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Hilton Garden Inn Raleigh Triangle Town Center

3.0 of 5 6412 Capital Boulevard, Raleigh, NC 27616
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Certificate of Excellence 2014
Hilton Garden Inn Raleigh Triangle Town Center
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Hilton Garden Inn Raleigh Triangle Town Center
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193 reviews from our community

Traveler rating
    110
    61
    11
    8
    3
See reviews for
49
46
7
72
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Raleigh Triangle Town Center
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Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 9, 2013

Stayed in a King Suite and the bed was terrible. The Signature Garden adjustable series bed simply was not cofortable. The front front desk had an example dial to demonstrate its use. Not only was it buried under the linen on the bed, but you also had to remove a velcro panel to get to it. The adjustments took considerable... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Efpd35, We appreciate you reviewing our Hilton Garden Inn - while we're happy to hear you had a good stay and plan to return, we do apologize that our beds fell short of your expectations and our team will discuss your feedback in order to provide the most comfortable stay we can. If you would like to discuss further,... More

Palm Beach Gardens, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2013

Prior to my arrival I called to extend my stay an extra day and John at the Front Desk was AWESOME!! Also, I have always loved the Hilton Garden Inn's adjustable mattresses. My fiancee never sleeps well on his first night on a new mattress at a hotel, but he slept through the night this time! This was a great... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Leah B, Thank you for taking the time to write about your stay; I'm very glad to hear you and your fiance enjoyed our adjustable beds so much and that our staff was easily able to accommodate your needs. We are grateful for your 5-star ratings across the board and can't wait to see you the next time you're... More

Shelbyville, United States
2 reviews
5 of 5 stars Reviewed November 4, 2013

I was attending a seminar in this hotel and stayed here for two nights. The staff were very helpful and nice. The room was nice and clean and quiet at night, a good place to stay when you need a good night's rest. It was located near many restaurant's and stores.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Heather E, Thanks for writing about your experience and we hope you enjoyed the seminar! I'm happy to read you had a clean, quiet stay, and found our staff to be so accommodating and friendly. We are grateful for you giving us 5 stars across the board and look forward to seeing you the next time you're in Raleigh!... More

Fort Lauderdale, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed October 30, 2013

Very very nice and clean Hotel. The reception was very nice and friendly and I immediately felt welcome. I would definitely stay at this and other Hilton Garden Inns again. Location was great and the proximity to the mall and eatery was most convenient.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear George M, Thank you for sharing feedback regarding your visit! Providing a pristine stay is one of our biggest goals so I'm very happy to hear you found us so clean and comfortable, as well as that our staff was able to accommodate your needs. Thanks again for your comments and high ratings and we can't wait for your... More

Columbia, United States
1 review
5 of 5 stars Reviewed October 28, 2013

Staff is very friendly and helpful. Rooms are very clean and modern. Location has great access to local mall, shopping, dining and perfect for business or pleasure travel. I highly recommend this hotel to anyone looking for a safe, friendly, and comfortable place to stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Kami B, We appreciate you taking the time to write a review and are glad that you loved your visit so much! I'm very pleased you had a quiet, comfortable stay and enjoyed our amenities and location. Thank you again for your feedback and we look forward to your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Elkins Park, United States
2 reviews
2 of 5 stars Reviewed October 27, 2013

The hotel was recommended after a realization of the rebooking of the first HGI in the Raleigh area. A local resident offered this hotel as an alternate solution due to newness, proximity and overall good review. In my line of work, I don't have time, or energy to be rating substandard hotel service. I need to be safe, comfortable, and... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Maureen B, Thank you for sharing feedback regarding your stay with us. I am sorry for any inconvenience we caused you and your client during your visit to the Hilton Garden Inn. We are currently in the middle of lobby renovations and are very concerned with the safety of our guests during this period; rather than asking you to... More

Washington, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 22, 2013

Stayed for 2 nights to attend a weddding in Olivia. Staff very helpful with courtesy bus to hire car centre and return. Food fine, not a huge menu but more than adequate. Room good, but always despair of state of ironing board in hotels!

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear KathyWFC, We appreciate you reviewing our Hilton Garden Inn and hope you enjoyed the wedding! I'm glad you had a great stay and that our staff was able to help you out when needed. I will pass your other feedback onto our team for discussion as well. Thanks again for your feedback and we hope to see you the... More

Henderson, North Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 of 5 stars Reviewed October 14, 2013

As far as pretty and clean, this hotel is #1...As far as a comfortable bed, This hotel was a minus 10...Unless you prefer a rock hard bed, please do not plan on this hotel...It is the hardest bed I have ever slept on...Not only that, but no extras come with this hotel unless you want to purchase it...for example...Don't come... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Donna C, Thanks for taking the time to write about your stay at our Hilton Garden Inn. While I'm glad to hear you found us very clean, I do apologize that your sleep quality could have been better - our beds are adjustable for your comfort and in the future please don't hesitate to let us know during a... More

Belpre, United States
1 review
4 of 5 stars Reviewed October 13, 2013

Every Hilton Garden Inn that we have stayed at has been wonderful and clean. We always look for them to stay at when traveling because we know what the quality will be. We love the breakfast and the staff are always helpful and friendly.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Glenna B, Thank you for writing a review and we appreciate your loyalty to Hilton Garden Inn! I'm happy to read you enjoy our breakfast and always find our staff accommodating and friendly. Thanks again for your comments and we look forward to your next visit! David Amick eCommerce Manager Daly Seven, Inc More

Chapel Hill, United States
1 review
3 of 5 stars Reviewed October 11, 2013

Not a bad place, and relatively cheap. Clean and pretty cozy. We were frustrated by the fact that we couldn't manipulate the heating/cooling system in order to block out the sound of our neighbors having sex all night. Thanks for nothing, Hilton Garden Inn.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Paul H, Thank you for reviewing our Hilton Garden Inn; I'm glad that you had a clean and cozy stay, but do apologize for the inconvenience you faced and will pass your feedback onto our team for discussion. If you'd like to speak about it further, please give me a call at the number below. Otherwise, thanks again for... More

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Additional Information about Hilton Garden Inn Raleigh Triangle Town Center

Address: 6412 Capital Boulevard, Raleigh, NC 27616
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Raleigh Triangle Town Center 3*
Number of rooms: 116
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Also Known As:
Hilton Garden Inn Raleigh Triangle Town Hotel Raleigh

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