near shopping, restaurants and easy to travel to city locations.

Review collected in partnership with Homewood Suites by Hilton

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Katy
1 review
4 of 5 stars Reviewed 1 week ago

Staff was very friendly from those at the desk to the cleaning staff. The room and overall hotel environment was very clean and all complaints were taken care of immediately and in a friendly manner (one of the remotes did not work and there was a spider web on the patio). We had no issues with noise. The hotel is... More

Review collected in partnership with Homewood Suites by Hilton

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Colorado
Top Contributor
70 reviews 70 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this hotel several years ago and decided to stay here again during a shorter stay in the Raleigh area. It is still a fine hotel, with excellent, clean, comfortable rooms and a helpful, guest-oriented desk staff. That said, one issue we had is the luggage carts. The ones they have - and there appear to be only... More

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Delaware, United States
1 review
5 of 5 stars Reviewed 1 week ago

My room, the lobby area were very clean and rate was very reasonable. I would stay here again if my business takes me back to Raleigh. The breakfast was very good and met my needs. I did not take advantage of the nightly reception due to work dinners.

Review collected in partnership with Homewood Suites by Hilton

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed one night after a friend's wedding. The room was very comfortable and clean. The staff was amazing, friendly, and efficient. Great breakfast, when I arrived they were starting to clean up, but were very nice and brought out more food to make sure I was happy. The STAFF is the best part of this hotel.

Review collected in partnership with Homewood Suites by Hilton

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North Conway, New Hampshire
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

in Fri 10.3/out 10.5.14 I have always been pleased with my stays at several Homewood Suites. I was surprised to find that this one was not up to my expected standards for this brand of Hilton. The desk staff person at time of our check-in, who is the assistant general manager, was helpful and answered questions I had, and gave... More

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Robert A, General Manager at Homewood Suites by Hilton Raleigh Crabtree Valley, responded to this review

Hello from Homewood Suites Raleigh and thank you for your review. We apologize that your room was not correctly cared for during your stay. We take the service and cleaning of each room very seriously and don't want any guest to have a disappointing experience. We will use your notes to review with our housekeeping that your room is being... More

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Additional Information about Homewood Suites by Hilton Raleigh Crabtree Valley

Address: 5400 Homewood Banks Drive, Raleigh, NC 27612
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Raleigh Crabtree Valley 3*
Number of rooms: 137
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Also Known As:
Homewood Suites By Hilton Raleigh Crabtree Valley Hotel Raleigh
Homewood Suites Crabtree Valley
Homewood Suites Raleigh
Homewood Raleigh
Raleigh Homewood Suites

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