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All 80 Raleigh hotels

Raleigh Marriott City Center

3.5 of 5 Hotel   |   500 Fayetteville Street, Raleigh, NC 27601
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Ranked #31 of 80 Hotels in Raleigh
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed June 24, 2013
teefisch Chapel Hill, NC
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400 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Raleigh Marriott City Center
See the most recent reviews
Chapel Hill, NC
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed June 24, 2013

If you are going to the Raleigh Convention Center or to Maymandi Concert Hall, this hotel is is a perfect location. It is a fairly average Marriott--there are many much nicer Marriott hotels in the world, but as would be expected from this brand, the hotel is a safe and decently clean place to stay. That being said, our room... More 

Was this review helpful? Yes
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thank you for your review of the Raleigh Marriott City Center. Housekeeping disappoints me missing the details that you mentioned. Most posts discuss our cleanliness. I have copied our housekeeping leadership team on your issues to improve their scrutiny. We appreciate your feedback! Regards, Bill Hofmann General Manager Raleigh Marriott City Center More 

Morehead City, NC
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed June 22, 2013

Visited Raleigh for a personal event and stayed at the City Center Marriott. Our room was very clean and comfortable and the hotel is within walking distance of everything in downtown Raleigh. There is a Starbucks located in the Marriott and it was very convenient to get a good cup of coffee on our way out in the morning.

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BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thank you very much for your review of our hotel! We are proud to be able to serve you! Regards, Bill Hofmann General Manager Raleigh Marriott City Center More 

Charleston, South Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013 via mobile

We travelled to Raleigh for a concert. we chose the Marriott because of its proximity to the venue and walkability to downtown restaurants and sights. In the hotel we found a Comfortable bed, clean bathroom, nice shower and friendly staff. Good restaurant too. A very good hotel experience!

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BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks very much for your review. We are two blocks away from the Red Hat amphitheater and haven't discussed it often in this media. Great facility and great bands! We appreciate you posting on Trip Advisor! Best Regards, Bill Hofmann General Manager Raleigh Marriott City Center More 

Durham, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2013

Upon checking in, we were told our room was not yet clean even though it was well after check-in time. We needed to get to a wedding and couldn't wait, so the staff member put our bags in storage and said we could return soon to pick up our bags and key to the room. When we returned a couple... More 

Was this review helpful? Yes 2
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thank you for your review. Clearly not our hotel's finest hour. Please accept my apology as well as our team's. Human error occurred when your wait listed room was checked into our computer system. The room had not been properly updated and showed discrepant in our computers. When it was physically inspected your belongings were still in our bell closet... More 

Raleigh, North Carolina
2 reviews
1 of 5 stars Reviewed June 7, 2013

My family & I had the worst experience at this hotel. My family member purchased the Penthouse level of this hotel. Melvin the security officer harassed us the entire time. We had stayed there the year before and did not experience the crap we did recently. Our last visit we purchased well over 20 rooms. We will never bring business... More 

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BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your review. We never take evicting a guest from the hotel lightly. However, for the well being of the guests who complained our security team had to take this action. Regards, Bill Hofmann General Manager Raleigh Marriott City Center More 

Bedford, New Hampshire
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 28, 2013

Finally, a Marriott that seems to live up to the name that you would expect. Very nice, clean hotel with great service (check in, room service, valet) and nice accomodations. The hotel is located right in the center of the Raleigh revitalized downtown. Lots of local bars and restaurants to walk to after a long day.

Was this review helpful? Yes 1
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Wow; what a great review! We appreciate you taking the time to post about your recent stay at the Raleigh Marriott City Center! We are proud to be part of a an energized downtown and proud to represent Marriott! Our team works very hard to satisfy our guests each day. While there are time we aren't successful our mission is... More 

Richmond, Virginia
Contributor
15 reviews 15 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013

The downtown location is incredibly convenient, but the valet parking is crazy (though tolerable if you can be patient). The quality of the hotel is very good overall, with nice, clean rooms. The staff were mostly helpful, though the guy at the front desk on check-in mixed up a few things. The breakfast buffet deserves special mention- high quality, fresh... More 

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BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your great review of the Raleigh Marriott City Center. Posta Tuscan Grille has gotten some great accolades lately. Currently we are ranked in the top 5% nationwide in Quality of Food by Marriott's guest satisfaction system. We are very proud of the dining room's performance and strive to be excellent in all our disciplines. Best Regards, Bill Hofmann... More 

Jacksonville, Florida
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 23, 2013 via mobile

My husband is an executive for a company whose headquarters is a couple blocks from this hotel. We have a negotiated discount corporate rate and stay at this hotel often. Over the past two years we have stayed an average of once per month. We have generally been happy, but over the past few months little issues are starting to... More 

Was this review helpful? Yes 2
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your review and continued loyalty to the Raleigh Marriott City Center. as a result of your posting you should have received a call from one of our associates in property reservations. It is my understanding that you require a king size bed with a roll in shower. Unfortunately, there is only one room out of 400 in our... More 

Washington DC, District of Columbia
Top Contributor
85 reviews 85 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed May 19, 2013

This was a fine hotel, centrally located in downtown Raleigh, easy to get to from Durham area. The buffet breakfast on Sunday was very good and the staff throughout the hotel was accommodating. The hotel was clean and seemed to be well run. The only misgiving was there did not seem to be a concierge so there was no one... More 

Was this review helpful? Yes
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thank you for your review of the Raleigh Marriott City Center! Our hotel is slightly different than others in that our Concierge actually is in the lobby interacting with guests instead of behind a desk. We term him the Lobby Concierge. Additionally, we staff our Club Room during the week with a Concierge who is available to assist guests. All... More 

Salisbury, North Carolina
Top Contributor
61 reviews 61 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 12, 2013

We spent the Mother's Day weekend visiting family and stayed two nights at the Raleigh Marriott Center City. The rooms are nice, clean, and guilt. The staff is friendly and willing to meet the guests needs. Rooms toward the end of the hallways are quieter since folks are coming in and out all evening. The hotel restaurant has an excellent... More 

Was this review helpful? Yes 1
BHofmann, General Manager at Raleigh Marriott City Center, responded to this review

Thanks for your review of our hotel. All of us at the Raleigh Marriott City Center are proud to be the hotel of choice in downtown Raleigh. Hosting visitors to our great city is an honor. We are proude to be here for you! Regards, Bill Hofmann General Manager Raleigh Marriott City Center More 

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Additional Information about Raleigh Marriott City Center

Address: 500 Fayetteville Street, Raleigh, NC 27601
Location: United States > North Carolina > Raleigh
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Raleigh Marriott City Center 3.5*
Number of rooms: 400
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Also Known As:
Raleigh Marriott City Hotel Raleigh
Hotel Style:
#5 Green Hotel in Raleigh
#17 Romantic Hotel in Raleigh
#28 Business Hotel in Raleigh

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