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All 80 Raleigh hotels

Hilton Garden Inn Raleigh Triangle Town Center

3.0 of 5 Hotel   |   6412 Capital Boulevard, Raleigh, NC 27616
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87%
Ranked #12 of 80 hotels in Raleigh
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
S A Rockville Centre, New York
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  • Reviews (167)
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167 people have reviewed this hotel

Traveler rating
    93
    55
    9
    7
    3
See reviews for
44
42
7
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Rockville Centre, New York
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here for a week while visiting family in Raleigh. Room was comfortable and clean. The bottom of the hotel pool was somewhat dirty and the water was cold. Conveniently located to Triangle Town Center Mall and a variety of chain food restaurants scattered amongst the various car dealers.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear S A, Thank you for choosing us for your extended stay & we hope you had fun visiting your family! I'm glad you found your room clean and comfortable and that our location worked well for your needs, but do apologize for any inconvenience with our pool and will pass your feedback onto our team for further discussion. Thanks... More

Charles Town, West Virginia, United States
Top Contributor
128 reviews 128 reviews
66 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good stay, nice staff and breakfast was fresh. The beds never work. 7 of the last 10 did not fill with air to firm, instead they sink to the floor and you wake with a sore back. Gym is good but the machines need to be repaired

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Ron M, Thank you for reviewing our Hilton Garden Inn; I'm glad you had a good stay, but do apologize you had some issues with your bed and our staff will look into it further to ensure we provide comfortable accommodations and everything is working properly. We are happy to see you rate our cleanliness and service highly and... More

Rochester, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Great property at great location. Wonderful front desk staffs and very efficient and friendly overnight engineer. If I have one wish, it would have been so much easier to find the property - if the property has a visible sign that can be seen from both traffic directions. Other than that, I would highly recommend to other travelers. I would... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear In Cheol C, Thank you for reviewing our Hilton Garden Inn; I'm pleased you found our staff so friendly and accommodating! We do apologize you had a bit of trouble spotting us and will pass your comments onto our corporate team. Otherwise, we're grateful for your 5-star ratings across the board and look forward to your next stay with... More

Chicago, Illinois, United States
Contributor
17 reviews 17 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good room, comfortable bed. Rooms are kept up to date in regards to furniture and decor. Breakfast in the lobby is pretty good for the price and convenient since there is not too much in the area. Staff was extremely pleasant and helpful. Room service is quick and priced reasonably. The only thing I could come close to complaining about... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Carlos P, We appreciate you taking the time to review our Hilton Garden Inn; I'm pleased to read you had a comfortable stay and found our staff very helpful and friendly! I will pass your feedback regarding your guest bathroom onto the rest of our team, otherwise thanks again for your comments and high ratings and we hope to... More

Woodbridge, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel accommodations was really good, but I got sick from raw chicken at dinner. The front desk staff was really nice. I have stayed here before and the food was good. It is in a great location near major roads.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear krpenn, Thank you for choosing us again while you were in Raleigh; we're thankful for your nice comments regarding our staff and accommodations. However, we would like to sincerely apologize for the inconvenience and appreciate that you brought it to our attention so we could immediately fix you a new dinner & discuss it with our staff to avoid... More

Colebrook, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Pleasant staff, always helpful and attentive. Hotel clean and inviting. One of the things I enjoy most is the fact that there is a restaurant and bar. It is difficult to go out after a long day at work. The chef always prepares excellent meals.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Doris B, We're delighted to be your home away from home in Raleigh and appreciate you taking the time to share your experience! I'm glad you always find our staff friendly and accommodating and love dining in our on-site restaurant. Thank you so much for your high ratings across the board and we'll see you again soon! David Amick... More

Rutherfordton, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The manager at the Hilton is a rude person and treated my coworker and myself terrible along with being rude to my manager on the phone. Ice bucket in room was filthy, had dried teabags in the bottom meaning the housekeeper had not checked it when cleaning. will not be staying here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Tonya H, Thank you for reviewing your stay at our Hilton Garden Inn. I would like to sincerely apologize for the issues you encountered during your visit - we always aim to provide clean amenities and will discuss your comments with our housekeeping team to do a better job in the future. I am also sorry that the level... More

Winterville, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here on July 25, 2014. This HGI is a friend. We have been staying here since they opened. It is always very clean and the staff is always very helpful. This was no exception. Although this time, we did have a small issue. The beds were way to hard. We adjusted them several times and it did not... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Missuuncleronnie, Thank you for your loyalty to our Hilton Garden Inn over the years and taking the time to review us. I'm sorry to hear your recent visit fell short of your expectations - we always aim to provide a comfortable stay so our team will discuss your feedback regarding the adjustable beds. However, I am glad to hear... More

Charlotte, United States
1 review
4 of 5 stars Reviewed July 22, 2014

Staff was courteous and friendly. My suggestion... I asked to speak to a specific Manager of an Associate. I kept being told he wasn't available. Often times, Managers are asked for for complaint. I wanted to compliment an Associate and it is unfortunte the Manager didn't make time. He sent a Proxy in his stead.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Deborah F, Thank you for taking the time to review our Hilton Garden Inn; we hope you enjoyed the wedding! We're glad to hear you had a good stay, though do apologize our manager wasn't available to speak with you. Though we can get busy, we definitely understand the importance of speaking face-to-face with our guests and will use... More

Overland Park, Kansas
Top Contributor
80 reviews 80 reviews
48 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 20, 2014

Really enjoyed our stay here recently. It's very convenient to 540 and also going north or south on Capital/Hwy 1. Rooms were very quiet and clean. Staff was friendly and helpful. Our kids had a very nice time in the pool as its not extraordinary but adequate for an eight- and five-year-old.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear MattArmb9, We appreciate you leaving a review of your stay and are glad you found our location convenience & had a terrific visit overall! We're glad you found your room quiet and clean and could take advantage of our indoor pool. Thanks again for your comments and we look forward to your next stay! David Amick eCommerce Manager Daly... More

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Additional Information about Hilton Garden Inn Raleigh Triangle Town Center

Address: 6412 Capital Boulevard, Raleigh, NC 27616
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Raleigh Triangle Town Center 3*
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Also Known As:
Hilton Garden Inn Raleigh Triangle Town Hotel Raleigh

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#5 Romantic Hotel in Raleigh #13 Business Hotel in Raleigh #18 Family Hotel in Raleigh
Hotel Class
Number of rooms
116

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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