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All 80 Raleigh hotels

Hilton Garden Inn Raleigh Triangle Town Center

3.0 of 5 Hotel   |   6412 Capital Boulevard, Raleigh, NC 27616
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88%
Ranked #12 of 80 hotels in Raleigh
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Missuuncleronnie Winterville, North Carolina
  • Overview
  • Reviews (160)
  • Photos (37)
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  • Room tips (8)
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160 people have reviewed this hotel

Traveler rating
    91
    52
    9
    5
    3
See reviews for
42
42
7
53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
Winterville, North Carolina
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here on July 25, 2014. This HGI is a friend. We have been staying here since they opened. It is always very clean and the staff is always very helpful. This was no exception. Although this time, we did have a small issue. The beds were way to hard. We adjusted them several times and it did not... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Missuuncleronnie, Thank you for your loyalty to our Hilton Garden Inn over the years and taking the time to review us. I'm sorry to hear your recent visit fell short of your expectations - we always aim to provide a comfortable stay so our team will discuss your feedback regarding the adjustable beds. However, I am glad to hear... More

Charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

Staff was courteous and friendly. My suggestion... I asked to speak to a specific Manager of an Associate. I kept being told he wasn't available. Often times, Managers are asked for for complaint. I wanted to compliment an Associate and it is unfortunte the Manager didn't make time. He sent a Proxy in his stead.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Deborah F, Thank you for taking the time to review our Hilton Garden Inn; we hope you enjoyed the wedding! We're glad to hear you had a good stay, though do apologize our manager wasn't available to speak with you. Though we can get busy, we definitely understand the importance of speaking face-to-face with our guests and will use... More

Overland Park, Kansas
Top Contributor
79 reviews 79 reviews
47 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

Really enjoyed our stay here recently. It's very convenient to 540 and also going north or south on Capital/Hwy 1. Rooms were very quiet and clean. Staff was friendly and helpful. Our kids had a very nice time in the pool as its not extraordinary but adequate for an eight- and five-year-old.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear MattArmb9, We appreciate you leaving a review of your stay and are glad you found our location convenience & had a terrific visit overall! We're glad you found your room quiet and clean and could take advantage of our indoor pool. Thanks again for your comments and we look forward to your next stay! David Amick eCommerce Manager Daly... More

Atlanta, GA, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nestled next to I-540 & Capitol Hwy, but quiet, clean and new. The beds are very comfortable. The lobby is cozy with a variety of seating, a fireplace and a restaurant. Adjacent to shopping mall. It has an indoor pool, a fitness room, and a business center with free computers and internet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Helen E, Thank you for reviewing our Hilton Garden Inn; we're glad you had a great stay all-around and enjoyed all the amenities and facilities we offer! We really appreciate your 5-star ratings and look forward to seeing you the next time you're in Raleigh. Thanks again for your praise! David Amick eCommerce Manager Daly Seven, Inc More

Dayton, Ohio
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

An excellent facility and staff decently located with good mall and reasonable selection of restaurants nearby. Can be slightly tricky to get to hotel the first time so look at map before hand (e.g. if approaching on Capital heading toward the Interstate as directed by our GPS get to far right lane ahead of the turn into the hotel area).... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear SlightlyCynical, Thank you for leaving a review of your stay; I'm happy to read you had an excellent stay and enjoyed the variety of amenities we offer! We're also glad you could take advantage of our manager's reception. Thanks again for your comments and we'll see you the next time you're in Raleigh! David Amick eCommerce Manager Daly Seven,... More

Newport News, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

The arrival was speedy and without incident and they allowed for a late check out. The room was clean, did not smell and was easy to find with no problems getting in or settling down. There was a problem with the tv but we were moved promptly with no incident. Great customer service from the staff that night and enjoyed... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Shanna K, We appreciate you writing a review and are glad to hear you had a great visit! I'm glad you found our staff helpful and efficient & that we were able to accommodate you easily after the issue with your TV. Thank you again for your feedback and hope it won't be too long before your next visit!... More

nandover
Senior Contributor
41 reviews 41 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a real quick review. The beds don't adjust, over a 5 day period with two different check ins and check outs my family stayed in four rooms X 2 beds each = 8 beds, Not one of them adjusted, just rock solid. We explained this to the front desk and they stated that sometimes the beds need to... More

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear nandover, Thank you for your loyalty to our hotel and taking the time to review us - we are very sorry to hear there were issues with your bed during your stay and we will pass your feedback onto our corporate team to help improve reliability. Otherwise, we're glad you always find everything else great and that our service... More

Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very clean hotel and the staff have been extremely kind and helpful. nice rooms and quiet surrounding. The granola bars that are fresh in the lobby are very tasty. it takes one bar on each return trip to my room.

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Terry H, Thank you for reviewing our Hilton Garden Inn - we're glad you find us very clean and our staff exemplary! It's also great to hear you enjoy the granola bars. Thanks again for your comments and high ratings and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More

1 review
5 of 5 stars Reviewed 3 weeks ago

This location looks very clean and you have a feel good experience when you are there. Unfortunately they do not explain the way the beds work very well. we had to figure that out. They were incredibly hard upon arrival, but then after we asked it was clear. Also Breakfast is $10 per person. this is a bit pricey when... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Nick P, We appreciate you sharing your experience at our hotel and are glad to hear you enjoyed your visit! I would like to apologize again for any inconvenience with your bed - they are adjustable and our staff is happy to answer any questions regarding their use if you're having any issues; we will use your feedback to... More

Pomona, New York
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Over all, our stay was excellent. I would definitely stay there again. The food and bar service were very good. Our room was as advertised and quite large. We had one day when the room was not serviced but this might have been our fault for leaving the "Do Not Disturb" sign out.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DAmickDaly7, Above-Property Response Contact at Hilton Garden Inn Raleigh Triangle Town Center, responded to this review

Dear Infolady, Thanks for reviewing your stay at our Hilton Garden Inn! I'm pleased you had an excellent stay overall and enjoyed our on-site restaurant, as well as that you found your room so spacious. I'm so sorry our housekeeping team missed your room that day; unfortunately, as we try our best to respect our guests' wishes, we wanted to... More

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Additional Information about Hilton Garden Inn Raleigh Triangle Town Center

Address: 6412 Capital Boulevard, Raleigh, NC 27616
Phone Number:
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Raleigh Triangle Town Center 3*
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Also Known As:
Hilton Garden Inn Raleigh Triangle Town Hotel Raleigh

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style
#5 Romantic Hotel in Raleigh #7 Business Hotel in Raleigh #18 Family Hotel in Raleigh
Hotel Class
Number of rooms
116

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